Subway in Kingston upon Hull, City of

are you joking me you seriously can make two sandwiches, none toasted missing the extra meats and items in them, also missing hash browns, missing ice cream stuff in each sandwich what wasn't wanted this is ridiculous it's a sandwich it really isn't hard !!!

it was okay but the food came messed up in the bag the chicken bites where outside the box and no sauce with them and my sandwich wrapper was split open

You miss food out of orders. That’s very rude

Visited today and a member of staff was actually eating a subway sandwich whilst serving at the till and believe it or not said to her colleagues that the steak wasn’t very nice. We walked out and will never return.

Asked for cheese and salt, didn’t have it

Sandwiches unedible wet and soggy bread

Got sent a bag of tangy doritos instead of a nacho share bowl. So paid £4.65 for a bag of crisps....waiting on a refund.

Footlong meal was missing its drink cookie and bbq sauce

Nachos snack bowl was awful, Cold and soggy

Half my order was missing - now have to wait to see if just eat will refund since I didn’t get half of what I ordered

Subway had forgotten my sweetcorn , pickles cheese and cookie I am disgusted with their poor service!

Went to this establishment on Sunday 1st September with my cousin and we both have mobility issues and as I got there a delivery driver was parked in a disabled bay I went inside and asked said driver if he had a blue badge and when he replied no I asked so why are you parked in a disabled space but before he could answer me the person on the till shouted across the shop don't come in here causing trouble I explained I was asking if he had a blue badge for her again to shout at me don't start causing trouble in here I said to my cousin we will leave not spending my money to pay her wages ...... Upon me leaving my cousin spoke to her I was stood at door I asked my cousin if she had a name badge on she shouted it's ELLIE, E L L I E i said i would be contact ing head office to which she replied go on then. Safe to say this is one subway which will never get another penny out of me. 🤬🤬🤬

Was very dirty inside food was all over table and floor staff had to be prompted twice to clean tables for customers by a customer very unsatisfied with this establishment there needs to be more experienced staff and needs to be more clean

Ordered meal half the sides was missing from the meal deal, and non of the sauces we asked for, really disappointed considering we spent nearly £40

Ordered two things and both were wrong. Sub was cold and not toasted like I requested, also sent the wrong cookies

bread lovely but hardly much chicken in sandwich and the waffle fries were clearly left in frier to long couldn't eat them cos they were to hard and the portion for a large was ridiculous for the price.

very poor, didn't get my order correct

The food was cold and made me throw up 💔

Food was cold and items missing. Not what I ordered

Order came wrong, asked for extra cheese which wasn’t on the sandwich also ordered 2x cookies which never turned up with order and drink was wrong ordered coke cherry zero original coke turned up

Paid for double meat on both wraps, which is an extra charge and on both we only received a single serving

Gave us the someone else's order and when I tried to ring twice no one answered. Currently waiting on response from Just Eat about a refund.

toasted sub was 50 minutes late and when it arrived it was soggy. it tasted disgusting. I know these things happen, but I was very disappointed.

didn't toast it, atond vold cold, I pay more for delivery so I expect you to treat us the same as walk in

Didn’t get my drink crisps or cookie with cream your own meal

when I ordered my food the delivery time was 30 mins but every 5 mins the time kept going up and up eventually took just over an hour from the time of placing my order, the food arrived and the delivery driver was rude and practically threw the food at me, my food was cold when it arrived. honestly not the best.

order sent to us wrong, ordered a sub with mayo and received on drenched in chipotle sauce, was inedible

Order was missing both cookies and the pepperoni & cheese footlong didn't arrive as well.

I never received my order so I won't be using this shop again.

pretty much every item on the order was missing or incorrect. absolute waste of money.

first time ordering... food was nice but was disappointed that they forgot something from my order. The shop very clearly highlighted my delivery instructions to ring and not

Awful waffles was cold and sandwich was wrong

Never received source with churros

Very nice really enjoyed it and I highly recommend it 😊👌

The salad came and was barely anything in it and they hadnt put correct sauces on and two items where missing

They got everything mixed up. I was very specific with my note I left about the meats. one salad got the other salads meat one came without sauce. neither warmed up as requested.

Missing food again. £40 order and over half missing. We’ve never had a successful order from here !

Food was cold ordered over 2 hours ago missing my cookie

Ordered herb italian bread, got plain white bread, the sauces from the hash browns was missing on both sides... Terrible experience, everything was cold

everything was good... but disappointed because I got no cheese.

Order missing parts and order open when it got delivered

half my sandwich fillings were missing

Didn't enjoy it for to hot an spicy won't have it again.

Phillips cheese not cooked n breakfast sandwich half stuff missing

Ordered 2 Philly cheese toasted sandwiches and was no cheese on them and wasn’t toasted, also ordered a pepperoni slice and was sent some spicy jalapeño balls with some kind of sauce which went in the bin, staff need more training I think

I didn't receive any of mu drinks or my treats worst shop to order from ever

Received someone else’s order! Delivery driver didn’t care when I went out and the shop aren’t answering! Joke! Always something when ordering from here

sent the wrong order, each time I order from here something always goes wrong, or you get 2 ingredients of your salad, use a different branch, still not received mu refund either

They delivered the wrong sandwich

pat on a back for yous.. THANKS 😊

Not much salad in sandwich, item missing from the meal deal I’d ordered.. this place is very hit and miss … they’re either obsessed with roasting everybody’s food or order isn’t complete in some way or other ..

Salad missing 3 ingredients requested.

ice cream was melted and the hot side was freezing.. Good job the sarnie was cold I fail too see the balance here.. the driver was more bothered about his video call then my order.. he was over half hour late and kept changing times.. this drive needs to get his priorities in check or being a deliver driver is just not for him..

turned up late as the delivery time kept getting pushed back

Consistent food as expected with a subway, good delivery time early AM

I ordered a vegetarian sandwich and got chicken. Inedible.

right this is the swcond time we have ordered from these the first time it never showed but they took My money and today the bag had been opened and things i paid for where missing and my sub that did arrive was cold they also put 2 salted caramel cookies in the bag even tho we ordered chocolate for one as my gf is allergic and it has caused her to have a reaction ,I will be taking it further its absolutely disgusting

Class if you like standing there while all 3 staff members look at you say nothing whilst in the queue.

came super quick, packaged good my sandwich was still nice and warm sadly one of the packet of crisps was missing from the 1 of the 3 meals we ordered which isn't big but I have paid for it.

Asked for it toasted and it's cold and not toasted. Missing pigs in blankets.

Bad customer service, young lady seems to have a attitude problem, must not like her job , as tried to over charge me on a sandwich when stated you are charging me extra proceed to storm off into the back.

food was rock hard and no marinara sauce in sub

Sent me the completely wrong food recipe attached was correct but food inside was not .. continually get things wrong … avoid

Only problem you sent me to wrong cookie but other then that amazing

I received very few of the items I ordered

food takeaway was ready once we went

the girls were really nice when I went to pick up my order! the staff in holderness Road Subway always seem lovely

Meal was awful. I asked for toasted and didn't. Tuna sub had water coming from the sandwich obviously the tuna not been drained right. Ordered nachos and didn't turn up. Quite an upsetting order...

Did not deliver my drink or cookie then refused to refund me. Daylight robbery, completely unacceptable

courier nearly smashed my living room window he knocked that hard and when l went to answer the door he dumped it on my front step never waited until got to the door l am disabled can't walk fast and l have ring doorbell bell that he never rang just been lazy not happy with him but my subway sub was lovely

Brilliant little subway, staff were polite & friendly food was top notch as always for a subway

Delivery driver seemed to get lost - toasted sandwiches were lukewarm at best.

Got the wrong size and flavour ice cream

ordered through delivery and the food wasn’t great, the customisations were all backwards on mine and my boyfriends sandwiches, the bread was wrong on one sandwich, my chips were freezing and i ordered cookies with each meal and 3 extra cookies and they sent the complete wrong cookies. i feel like they should’ve at least called and asked if we wanted other cookies if they didn’t have the ones we had ordered or just make them unavailable on their just eat tablet like they’re supposed to. idiots.

Got my sides wrong didn’t even gimme options to what I wanted and not wanted on my subs came with loads of random stuff what I didn’t like on it

The new bacon and cheese stacker was a good choice, turned up slightly late due to the delivery guy not been able to find my address however the food was still warm enough to eat and was still tasty, cookies are always amazing 😋 Note for delivery drivers, use Google maps if ypu can't find somewhere not just drive around hoping you'll find the address, by that time the food is cold.

Missing items in the order, tried calling the shop and phone just ringing through an no other way to contact them.

I have gluten intolerance so I am limited in what I can eat, but I like it when I go in, friendly staff, never too busy and it's pretty well presented

Service was slow and the young woman who served me called ellie was very blunt and rude, and whatever she was doing on her phone seemed more important than getting customers served. Wouldn’t reccomend

I ordered a big iced cream and got a small £8 on a small iced cream

Food was stone cold. Ice cream was a liquid. Missing items. Nothing was labelled to what it was ( one was gluten free). Bag was ripped open and covered in ice cream. Awful experience

2 items missing. Don’t answer the phone

order was correct. sub and sum hash browns 😋 was so nice.. ☆☆☆☆☆

My fave sub and it was lovely and warm!

Order never actually arrived, no contact from the driver and no details for me to call. Marked as delivered but never even came near my house. Awful service

On time but missing items and can’t request refund.

How can you get 1 sandwich wrong

Tastes amazing right on time very good service

Missing Nachos no option to claim for only nachos so had to claim for full meal. Every time I order from here they miss something however it was delivered with the bag open so do with that info what you will.

I ordered my item at 11.20am and it arrived at 13.06pm

Great food. And delivery driver was so professional

Came late and missing parts of my meal deal

Food was cold and also missing drinks witch I paid extra for!!!!!!

Food never came. Talk to the driver on the phone and messaged. Still never got my food. Very disappointed

Tuna mayo sub missing tuna mayo

Really nice food at a reasonable price. Except they don't do tge chilli sauce anymore.

friendly staff, well informed and helpful

Never recieved my actual sandwich just the sides

I tracked the delivery and the driver was still at the restaurant. He arrived outside my house though, despite tracking information, and was rude to me because I didn't meet him instantly. Several things were also missing from my order.

Sandwich came and was over done, sadly abit hard