Subway in Vale of White Horse

I wanted a sandwich. Didn’t arrive for over 2 hours because one of your drivers didn’t want to do his job. I want a full refund. I don’t want to use your awful service again after this. I was trying to cancel my order well over an hour ago. But no.

Order not received even though it says delivered x

Asked for it to be walm and it was cold and sent me the rong orda

Sprite drink was missing £2.49

Review of Subway in Abingdon I had a very disappointing experience with Subway in Abingdon. First and foremost, it took a staggering 50 minutes for our food to be delivered. When it finally arrived, the quality was unacceptable. The bread looked and tasted at least a day old, and there was barely any filling in the baguette. I had specifically requested mine to be toasted, but it came out cold and unappetizing. The sides we ordered, including mini hash browns and chicken tortillas, were also cold. For over £28, I expected much better than stale bread and minimal filling. This was our first and last experience with Subway. I won't be returning.

I made an order £20 worth roughly, asked for toasted and the sub wasn’t even toasted it was completely cold. This is ridiculous, I wouldn’t recommend this subway to anyone. If you can’t get the simple things right then, what can you do right ?

Order came partly incorrect (incorrect vegetables in a sandwich) and barely warm despite very speedy delivery driver

fair play this time we was not missing anything.... but it took over an hour and a half to arrive and was cold when arrived

it's been 1.30 hours I am waiting for the food but not come yet worst experience ever

The food was not that great. And the nachos were put together all sloppy

Terrible we have juat recieved our order not only was it all wrong added where not asked and removed what we paid for none of it was toasted. Did not even know that was a thing. On a plus not they are consistant, cosistantly shocking. Makes mcdonalds seem good and they dont even know what day it is.

Driver was early and friendly. Footlong meals were really nice and enjoyable. Surprised how cold the hash browns were. That was the only negative

The "Fanta" on tap was one of the most disgusting things I've ever drunk, it's actually impressive how bad they've made it taste

The food got delivered after 1.15 hours after I placed the order. The order was 2 sandwiches!!

i was given someone else’s order driver switched the orders

no cheese on nachos and cold, no toppings

he was a very nice man I will order again..

Great service the delivery guy was very professional all 5 stars love that they delivery was on time. I'm very pleased with the service.

I ordered 1 item, and they pushed my delivery time back and back. When it arrived, I had the completely wrong order and so rang Subway and we arranged that my actual order would be dropped off. The worker told me 10-15 minutes. It had been over 45 minutes since then, and I decided to ring in AGAIN and ask for an update. The worker told me no delivery driver had come to collect my order yet. Don’t order from here if you have somewhere to be.

felling misssold by the big sing at the door saying 50% when you download the app, I did so then the stuff said is only for current users not for new users, also the lettuce was old with very bad taste about to get rotten

Spent over £30 and was missing a whole sub, daughter has now had to go with out as they would not send one out

6.15pm on a Friday evening and the chap that serving here is spot on . Happy, helpful, professional. He restored my faith in humanity, there are still nice people around.

I have placed an order on here, and its telling me that it has been delivered to me, which it hasn't. I have called subway for help which they couldn't. I can't see the Tracker to see where the driver is. The reason I ordered on here is because i am unwell.How do I go about getting my money back. And how do I get my food. Your driver is unavailable and poor customer service.

The 12 cookies I ordered over half were over cooked and rock solid

One of the staff named Sidhu was very helpful as I spoke him and he kindly spoke to me about the variety of options as I am limited to what I can eat. Due to there help I was able to vary down the meal to eat. Strongly recommend this place.

"Subway never disappoints, especially with staff like Siddhu! Fresh ingredients, endless options, and speedy service make it my go-to spot for a quick and delicious meal."

Wonderful Food & Service ! Super Friendly Staff :)

No issues. Polite & friendly staff. Food quality and presentation as it should be.

Food here is absolutely deoicious. Good spot to dine in. Highly recommend Veggie delight and Hash browns.

Good food and great customer service.

One of the decent subway left 👌🏻

Great customer service and really nice staff!

Customer service was very friendly and the cleanliness was perfect. Cheers to you guys!

Was out on a hiking trip when I found this place. Dude named Sid across the counter made an amazing sub with a great conversation to pair with. Definitely would recommend this guy for a promotion

The best Spot to have the proper subway meal. I went out with friends and had a very good and the service was fast and staff was so friendly. I would recommend this place to my friends and family.

real tasty. quick and easy collection. been here a few times and always tastes good.

Arrived at 20.30. Subway website says open til 22.00, Google says open til 21.00. Staff told us they were closed already and to leave.

Worse Subway ever., Had Nachos in a box from there and may subways around the country. I always say no to salsa but instead ask for a bit of extra cheese instead. Not tonight had to pay extra. Had a bad experience after new years when i went in, flat soft drinks machine and ingredients and dressing missing. Tonight was my first return Never again.

food arrived cold, lady traveled in a huge circle. she said she also had other job.

Stale probably yesterday’s bread, one was cold and clearly hadn’t been toasted. Surprised for Subway.

Precooked delivery for 12.30. It arrived 12.55 over than that was tasty and good

The bread was fresh, the attitudes of the workers was great and it was a positive experience to purchase from this location. Friendly staff and makes perfect sub the way I want it.

ordered a chicken tikka salad Box and only the salad arrived

Had to conceal due to it changing to collect after I had purchased my order !! As I’m disabled I couldn’t get it

The manager Sidhu was amazing with his customer service. I had a problem with the app and an order he was happy to help me and gave me a free sandwich to fix the issue.

One of the best place to eat and the manager is very kind and friendly with customers.

Excellent service, friendly staff. The guy who served us was very patient, offered us extra meat and cheese which we didn't take as that may have been extra but no problems with that. Very satisfied customer here. Thankyou subway!

We came in 5.30pm and was greated well. The gentleman gave us time to think about what we would like. He put on new gloves to prepare our subs. Absolutely lots of filling and fulfilled extra extra extra olives very well. Smiled and gave my husband a hand shake. Super down to earth and I wish there was more of him working in customer service. Thank you. Ps if you see this we were the couple with the boy In the pushchair and ordered 2 footlongs and a kids pack with just cheese untoasted. 😊

Food arrived really fast because it was mostly wrong! Missing items, wrong salads & wrong sauces and I only ordered 2 sandwiches and muffins!

I went for the plant patty sub, which was amazing. The staffs were so good and gave good suggestions. I would definitely stop by again.

Best staff ,and the manager was very kind.. the food was amazing as well.. once again special kudos to the team

Was a great experience. Sure ill come back

The staff was very kind and gave an amazing meal . They were very hygienic and enthusiastic. Their manager was very professional as well. Had a good time shopping around and the meal was good as well. Def must go

food was cold when recieved as if they didnt warm any of it up. first time i can actually say i got my food cold. i am not impressed

arrived late, cold, missing dip

Wrong drinks and missing items

there was no couriers. had to pick it up ourselves after an hour of waiting

Always such a terrible experience the few times I’ve been in here. The staff seem clueless, the customers seem awful.

Ordered and delivered wintin 30 mins

Excellent delivery time and food also🤩

Hetu Hirpara, what an absolute outstanding customer service provided today at Subway Abingdon. Thank you so much!

You keep talking money from my account

Great quick ordering and quick delivery

Driver wouldn’t come upstairs to actually deliver the food. I was in a teams call with work, Left the food outside by a random random door. Really poor service, by chance I found the food.

First order never turned up, second order was 20mins late, very unhelpful staff.

I booked order at 10am for 12pm lunch didn't arrive to after 12:30pm,but it was worht the wait

Great staff! Service with a smile and tasty food!

Food was cold and soggy, couldn’t eat it

Toppings not spread out half the end of the roll is missing cheese and ham. Alot of cross contamination. Touching meats then with the same gloves touched a veggie option. The knives for cutting the sandwiches were caked in numerous sauces. I couldn't get salad due to how messy the trays were each thing mixed into the other. Charged me extra money for double cheese as you can see from photo attached they don't care to be there or for presentation. Go to tescos buy a baguette and make your own. This sandwich cost £10 and this just the sandwich. They stated that they don't do meal deals anymore.

Subway does great salads with lots of options. The staff in thiis place are friendly and attentive, more so than in Subways in other towns I've visited.

Waited 50 minutes before driver even collected my food from store

delivery driver opened my front door and just walked straight in my house. Absolutely disgusted!

Ham Six Inch - we ordered Monterey Jack Cheddar with it and it was missing. Couldn't find any bacon either which was also ordered as add-in, disappointed. :-(

Awful had to call restaurant waited over 1 hour and even more time was added

The food was on time. It was my first experience ordering subway and I was not let down. Food was still hot when it arrived! 😊

Crisps were missing... asked for double meat and only got single

Lovely staff, I often bring a disabled girl to the shop for lunch and the staff are very welcoming and polite. The food is great and we look forward to our next visit :)

Great choice quick service as ordered on line

Such good food! My first time I am having Subway as I am on holiday from SA. The Manager was so friendly and was interested in our trip - highly recommend!

Our regular lunchtime go-to from work, the staff are like friends these days and the food is always delicious! We especially like Sidhu and Rohit as they’re always good to us :) Highly recommend

Staff were obnoxious wouldn’t let me choose what salad I had, need to learn a good work ethic

We really like this place as it is clean and tidy always and the staffs are so friendly and welcoming.

Just thought I would pop in as it’s sunny out and fancied something fresh and tasty received the complete opposite, walked in and tried to order for about 5 minutes as they couldn’t understand me eventually I asked for a new salad bowl which for one was tiny and didn’t even fill half the bowl missed half the toppings and missed the sauce even after me telling him he forgot it also ran out of drink cups so gave us a tiny one overall very disappointed will not be coming any time soon and definitely would not recommend !!

not acceptable. i expext it to get re sent

Excellent service. Served us just after closing time. Made my day as Subway staff fulfilled my son's wish of the day. Very kind and polite staff. Thank you

Always very happy with this Subway and their delivery. They forgot one of our sides - a salad side and the cookies didn’t feel that fresh but all in all, we were pleased with our takeaway.

The staffs are really friendly, and I ordered a chicken tikka sandwich, it was so yumm. Going to be a frequent customer now when ever I come for shopping.

Poor effort from some of the staff When asking for salad the person hardly made an effort, placed a few small amounts of pepper etc and I had to prompt for more

All team members serving the customer with a good smile and politely. Love to visit there again.

I didn’t order a meal I was with a friend and they gave me a free meal for my service as I’m in the army. I would just like to say thank you again.

No breakfasts ready at 10 past 9. No hot drinks. This place should be shut down

New cohort of staff seem completely unmotivated to be there. Chap that served me had his cap right down low over his face so couldn't see him. At the sandwich filling preparation area I had to ask him to actually spread the meat all the way to the edges of the bread twice, an given a huff like I was asking the world to not have 2 inches of gap on either end of the sandwich. At the salad area he just pointed at the salad rather than asking what I wanted. Portions of salad extremely stingy, to the point I had to ask for more on every item. Ordered the wife's salad bowl and same again very stingy, I had to ask for extra of everything. I swear he was doing it on purpose because he would grab a large handful of the item, put one or two in the box, then put the rest back... When it came to pay he just stood there looking at me, so I stood there looking at him. This result in him just pointing at the card machine. I asked how much the total was, he almost frustratedly told me how much it was an pointed at the machine again. I paid an asked for a bag... Wow that was like I was asking the world. Just rude and lazy.

Ordered delivery via JustEat. The driver got lost, phoned for help, ignored my directions, then obviously dumped it at another house (not mine). Phoned Subway to explain, but they weren't interested and just said to phone JustEat. Hopeless.

Yes, always good!! Thank you - we loved our sub, salad, cookies and all! No problems at all! Subway in Abingdon and the staff there are great!!

Hardly any filling even tho I paid for double meat

I asked for toasted and it wasn’t toasted and it was cold

Absolutely shocking. Ordered and paid on Uber eats but get given the wrong food and it’s cold. Bread is not even toasted either.

The restaurant and the drivers need to learn to read any messages that the customer leaves. If i ask the driver to ring when outside i DO NOT expect them to knock on the door as its difficult to hear. Messages are left for a reason this is the second time its happened

One of the Footlong BMT had wrong sauce in it, and the same with the Steak and cheese footlong. Nachos chicken footlong didn’t have cheese included. Spent over £60 and three food items were wrong.

We love Subway!! Thank you - we all enjoyed our goodies! We usually go in person, first time getting a delivery and will most certainly order again.