Subway in Ashfield

Worst subway I have visited. Service was slow. The shop is run down and needs a revamp

Monday evening around 7.30 my daughter desperately needed to use the toilet. Subway was the first one we came across but was refused the use because it had apparently been cleaned. The women stood there saying no while I begged for my daughter to use the toilet. This is basic human rights. She sent us to mc Donald's but when they were closed and out of use so we went back to subway to ask again. This women point blank said no... To a child using the toilet. Absolute joke. The women was rude attitude too. If her cleaning is like her attitude then the cleaning won't be good anyway like her customer service!!!

food saying delivered but it as not been

he kept changing how long till was here plus tryed to give my food to whole wrong street I saw him ride past nearly lost my food not happy and is cold

Went in subway today after waiting 15 minutes to have 2 6inch subs made we then went to pay for the food....the gentleman at the till didn't know what sub was what so then all the staff was passing the subs around like pass the parcel then a lady manager came unwrapped my sandwich with no gloves on and I already explained that this sub was tuna and was money friends sub was given to someone else when I told the lady i didn't want my sandwich opened and touch by her and 5 other people she got very rude and said oi hold on and carried on opening my sandwich after I said I wasn't happy that everyone was handling my food what a put off won't he returning here again customer service you need to learn not to be rude so we left and didn't buy the food

Poor service Food preparation done to very poor standard by Connor Shouted at customer when got order wrong Won’t use again

staff and service are horrible!Tuna not spread properly and staff are deaf so I need to shout!not coming back again to this branch

There was a staff member who was very racist. She looked at me like I came to rob the store. Treated me a very rude way. I went to the store on 02nd June 2024 morning.

They always seem to be an item missing from whenever I order from this restaurant

I was served by the manager who was really loud and screaming at customers while asking for the orders. Horrible customer service and the girls looked horrified working next to her.

genuinley one of the most pathetic serving sizes ive ever seen, had to ask for more for all the salad items i picked and was still less than usual

Couldn’t eat due to it having egg on and my being allergic to it. I did request not egg but that was dismissed

Rang restaurant to inquire about the hold up, woman on the phone was very rude and abrupt.

I didn't even eat because of this I can't afford to order twice.

A white guy with snake bites denied us of literally WATER not even McDonald's is that cruel

Ordered at 3.56pm got delivered at 5.38pm and the hot items on the order was stone cold

Always nice fresh ingredients. Well presented Very tasty and delicious. Delivery drivers are friendly and polite and punctual. 10/10

very unpleasant experience very rude staff!!! slowly service Lady who work there don't care about customers

After picking me order up at the restaurant it took 25 mins for it to be delivered when it's only 10 mins away because he clearly did another delivery in the opposite direction from my house which then made mine take longer

Two bags of crisps missing a cookie and a Pepsi max cost enough then you have to wait for investigation before you get refund

Everything was cold and the the foot long is rock hard no sauce came either like was supposed to

Not the restaurants fault as the order was correct and everything accounted for, but the delivery driver went all round the houses delivering good so our order was 20 minutes late, very cold and soggy.

Nice fresh well presented food. Driver friendly too

Food was fresh and tasty. Well presented. Delivery was punctual. 10/10 Many thanks 🙏

Fresh tasty food. Driver was friendly punctual and polite. 10/10 Thankyou!

Delivery took a ridiculous amount of time, there was no cheese on my salad and it wasn't even mixed

Lovely sandwiches, enjoyed in the great weather

Order was wrong so couldn't eat

Everything was wrong and the delivery driver had some issues with something so I was stood at the door for 5 minutes waiting for him

This review is coming with a delay, but still On a very high octane day I walked in for a 2 foot long subs one for me and one for a friend. I was greeted by the most polite and friendly subway team member I’ve ever had the pleasure of being served by Amandeep. After the most delicious meal I was so on the go I ran out forgetting my pet plant Willian 😭 Amandeep not only saw it but kept it safe while I ran back half an hour later. It’s so nice running into genuine kindness! William was a bit sick but now he’s better and growing Thank you lovely man from the land of Grilled Cheese Subs !

AMAZING PLACE I love there food it's so yummmmmyyyyyy

The workers were very rude from the beginning, when asked about certain meals they were not very informative. Wore one pair of gloves for multiple different food areas and cross contaminated. My salad was virtually lettuce and half a piece of egg. The food are it’s really messy and dirty...Not impressed

The food at subway is getting worse day by day. First of all the protein (meat) was a small portion. I do get that there's inflation but the portion size of the meat is too small. And the steak was very chewy. Couldn't even chew all the steak. Please do increase the meat portion a little bit. And no I'm not buying extra meat. I think 7.48 should be enough for a good meat and non-chewy steak .

Ordered a wrap from here some chicken with loads of salad and chilli. Very little sauce. Delicious and low calorie. YUM

Julia, served me and was very professional regarding my order aswell as making sure my options was suited to a meal deal for e.g. happy overall with my order and service

Woman in there mardy comparing that we can have 2 when I normally get unlimited from another subway down the road

Rude staff, not helpful at all. Went in on my birthday and asked about the free cookie you get on your birthday. Spoke to me rudely and just bluntly said they wouldn't give me one, not even saying happy birthday. Disappointed with the service.

Everytime I go here the staff are brilliant especially Natalie and Kian. Kian was the one who served me this time and he was so polite. My food was amazing. Will definitely be back agajn

Awful service, told I couldn't sit down due to cleaning which is fair enough, yet, 15-20 minutes later, absolutely nill progress has been made. I was also told (when I asked) that I could only sit outside and yet, after I ordered, numerous people are sitting inside (compared to hardly any prior). Quality of food is good, customer service is not good enough. How to improve for next time? - Ensure that all customers have the option to freely choose where to sit - Ensure that when staff answer questions, they answer them in a less intimidating manner. - Ensure that customers are treated as equally as others, (this ties in with intimidation) - Ensure that customer service is up to an expected level by insuring all customers are okay, making sure that when they tell people they can't sit somewhere, that they actually get on with the job (aka cleaning in my case) rather than do nothing and by the time I've finished there's been no progress. - Ensure all tables are cleaned to an adequate standard, as I said, I got told to move to a dirty table from a clean one. What kind of service is that? - Ensure all customers are treated fairly and respectfuly. Thank you for reading, this response is accurate at the time of posting and may be subject to change if my next experience is improved. I'd like no manager to respond to this review given they were not in attendance to witness anything. All evidence are in your CCTV cameras when a member of your staff proceeded to impolitely tell me to move.

It's always good for a short break

Good food quick service tables cleaned after customers

Best Subway I visited in a long time. Fast service, clean tables, and friendly staff. Everything felt fresh and tasteful. Considering its localisation, it could not get any better.

Love subway but its becoming too expensive

Polecam zjeśc mega dobre kanapki na gorąco,mega dobre.

Did not have to wait long for service still have to pay by credit card only

It was great but staff were too slow wile people were waiting in line some just stand there waiting

I love Subway. It’s one of my favourite places to eat. I visited on the 02/05/2022 and I left there feeling very disappointed. The Manager on duty does not treat her staff well. She speaks to them as if they are slaves. A particular employee was sent to wash the pots at the back in a way that suggested that she’s only good for that job. The manager told another employee to go watch her to make sure she does the washing up properly. I could tell that the young lady felt embarrassed. She obeyed and went right away. The Manager’s behaviours is very condescending and disrespectful. This is no way to treat staff and especially in front of customers.

Really good value for money freshly baked bread fresh produce Also ask for kids meals as they all do them but not many advertise them

Very rude behavior when asking for box packing of the parcel.

First time coming to this Subway as we hadn’t been before and they had solved the seating issue with I had previously experienced at other Subways. All the staff are lovely but the manager was horrible. Nothing to do with me but hearing her complain about the staff’s work in a frustrated, non-constructive way, left the whole place feeling uncertain about the service we would get yet the restaurant and the service was great. I understand constructive criticism is great but I heard everything the workers had done wrong which is not only embarrassing on their behalf, but none of the customers or even other employees' business. I tried to call her over when she was leaving to confront her but she ignored me. No surprise there.

Staff could spend a bit more time and patience explaining the menu clearly to customers.

I had a steak and cheese wrap and had it toasted. Usually when have a 6 or 12 inch sub you can tuck into it straight away.. I had the steak and cheese wrap and had it toasted and there was NO WARNING AT ALL that it would be piping hot... Took a bite into it and burnt my mouth which was very unpleasant! Ruined the whole meal a little warning when doing wraps to just say to the customers " It will be alot hotter than the subs be careful " would be very appreciated! Only reason I'm giving some what of a 2 star is because the lady who served me was very nice, polite and seemed new to her job and I thought did well however there was 4 staff members on and not 1 gave a warning about how hot it would be.

usual subway experience, most of the staff are students so give them a little extra time to prepare your order

Another great toasted sandwich with melted cheese,

Typical Subway. Tables aren't very clear neither the staff too friendly.

Seemed to priories delivery orders. Staff a little blunt. Only walked across road and was nearly cold. Mainly because they toast it the. It sits on side while doing other orders. Then they ask you about hot drinks…..poor them first!

Good friendly service, freshly made to order with a fast efficient experience

So, so service. Chavs everywhere in seating area. Shame as sandwich was tasty.

Quick service. I ordered Meatless meatball marina and it tasted great. Filled me up.

The 2 Stars are for the staff very polite and good customer service, i could nt get a meal deal due to the fact they had no crisps, i never saw any bottles of soft drink in there fridges either, also contactless payments only, not everyone has contactless card or cash cards despite what people may think. Unfortunately service was slow and not because they were busy sorry guys very poor this time round

Very well organised service Got to love ❤ a subway

Great place to have some lunch, nice and clean good vale for money.🥪🙂😀

Good quick service, had a 12" sub with turkey slices all the salad and hot chilli sauce. More healthy than a maccie!

Delicious as always ❤️ my favourites are meatball marinara and tuna Mayo melt 🤤🤤

Lovely fresh food and friendly servers. Just wish it was a little cheaper!

Very convenient out let next to the hotel we were staying. My wife and I had a breakfast (foot long) and it was very tasty indeed, and it is very filling, we both didn't need to eat again til tea-time.

lovely clean and cheap food you must go try this place and nice friendly staff who give you a very warm welcome