Based on 298 opinions finded in 4 websites
Based on 298 opinions finded in 4 websites
Nº 325 in 512 in Aylesbury Vale
Opinions
Driver got stuck in traffic, but he was very apologetic. The food was lovely!
Emma . 2024-10-08
MORE AT Just Eat
sausage & bacon was not footlong, also missing bacon?
Douglas . 2024-09-26
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Food was cold and missing items
Shannon . 2024-09-25
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No drinks were delivered with the order and the restaurant didn’t answer their phone
Chris . 2024-08-26
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Salad missing multiple items and very minimal in amount received. Very disappointed.
Steph . 2024-08-11
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No filling in the bread just full of sauce. The churrito was like rubber and couldn’t chew it. The waffle fries were cold, soggy and not cooked properly. Disgusting meal went in the bin so requested a refund :(
Jo . 2024-08-09
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Useless staff. Happy to send out pretty much frozen food?
Josh2 Dank . 2024-08-04
MORE AT Google
The sub itself was delicious and well made, but the waffle fries ordered alongside were a bit undercooked as the texture wasn’t soft for half of them.
Evie . 2024-07-23
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The food was cold. Order was missing items and specifics were missed. Not an enjoyable experience.
Chris . 2024-07-19
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Bread was hard and missed the main ingredient of cheese
Ambar . 2024-07-14
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My food wasn’t delivered, it went to the wrong address
Leanne . 2024-07-10
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cold. not cooked properly. disgusting
Caroline . 2024-06-25
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no cheese, Cold, missing items, absolutely useless!
Dan . 2024-06-05
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Excellent service very polite and friendly
Ajvinder singh Bhullar . 2024-04-25
MORE AT Google
Food was cold sandwich had barely any filling just sauce also minimal cheese on my nachos
Rhys . 2024-03-16
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Great selection of sandwiches and snacks and always a smile when you walk in.
Clive Day . 2024-03-09
MORE AT Google
Left the food at the door to get cold and didn’t ring the doorbell
Josh . 2024-02-25
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Took an hour from placing the order for the food to arrive. It tasted okay when it did finally reach me.
Alex . 2024-01-27
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It says delivered and I never received my order, what did they do with it??
Josh . 2023-11-24
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I'm allergic to something you touched whilst doing my sandwhich and now having an allergic reaction will not be ordering from here ever again
Jordan . 2023-11-02
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Order was very late. And missing stuff. Ordered a footlong meal. 12 cookies and an extra drink. Did not receive the 2nd drink. The cookie or crisps that went with the meal so I basically paid £14 just for the sandwich. That is ridiculous
Theo . 2023-10-18
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The food itself was good, as to be expected from Subway, however the Ben & Jerry's Cookie Dough Ice Cream was missing from the order when it arrived.
Jack . 2023-10-03
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Food stone cold, garlic bread was awful, cheese bites were squashed and cold
laura . 2023-09-19
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Staff are very racist u go in there no eye contact the talk in there native language too each other ,while waiting too be served. When they finally serve u they give really bad attitude. Your spending a good about of money for bad customer service and not nice food ..the bread was stale .
Mark Baldwin . 2023-09-07
MORE AT Google
Standard subway, nothing exciting but does what it says on the tin.
Samantha Dale . 2023-08-31
MORE AT Google
The bread was over toasted and did not make it a pleasant eating experience.
Asiya . 2023-08-25
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We came in to the store almost after 1 year, we waited almost 5 minutes on the counter for a worker to finish her clearing up on the side before we been served, Ordered two veggie patty sandwiches and veggie patty itself was frozen cold my wife litterally had to remove the veggie patty from the sandwich to eat the bread with the salad i side in it. Staff aren't fully trained when it comes to taking orders or preparing food wether it is cold or hot food we ordered. Really disappointed with the food we ordered, not even worth of money we spent.
Admin Team . 2023-08-22
MORE AT Google
My Finger Catch salad did not have poached egg one it, so just a tuna salad really. All the rest was good
Ali . 2023-08-16
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Great food, except the nachos/Doritos dish… that was just a lump of cold melted cheese, congealed and splattered with very strong tomato purée, leaving a lumpy dry mess of Doritos, congealed cheese and tomato purée, and it was not cheap. Very lacklustre dish but the rest of the order was fine.
Warren . 2023-07-28
MORE AT Just Eat
Missing items - chicken teriyaki 6 inch. Obviously it’s too hard to make that sub and put it in a bag for delivery…
Daniel . 2023-05-29
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No extra bacon but still charged
Alex . 2023-05-28
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Had to collect from restaurant myself.Ordered for 8.30 I collected at 10.They said didn't have correct phone number even though they had address and email.So paid for delivery for nothing.
jim . 2023-05-23
MORE AT Just Eat
This restaurant has a lot of timing issues with this branch i have ordered 20:30 and the staff came and says we have closed dine in,why do you not put a clear notification for customers some times your app does not accept orders and sometimes your staff is rude and i will never visit this branch again owner or franchise owner has to pay attention for this,first time was ok but this time i will never entertain any more,staff says they closes dine in 20:00 and there is no such information given while ordering food ,while i take and sit on table staff comes and says sorry we are closed dine in 20:00 this is so rude and horrendous to customer i had previously email conversation with owner and this time i am sorry but subway Cambridge close aylesbury is worse to worse
J . 2023-05-22
MORE AT Google
driver very friendly. called to confirm which side of the building I am at. Very professional and lovely manner. As always piping hot food and really quick and easy service.
Nicole . 2023-05-14
MORE AT Just Eat
Never send the right drink you order or read requests
Hannah . 2023-05-02
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Wasn’t told when food was delivered and it was left on my door step
Liam . 2023-04-30
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All sandwiches cold when requested them to be toasted and trying to get through to the restaurant to get it fixed always goes to voicemail - refund requested on this order
Darren . 2023-04-30
MORE AT Just Eat
No notification that food was in its way and food is stone cold
Alex . 2023-04-11
MORE AT Just Eat
A really good fast experience, ordering was easy, the order was prepared and dispatched quickly
Bert . 2023-04-07
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Delivery was fast , Sub was good , but ordered the Steak nachos it was very depressing no cheese , little steak , stone cold , soggy , lucky the sub was good
Jack . 2023-04-06
MORE AT Just Eat
Half a sandwich delivered, told by driver to contact restaurant, no answer from restaurant. Refund requested
Edward . 2023-03-31
MORE AT Just Eat
To much sauce in the sub and meat tasted off
Chloe . 2023-03-18
MORE AT Just Eat
Absolutely furious with the subway service they got are order completely wrong all the fillings also sauce were completely wrong and not what we asked for wasn’t even toasted. We also asked for cheese and for it to be toasted this did not happened and then random filling were added m. The only thing that was right was the drinks and crisps! Absolutely furious then got the cookies wrong! Shameful and a waste of money we were really looking forward to eating it and I hated every bit of taste of it! Disgraceful subway!
Mariah . 2023-03-11
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The food was ok, but the 6 inch tuna sub was more like a 4 inch one as it was obviously not cut down the centre, which means whoever had the bigger half was the lucky one
Penny . 2023-03-05
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Staff is not customer friendly...
chiranjeevisrinivas1 ch . 2023-02-23
MORE AT Google
Absolutely terrible! Our food didn't arrive, when we finally got through to the restaurant, they said they would get the manager to call us, but they didn't, so no food and no refund! Just be aware when something goes wrong they don't deal with it.
Graham . 2023-02-18
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Shout out to the delivery driver offering to help me change my tyre.
Iain . 2023-01-29
MORE AT Just Eat
The olives could of been more fresh but overall amazingly delicious as always
Emily . 2023-01-15
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Brilliant service and food as usual
Jessica . 2022-12-24
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Missing part of the order - Doritos. No contact from restaurant to explain. Otherwise, food very good, delivered at latter end of proposed delivery time.
Alison . 2022-12-12
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The best subway in aylesbury. Clean , staff very friendly, always put extra love and care preparing the sandwich.
Anna Predecki . 2022-12-04
MORE AT Google
Do not ask for sweetcorn on Tikka sub, there was loads so I put in the bin
Dale . 2022-12-03
MORE AT Just Eat
Staff was very rude. Starting telling how they have to count all the boxes that they cannot give the salad on side for a kid. Poor service.
Danish Chhabra . 2022-11-29
MORE AT Google
Almost perfect, forgot my dipping gravy though, sad times... ='(
David . 2022-11-23
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Wrong sauce was put in my sub meaning I can’t eat it due to the taste. The pigs in blankets didn’t have bacon on most of them.
Nikita . 2022-11-23
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My food box was broken so food was all over the bag! Could hardly eat it!!!
Caitlin . 2022-11-15
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No cookie in my meal deal -- was looking forward to that :(
Owen . 2022-11-15
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Once again missing items!!! How hard can it be to read simple instructions!
Dan . 2022-10-14
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I ordered Just eat six inch big beef. Small meal deal.No shredded mozzarella and cheddar cheese That i select to my meal.. No crispy onions also.
Sachithra . 2022-10-05
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Never again, I've said it before but this time I mean it,late, cold, soggy tastless food
Lynda . 2022-09-30
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Food was delicious only downfall was Nachos had list their crunch but still delicious
Andrew . 2022-09-26
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Food was cold. Asked for it to be toasted and wasn’t
Monique . 2022-09-22
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My subway is cold, there is no cheese in it, there’s about 3 pieces of lettuce and barely anything else in it. Worst subway I have ever had!!
Kayleigh . 2022-09-03
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Thank you so much to Gowry and the team for amazing wedding platters. They always make sandwiches with love :) amazing service and always so friendly. Thank you :)
Rosie Honour . 2022-09-02
MORE AT Google
Great choice, friendly staff, delicious salad
Caroline Debrick . 2022-08-16
MORE AT Google
Two of the subs were not toasted. This happens every time we order tuna. Not impressed.
Julie . 2022-08-11
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I can't rate full stars because of just how expensive they've made it to get delivered, but it was delicious and still warm when it arrived
Keanen . 2022-07-18
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the food arrived and the ‘toasted’ italian BMT was soggy, the nachos were stale and simply inedible, thrown all in the bin. this hurts to write as subway is one of my favourite options, but might think to go elsewhere now
Jack . 2022-06-30
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Order wasn't as expected. 2 orders weren't toasted, 1 was missing cheese and mayo, 1 had peppers that weren't ordered.
Julie . 2022-06-27
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Delish!!! Definitely getting again
Shelly . 2022-06-24
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A wee snack before the theatre. Great service and food. Thank you subway!
Paul Marsh . 2022-06-18
MORE AT Google
Food was fresh and very tasty, well packed, delivered in excellent time and delivery driver was polite and friendly. Very happy, would definitely order again.
Chris . 2022-06-02
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1 of the 3 cookies and 1 of the 3 drinks were both missing
Lynne . 2022-05-18
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Lovely experience. We visited today, the staff were very polite & friendly. Food was delicious. Will be back again ☺
Kerry Comb . 2022-05-14
MORE AT Google
Driver dont use door bell never hear door plus always leave my food on floor
Emma . 2022-04-30
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Bread not toasted. (ordered toasted) but taste alright
Shun . 2022-04-29
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Excellent except wrong cookie delivered
Paul . 2022-04-07
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Everything correct , food tasted good Fast delivery , even put extra crispy onions in a small pot for me excellent service thank you 🙏
Jack . 2022-04-03
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Not coming all my food I buy 3 cookies I didn’t receive And I try contact the phone And says is invalid
Catii . 2022-03-25
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Never received my order the delivery driver tried to palm me off with Bens order very disappointed poor bens order is being eaten by the driver mine is no where to be when u pay over £30 for food and it never turns up won’t be ordering from retail park in Aylesbury shocking service
danielle . 2022-03-16
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Ordered the meatball sub. Meatballs were over cooked and dry. Because of this it gave the whole thing an off taste.
Jess . 2022-03-11
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Staff always friendly and polite. Service can be a little slow at busier times but other than that a good sandwich shop
Lisa Govier . 2022-03-08
MORE AT Google
Half my meal for one is missing, no cheese my steak and cheese sub, hardly any sauce on my nachos it's all cheese , this is a really poor service and the phone number doesn't work, I won't order from there again very poor service.
Karl . 2022-03-08
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Fast efficient friendly delivery
Lisa . 2022-03-05
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No cheese in the tuna baguette
Natalie . 2022-02-27
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We asked for toasted and got ice cold food
Richard . 2022-02-27
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Food was tasty, except we were sent six inches instead of foot longs...
Emily . 2022-02-17
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i did not order any jalapenos with my nachos, but when my food arrived i had loads of them all over my nachos which made it basically impossible for me to eat.
ashley . 2022-02-11
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Grandson request for dinner. Quick and easy.
Lesley Perrin . 2022-01-29
MORE AT Google
All the sandwiches we ordered were good, however we had to ask for a table to be cleaned inspite of us being the only customers in the branch, and there were 3 members of staff who could have ensured there was sufficient seating for customers. The staff were polite enough though. We have previously been turned away from this branch (I think by the manager) as they didn't want to accept card payments as they had already finalised transactions on the card machines. So we settled for KFC instead. General attitude seems to be to just do the minimum, and not bothered about going above and beyond to leave a lasting positive impression
Sachin Kotyankar . 2022-01-19
MORE AT Google
Why didn’t they give us an option to have our subs toasted ?
Louise . 2022-01-16
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Ordered something else received something else
Hussnain . 2022-01-11
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Good service, polite and clean. I ordered a ham sandwich kids meal for my daughter. I forgot to get the Fruitshoot out the fridge after receiving the sandwich and cookie. When I went back in 5 minutes later the staff were happy for me to get one out the fridge.
Connor D . 2022-01-04
MORE AT TripAdvisor
Italian BMT is absolutely smashing.! 👌 Unfortunately the staff need some training in customer service, but there may have been a slight language barrier....
John Hounslow . 2021-12-23
MORE AT Google
While everything was great - taste, price, delivery etc... there did not appear to be any cheese on my steak & cheese sub.
Debb . 2021-12-20
MORE AT Just Eat
Totally messed up my salad full of things I cant eat like cheese I didnt ask for and peppers and its not like you can remove them or eat round them its an unedible salad box and just eat has no phones numbers to call on just an email address with a 48 hour turn around so in 2 days i will get my replacement salad hows thats going to work. Its a shame as its never been like this before I guess you dont know how bad things are till it doesn go wrong and
Mickey . 2021-12-10
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I be missing cookies on last 2 orders
Joshua . 2021-12-10
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Nacho Chicken Bites - 6 pieces - not worth the money for me. Asked for Wrap Tortilla *Toasted* - it wasn't
darren . 2021-12-09
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Amazing Subway Clean Friendly Place.. Have to say its my fav subway in the south east Great food Great quality Many thanks
Glen X . 2021-12-04
MORE AT Google
Sandwiches was falling apart - ordered one toasted one cold both were cold - bread was hard - snacks were freezing cold - very very disappointed waste of money!!
Rebecca . 2021-11-29
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We regularly get a takeaway from here and it's usually very good. Last time though, the beef in the dishes was very chewy and not an enjoyable experience. Will be careful about ordering beef dishes in future.
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