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3,8

Based on 139 opinions finded in 1 websites

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Nº 528 in 841 in South Lanarkshire

Score
OpinionsNoteGoogle1393.8

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Food was great and great customer service. Overall, it was excellent.

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Muhammad Iqbal . 2024-04-09

MORE AT Google

Polite and lovely 😍 staff member.Service are remarkable.Serve on time ..

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M. Sharam . 2024-04-01

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Staff was great and polite.Delicious foood and I love their cookies.

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MiaN 8bp YT . 2024-04-01

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I been to this store it was lovely I enjoyed my kids pack

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Kiyan Yaqoob . 2024-03-15

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Hearty Italian bread and meatball marinara that would make a sicilian blush, absolutely superb topped off with a side of coleslaw. Bellissimo 🤌

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Mark Thomson . 2024-03-07

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We eat here quite a lot love the choice of breads and fillings, everything so fresh and their coffee is good 👍 reasonably priced and service with a 😃

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Margaret Mccreadie . 2023-09-15

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Excellent service, We ordered business platters/boxes, etc. Enjoyed by all in the business meeting. Will sure use again. Thank-you

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stephen m . 2023-08-14

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Ordered a bombay sub, sounded nice and spicy but wasn't, guy serving was wearing earbuds and concentrating on whatever he was listening to and talking to his pal, the just eat guy

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Glasgow Joinery . 2023-08-11

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Standard Subway. Ingredients fresher than many.

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John Murdoch . 2023-04-13

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Polite and lovely staff members. Fresh salad and the counter was the cleanest and tidiest Iv seen compared to others.. the way my food was served is the way all subways should deliver

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Jen Robertson . 2023-03-11

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Waited over 2 hours for a just eat and it’s still not here. can’t get hold of them on the phone

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Scott Cairns . 2022-12-16

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New management absolutely amazing 👍🏻😻

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Muhammad Abbas . 2022-12-06

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Food and service were ok, however our dining-in experience was spoiled by a VERY loud speaking female customer bantering with the staff in their language, so loud that we could not even hear each others' conversations! as there was absolutely no regard for other diners! 😡 ALSO we are now very concerned that we were totally overcharged at this franchise inside the Rutherglen shopping centre, as we had the EXACT SAME order in another nearby location which cost half of the price that we got "totally ripped off" in Rutherglen! 😠 We will definitely NOT be darkening the door of this establishment ever again for both these reasons. This cost of living crisis affects everyone so everyone is trying to be careful with their wages, but this was actually day light robbery to be charged so much when other franchises ARE being really fair. 0/10 for decency 😫 and 0/10 for their total greed! 😩

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Westie Wumin (Westie Wumin) . 2022-11-10

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Guy took my order & rather than listening to what else I asked for he toasted my baguette with just chicken tikka on it & went on to serve someone else, also noticed the other guy cut open a bag of cheese & put it into the tub also cheese got into the tuna tub, plastic wrap in the tub of red sauce, I absolutely won't be back here service was absolutely shocking & lack of hygiene & cross contamination was evident..

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varrii erskine . 2022-02-07

MORE AT Google

I had a terrible experience in Rutherglen Subway today with my 2 children. The boy behind the counter was very rude when I asked for wheat/seeded bread and gluten free bread with my kids packs (which we get at our local Subways). Instead of just saying 'I'm sorry we don't do it in here' he became very cheeky and stroppy tossing the breads to the side and walking up and down. He raised his voice a few times and it was very embarrassing and distressing to both myself and my 2 children. He also kept forgetting what my order was and shouting at me about it like 'You just said you didn't want a kids pack anymore, so you've decided you want a kids pack again?' Just a very nasty tone from the beginning. If we weren't desperate, we would have gone elsewhere but I ordered the kids 6 inch subs instead. I was then faced with 3 gluten free subs when I only originally ordered 2 gf and one wheat/seeded. When I said this the boy then huffed and moved onto another customer. We definately won't be back as that was the cheekiest person I've ever known to work in a food place. It was empty when we arrived too, not like it could be related to being overrun. I was honestly in shock with the way he spoke to me and my poor kids were all worked up too. They said they don't want a subway ever again - not even from our usual one 😕

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The Hintons . 2021-12-24

MORE AT Google

Ordered a 12 Foot sandwich. Still waiting for order🤷🏻‍♂️

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Colshythe Comedian . 2021-05-24

MORE AT Google

Ordered 2 footlong subs via just eat from Subway Rutherglen. Collected the order and once opened back home we realised they mixed up the orders and both subs were incorrect. Called them and was asked to bring them back. Wrapped them back up and went back. The curly haired boy then proceeded to open then up and started to pick out the incorrect items. Stopped him and asked for 2 new correctly made subs. He refused. We asked to speak to the manager, he laughed and said he was the manager. We asked for a refund and he refused. He then proceeded to double down and started being incredibly rude. Asking if there was something wrong with us, swearing at us and just providing the worst customer service I have ever received. Honestly the rudest person I have ever had the displeasure of meeting. No food and no refund provided.

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Charles B . 2021-04-03

MORE AT Google

Good sandwich but expensive for what it is. £15 for two sandwiches is a bit OTT tbh but it was good

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Alexander Blair . 2020-12-06

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Great food and cookies are delicious

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Amanda Glen . 2020-03-15

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It was ok very tight with filling literally tried to put like 5 jalapeños on a foot long told him to put more on. Sandwich was good tho

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Dwayne Johnson . 2020-01-26

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Subway is subway. Wife likes it, I don't, but coffee is ok.

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Francis Oneill . 2019-11-26

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Went in here men with beards no net on chin in rutherglen exchange no eye contact ignorant

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Ruth White . 2019-10-08

MORE AT Google

Great place staff are friendly and quick

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yvonne conn . 2019-09-30

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Food and service was fine but there were a fair amount of flies in the store and near the open area where the ingredients are displayed.

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Doctor Bag PhD . 2019-09-01

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It's ok for something to eat quite busy

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ROBERTO GALLONE . 2019-08-29

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Breakfast sub lovely service slow

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Rosie Gillan . 2019-07-03

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Good staff and I enjoy the sandwich u can put on what u like

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Karen Dorrian . 2019-05-27

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Great customer service and fast

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Dylan Hart . 2019-05-11

MORE AT Google

It's a fast food place with the emphasis on fast. Can be a bit messy at times, especially after its been busy. Staff just want to serve and hustle you out for the next customer. Bit mean with portions too.

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S.1959 . 2019-04-16

MORE AT Google

It was a fast service with really friendly staff n the food was amazing.

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GARY Mcdermott . 2019-01-16

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My local subway allway great. Customer service

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Kevin Hughes . 2019-01-09

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A got a wee treat aswell a free cookie

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Elizabeth Wilson . 2018-12-12

MORE AT Google

This Subway store based within Rutherglen shopping centre is a small but very clean establishment, the staff are helpful and the service is great,the prices are very reasonable and it's a nice place to visit for a snack.

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Chaz McCord . 2018-09-15

MORE AT Google

The staff make you feel very welcome in Rutherglen

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Rosemary Wilson . 2018-09-01

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Hair in food, tight in salad, wrong bread used

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Sian Everett . 2018-08-23

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Staff was not very nice. We were nice and polite to him, we asked him about the menu but he seemed like he can't be bothered to talk. Made us feel very awkward. Wouldn't go back again.

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Moji . 2017-06-18

MORE AT Google

Easily the worst subway ive been to. The staff are just completely demotivated. Terrible customer service, sub was under filled and over toasted. Fraction of an effort would have made an acceptable experience.

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Matthew Mankey . 2017-02-12

MORE AT Google

Ended up into an argument, member of staff only offering two types of bread on kids meals, and not cutting in half the 6 inch baguette, cutting it into three pieces to save money. Disgusting service. I had to walk away embarrassed after how I had been spoken to for pointing you scamming customers

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Maria Angeles . 2016-12-18

MORE AT Google

Nearly 10 past 11 and not even open when they advertise it opens at 10

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Andrew Haigh . 2016-07-17

MORE AT Google

I really enjoy this place and the staff are very nice

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Tracey-anne Ferguson . 2014-01-17

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