Sweet Chestnut in Fife

We both had the roast and a wine and beer. The roast looked good and the beef was nicely red. The chef from Poland was enthusiastic and friendly, a real character and 10 out of 10. BUT The beef tasted awful with an acrid bitter taste. The gammon was not great and a bit chewy. Much to our surprise the turkey ( or was it chicken) was the tastiest meat and scored a good passmark. Everything else was overcooked ( we were eating at 6pm) esp the roast potatoes which were inedible and couldn't even be cut. Brocolli and carrots mediocre. Yorkshire pudding overcooked and gravy seemed ok but perhaps it was maybe responsible for the acrid taste on the beef, but I think not! We thought the meal even with a 20% off voucher , expensive and we can very easily get better meals at less cost almost everywhere else. A bad arrangement for queuing with the “wait to be seated” sign immediately at the front door so that any more than 2 persons is intruding into the main doorway.( there were 4, 6 and 8 as we were queuing and many other hotel guests unable to access or egress to building with their bags and suitcases due to the blockage. Some of those guests joined our queue in ignorance or politeness, others had to push past or wait to be let past and other hotel or bar guests had to do the same to get out. There was little attention from indoor staff to assist this situation and for over 10 mins no one was seated. The bar and meal area lacked character. Staff appeared over worked, understaffed and consequently there was a lack of attention, assistance and friendliness. ( not their fault I’m sure)

It has been many years since we visited Sweet Chestnut and we were very impressed, very relaxing environment, friendly staff and our meals were excellent. We ordered from main menu and everyone was happy with their food and drinks.

Having posted before, I'm pleased to say that after being contacted by John, we had a full and Frank discussion about a previous visit. It was acknowledged and accepted that things could have been done better on my previous visit. Having the chance to speak in person gave both of us the opportunity explain things from our own perspective. I feel that John has dealt with the situation in a very positive manner and I look forward to returning soon!! Thank you John.

Used to be good new chef, went down hill

The restaurant was quite busy when we arrived but the staff made sure we got a table that was suitable for my less able wife and our little dog. The staff were attentive but not overly so (as is usually the case) and the food was excellent and well priced ( which it always is). Return visit, this time just for a cup of tea on a chilly afternoon. Restaurant was lovely and warm and as usual we were made most welcome. The Sweet Chestnut is now our regular go to place when we are in Dunfermline.

I have popped in here a few times while working near by. The carvery always caught my eye. This evening me and my Mrs. Went and were not disappointed. I decided to (finally) endulge in the carvery. Jacob was a master of slice and sauce, I very much enjoyed his patter, keeness and knowledge of the grub he was serving up. The rest of the chefs were also more than accommodating. Connor, who I believe is the head shef, went above and beyond to help us out, and make the experience very tailored. I highly recommend.

They also participate in an app called to good to go where the left over food is £3.50 and you take it away. X

As we were a large table, our server came to take our order which was very helpful. As soon as my young nephews appeared, she was straight over with the kids menu.

Good value hotel, warm, comfy and clean room with friendly and helpful staff. Food good for the cost.

Burgers are great and carvery is always good. Beef sometimes a little tough but the real let down is the standard of roast potatoes… surely an easy fix? They look great but taste poor!!

Popped in for lunch . Decided on the lunch deal (a main and a sweet) Food was unappetizing and lukewarm.. After approximately 30 minutes of finishing mains we were still waiting on empty plates to be cleared away and the desserts to arrive.. needless to say we got fed up waiting and left without the desserts ( that we'd paid for) .. won't be back !

I walk into the Sweet Chestnut and straight away i could tell someone else was in charge. Big guy with glasses with a Newcastle accent think the power had gone to his head. Told me i need to track and trace every time i come in. I've been to the Sweet Chestnut many times and have only been asked to do it the once. The rest of the staff were friendly and helpful food and drink were good too.

Very friendly staff,good quality food and drinks

Great food felt so relaxed couldve sat all day

Second time visiting here - both times I had the Veggie burger which is amazing (highly receommend), probably one of the nicest Veggie burgers I've ever had! Also shared the Breaded Mushroom's as a starter, huge portion, perfect for sharing.. absolutely amazing! Visited on a Monday so it was quite quiet, but still a nice atmosphere, friendly staff... will be back!

Went for breakfast, great value and brilliant staff.

Terrible experience expected a nice breakfast, but it was a big letdown. The coffee was cold, and they didn’t most ofbitems on the menu like croissants or yogurt, though they didn’t provide any alternative options and charged for all of them. The smashed avocado on toast came with burnt bread, artificial avocado, and tasteless eggs. The “pancakes with berries” look and taste like store-bought ones. Wouldn’t recommend this place!

Jacob and the staff, were helpful, chatty and attentive. I’d highly recommend the food and drink. Fantastic team and great venue. Definitely comming back.

Excellent food and wonderful service every time I go there, and they have to-go boxes if you were a bit over zealous at the carvery

Excellent service, amazing food, really nice atmosphere. Will definitely be back! Ultimate Southern Fried Chicken burger was the best burger I think I have ever had! 😍

been a wgile since ive been here but came in two weeks agoish and the food was outstanding as per usual keep up the great work love this place will be back again!!

The bar prices are to say the least expensive in my opinion

Checked in very late, and stayed for 4 nights. All staff were friendly and accommodating. The chef was especially good, always happy and smiling every morning at breakfast good vaue for money. Definately stay again.

The sweet chestnut is a friendly welcoming environment, the staff are lovely and very accommodating! The chief (jacob) that has served me the last couple of visits has been extremely friendly and professional! He serves good quality food with even better quality service! 100% would recommend to anyone looking for a good bite to eat

Staff are all very welcoming and very keen to give you the best service they can. Everytime we come in we are made to feel so welcome and the hospitality provided is exceptional! A big shout out to top chef Jakub! He really is a grafter and is very passionate about his work which is great to see from a customers perspective. Will 1000% be back on a regular basis! Thank you to all the staff 😊

We stumbled across this place after a long day, it’s nice and cozy. The food is good and our server, Alee or Aly, was kind and attentive. Would totally recommend.

Lovely place, great food and nice people. Ale was very friendly and helpfull

A great meal, refreshments and great staff...love this place

The food was soggy but our server was one of the best servers I had in a pub. Her name is Ale or Alee, i can t recall, and she was really attentive and kind.

The carvery was great and the staff was absolutely amazing! I’d like to mention that all staff today: Ale, Jakub, James and Layla were absolutely lovely, cannot wait to return for another tasty carvery!

Great place to eat and stay. Staff very friendly, Ale helpful and sweet. Food tasty and plenty of it. Rooms clean and comfortable. Would definitely recommend.

Food was quality, nice wee vibe to the place, very friendly staff. Absolute legends

We had a lovely evening meal with my wife and in-laws from Canada, who were very impressed with the Carvery experience!

First time being there knowing I had a gluten allergy, and the staff were very helpful and courteous of my new needs

Had a bite to eat after a pick up from the airport. We enjoyed it very much; staff is friendly.

Never go to this place, the carvery was a disgrace, it was overcooked dry, cold mixed food in trays due to people using one spoon to put different food on plates l left my so called food. No one asked if we were enjoying the meal or not, the staff was terrible, uninterested and glum looking.food over cooked over priced and stone cold.

Anyone who has special food requirements this is the place to go. I support a man with cerebral palsy who has dysphasia and needs his food blended / liquidised. They did an amazing job. Everything was blended separately and the chef came out with the food and told him what everything was. There only requirement was to book ahead so they were prepared. Which is fair enough. They were advised the night before and were told what be wanted to eat. It was prepared for his arrival. Amazing. The food looked great and smelled amazing. The young man was very happy. Thank you for putting a smile on his face

Dreadful service, horrid bored waitress and no interest in ensuring disabled people given seating as requested in booking but made to walk to far end of restaurant which was a struggle, (the place was empty, so we could have been seated closer to entrance), no excuse to treat people like we were

Absolutely phenomenal experience, first time I've been out for a meal in a while and we definitely selected the right place! Food was fantastic and a staff member Jakub definitely highlighted the night with positive attitude, very welcoming and friendly. Hope to come back soon!

Visited for breakfast as a family today. Rebekah was running the entire front of house herself and done an excellent job, even though she was rushed off her feet. Menu was fair value and good quality food. However there was nothing particularly different or exciting on it. Overall I would recommend but perhaps not first choice for breakfast. Rebekah is a credit to the place. Please pass on our compliments to the entire team.

It was ok. Felt a while till we seen any of the staff when wanting to order. They played Christmas music wtf ?

jacob at the carvery was a great help and very friendly x

Very nice atmospher music not to loud,nice service, big thanks for chef Jacob,chat and,curvery was amazing

More of a Travelling Salesman's bed and boarding house than a hotel, very basic less than Travelodge or Days Inn. Overall not worth the cost.

Carvery was tasty and hot . Staff were friendly. Value for money .

First and last time I will visit this restraint. Waiters were not interested in the slightest no one explained how the ordering worked. One waitress looked at me and my girlfriend with a look of disgust as I scanned the room looking for some assistance. Ordered our food online asked for a rare steak… it came out well done… being a chef myself I would have been mortified not cooking a customers steak to their liking.. will be recommending that people I know avoid this restaurant. The only reason I have given 1 star is because it’s the minimum.

All good was dry and bland not a good chef, waitress was very unpleasant, not interested in making the customers happy or comfortable, even the pot of tea was semi warm by the time I put the milk in it was cold, was considering having our Xmas dinner there this year, it's a definite NO!!!! and won't be back either. Barley a 2/5 ⭐

Great value especially now Brewers Fayre has shut.

The food is OK. Pretty much what you would expect for the price you are paying. The staff were great and it was quite quiet although mostly full.

Ale was absolutely wonderful and lovely while serving our big group, will definitely be back!

We were a large party, celebrating a birthday and the waitress Ale went out of her way to make sure we had a wonderful time.

From walking in and getting a table we are normally used to table service and getting served I had to go up and ask for a fork and knife the guy who cuts the meat has to be the best member off staff very friendly

The food (carvery) was good, and good value for money.

Very nice carvery and excellent friendly efficient staff. Our waitress Alexandra-Natalia and the carvery man Jacob were particularly friendly and helpful. Very kid-friendly place too. Thank you.

Came in, bartender was standing behind the bar doing nothing, no greeting and let us stand for 5 minutes until someone finally came over to seat us (in an empty restaurant). Food was okay however forgot the burger gravy so brought one over and it was congealed. Finally we went up to pay, the girl behind the bar, the same bartender from earlier, finally came out, rolled her eyes and sauntered over like we were an inconvenience and greeted us by saying “what do you want” then laughed mockingly. We said our table number and she said “what like to pay?” Generally very rude girl. We’ve had no issues here in the past but this was a disgraceful service. Can’t fault the waitress that served us, just a shame about the rude bartender.

We have been there for Breakfast and Dinner. For breakfast we had a Breakfast Buffet with extra Toast, bacon, eggs and avocado. It was delicious and nice! At Dinner we helped ourselves at the Buffet. Jakob, the Chef, took good care of us and we left with our bellies full and very satisfied! Also, the prices are fair. If you’re near and craving some good food, this is the place to be!

Sweet chestnut what a restraunt Jacob who served me carvery was great he was cheery and made me laugh Staff are excellent.

The carvery was excellent choice and value.

Chilled vibes pub with decent enough beer and pub grub.

Went for breakfast and really happily surprise definitely be back

Thanks Ashley ...you are just brilliant... Great service great food.... So love this place they never fail to want to make a person happy and welcome. Thank you sincerely!

The service we received was absolutely appalling. Despite booking a table for 17 people for a family event and being assured over the phone that we would have a dedicated section to ourselves, upon arrival, we found another group occupying the area with all the tables set apart from each other. This meant that none of us could sit together. When we approached the bar staff to ask for a solution so that we could all enjoy our time together, we were met with not one but two rude waitresses who seemed disinterested in our presence. They suggested we move the furniture ourselves to make space, which was completely unacceptable. Disappointed by the lack of service and professionalism, we decided to contact another restaurant nearby, who graciously accommodated our group and provided the level of service we had expected at the previous establishment. We certainly would not recommend this place to anyone based on our experience.

Was busy, a big group arrived before us, we waited about 10 minutes to to be seated then had to go to the bar to ask to be seated and for a menu, food service was quick, staff were friendly and helpful, I put £10 into the fruit machine and didn’t get the credit, was refunded the £10 cash by the bar staff

One night stay. Nice breakfast at a very reasonable price. I would visit again.

Room was not what it should be it was a double room made into a 3 bed not nice

Decent food at a decent price. Carvery chef was lovely. Great character. The staff were fantastic.

The hotel room was clean and tidy. We were impressed with the room size. The down side was that as it became cold, we wanted to warm up the room. This wasn't possible as there were no radiators and the temperature on the air conditioning was fixed. Also could have done with a bit more tea/coffee.

Good was great and the staff were super friendly. Staff made the effort to chat and actually wanted to be there, makes a change from other places who put on the serving act. Great food great atmosphere

I was really looking forward to this but it was so disappointing. Went for the carvery and the roast beef was nice but everything else tasteless, the Yorkshire pudding looked great but couldn’t cut it and was as dry as cardboard (I noticed everyone were leaving theirs on their plates too). The pudding was not nice either and my tea pot came without a top as the server couldn’t find one, and my cup was dirty. Some of the staff were really great and friendly where as others looked hungover and couldn’t be bothered. Was so overpriced for what we had. Will not be back.

16 of us had a great birthday lunch on mother's day. Great service

Just had the carvery, haven’t been for a while glad we returned food was better than good! Big thumbs up to Jacob serving the carvery food was melt in your mouth perfect! Not to mention his customer service as well the waitress staff 👌👌

No Gammon Steaks, no Breaded Mushrooms, no Draft soft drinks, majority of tables - not cleared, shortage of staff - poor.

Waited a long time to be seated (3 persons) even though there appeared to be lots of tables available. Order was placed on line using the QR code on the table, server came to the table to apologise that there were no spinach tarts available from the vegetarian section, my wife then chose the cauliflower tart as an alternative, this is now 3 time in a row my wife has tried to order the spinach tart but it has never been available! The server then approached the table again a few minutes later to say one of the drinks that had been ordered wasnt available either, once again my wife had to order an alternative. Drinks were then served and we were told they would let us know when the cauliflower tart was ready and we could all go up to the carvery. After about 40 minutes had gone and no sign of the cauliflower tart I managed to catch the attention of one of the servers who then checked and it then appeared that it had been forgotten about so we then had a further wait while this was then started from fresh. Once the cauliflower tart was ready the server said we had only ordered 1 carvery meal & 1 vegetarian cauliflower tart carvery meal on the order and even when I showed her the email order confirmation with 2 carvery meals & 1 veg carvery meal it still felt like we were getting called liars. All in all it was almost an hour before we had our food having watched tables who were seated after us being served their food. The food was okay but was probably soured by the feeling of being called liars or unable to order properly. After this experience it will be a long time for the memory of this visit to fade before we would consider going back!

Dinner was great. Very Welcoming.

Lovely meal and lovely staff who are very attentive. Jacob the carver was absolutely amazing! Would definitely recommend to family and friends.

The restaurant is spacious and clean with an outdoor play area for kids, The atmosphere was really relaxing and the waiters were friendly and extremely helpful. All the food was really fresh and the portions were generous specially the carvery, cant wait to come soon.

My husband and I were at The Sweet Chestnut the last day in August for a meal with two young men with special needs. The young staff were outstanding, so helpful, polite and friendly. The meal was delicious and staff made our day by presenting a lit candle in the dessert for one of the lads birthday. Thank you all so much.

Food was great loved the play jakub was a great chief and I would recommend people go!!!!

Booked a table for 9 people well in advance. When we arrived it was clear there was not table ready for our group. The table we were given was clearly not suitable for 9 people. Had to add additional table to the end of the table to get everyone in. Restaurant is badly in need of upgrade. Food was mediocre at best. Staff not particularly competent. Wrong order brought to table twice. Payment process was a farce. Will not return. £160 definitely NOT well spent! Would give zero stars if possible.

Their slogan "Eat well, sleep well", is true.

Great food,great staff skye was very helpful and cheerful will be back again very soon . The carvery was great 4 meats out for a choice

Food was great, service at the carvery was fantastic full of energy

Great food. Special thank you to Jakob for being so friendly

Friendly staff, good food and very reasonable price. Will certainly go back and more often. Another reason we started going back to this restaurant is that they allow dogs, and my wife wouldn't go anywhere without her emotional support dog.

The food was brilliant and well priced and didn’t take too long to come. My server Ryan was very friendly and helpful overall 10/10.

Food was very good and my server ryan was very friendly

The food 🍻 was very tasty 🤩. The grabbing machine is a scam but the pool table is child friendly. Cakes 🍰 were delicious but my favourite is chocolate explosion 💣

Was served by Ryan he was very friendly to talk to and approachable, would return again!

Warm welcome, my server Ryan was very kind and helpful Food was lovely

Very good food and atmosphere nice pceople chef Jacob the best

Very good food, big thanks and respect for Jacob chef!!! I'll be back there again!

Visited here with my family yesterday night. We were very happy with our meals, staff very nice and approachable specially carvery chef .

Spend good time with friends,carvery was served by very nice and chatty chef Jakub all staff was helpfull and lovely. Defo comming back again

Amazing hospitality great food and good laugh with Chef Jakub. Thanks for lovely time.

Came in for my grandmas birthday. Waitresses weren’t too attentive but Jacob at the carvery station is amazing. Made my grandma feel comfortable and has amazing energy!

Very good and tasty carvery, chappy and very friendly Chef Jakub.

Carvery was good! Jacob was funny and added to the service. Staff were brilliant too. Would come back again!

Thank you for good food and drinks, great host by curvery chef

Had lovley time and enjoyed carvery Lovely service by Jakub

James was an amazing server loved my time