Subway in Fife

Hardly ever have a good experience here. Always problems, not worth going here.

Subway St Andrews is awful, nothing but chaos from when you enter, untrained immature staff. Today was St Andrews Uni Open day so they should have anticipated a busy day!!! Firstly only accepted cash but they didn’t tell anyone until they got to the counter after a 30 minute wait, notice on the door or even shout out to the awaiting customers. One chap with longish ginger hair was mainly laughing throughout our visit. Standing about doing nothing. Another colleague was heard trying to impress her colleagues saying “I’m the one with the most experience” but then only gave assistance wrapping the sandwiches. One girl looked as if she had just been trained and was only able to make one sandwich at a time. Poor customer in front of us gave his order, they heated/ wrapped and asked for payment whenever he had to ask again for his second sandwich. No order just chaos, they spent most of their time preparing orders made for collection and not addressing passing trade. Then our turn came, no different from the guy in front of us, the one girl asked our order, made one sandwich heated one then wrapped it then asked is that it!!! Well rage was not the word, we ended up leaving with one sandwich as no time to wait for another two. We ended up having to go to Sainsbury’s across the road to purchase two sandwiches. Terrible, terrible and even more terrible experience from this subway store. More training more pace more manners less chit chat and laughing would be beneficial. Also an idea would be communication with customers should their contactless payment system fails again. Last rant, one person do collection orders, one do shop customers to ensure a smooth flow

went in for my lunch today, the person who served me had amazing customer service and wasent rude. the sandwich was also great aswell!

Wandered into subway for a quick easy lunch today. However we were met with chaos and a disturbing environment. Food was lovely and the 2 ladies on the front serving customers were absolutely lovely despite everything. It seemed as though the back of the store was being cleaned or rearranged at peak lunch time. They had staff moving oven out of the way and leaving no room for the ladies on front to manoeuvre and serve customers safely and efficiently. We had to wait on our breads as an appliance was in the way. It was a shame for the ladies on front having to deal with the obstruction and being front facing to customers. While the restaurant, we heard loud and foul language coming from the back area. This sort of language, even though not offensive to some, just seems completely out of place for a customer facing area. The whole experience was just stressful and very overwhelming and I was only in there for 15 minutes. I can’t help but feel sorry for the two lovely ladies on the front desk having to deal with the absolute joke of a store behind customers eyes. It was very clear that we were not the only customers frustrated today. Overall, with the disgusting language used and the reckless management of a lunch time rush, we will not be visiting again.

Will never order food from here again . How hard is it get a plain sub with meatballs .The stupid person that made my food put salsa on it instead of the meatball sauce plus the meatballs were like golf balls they were so hard . Avoid this place don’t waste your money 🤬🤬🤬🤬

It's so disgusting I wouldn't recommend this to anyone, the waiter jumped on my table and started dancing for absolutely no reason. I was so disappointed!

Food was good enough at a fair price

Overcharged me twice in two days and my friend once, and gave me the wrong sauce. Also didn’t cut my foot long in half which made it rlly awkward to eat and wrapped in like 5 sheets of paper which is just wasteful

Theeeee nicest guy just served me twice there. He was brilliant on the first order and then when I realised I’d made a mistake with my son’s order he fixed it pronto! To the manager, the Glaswegian guy you have behind the counter is a real asset to your store.

Very friendly staff Rebecca, Fraser, Erin, Pascal and rest of the team always greets you with a great attitude and smile, my favourite food is steak and cheese. Very delicious 😋

Friendly staff members delicious food

Employees are rude heard an employee gossiping about a customer today food is decent but no care for customer service

We wanted to take a picnic lunch out on the Old Course on a Sunday. We were served promptly and the sandwich was fine. It met our needs and was what we expected. Not more or less.

Seem to value Deliveroo orders more than in person ordering. Food itself is good and worth no complaints but the service isn’t reflective of how good the food is. Get it sorted.

Very small shop for subway and didnt have the meatballs i wanted but what i got was tasty as always

A quick and Tasty way to quench that Lunch time Hunger, when you feel you need spoiled a bit

Service was absolutely dire the attitude of the staff was the worst o have ever experienced anywhere they don’t give a damn about customers

Place needs a refurbishment, but sandwiches are the same as all Subway's across the UK, good but 6" never enough! Over the years price's have gone up alot! Not cheap anyone.

A fine sandwich and cold drink on a great day out!!

Visited today between 11:00 and 12:00. Four customers in very small shop, none wearing face coverings. Staff did not even ask them to put them on or leave. Maybe Subway are not bothered about spreading Corona Virus or maybe they are told by senior managemnt to ignore blatant rule breakers to make more money. All four were builder type so obviously not mask exempt. Get a grip Subway and abide with all social distancing guidlines and laws.

Got a 6" Italian really enjoyed it, the staff were great 👍

Didn't have meatballs then when asked for a chicken pizziola forget to put marinara sauce on, bread they used wasn't cooked and had to change then when it got to cutting it they only had dirty knifes available so they quickly had to go clean it. Idk if it is just this subway but that was not a good experience and would recommend people to stay away

Who doesn't like subway? Other than my cholesterol and bank balance obviously. Pretty sure they could put pretty much anything on my sandwich and as long as it was cheese and toasted, I'd eat it!

Friendly customer service from Duncan this morning! Sometimes Subway staff just throw fillings at your sandwich, but mine was made very nicely and carefully. :)

Foot long cheesy pepperoni in tiger white with peppers and jalapenos, amazing. Where has this been all my life 🥰

Steak and cheese all the way , cant beat it , guy serving is friendly and chatty and also informative on deals etc top notch and keep up the good subs

Good food on the go. Nice friendly staff. Efficient service and reasonable prices

Very quick and friendly service with some good banter thrown in to with your sandwich artist that day

Mi esposa y yo compramos excelentes sándwiches en Subway local. Como vimos antes en los "hermanos" locales de otras ciudades, y aquí apreciamos la calidad de los productos y la cortesía del personal.

Good food but not much seating space.

Great presentation and deliciousness

Very good value and always fresh

El metro ofrece una demanda y supongo que lo hace de manera eficiente, pero con toda esa calle que Andrews tiene para ofrecer, no elegiría comer aquí a menos que mi hijo adolescente me empujara, como en esta ocasión. El personal fue agradable, sin embargo.

Classic Subway but in St. Andrews. Good sandwiches and very kind staff

Only passed when in the spar shop!

Very good sandwiches and not too big. Excellent price

Instead of 4 scoops of Tuna in a foot long. We got 2 scoops. Had to ask for more and got barley a scoop more. Tight on the salads. Not impressed

The typical but delicious Subway!!

Very friendly staff, efficient service and good food.

Guy who served us was brilliant. Cheers.

As of roughly the start of May 2019 this subway has hired a couple of geezers who are ruining subs left right and centre. 3 times now and the third time I seen these dudes I knew... I shoulda walked out. Got a sub here lookin like a gutted pig for the third time. Cheers boys...

Si esta fuera nuestra primera visita al metro sería la última. El servicio fue terrible. El personal x 2 no tenía ni idea. De los varios panes solo tenían 2 opciones. Finalmente, se informó que no había pollo disponible. La peor experiencia de todos y el personal ni siquiera estaba interesado. El metro está necesitando conseguir un agarre de este lugar una vergüenza a la calle. De Andrew Increíble cómo una tienda puede quedarse sin opciones en tan poco tiempo después de abrir un feriado bancario que sabían que estaba en el calendario

Tried the new vegan sub - I wasn't disappointed. But, what's better, staff changed their gloves without me even having to ask! Professional and considerate.

One star is still too many. Ordering in English was not easy. The taste was horrible. Maybe I'm not the age group.

Lots of choice for all pleasures, very good value for money

Amazing for sandwiches but sadly they had no chorizo but other than this it was good

St Andrews branch. Hardly any fillings left only midway through lunchtime.

Staff was very nice and helpful :)

Great selection, fast and friendly.

Well it was a Subway. Didn't have a toilet maybe

Good food and friendly staff what more could you ask for

Small inside and not much room for eating in. Also if in a wheel chair it could maybe be difficult I think. However really fast service nice friendly staff so if you're in for a takeaway you're onto a winner

Nice food, well prepared just in front of you with a large variety of components. If you want a sandwich you are in the right place. The personnel was very nice and smart. We enjoyed also their famous cookies!!!

The new wraps are amazing! Always great service at St Andrews.

Quick and good. They also let your refill your drinks.

Love the food here. Great staff. Not the biggest subway though so if you like sitting down there are only about 6 seats.

Lovely sandwiches, nice staff. They changed gloves for making vegetarian sub without reminding or fuss. (I go there whenever I have occasion, can't resist those Veggie Patties)

Unhygienic and rude - watched a guy serve three customers, making their subs and taking their money all without changing his gloves. When another customer complained he was extremely rude to her and denied doing it. I ended up leaving and going to Rendezvous for a £3.50 foot long panini - great customer service, better prices and hygienic!

On May 12th, 2018, around 12 pm, I had an extremely bad experience with one of the employees in Subway, St. Andrews. After I had made my order, I intended to pay with a 50 pound note, because this was the only money I had in me. I did NOT notice a sign that says that they are not accepting 50 pounds notes and the cashier took the money I gave him, which made me think everything was OK. Then, suddenly he gives me 6 pounds change. On my question where is the rest of my change (40 pounds), he suddenly says that I gave him only 10 pounds and I am lying for giving him larger sum. When I requested the camera footage to prove that I gave him 50 pounds, he angrily and spitefully answered that I should not have paid with 50 pound note in the first place. Then he returned my 50 pound note and I had to pay with my card, which is now completely empty. I would have been OK with that if at the beginning he refused to accept my money, but he actually DID accept it without complaint. His extremely rude attitude afterwards and the attempt to deceive me speaks for itself. I probably will not eat there again.

Was in a rush and was passing subway ,we decided to stop for something to eat. Timed it just right as not too long to wait. First time I have tried the tuna and cheese. Loved it and what made it better for me was that it wasn’t over toasted so bread was still soft. Can’t wait to have another one. Place was nice and clean which is a bonus.

No good in you want to sit, but friendly staff and tasty food

Great quality per unit price. Recommend highly if looking for quick, easy, variable food. Italian bmt toasted with lettuce, olives, jalapeño and southwest sauce is great! Remember to claim free cookie!

He ingresado a este Subway en particular dos veces en los últimos días y las dos veces han sido muy satisfactorios. Cada vez que el personal ha sido benévolo y amistoso, en particular un buen caballero que se llamaba Luke, como decía en su etiqueta de nombre, era muy hablador y amistoso conmigo mismo y mis compañeros. Con un precio maravilloso y una opción fácil y asequible para mi selección en las elecciones de alimentos, esto fue más que perfecto.

最初はコーヒーショップでサンドウィッチを買おうと思いましたが、なんとSubwayの方が安いことを発見。他のSubwayと 比べてこれといった違いはないですが、対応はスピーディーで、立地も良く、満足でした。ただスパイシーチリソースは辛かった。。

60p to heat the sandwich up..or 10 secs in the microwave. Is it like the 'pasty tax'? Might be useful to tell people why the extra is slapped on and then they'll not think it'sthat particular outfit. Staff were fine...only one was a bit sulky...but his lip wasn't out forever. Good food. Love and hugs, Alys and Meg the border collie with her red frisby.

Bad service, food didn't taste great, no room to sit and eat

Quite unpleasant, closing announced at 9 p.m. when at 8 p.m. he has already almost everything turned off

On holiday and visiting St Andrews for the day decided to go to Subway for dinner. Upon entering I was told by the young girl I can't serve you for at least 10 minutes I said that was fine and would wait outside. While waiting the girl continued to clean the same spot for the 15 minutes we waited, My partner after we waited 15 minutes then entered and asked if he could order yet at which point the girl said she would 10 minutes he again said he would wait. After which the girl clearly being annoyed by the fact he would wait said "what do you want" each time my partner asked for something she would reply with a clear attitude that she did not have it. My partner proceeded to ask if she had a problem and she just scoffed. I can firmly say I will never be returning. And if they know who this girl is tell her to sort out her attitude towards customers, myself and partner were at no point rude or unpleasant and she reacted by treating us like we were wasting her time. Avoid!!!!!

My son loved getting a sub for his dinner whilst holidaying in St. Andrews. He's very fussy about what he eats but devoured his turkey and bacon subs. The place was very clean, service was fast, staff were friendly and the food was good.

It's Healthy eating can make you feel good within a week!!

La catena di Subway é presente in tutta la GB. Se cercate un buon panino, veloce, fatto davanti ai vostri occhi, gustoso ed economico, siete al posto giusto. Niente di più......

Like many Subways it offers decent food with healthy and unhealthy options but unlike most Subways it is in a very nice location looking out on the street and some old buildings. If passing through St. Andrews is a nice quick stop for food.

One of the worst Subways. Constantly running out of food or closing early. Definitely below the high standards I'm used to from Subway.

Busy and small but always smells nice

As always a nice baguette. Hygienic place on the high street. Only recommendation is to maybe expand on the size of the shop as it is very small. The line was out the door but that also shows how popular it is.

Same old Subway, same as everywhere... Sandwiches are great but staff can occasionally be sulking...

We visited this restaurant around 2pm on a Wednesday and the restaurant itself was clean and tidy, staff are friendly and helpful and the food is fantastic. On the downside though, the restaurant is very small and not nearly enough seats to sit in. We ended up taking our food with us and ate it down by the harbour, as all the chairs were taken.

Delicious sandwiches freshly made while you wait

It is exactly what you'd expect from a Subway, but in a small restaurant. There's only about 4 seats if you're planning on eating in.

The staff are always super friendly and never fail to deliver top class subs! 9/10 would dine! Class banter from behind the counter too!

Good price, tasty and filling - I love the bread and the sauces!

I've eaten here a couple of times. Friendly staff and the breakfast subs are really good.

Subway is subway, quick food in the go

very small shop floor and can get quite busy but the staff that were there when I visited with my grand kids were very good getting every body served even when my lot were dithering with there selections . pleasant experience overall thank you subway .

I love Subway, normally....but the last twice I have been, it's not up to the usual standard. I had a foot long sub yesterday and the same a few weeks ago - it was all going well until the salad was 'thrown on', and then my sandwich was cut with a knife used to cut a meatball sandwich - I was left with a meatball flavour and some of the meatball sauce on my sandwich, okay so I ate it but, what if I was a vegetarian? What if I have an allergy to tomato based foods? In any case, it's not really hygienic to cut every sandwich with the same unwashed knife, is it? My remedy for future is to order a foot long and ask for it to be cut at the same time as the bread is sliced...

Exactly like the rest of the stores! Nothing extravagant. Clean store and average staff. Meal deals like the rest of the stores and same menu.

Typical Subway fayre, ideal if you want a reasonably priced fresh sandwich on the go. Bread was fresh with a choice of loaf and Subway offers a wide range of filings whether meat or vegetarian.

While Subway is pretty standard and can be found in many towns, the St. Andrews branch leaves much to be desired in terms of both variety and availability of products. The staff could also be more helpful and positive, but the real letdown is the eating space which is practically nonexistent. After being here many times I've come to the conclusion that trying to go to subway during "peak time" is not even worth trying.

I visited today with my husband both types of bread that I wanted were unavailable - Italian cheese and herb and hearty Italian , asked for honey and oat ,,, received seven grain ,, although the server was apologetic he refered to me as " mate" on six occasions I'm a middle aged woman and hardly his mate ,,, after the steak and cheese were toasted it got passed to another server who basically haphazardly put the salad in then wrapped it , when we got outside and opened it , it looked totally unappetising , I've eaten subways at other branches and they've always looked aesthetically pleasing , it tasted ok

Located in Market Street this busy outlet is in a class of its own with a choice of 6 different baguettes to choose from and an impressive array of fillings it is hard to beat on quality or price . With each request dealt with fast and efficient seems to be their motto. It is obvious the staff have had good training . They make you feel the customer is important which is lacking in so many establishments. We went in for a quick snack and were dealt with efficiently. Having visited branches in other towns we find the same level right across the chain ...Top Marks for Management and Staff