Based on 96 opinions finded in 3 websites
Based on 96 opinions finded in 3 websites
Nº 183 in 221 in Ashfield
Opinions
The white staff is super rude, had to wait in a queue for 30 minutes..they don't pay attention towards the queue. The staff is untrained they sooo lazy to serve each customer And I've asked for a Cucumber in sub , was told you already got 2 salads. Since when does subway has a policy , its no even written you can only have 2 salads. What did she meant by saying only choose 2 sauces..we pay for what we want..charge extra simple ..or is it because they have to refill the bottles of sauces and chop more salad. No tray provided for dining in
ALVEENA “Anna” . 2024-12-17
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My order never turned up. Ordered at 5pm and still nothing by 7. Called the store who stated it isn't showing on their system. Yet by 7:30 it's saying delivered. Will be opening a refund dispute with paypal.
Jade . 2024-12-05
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Absolutely disgraceful I had my order confused up even though I was clear as crystal and then called a liar by the staff who made it and then to receive my actual order rushed and half arsed
sypher dragon . 2024-12-05
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food was delicious and well presented.delivery was punctual and friendly polite.i always enjoy my food from subway thankyou
John . 2024-11-13
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food was deliciously fresh. well presented. and tasty. delivery driver was punctual friendly and polite.thsnkyou all. john
John . 2024-11-03
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sandwiches were nicely presented and enjoyable. delivery guy was prompt friendly and polite.
John . 2024-11-01
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driver was polite friendly punctual.
John . 2024-10-31
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i went this morning, the staff are genuinely so horrible. i had said i was going to leave a bad review due to the food being cold and the lady proceeded to tell me to not come back and that i dont know her name so i cannot complain?
Kyra Tran . 2024-10-28
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My food wasnt delivered at all i have received nothing from anyone
Brendan . 2024-10-14
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Went for breakfast. Bread was dry. Waited 20 minutes for my coffee.... asked for a white coffee with cold milk. Got a milky cold coffee that was mainly coffee grounds and virtually laughed at when I complained. Would definitely not recommend.
Lisa Chapman . 2024-09-29
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Worst subway I have visited. Service was slow. The shop is run down and needs a revamp
Ian Robinson . 2024-08-29
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Monday evening around 7.30 my daughter desperately needed to use the toilet. Subway was the first one we came across but was refused the use because it had apparently been cleaned. The women stood there saying no while I begged for my daughter to use the toilet. This is basic human rights. She sent us to mc Donald's but when they were closed and out of use so we went back to subway to ask again. This women point blank said no... To a child using the toilet. Absolute joke. The women was rude attitude too. If her cleaning is like her attitude then the cleaning won't be good anyway like her customer service!!!
Claire Warrener . 2024-07-29
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food saying delivered but it as not been
Pauline . 2024-07-13
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he kept changing how long till was here plus tryed to give my food to whole wrong street I saw him ride past nearly lost my food not happy and is cold
Ben . 2024-07-03
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Went in subway today after waiting 15 minutes to have 2 6inch subs made we then went to pay for the food....the gentleman at the till didn't know what sub was what so then all the staff was passing the subs around like pass the parcel then a lady manager came unwrapped my sandwich with no gloves on and I already explained that this sub was tuna and was money friends sub was given to someone else when I told the lady i didn't want my sandwich opened and touch by her and 5 other people she got very rude and said oi hold on and carried on opening my sandwich after I said I wasn't happy that everyone was handling my food what a put off won't he returning here again customer service you need to learn not to be rude so we left and didn't buy the food
Mark Henry . 2024-06-29
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Poor service Food preparation done to very poor standard by Connor Shouted at customer when got order wrong Won’t use again
Andy Q . 2024-06-10
MORE AT TripAdvisor
staff and service are horrible!Tuna not spread properly and staff are deaf so I need to shout!not coming back again to this branch
Jem@42 . 2024-06-09
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There was a staff member who was very racist. She looked at me like I came to rob the store. Treated me a very rude way. I went to the store on 02nd June 2024 morning.
thiliey . 2024-06-02
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They always seem to be an item missing from whenever I order from this restaurant
amy . 2024-05-25
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I was served by the manager who was really loud and screaming at customers while asking for the orders. Horrible customer service and the girls looked horrified working next to her.
Avishi Sharma . 2024-04-29
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genuinley one of the most pathetic serving sizes ive ever seen, had to ask for more for all the salad items i picked and was still less than usual
Colm Hayes . 2024-04-13
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Couldn’t eat due to it having egg on and my being allergic to it. I did request not egg but that was dismissed
Danielle . 2024-02-08
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Rang restaurant to inquire about the hold up, woman on the phone was very rude and abrupt.
Chris . 2024-01-26
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I didn't even eat because of this I can't afford to order twice.
Alex . 2024-01-24
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A white guy with snake bites denied us of literally WATER not even McDonald's is that cruel
Omoyemi adeleke . 2024-01-18
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Ordered at 3.56pm got delivered at 5.38pm and the hot items on the order was stone cold
Jonathan . 2023-12-09
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Always nice fresh ingredients. Well presented Very tasty and delicious. Delivery drivers are friendly and polite and punctual. 10/10
John . 2023-11-08
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very unpleasant experience very rude staff!!! slowly service Lady who work there don't care about customers
kamila . 2023-10-27
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After picking me order up at the restaurant it took 25 mins for it to be delivered when it's only 10 mins away because he clearly did another delivery in the opposite direction from my house which then made mine take longer
kieran . 2023-10-24
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Two bags of crisps missing a cookie and a Pepsi max cost enough then you have to wait for investigation before you get refund
Becky . 2023-10-23
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Everything was cold and the the foot long is rock hard no sauce came either like was supposed to
Shan . 2023-10-20
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Not the restaurants fault as the order was correct and everything accounted for, but the delivery driver went all round the houses delivering good so our order was 20 minutes late, very cold and soggy.
Hannah . 2023-10-05
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Nice fresh well presented food. Driver friendly too
John . 2023-09-26
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Food was fresh and tasty. Well presented. Delivery was punctual. 10/10 Many thanks 🙏
John . 2023-09-23
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Fresh tasty food. Driver was friendly punctual and polite. 10/10 Thankyou!
John . 2023-09-19
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Delivery took a ridiculous amount of time, there was no cheese on my salad and it wasn't even mixed
Joanne . 2023-09-13
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Lovely sandwiches, enjoyed in the great weather
Rosemary . 2023-09-08
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Order was wrong so couldn't eat
laura . 2023-08-30
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Everything was wrong and the delivery driver had some issues with something so I was stood at the door for 5 minutes waiting for him
Micah . 2023-08-22
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This review is coming with a delay, but still On a very high octane day I walked in for a 2 foot long subs one for me and one for a friend. I was greeted by the most polite and friendly subway team member I’ve ever had the pleasure of being served by Amandeep. After the most delicious meal I was so on the go I ran out forgetting my pet plant Willian 😭 Amandeep not only saw it but kept it safe while I ran back half an hour later. It’s so nice running into genuine kindness! William was a bit sick but now he’s better and growing Thank you lovely man from the land of Grilled Cheese Subs !
Ian'S Insanity . 2023-08-10
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The workers were very rude from the beginning, when asked about certain meals they were not very informative. Wore one pair of gloves for multiple different food areas and cross contaminated. My salad was virtually lettuce and half a piece of egg. The food are it’s really messy and dirty...Not impressed
Bru . 2023-08-04
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AMAZING PLACE I love there food it's so yummmmmyyyyyy
AmbertuberYT . 2023-08-04
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The food at subway is getting worse day by day. First of all the protein (meat) was a small portion. I do get that there's inflation but the portion size of the meat is too small. And the steak was very chewy. Couldn't even chew all the steak. Please do increase the meat portion a little bit. And no I'm not buying extra meat. I think 7.48 should be enough for a good meat and non-chewy steak .
Edna . 2023-07-20
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Ordered a wrap from here some chicken with loads of salad and chilli. Very little sauce. Delicious and low calorie. YUM
DXX MXX . 2023-07-02
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Julia, served me and was very professional regarding my order aswell as making sure my options was suited to a meal deal for e.g. happy overall with my order and service
Kareem Thomas . 2023-06-22
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Woman in there mardy comparing that we can have 2 when I normally get unlimited from another subway down the road
Moist Youth . 2023-05-11
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Rude staff, not helpful at all. Went in on my birthday and asked about the free cookie you get on your birthday. Spoke to me rudely and just bluntly said they wouldn't give me one, not even saying happy birthday. Disappointed with the service.
Cxllumr . 2023-03-21
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Everytime I go here the staff are brilliant especially Natalie and Kian. Kian was the one who served me this time and he was so polite. My food was amazing. Will definitely be back agajn
Carla-Wilson32 . 2023-02-14
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Awful service, told I couldn't sit down due to cleaning which is fair enough, yet, 15-20 minutes later, absolutely nill progress has been made. I was also told (when I asked) that I could only sit outside and yet, after I ordered, numerous people are sitting inside (compared to hardly any prior). Quality of food is good, customer service is not good enough. How to improve for next time? - Ensure that all customers have the option to freely choose where to sit - Ensure that when staff answer questions, they answer them in a less intimidating manner. - Ensure that customers are treated as equally as others, (this ties in with intimidation) - Ensure that customer service is up to an expected level by insuring all customers are okay, making sure that when they tell people they can't sit somewhere, that they actually get on with the job (aka cleaning in my case) rather than do nothing and by the time I've finished there's been no progress. - Ensure all tables are cleaned to an adequate standard, as I said, I got told to move to a dirty table from a clean one. What kind of service is that? - Ensure all customers are treated fairly and respectfuly. Thank you for reading, this response is accurate at the time of posting and may be subject to change if my next experience is improved. I'd like no manager to respond to this review given they were not in attendance to witness anything. All evidence are in your CCTV cameras when a member of your staff proceeded to impolitely tell me to move.
Joshua R. . 2022-12-20
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It's always good for a short break
Artur Sobczak . 2022-12-11
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Good food quick service tables cleaned after customers
Doreen Gadsby . 2022-09-01
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Best Subway I visited in a long time. Fast service, clean tables, and friendly staff. Everything felt fresh and tasteful. Considering its localisation, it could not get any better.
Christiano Kiss . 2022-08-30
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Love subway but its becoming too expensive
Erica Fletcher . 2022-07-15
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Polecam zjeśc mega dobre kanapki na gorąco,mega dobre.
Mariusz Kovara . 2022-07-08
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Did not have to wait long for service still have to pay by credit card only
Pat Wilson . 2022-06-11
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It was great but staff were too slow wile people were waiting in line some just stand there waiting
Sarah Janneh . 2022-06-03
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I love Subway. It’s one of my favourite places to eat. I visited on the 02/05/2022 and I left there feeling very disappointed. The Manager on duty does not treat her staff well. She speaks to them as if they are slaves. A particular employee was sent to wash the pots at the back in a way that suggested that she’s only good for that job. The manager told another employee to go watch her to make sure she does the washing up properly. I could tell that the young lady felt embarrassed. She obeyed and went right away. The Manager’s behaviours is very condescending and disrespectful. This is no way to treat staff and especially in front of customers.
KD . 2022-05-13
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Really good value for money freshly baked bread fresh produce Also ask for kids meals as they all do them but not many advertise them
Karen Hiley . 2022-04-10
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Very rude behavior when asking for box packing of the parcel.
Mahesh Dave . 2022-04-05
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First time coming to this Subway as we hadn’t been before and they had solved the seating issue with I had previously experienced at other Subways. All the staff are lovely but the manager was horrible. Nothing to do with me but hearing her complain about the staff’s work in a frustrated, non-constructive way, left the whole place feeling uncertain about the service we would get yet the restaurant and the service was great. I understand constructive criticism is great but I heard everything the workers had done wrong which is not only embarrassing on their behalf, but none of the customers or even other employees' business. I tried to call her over when she was leaving to confront her but she ignored me. No surprise there.
Nuumpss . 2022-03-29
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Staff could spend a bit more time and patience explaining the menu clearly to customers.
Vij Nan . 2022-03-23
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I had a steak and cheese wrap and had it toasted. Usually when have a 6 or 12 inch sub you can tuck into it straight away.. I had the steak and cheese wrap and had it toasted and there was NO WARNING AT ALL that it would be piping hot... Took a bite into it and burnt my mouth which was very unpleasant! Ruined the whole meal a little warning when doing wraps to just say to the customers " It will be alot hotter than the subs be careful " would be very appreciated! Only reason I'm giving some what of a 2 star is because the lady who served me was very nice, polite and seemed new to her job and I thought did well however there was 4 staff members on and not 1 gave a warning about how hot it would be.
Mike 'The Warrior' Speirs . 2022-03-22
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usual subway experience, most of the staff are students so give them a little extra time to prepare your order
CRUSOE . 2022-03-22
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Another great toasted sandwich with melted cheese,
Jon Wormald . 2022-03-12
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Typical Subway. Tables aren't very clear neither the staff too friendly.
Vivien Petre . 2022-03-09
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Seemed to priories delivery orders. Staff a little blunt. Only walked across road and was nearly cold. Mainly because they toast it the. It sits on side while doing other orders. Then they ask you about hot drinks…..poor them first!
Matt S . 2022-02-07
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Good friendly service, freshly made to order with a fast efficient experience
Nicola Shardlow . 2022-01-09
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So, so service. Chavs everywhere in seating area. Shame as sandwich was tasty.
Anna Kelman . 2022-01-03
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Quick service. I ordered Meatless meatball marina and it tasted great. Filled me up.
Paul Spinks . 2021-12-27
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The 2 Stars are for the staff very polite and good customer service, i could nt get a meal deal due to the fact they had no crisps, i never saw any bottles of soft drink in there fridges either, also contactless payments only, not everyone has contactless card or cash cards despite what people may think. Unfortunately service was slow and not because they were busy sorry guys very poor this time round
Claire Whittaker . 2021-10-31
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Very well organised service Got to love ❤ a subway
Michelle Norton . 2021-10-20
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Great place to have some lunch, nice and clean good vale for money.🥪🙂😀
Sue Neat . 2021-10-19
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Good quick service, had a 12" sub with turkey slices all the salad and hot chilli sauce. More healthy than a maccie!
Andrew Wilkinson . 2021-10-16
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Delicious as always ❤️ my favourites are meatball marinara and tuna Mayo melt 🤤🤤
Joice Marlene Costa . 2021-10-14
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Lovely fresh food and friendly servers. Just wish it was a little cheaper!
Tiffany Shelton . 2021-10-10
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Very convenient out let next to the hotel we were staying. My wife and I had a breakfast (foot long) and it was very tasty indeed, and it is very filling, we both didn't need to eat again til tea-time.
Jamie T . 2021-10-02
MORE AT TripAdvisor
lovely clean and cheap food you must go try this place and nice friendly staff who give you a very warm welcome
misseykab68 . 2020-02-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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844 Opinions
We went there on our wedding anniversary as we had been recommended it, but in all honesty I think our friend might have been drunk when he ate there, because our food was nothing to shout out about. The starters were like something from the frozen section in Iceland. I had steak and chips while my wife had braised shin of beef and chips instead of mash. The chips were awful they had a really bad taste like they had been cooked a while,stored and then fried up again. My wife’s braised shin of beef came in a bowl and with what seemed to her like left over veg from the Sunday dinners menu…it was like a beef chunky soup. My wife had a desert from the menu but by this time I was completely done and was feeling a bit dodgy with the after taste of the chips. She said the desert was the best part of the meal. The lad behind the bar who served us was very pleasant tho and was no fault of his own. This would have got 1 star but the steak was nice and so was the birra morretti. It’s been an hour since the meal and we can still taste the horrible chips. We won’t be returning. Overpriced as well for what we got.
1774 Opinions
We came for our Christmas lunch, there was 20 of us. Sarah was an amazing host, nothing was too much trouble, she checked in regularly with me (the organiser) to ensure everything went smoothly. Special mention to the staff who brought the meals, Clayton, Luke and Emily. Great experience, great food, great prices and my team were so impressed we might well be back next year. Thank you so much. Merry Christmas 🎄