Based on 2.914 opinions finded in 3 websites
Based on 2.914 opinions finded in 3 websites
Opinions
Popped in for lunch . Decided on the lunch deal (a main and a sweet) Food was unappetizing and lukewarm.. After approximately 30 minutes of finishing mains we were still waiting on empty plates to be cleared away and the desserts to arrive.. needless to say we got fed up waiting and left without the desserts ( that we'd paid for) .. won't be back !
Morag M . 2024-11-10
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Jacob and the staff, were helpful, chatty and attentive. I’d highly recommend the food and drink. Fantastic team and great venue. Definitely comming back.
Mistery Maybe . 2024-10-26
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Excellent food and wonderful service every time I go there, and they have to-go boxes if you were a bit over zealous at the carvery
kade . 2024-10-22
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Excellent service, amazing food, really nice atmosphere. Will definitely be back! Ultimate Southern Fried Chicken burger was the best burger I think I have ever had! 😍
Leigh Richardson . 2024-10-21
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been a wgile since ive been here but came in two weeks agoish and the food was outstanding as per usual keep up the great work love this place will be back again!!
Liam Allison . 2024-10-21
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The bar prices are to say the least expensive in my opinion
Martin Johncock . 2024-10-20
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Checked in very late, and stayed for 4 nights. All staff were friendly and accommodating. The chef was especially good, always happy and smiling every morning at breakfast good vaue for money. Definately stay again.
just another 1 of them journeys . 2024-10-19
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A great meal, refreshments and great staff...love this place
Amanda Hunter . 2024-10-17
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Staff are all very welcoming and very keen to give you the best service they can. Everytime we come in we are made to feel so welcome and the hospitality provided is exceptional! A big shout out to top chef Jakub! He really is a grafter and is very passionate about his work which is great to see from a customers perspective. Will 1000% be back on a regular basis! Thank you to all the staff 😊
Ethan Rankine . 2024-10-17
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We stumbled across this place after a long day, it’s nice and cozy. The food is good and our server, Alee or Aly, was kind and attentive. Would totally recommend.
Deliana Martalogu . 2024-10-17
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Lovely place, great food and nice people. Ale was very friendly and helpfull
Trusca Andrada . 2024-10-17
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The sweet chestnut is a friendly welcoming environment, the staff are lovely and very accommodating! The chief (jacob) that has served me the last couple of visits has been extremely friendly and professional! He serves good quality food with even better quality service! 100% would recommend to anyone looking for a good bite to eat
Abbie Izatt . 2024-10-17
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The food was soggy but our server was one of the best servers I had in a pub. Her name is Ale or Alee, i can t recall, and she was really attentive and kind.
Miruna Beldiman . 2024-10-17
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Great place to eat and stay. Staff very friendly, Ale helpful and sweet. Food tasty and plenty of it. Rooms clean and comfortable. Would definitely recommend.
Donald MacPherson . 2024-10-16
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The carvery was great and the staff was absolutely amazing! I’d like to mention that all staff today: Ale, Jakub, James and Layla were absolutely lovely, cannot wait to return for another tasty carvery!
George Drummond . 2024-10-16
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We had a lovely evening meal with my wife and in-laws from Canada, who were very impressed with the Carvery experience!
James . 2024-10-15
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Food was quality, nice wee vibe to the place, very friendly staff. Absolute legends
Aiden Greaves . 2024-10-15
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First time being there knowing I had a gluten allergy, and the staff were very helpful and courteous of my new needs
craig reid . 2024-10-14
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Never go to this place, the carvery was a disgrace, it was overcooked dry, cold mixed food in trays due to people using one spoon to put different food on plates l left my so called food. No one asked if we were enjoying the meal or not, the staff was terrible, uninterested and glum looking.food over cooked over priced and stone cold.
Bobby D . 2024-10-13
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Had a bite to eat after a pick up from the airport. We enjoyed it very much; staff is friendly.
Susanne Wilkinson . 2024-10-13
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Anyone who has special food requirements this is the place to go. I support a man with cerebral palsy who has dysphasia and needs his food blended / liquidised. They did an amazing job. Everything was blended separately and the chef came out with the food and told him what everything was. There only requirement was to book ahead so they were prepared. Which is fair enough. They were advised the night before and were told what be wanted to eat. It was prepared for his arrival. Amazing. The food looked great and smelled amazing. The young man was very happy. Thank you for putting a smile on his face
Helen Watson . 2024-10-12
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Dreadful service, horrid bored waitress and no interest in ensuring disabled people given seating as requested in booking but made to walk to far end of restaurant which was a struggle, (the place was empty, so we could have been seated closer to entrance), no excuse to treat people like we were
Electra dallas . 2024-10-11
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Visited for breakfast as a family today. Rebekah was running the entire front of house herself and done an excellent job, even though she was rushed off her feet. Menu was fair value and good quality food. However there was nothing particularly different or exciting on it. Overall I would recommend but perhaps not first choice for breakfast. Rebekah is a credit to the place. Please pass on our compliments to the entire team.
METHVS02 . 2024-10-11
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Absolutely phenomenal experience, first time I've been out for a meal in a while and we definitely selected the right place! Food was fantastic and a staff member Jakub definitely highlighted the night with positive attitude, very welcoming and friendly. Hope to come back soon!
Shauna Michie . 2024-10-11
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It was ok. Felt a while till we seen any of the staff when wanting to order. They played Christmas music wtf ?
Ross Johnston . 2024-10-10
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jacob at the carvery was a great help and very friendly x
Layla Cartledge . 2024-10-09
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Very nice atmospher music not to loud,nice service, big thanks for chef Jacob,chat and,curvery was amazing
English Land . 2024-10-09
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More of a Travelling Salesman's bed and boarding house than a hotel, very basic less than Travelodge or Days Inn. Overall not worth the cost.
Ellen Andrew . 2024-10-08
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Carvery was tasty and hot . Staff were friendly. Value for money .
Lorna Cooper . 2024-10-07
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First and last time I will visit this restraint. Waiters were not interested in the slightest no one explained how the ordering worked. One waitress looked at me and my girlfriend with a look of disgust as I scanned the room looking for some assistance. Ordered our food online asked for a rare steak… it came out well done… being a chef myself I would have been mortified not cooking a customers steak to their liking.. will be recommending that people I know avoid this restaurant. The only reason I have given 1 star is because it’s the minimum.
Garry Race . 2024-10-06
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All good was dry and bland not a good chef, waitress was very unpleasant, not interested in making the customers happy or comfortable, even the pot of tea was semi warm by the time I put the milk in it was cold, was considering having our Xmas dinner there this year, it's a definite NO!!!! and won't be back either. Barley a 2/5 ⭐
John Sorial . 2024-10-05
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Great value especially now Brewers Fayre has shut.
Douglas Murray . 2024-10-04
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The food is OK. Pretty much what you would expect for the price you are paying. The staff were great and it was quite quiet although mostly full.
Lynette . 2024-10-02
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Ale was absolutely wonderful and lovely while serving our big group, will definitely be back!
Katie Pearson . 2024-09-28
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From walking in and getting a table we are normally used to table service and getting served I had to go up and ask for a fork and knife the guy who cuts the meat has to be the best member off staff very friendly
Connor Craig . 2024-09-28
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We were a large party, celebrating a birthday and the waitress Ale went out of her way to make sure we had a wonderful time.
DayTrip630552 . 2024-09-28
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The food (carvery) was good, and good value for money.
Angela Gourlay . 2024-09-28
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Very nice carvery and excellent friendly efficient staff. Our waitress Alexandra-Natalia and the carvery man Jacob were particularly friendly and helpful. Very kid-friendly place too. Thank you.
kuchan1978 . 2024-09-26
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Came in, bartender was standing behind the bar doing nothing, no greeting and let us stand for 5 minutes until someone finally came over to seat us (in an empty restaurant). Food was okay however forgot the burger gravy so brought one over and it was congealed. Finally we went up to pay, the girl behind the bar, the same bartender from earlier, finally came out, rolled her eyes and sauntered over like we were an inconvenience and greeted us by saying “what do you want” then laughed mockingly. We said our table number and she said “what like to pay?” Generally very rude girl. We’ve had no issues here in the past but this was a disgraceful service. Can’t fault the waitress that served us, just a shame about the rude bartender.
J Scott . 2024-09-23
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Sweet chestnut what a restraunt Jacob who served me carvery was great he was cheery and made me laugh Staff are excellent.
Kate mcnally . 2024-09-22
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We have been there for Breakfast and Dinner. For breakfast we had a Breakfast Buffet with extra Toast, bacon, eggs and avocado. It was delicious and nice! At Dinner we helped ourselves at the Buffet. Jakob, the Chef, took good care of us and we left with our bellies full and very satisfied! Also, the prices are fair. If you’re near and craving some good food, this is the place to be!
Tim Nan . 2024-09-22
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The carvery was excellent choice and value.
Douglas Murray . 2024-09-21
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Chilled vibes pub with decent enough beer and pub grub.
Emma Williamson . 2024-09-18
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Went for breakfast and really happily surprise definitely be back
Stuart Renton . 2024-09-18
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Thanks Ashley ...you are just brilliant... Great service great food.... So love this place they never fail to want to make a person happy and welcome. Thank you sincerely!
Voyage608044 . 2024-09-16
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The service we received was absolutely appalling. Despite booking a table for 17 people for a family event and being assured over the phone that we would have a dedicated section to ourselves, upon arrival, we found another group occupying the area with all the tables set apart from each other. This meant that none of us could sit together. When we approached the bar staff to ask for a solution so that we could all enjoy our time together, we were met with not one but two rude waitresses who seemed disinterested in our presence. They suggested we move the furniture ourselves to make space, which was completely unacceptable. Disappointed by the lack of service and professionalism, we decided to contact another restaurant nearby, who graciously accommodated our group and provided the level of service we had expected at the previous establishment. We certainly would not recommend this place to anyone based on our experience.
Kim R . 2024-09-15
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Was busy, a big group arrived before us, we waited about 10 minutes to to be seated then had to go to the bar to ask to be seated and for a menu, food service was quick, staff were friendly and helpful, I put £10 into the fruit machine and didn’t get the credit, was refunded the £10 cash by the bar staff
Steven Johnston . 2024-09-14
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One night stay. Nice breakfast at a very reasonable price. I would visit again.
kenny paterson . 2024-09-13
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Room was not what it should be it was a double room made into a 3 bed not nice
tam henderson . 2024-09-12
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Decent food at a decent price. Carvery chef was lovely. Great character. The staff were fantastic.
James Fairfoul . 2024-09-09
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The hotel room was clean and tidy. We were impressed with the room size. The down side was that as it became cold, we wanted to warm up the room. This wasn't possible as there were no radiators and the temperature on the air conditioning was fixed. Also could have done with a bit more tea/coffee.
prakash patel . 2024-09-09
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I was really looking forward to this but it was so disappointing. Went for the carvery and the roast beef was nice but everything else tasteless, the Yorkshire pudding looked great but couldn’t cut it and was as dry as cardboard (I noticed everyone were leaving theirs on their plates too). The pudding was not nice either and my tea pot came without a top as the server couldn’t find one, and my cup was dirty. Some of the staff were really great and friendly where as others looked hungover and couldn’t be bothered. Was so overpriced for what we had. Will not be back.
Meleri Thomas . 2024-09-08
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Good was great and the staff were super friendly. Staff made the effort to chat and actually wanted to be there, makes a change from other places who put on the serving act. Great food great atmosphere
Kerie . 2024-09-08
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Just had the carvery, haven’t been for a while glad we returned food was better than good! Big thumbs up to Jacob serving the carvery food was melt in your mouth perfect! Not to mention his customer service as well the waitress staff 👌👌
Stuart Ross . 2024-09-07
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16 of us had a great birthday lunch on mother's day. Great service
Kay Jackson . 2024-09-07
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No Gammon Steaks, no Breaded Mushrooms, no Draft soft drinks, majority of tables - not cleared, shortage of staff - poor.
D Shaw . 2024-09-06
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Dinner was great. Very Welcoming.
Clinton White . 2024-09-05
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Waited a long time to be seated (3 persons) even though there appeared to be lots of tables available. Order was placed on line using the QR code on the table, server came to the table to apologise that there were no spinach tarts available from the vegetarian section, my wife then chose the cauliflower tart as an alternative, this is now 3 time in a row my wife has tried to order the spinach tart but it has never been available! The server then approached the table again a few minutes later to say one of the drinks that had been ordered wasnt available either, once again my wife had to order an alternative. Drinks were then served and we were told they would let us know when the cauliflower tart was ready and we could all go up to the carvery. After about 40 minutes had gone and no sign of the cauliflower tart I managed to catch the attention of one of the servers who then checked and it then appeared that it had been forgotten about so we then had a further wait while this was then started from fresh. Once the cauliflower tart was ready the server said we had only ordered 1 carvery meal & 1 vegetarian cauliflower tart carvery meal on the order and even when I showed her the email order confirmation with 2 carvery meals & 1 veg carvery meal it still felt like we were getting called liars. All in all it was almost an hour before we had our food having watched tables who were seated after us being served their food. The food was okay but was probably soured by the feeling of being called liars or unable to order properly. After this experience it will be a long time for the memory of this visit to fade before we would consider going back!
Steven Watson . 2024-09-05
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Lovely meal and lovely staff who are very attentive. Jacob the carver was absolutely amazing! Would definitely recommend to family and friends.
Odette W . 2024-09-05
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The restaurant is spacious and clean with an outdoor play area for kids, The atmosphere was really relaxing and the waiters were friendly and extremely helpful. All the food was really fresh and the portions were generous specially the carvery, cant wait to come soon.
Rebeca Peña . 2024-09-03
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My husband and I were at The Sweet Chestnut the last day in August for a meal with two young men with special needs. The young staff were outstanding, so helpful, polite and friendly. The meal was delicious and staff made our day by presenting a lit candle in the dessert for one of the lads birthday. Thank you all so much.
GrandTour40037301002 . 2024-09-03
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Food was great loved the play jakub was a great chief and I would recommend people go!!!!
raintro_ . 2024-09-02
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Booked a table for 9 people well in advance. When we arrived it was clear there was not table ready for our group. The table we were given was clearly not suitable for 9 people. Had to add additional table to the end of the table to get everyone in. Restaurant is badly in need of upgrade. Food was mediocre at best. Staff not particularly competent. Wrong order brought to table twice. Payment process was a farce. Will not return. £160 definitely NOT well spent! Would give zero stars if possible.
Experience812800 . 2024-09-01
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Great food,great staff skye was very helpful and cheerful will be back again very soon . The carvery was great 4 meats out for a choice
David C . 2024-09-01
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Their slogan "Eat well, sleep well", is true.
Jose María . 2024-09-01
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Food was great, service at the carvery was fantastic full of energy
steph brown . 2024-08-31
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Great food. Special thank you to Jakob for being so friendly
Lewis Steer . 2024-08-31
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Friendly staff, good food and very reasonable price. Will certainly go back and more often. Another reason we started going back to this restaurant is that they allow dogs, and my wife wouldn't go anywhere without her emotional support dog.
Dirk Dendauw . 2024-08-28
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Warm welcome, my server Ryan was very kind and helpful Food was lovely
Tricia Rennie . 2024-08-27
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Food was very good and my server ryan was very friendly
Rory Wilson . 2024-08-27
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The food 🍻 was very tasty 🤩. The grabbing machine is a scam but the pool table is child friendly. Cakes 🍰 were delicious but my favourite is chocolate explosion 💣
David E . 2024-08-27
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The food was brilliant and well priced and didn’t take too long to come. My server Ryan was very friendly and helpful overall 10/10.
Stuart Taylor . 2024-08-27
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Was served by Ryan he was very friendly to talk to and approachable, would return again!
Neve Healy . 2024-08-27
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Very good food, big thanks and respect for Jacob chef!!! I'll be back there again!
Bartosz Czyzyk . 2024-08-25
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Very good food and atmosphere nice pceople chef Jacob the best
Dradin 1234 . 2024-08-25
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Carvery was good! Jacob was funny and added to the service. Staff were brilliant too. Would come back again!
G R . 2024-08-24
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Spend good time with friends,carvery was served by very nice and chatty chef Jakub all staff was helpfull and lovely. Defo comming back again
Radek Kierzek . 2024-08-24
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Visited here with my family yesterday night. We were very happy with our meals, staff very nice and approachable specially carvery chef .
Ewa L . 2024-08-24
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Amazing hospitality great food and good laugh with Chef Jakub. Thanks for lovely time.
amanda greenlow . 2024-08-24
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Came in for my grandmas birthday. Waitresses weren’t too attentive but Jacob at the carvery station is amazing. Made my grandma feel comfortable and has amazing energy!
Brodie Drummond . 2024-08-24
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Very good and tasty carvery, chappy and very friendly Chef Jakub.
lucyna michalska . 2024-08-24
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Thank you for good food and drinks, great host by curvery chef
Damian . 2024-08-24
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Had lovley time and enjoyed carvery Lovely service by Jakub
Julita Gorska . 2024-08-24
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James was an amazing server loved my time
Liam Scott . 2024-08-22
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I recently visited the Sweet Chestnut in Dunfermline, and while the place itself is charming and cozy, what truly made my experience outstanding was the service provided by James. His attentiveness and expertise were remarkable. Not only did he demonstrate an impressive knowledge of the menu, including drinks and food, but he was also well-versed in allergens, which was incredibly reassuring. James's professionalism and good manners elevated my visit to one of the best dining experiences I've had in a long time. It's not often you find someone who makes such a lasting impression, and because of him, I'll definitely be returning to Sweet Chestnut. Highly recommended!
JOHN GALAWAY . 2024-08-22
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Our server James was attentive without being intrusive. James worked seamlessly together to create a seamless dining experience. We never had to ask anything twice!” “I can't say enough good things about the service at this restaurant.
Nicole McIntosh . 2024-08-22
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Went for a carvery, No issues at all, James the manager was a massive help, making sure we were aware of what we were to do about the carvery, James maybe 4ft 3 but for what he lacks in height he makes up for in customer service.
Aydan Barr . 2024-08-22
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I would like to say a massive Thankyou to James for making me feel very welcomed into the restaurant and for great service I will definitely be back thanks again James
Chelsi Dey . 2024-08-22
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I just want to say a big thanks to the man I'm sure his name was Jay or james . His service was phenomenal my gran felt so cared for the whole evening while we visited
Scottish Lad . 2024-08-22
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I've been in Sweet Chestnut in Dunfermline couple of days ago the place is nice and cosy, but the biggest advantage of this place was James ( Assistant Manager) who have served me . His approach to the customer, knowledge of the menu both for drinks and food but also allergens was really impressive. He's good manners made the experience definitely one of the best one I have these days I'll definitely come back there.
inspir Dunfermline . 2024-08-22
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I just wanna say James is a really good server, I really enjoyed my time at the sweet chestnut, the whole experience was really wonderful
Alisha Smith . 2024-08-22
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We came for lunch on Sunday. Never booked but the manager on door managed to seat us. Can’t fault anything will be back for they yorkies :)
Aimee Saunders . 2024-08-22
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Passing through Dunfermline with friends, we got hungry and decided to visit Sweet Chestnut because we learned that the place was under new management. It was immediately noticeable that the venue had undergone an incredible transformation, especially in terms of service. That day, we were served by James—a young, smiling man whom we instantly liked. He was extremely helpful and ensured that our visit was pleasant and comfortable. We will definitely be recommending Sweet Chestnut Dunfermline to other friends. Once again Thanks James.
Dorian Bujnicki . 2024-08-22
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Went for a family dinner, food was great but the service from the manager James was even better
evan reid . 2024-08-22
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Amazing place. Food was lovely and Ale was helpful.
Alessandra Grijak . 2024-08-20
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skye ritchie ur top employee ong give her a raise
Aneuryn Befan . 2024-08-11
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Nice tidy and clean. doesn't leave you much to complain about. really enjoyed the carvery food and the deserts. my only criticism would be my table had one of those staff POS at the side of it. (not the best place to have it). apart from that I will be back, and I recommend you try it for yourself. ps lots of parking available also.
Coco mcintyre . 2024-08-05
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Ordered a rare sirloin steak and got a well done chewy mess
Iain MacVicar . 2024-08-05
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We stopped here for dinner, looked lovely and served and dealt with very quickly however the standard of food let it down particularly the carvery. I think it was just due to the fact it was a random Wednesday and was quiet but the meat was dry and tough and the roast potatoes burnt. Everything was just very dry and could tell it had been sitting a while. As I say probably just a bad choice having the carvery as some of the other food was decent enough but definitely put us off a return visit. Service was good and quick though and it was a lovely relaxing place with lots of space
Stacey Hoey . 2024-08-04
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Popped in on the way home from truckfest. The restaurant has a lovely calm feel with lots of seating options. The menu is quite small but enough choices to suit, plus they have carvery. The staff are friendly and attentive without being overbearing or having the dreaded is everything okay while you've got a mouthful of burger! The bathrooms were spotless and there is a small play area outside for kids. A great visit, definitely be back.
Laura . 2024-08-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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359 Opinions
Ordered my dinner at 6:30pm on a Saturday delivery said approximately 7:30pm phoned at 8:15pm and was told the driver was leaving with another order and my order would be delivered when they came back, dinner was delivered at around 9pm contained one wrong item, so called the store and asked for it to be fixed which took a further almost hour, my wife didn't actually eat her dinner until after 10pm went through mealzo to get a refund for it to be declined by the store, absolutely ridiculous and this isnt the first time, i won't be ordering from them again.
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Very impressed with the pub side and excellent reasonably priced food. Service was excellent and Lynne (section leader) was very friendly and helpful+nothing too much trouble, a highly "commendable" member of staff. Added bonus of this place was, we were able to take Hamish, our Westie in with us, and even he was spoilt by Lynne. Thankyou, we will be back
124 Opinions
Thought I would try the steak pie and after waiting 50 minutes on it the steak pie itself was stone cold. First time I’ve sent food back and when it come back it had some cold spots again. Very disappointing. (Edit) this was about a week and a half ago I popped in for my lunch. Seen the reply, I never mentioned in my review it was today.
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Food fine but table was cleared although we said we were going outside for a minute,but may add drinks were replaced promptly
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WE just had Dino's Pizza. IT WAS AMAZING!!!! We had the Doner Pizza 12 inch. We added onion, extra doner meat and cheese. It seriously was the best pizza our family have every had. If you are in Cupar, then order this pizza. Unbelivably good. We are from Australia in case you were wondering :)