Subway in Suffolk Coastal

Good wasn’t very warm and not the best presentation on arrival, a little disappointing really

Driver didn’t close my front gate again and dog got out. If you find a gate closed when you arrive you should make sure to close the gate again. Most drivers are very good and close the gate

The deliver time kept going up even when the driver was already at the restaurant.

a whole hour and 15mins i waited for this

In the end I had to collect myself from Subway as the time kept increasing.

Our order delivery time kept getting pushed back ans back… for which 20mins of it the driver was supposedly at the restaurant waiting. when the food arrived it was cold. My guess is the driver waited for and collected to many orders at once and then drove around for ages dropping them off

taste amazing and came in great condition.

all cold and soggy...bread was stale ... never again £30 for 2 rolls what a joke

Said it would be 20 minutes then changed to 30 then changed again to 45 and then changed once again to an hour and then you’ll never guess what it changed to an hour and a half absolute pisstake and a half.

Previously good but this time was not. Bread soggy, limited ingredients. Disappointing.

Brilliant food and was warm as well. Quick delivery and even early would recommend.

The order must have been delivered to the wrong address!!

Super food peeps! loving your work keeping my belly full 🌝

I didn’t get extra cheese which i paid for. so i’m disappointed in that

Would not recommend the gluten free sub. It is tough as anything and is so gritty.

Waiting for order almost 1.5 h Never again

Food and delivery great as usual, wish I could have tipped the driver afterwards tho! Very sweet man and arrived perfectly on time :)

i paid for double cheese and i didn’t recieve hardly any. I received no crispy onions when i asked for them

had a tuna salad, it was lush and lots of it too!

workers were really sweet, hardworking people with great attitudes. they stopped to speak to us and make conversation which was lovely

Really talkative and friendly staff and excellent food

My subway was missing the cheese and it wasnt toasted. Everytime i order from you they never toast my order.

the time of delivery kept changing my food is cold and chewy never ordering again via just eat

My son wanted steak and cheese. He received bacon, onion and ketchup. When I asked if there was any steak in the sub the girl behind the counter laughed at me and said she had explained earlier what the “bacon steak sub” included. What she meant was the “bacon stack sub” . A pronunciation mistake, but a mistake on her part. Didn’t appreciate her making out it was my fault and she definitely didn’t want to rectify her mistake. I won’t be returning.

FOOD NEVER EVEN ARRIVED !!! When trying to call store, no one even answered

Driver gave the wrong order . He had to go a change the order

The salad it's self was great considering they left out the tuna .on one of the orders..

Just Eat app is useless. it jeeps missing my house number. it there in my account, it shows all way thru order. but restaurant doesn't get house number. Ridiculous.

Delivered fast, no mistakes on order, food was well prepared 🙂

No chicken on my chicken salad!

Did not deliver any food but says delivered

Deliver was on time, both the subs had not cheese, and the one that was supposed to have regular chicken breast had chicken tikka, my partner took out all the chicken as she didn't like it so basically just a baguette with some salad and mayo... overpriced for what you get...

Driver tried to deliver wrong food then took the food back marked as delivered and didn’t bring food

This place has gone really down hill given them a few chances but the food and service is awful never going there again

Delivery was late as expected , Food was cold as for the footlong well that was put together by a blind person and definitely didn't look like the one advertised to TV

courier was very polite and professional

Cold and left out the cheese. Very dry. Aparrt from that, quality was good.

Absolutely shocking my order never turned up and no reply to emails!

Asked for no crispy onions because I don’t like them , and that was bypassed

driver was fast. shop kept delaying the order

Forgot to put in my ice cream did replace it with a drink but would’ve preferred the ice cream as the price did not change.

Never again will I order here! Waited over an hour before calling. Order NEVER arrived and restaurant did nothing.

Not had a subway for a while and won’t be for a while after this. Not good.

Food was ok but vegan patty was not warmed up. No option to ask for toasted or not either.

Driver didn’t know where he was going

the driver left the food on the floor and was back in his car as I opened the door I don't find this acceptable

Marked as delivered. When ive not received my food

Put the wrong salad in my order

No complaints at all. Happy with everything thanks.

forgot cookies and sauces from the order, gave the incorrect drinks.

Never received drinks! Have asked for refund from you

Awful no cheese on garlic bread was like eating plain bread what do ever ordered foot long got 6 inch

Good friendly service. It was on time, tasted great 😚

Beware. I bought a sandwich at 11:30am. I noticed the lettuce looked very limp, and bits were brown, so discarded that. Clearly left over from yesterday. Stupidly I ate the rest, and got an upset stomach.

Really pleased I chose Subway! Very happy thank you!

Delivery great - sub was awful. One piece of cheese even after paying for extra, hardly any filling. Is that why you get 20% off in a Tuesday?

Did not even get my food, disgraceful

Wrong order and Just eat has not responded to my complaint

Food was freezing cold, picked the option to build my own sub, paid extra for extra items that wernt in there, wrong sauce & stale tasting bread, missing items, was very late being delivered.

Wrong drink and the ice cream was a little crushed, but generally was all ok

Arrived late and nachos was soggy and tasted nasty..try to call store to complain but no awnser. Bad service. This was a treat for my 11yr old son but ended up being a disappointment.

Absolutely ridiculous i received someone else’s order i called the restaurant they said they will send out another one i called and waited 1 hour later and still nothing i called the restaurant again they said they will get someone else to deliver it it’s the 3rd time seems like they are having issues with there driver.

Food took an hour and 40 minutes to come, tried ringing the restaurant 4 times and no answer

Wrong drink as ordered a cherry Coke Zero and got a Normal Coke Zero! Not a massive issue!

Very nice and tasty but for what you pay for, it seems like when you order online...they tend to put more salad than meat. Don't have much steak in my subs, but if you complain - they say otherwise. Best to order in store, least you can see what is going in your subs.

Absolutely awful. Hot food was stone cold.

Food was good but they missed the pesto from the sandwich, makes you worry when they can't make a regular menu item correctly.

food was cold, put a request for refund and haven’t gotten back to me so far

Waited for over an hour for our food only for it to arrive with a sauce missing. The food was alright just shocked at the time it took! Not very happy at all, the estimated delivery time changed multiple times.

It was meant to arrive at 18:55-19:05 and it didn’t I had to ring the driver multiple times and had to walk over to him I shouted him he heard me and he ignored me aswell but overall the food was quite good and amazing quality

Delivery was longer than expected but great customer service - even a note written to let us know the bread selection needed to be substituted

It never turned up and then showed on line as delivered!!!

Good gluten free options. Apart from the fact that I ordered online, tried to call at least 10 times to ask them to take something off my sandwich that contains wheat, which was my mistake but no one picked up the phone. They’re very accommodating apart from this one time

Dry/stale bread that once toasted fell apart. Paid for double cheese and got a ridiculous amount. Not worth the money

Order was correct but was cold on arrival

Food cold took 50 mins and half my order hasn't turned up

My subway is stone cold . I’ve been given the wrong cookie and it took over a hour to get delivered to me . Really disappointed.

Salad box missing the sauce and basically just a box of lettuce for £7.

I got the wrong food I am very angry

Good clean shop, fresh food and good service.

Taste brill as always l but Missing stuff on order sadly. low stars and poor rating for that

Delivery diver did not want to open the gate to get to my front door… he got there in the end. Was missing nachos from order

Staff useless in here. I purchased a 99p Garlic cheesey slice I had a £1 coin in my hand to give him which he sore and took 200 points of my rewards App without asking me they are suppose to ask the customer I was saving for the 1000 points reward. When I explained to the foreign guy he said nothing I can do totally useless. I won't be using this branch again.

They took my money £18.95 and said food was for collection so went to collect then they said its out for delivery so went home to wait for it and no food came at all!! THEY STOLE MY MONEY AND I WANT A REFUND!! 😡😡

More than a hour, food wasn’t nice just thrown together, cold. Won’t be ordering again.

My Potato wedges were cold plus i didn't get much either. Everything else was great though

Food never turned up. Spoke to restaurant and they was not interested. They told me to contact just eat as it’s not their fault. Just eat are so hard to contact and I just want a refund. Said they will contact me in three days with a decision. Absolutely disgusting and shocking service

The food was awesome as always. However..the status was left on "driver dispatched" and over 90 minutes later I still had no order so I called the restaurant who apologised but it was Just Eat who I needed to call, they don't make it easy to find a number. A driver was finally dispatched for real and he was extremely quick in getting my food to me after the delay so not his issue at all.

Had confirmation email at 12.22pm food finally arrived at 1.55pm food cold and basically not worth the wait or the money never had a problem with subway always lovely really don't know what's happened won't be ordering again

The orders came wrong the veggie one had no cheese and no veggie meat Was missing salad The other sub came cold and missing ingredients

Food arrived early. Polite delivery driver. Sub was lovely, thanks.

i payed for extra meat & there was very little meat anyway wont go back

Orders around 09:30am as it said shop was open and delivering now. Got a time of between 10:10am-10:30am. Just kept saying a driver have been assigned. The time then changed to 10:30am-10:40am but again no change. The time then changed again to 11:10 -11:30am and was delivered around 11:20am so the wait time was way over an hour. I also had to pay for a bad but my meal didn’t even arrive in a bag. Because of what I have said, I believe I should at least be refunded for delivery, service charge and bag. I made a separate complaint because my food was also cold.

Amount of salad in salad box’s was disgusting. Barely anything in there! Definitely not worth £6

Salad was missing dressing and other bits. For the cost, I would expect more. Very poor excuse for a salad

Hardly any filling cheese was missed completely

Delivered quickly, subway was delicious.

Driver was a moaning, grumpy, rude man who should not be doing this job

As usual, everything was spot on. Food warm, drink cold, bag sealed. Ordered and before I knew it, it arrived! Very happy.

Not great this time. This is the third time ive ordered a bowl of meetballs and not received them, if you have run out the least you could do is call your paying customer to let them know. Both subs were also a little burnt.