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If you love awful customer service then this place is for you. Lady in the headscarf can barely crack a smile. Was so miserable when making our food. Would not be going again. Subway need to hire better people, says alot about their ethos and values EDIT: a day later i got food poisoning. AVOID

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Rae M . 2024-07-31

MORE AT Google

Probably the worst subway I’ve been too. The Asian lady (with headscarf) working there needs to fix up her customer service skills. She also needs to learn how to make a sandwich properly. There was hardly any meat or salad in the sandwich. She was acting as if I’m not a paying customer. Won’t be visiting here again.

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H A . 2024-06-03

MORE AT Google

I lost my points because the restaurant had a technical problem. Worst customer service response ever. I expected a voucher for a footlong because that's the points I lost. They could not give a monkeys and didn't reply to my follow up. I want to take a moment to thank you for contacting me and sharing your feedback regarding our rewards program. I apologize there was a technical issue with the scanner due to being updated for the new reward programme.

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Zahid Butt . 2024-05-24

MORE AT Google

This place was seriously gone down hill since laura and Charlotte left. We would come to this store just for them. They were true sandwich artists. Now they do such scrawny portions. Bring Charlotte and laura back!!!!

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Amina Parveen . 2024-04-23

MORE AT Google

It was a yummy experience. The pizza was top-notch

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Israel Awonaike . 2023-10-05

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this is the worst place i have ever eaten, expired, rotten meat, nothing good, i recommend, i will never go back 00000star

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Z4 Samsung . 2023-05-08

MORE AT Google

Weekend staff need more training don't know how to make a sub or the nachos at all. Staff threw the weekday time are spot on.

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Leah Harrison . 2023-04-22

MORE AT Google

Not only was some of the food wrong but when my mum took a bite of her sub there was a metal staple that she nearly choke on. Absolutely appalling food safety. Need to take extra precautions to make sure that doesn’t happen,shocking.

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Imogen Hall . 2023-04-02

MORE AT Google

1 guy on by himself was working on an uber order. Then he left those subs to the side whist he moved on to serve a customer in the Queue. There was 2 customers in front of me. By the time it was my turn another member of staff came in from her break. I ordered a salad box. So did the lady behind me. The guy mixed up the boxes and I was given the wrong order. I even asked him to double check the order. He said no this is yours. Anyway got home and had to nearly gip. Ended up driving back to get a refund. Was really put off and upset. Not good mistake to make. Then refund was by cash when I had paid by card. I needed to eat to take my medicine. This really made me feel ill. Had to then go and get some food from elsewhere. You can't get the staff these days. It's really sad.

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Amreen Kauser . 2023-03-03

MORE AT Google

Halal and there is a sitting area as well. Perfect snack for everyone.

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Hetaf (Uzma) . 2023-01-09

MORE AT Google

Forgot 2 things out of 4 from my delivery order, can you hire people that are at least a little bit adequate at their job and not someone you’ve picked up off the street.

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Hasiba Umi . 2023-01-08

MORE AT Google

So i went in to grab a quick sub but regretted it almost straight away, the girl that was there at 2pm today took 20 min making someone elses sub then it was my turn and it was like watching something in slow motion, 15min later it was done! I went home to find the wrapper was stuck to the sub, the bread was falling apart and the toppings looked like someone had thrown them at the bread from 6 feet away…had i have not collected it myself I would have been sure someone had run my sub over with a truck…she put all the sauce from the meatballs in my sub which ruined it. In the end i had to leave the bread and pick the meat out with a fork and eat it!

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DJ Zen . 2023-01-07

MORE AT Google

Went to get a footlong sub and 2 mozzarella mini subs and the young lad that works behind the counter just took the absolute p..s sorting the mozzarella sub, he went away and let the footlong sub to go cold and when asked to be a little quicker so Sandwich doesn't get cold he gave attitude and began to get rude with me and my sister. So we decided to leave the sub and mini subs because we weren't receiving a service that's poor and doesn't understand the customers. He needs re-training and needs some customer service skills!

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Nadiyah Hussain . 2023-01-02

MORE AT Google

Wot can I say about Costa it speaks for itself.

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Dave Paul . 2021-11-23

MORE AT Google

Broken drink machine and not much options of bottle drinks. Poor customer service on top of this.

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Aamer Ibn-e-Khalil . 2021-06-12

MORE AT Google

Not the best place for good bargains in comparison to other BnM stores. Despite large queue only one till was operating despite several staff members gallivanting the shop floor! This store needs better stock!

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Mr Q . 2021-01-26

MORE AT Google

Sorry I don't that kind of memory

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waqar khan . 2020-12-22

MORE AT Google

Rude staff from going from going 4 times a week I think I'll be going 0 times a week.

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Jowad Shah . 2020-12-04

MORE AT Google

Good place. Very clean and good staff.

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Tuwara Pyoo . 2020-07-31

MORE AT Google

Tried the new pizza was very poor. Nothing like a pizza and bread was falling apart.

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Zahir Akhtar . 2019-11-09

MORE AT Google

Massive portions compared to other subways i.e Subway near Haq's and the one on ingleby road.

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sehrish fiza . 2019-10-19

MORE AT Google

Subways is subways they have the best sarnies but only criticism i have is the staff need to smile a bit often !

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Ruhul Hoque . 2019-05-03

MORE AT Google

Rude and Worst customer service You will never get a welcoming response Feels like staff is working non paid in prison Sub of the day is always finished I will say avoid 🥴

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Muhammad Nabeel . 2019-02-25

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