Subway in Glasgow City

My footlongs were not toasted when I asked for it to be

food was cold and no jalapeños even though i ordered jalapeños

Placed an app order picked it up, drove home, the worker put the bricks sorry I mean the milk chocolate cookies (x3) right at the bottom of the bag so I wouldn’t realise how hard & stale they were until I emptied the bag out fully Was so annoyed, my fault for ordering 30 mins after they opened these cookies must have been yesterday’s leftovers not in a million years they were fresh, This subway was the real deal but I think it’s changed hands now, new staff poor service & standards have clearly dropped avoid this place

Never had an issue. Always read the notes and everything is perfect the way I ordered it. Thank you!

On 23/04/2023, I visited here approximately 5 minutes before the official closing time. Despite the fact that there was still ample time to place an order, I was abruptly informed by the staff that they were closed and refused to serve me. I found this response to be both unreasonable and disrespectful. As a customer, I understand the importance of adhering to business hours and respecting the staff's time. However, I believe it is equally important for establishments to prioritize customer service and accommodate reasonable requests, especially when the closing time is still a few minutes away. The refusal to serve me, coupled with the dismissive attitude of the staff, left me feeling disrespected and undervalued as a customer. Such treatment undermines the positive experiences I have come to expect from Subway, and it reflects poorly on the reputation of your brand. I strongly urge you to address this matter with the utmost urgency. It is imperative to reinforce the importance of providing courteous and accommodating service to customers, even during the final moments before closing time. This incident not only tarnishes the reputation of the specific location but also has a negative impact on the overall Subway brand image.

Excellent polite friendly service

Good place, cookies always tasty! Staff nice (including Graham).

Found a hair in my meal plus worst customer experience. Staff need a training session on customer service. Not even a thank you!

Only halal outlet in the area, despite of good customer turn over, you don't get ''welcome feel".

Absolute worst subway in the history of subways

the meatballs sandwich was Disgusting and meatballs were old as they were rock solid like stone. Iteams were missing from meal deal. Drink and cookies.

I thought the first mess up a few months ago was a one off... so where to start. 2 footlong subs ordered, wrong bread, toppings mixed up on both, sauce mixed up on both and no cheese on either. Even though one of them was steak and cheese. Call the shop to be hung up on. This the worst subway in Glasgow hands down. Thankfully just eat refunded me, we also drove past to see if it was because they are busy. Nope, just staff horsing around. Mobile phones seem more important to be on than providing a service.

Friendly staff brilliant customer service and good variety of food

Good service and subs are always delicious.

Like this subway, the staff are great and the food is very good. Always fresh and fillings are ample.

Never had a bad meal yet. Staff always professional and polite.

The staff member who served me looked half asleep. I asked for certain toppings on my footlong sub. She put three bits of pepper and 3 bits of onion on it - a footlong. Then when I asked for sauce I specifically said a little touch of sauce. She drowned the sub in the sauce to where it was pouring out the sides. I think I will go to another subway from now on.

I entered the store and samantha and one other girl mocked me,thinking that I don't hear,for the way I said hi.nice customer service!!keep on!

Clean Place. The food is nice. What's not to like!

This particular subway store is on the small side but has halal options available in it which can be handy for many people. Good public transport links and on street parking is available for people that are driving to the Subway. Friendly and attentive staff too.

Staff were really helpful and sorted out our meals and hot drinks. Will be using again. This time I'll know which bread to go for !!

For subway lovers a halal place and bang middle in multi national area.

Four of us visited today and found the service(ashian gentleman) was very good and professional. Well done. Good food with good value. And it was HALALA.

The salsa has now changed and it is disquisting I will now not go back there for nachos until they change the salsa as it was before the one they have right now is sooo chunky

Best customer service I have recieved in along time. Thanks Jocelyn!

Halal subway. Thanks. Tasty meal😁😁😋👍

Lovely staff always feel welcomed friendly environment food is on point everything is great only thing I could say is there should be more option on the fizzy drink machine besides that everything is great I'm regular customer there

If you love a good sandwich then this is where you got to be

It's okay but feel that some of the staff are really tight with portions. It's like nearly £8 for one sub and then put 3 cucumbers on it and count the pieces of lettuce lol what the hell

Very rude staff. First Lady told me to show my student ID, for which I left the store and came back to provide. After I provided my ID, went through with my order and again arrived at the tills when a man told me to show my ID again? If a person looks young, chances are they are probably a student.

Went with the meal deal, never had the bread i wanted, never had cookies which was part of the meal, would NOT recommend at all!!

Nice halal subway in town. Some sauces were not available though. But overall good experience.

Lack of good quality ingredients

salad always so good with hazelnut syrup latte!

Staff n service is good but time to time something short ....

Good Halal food is available here but sometimes they run out of cooked food

Not up to scratch compared to other subways I've been to. A certain member of staff tries to make the sub WAY too fast, even when there are no customers in the queue. this just makes the sub look messy and also ruins the consistency of the meat to salad ratio. It makes more sense to simply take your time when preparing food.

Nice little subway with nice staff and food

it was so nice and old designed.

A great place to grab a quick bite to eat. They have a great variety of sandwiches to choose from and a selection of great meat. This place is Halal too which is great as there aren't many halal subways around town. Overall a great place to have lunch in

Food was ok but no bacon or ham. Just a turkey ham substitute. Understandable because of the neighbourhood it's in ( just up from a mosk). But would still expect the option to be available. As plenty of non Muslims live in and around the area. Guess they don't count anymore though. Quite sad.

Coffee machine always broken but otherwise pretty good

Love this place, people working here are very friendly, Manager top guy!

This is a good subway , I like it.

The mozlamics are taking over our country and installing halal subways everywhere.

Manager has an attitude problem.