Subway in Plymouth

Missing items in the food like the cheese in the sub

Hasn’t turned up. Utterly useless been 2 and half hours….

order didn't arrive spoke to subway snd they said handed it to the driver, but haven't got it

2.5 hours for delivery despite ringing the restaurant turned up cold was supposed to be an end of summer treat for my daughter ended up cooking chicken nuggets instead!

Took to hours to come and my sandwich was cold and was unwrapped and all in the bag

Ordered for my pregnant Grandaughter, just exactly what she needed. Happy mumma right there, thankyou subway! Angélica x

My £43 order has not been delivered, i need a refund

I come in very often, staff service is great, Alex is always a good chat and is always polite to me and others when I have been waiting in a queue, makes great food too, definitely recommend

Missed ingredients on both sandwiches we ordered even though we paid extra

Excellent service and food as always

Initially given a time of 12:30, then told 13:00, the driver came just as text said food on way, so the app was obviously not updating, but he didn’t even knock and then ended up ringing me to say he was outside.

Good was cold, missing a drink and half the salad

Whoever this driver was, didn’t deliver my food.

Delicious! Highly recommended..

2 and hour hours late, stone cold, inedible and was made to accept the order as I rejected it at the door, had a call from just eat to say I would get a full refund, but he was from the courier side so unsure how he can authorise this, beyond a joke

Delivered faster than I thought thank you very much

Pre ordered at 11:50am for delivery at 1:30pm and order was over an hour late. Food was also lukewarm when delivered.

The delivery time was later than expected. The food is cold and my drink is hot… I’m not very happy with this experience

We didn’t receive our drinks we ordered with our meal deals

delivered to the wrong address and never received a refund shocking

Not £10 worth of sandwich by any stretch of the imagination.

Clean and tidy. Food good and really fresh

Food was perfect and got here fast

You have forgotten my cookie with my order. Absolutely rubbish please send driver back with my cookie

Fabulous food, friendly delivery man

mostly salad, £9.50 for a salad sandwich, ridiculous. never ordering again.

I LOVE YOU GUYS 😁 fabulous as always

One of my drinks didn’t arrive and one of the footlongs were made wrong. disappointed.

I ordered a foot long and got a six inch how do I get my other half? Or could I please have my money back for this.

Little disappointed even though I ask for my sub to be toasted the bread tasted very stale for my salad the cheese was missing. The price I paid for the salad box I feel I will never get it again as it didn't feel worth the money.

Absolutely faultless order and on time if not earlier than expected and a great service

Excellent food, excellent service, thank you

The delivery driver was lovely she smiled and was happy and talkative

requested no peppers but got loads staff need to read directions clearly !

Lovely subway today. The order was spot on. Thank you.

paying £4.99 for a ‘share’ box of nachos to be given not even two tablespoons of shredded cheese,disgusting.

Things were missing from my order

Food was freezing cold and the crinkle chips were undercooked

90 mins later got a sandwich that was pointless as my stomach had actually absorbed itself

Unfortunately, part of my order was missing - the order receipt had not been checked when packing the order. The driver was off before I could check with him at the door.

Hour later than originally advised. Order completely wrong. Added notes regarding allergies and a request for jalapeños on nachos as there was no option on just eat, these were ignored. Sub not toasted.

Food was stone cold, unedible. Ordered the pigs in blankets got 3 tiny sausages not even any bacon. Disgusting

Food was good although they forgot my sons ice cream

We only received 5 cookies and not 6. The food was a bit warmer then “room temperature”

Delivery was over an hour late, ordered around 11:17 was originally told 11:45-12:05 then 12:05-12:35 eventually getting here at 12:50.

Food was just not warm at all even tho meatballs are all cooked at the same time?

Didn’t receive my order & they are not answering my emails all I get is a automated email it has been a week

Only issue was the 12x Cookies if said items are not available or if there's not enough items to fill that order then put it as unavailable instead of charging people for a void item.

Missing food subs filling was more out of the bread then in. More sauce then filling and bread not worth the money

Food missing and cold food mixed with hot food. Very very unhappy

All fresh as usual, will be back soon

Food should by late delivery... Time changed twice... Not acceptable. E will not use just eat again. Delivery guy was nice however and very smiley!

Tuna Salad delivered instead of Turkey - Very prompt to delivery, however not what was wanted

Food didn't arrive. I called the store for help and was told all I could do was request a refund and reorder. Meaning I would end up paying two delivery charges as this would not be refunded to me. Absolutely no help on the phone although apologetic. Now I have to wait to see if my refund request is approved which could take "a couple of days".

Never received my order this is the second time this has happened will not bother again.

I waited 40 mins in a que which had only 5 people! The staff spent most of their time catering for the insane number of deliveroo and uber orders. They either need to employ more staff, or close the doors to the public! If I could give 0 stars I would. To add further disappointment, the sub was pretty poor; stale bread and the smallest ration of cheese inside. Its a pity most places are like this now, the owners clearly don't care. Would I go back there...... YES, if I had no other choice and the alternative was starvation. Much improvement needed!

Thank you for doing gluten free options!

The food was stone cold and just salad in one of the subs

The food isn't always quite hot and the drinks are NEVER cold. But the subs are good and I enjoy the cookie!

Was great but barely any sauce

Ordered a foot long, but received a 6" sub.

One sub had mayonnaise even though didn't ask, it also didn't have any cheese even though it was asked . Other sub had 2 small pieces of lettuce and 3 pieces of peppers place just in the middle

Gave me the wrong cheese, wasn’t toasted and gave me the wrong bread, this was for me and my autistic little brother and he’s had a meltdown because his order wrong, I wish for a refund

Placed the order at 12:47 it arrived at my door at 14:01, was completely cold.

Ordered a FOOTLONG meal, only received 6" Sub. Poor service. Staff need to go on a training program to learn how to read Footlong or learn how to measure! The receipt clearly shows Footlong. After a day's work when you order something you expect to get that meal not half of it. I will be spending my money elsewhere from now on, can't get something as simple as that right, then that says a lot about Subway.

Ordered via deliveroo. Came on time however they swapped 2 portions of wedges for 1 portion of hash browns. Also my spouse Italian BMT was missing 4 different salads. I phoned them up to ask where my wedges were to be told that they have been told to swap to hash browns because they had ran out so when I explained they can't do that because they were for my children and they tried saying I would of had a phone call which I never. I explained you can't just swap items when they're not even the same product!! Full Paying customer so I expect my order to be correct. Hash browns there was only 5 I have 3 children? Really? Never order delivery from these! Spouse Italian BMT was as bare as anything. Currently waiting to see if they turn up with my correct order! Said they will be 30mins, now 45mins shop is shut I have 3 hungry kids that was looking forward to their tea as a treat and a very unhappy spouse .... ruined. Will be taking this further as it is not on!! Basically fraud making us pay full prices for you to change our items as and when you please with no notifications... Shambles and shame on you! EDITED didn't turn up as I thought... let downs trading standards getting involved. Don't let these take your money!!! You will not get the right order.

I ordered it at around 1230 ish and have just recieved it now at 2pm and due to taking so long it is cold.

Kept reassigning driver. Missing nachos from meal deal and food feels like its just come out of the fridge. Feel like it's been made and sat there for over half an hour whilst assigning driver never mind the journey time

Pretty much gave me the opposite of what I ordered

The gluten free bread option is lame. 3 pieces of chicken and not much else. It’s hard and barely edible. Very disappointed

Didn’t get my drink of cookie Wedged are cold Sandwich not toasted

Gave us the wrong sub and didn’t get nachos

Food was cold. Not at the responsibility of the restaurant. Driver never turned up To pick up our food. Over 1 hr late.

I got a 6’ meal deal , they over charged me and didn’t offer nor give me my receipt so I could double check

Didn’t receive half of my order

Yummy food as always and they substituted the vegan cookie with vegan ice cream :)

Food was delivered later than advised Food cold Extremely small portion of wedges and wrong drink was delivered

Arrived cold and incorrect items. Only partial refund offered.

No cheese on nachos No cookies delivered despite being charged for 12

The food was meant to be toasted and wasn’t.

Appalling. Normally, I Order from the store, but because I Was at home today, I decided to get it Delivered. When I placed my order on Just Eat, everything was smooth. All I ordered was a 6-inch sub with a cookie, crisps, and a Gatorade. And I was only around 2 miles away from the store. As soon as I placed my order, they accepted. Now, as I'm writing this review, I ordered it about an hour and a half ago and it still hasn't turned up. On the app, it just says 'Waiting for driver'. I recommend you don't get the subway for delivery. UPDATE!! In the end, after a long 2 hours and 15 minutes, it came! Luckily, it came. That's why I'm bumping my rating up to 3.

Food arrived,some was missing and food was cold

Ordered a large meal for one and a side, ended up with someone else’s order…..not happy will not use again! Been a regular customer up till now!

I ordered my food at 12.25pm it arrived at 2.45pm. I rang the restaurant at 130 and they said it is all made has been for 10 minutes they were waiting for driver so as u can expect the food was cold and I was hungry. Not happy

Didn't matter to be delivery was late so minor set back and all was forgiven because it was gurt lush! Arrived hot and tasty, thank you!

Was a little stale and my drink was missing.

No extras included in what I paid for

The worst one ive had,asked for lettuce,tom,cucumber and red onion,when i got home all i had was red onion and the coffee and no coffee in it,just milk and hot water.Nobody appeared to be in charge and staff didn't just stood there looking confused and didn't know who ordered what Absolutely appalling.

Ate in,went to go toilet,and it was engaged,ate our food and tried again,still engaged.ask staff member and he said he won't be long he comes in most days and in there about an hour,I said surely you should check what he does in there, left without going toilet and had to use public toilets.the staff were not very efficient as we're laughing and talking while serving us and were making mistakes.will not visit that subway again

Ordered footlong and received 6’’ rang subway and they said it’s not there problem as it’s 3rd party drivers! Well they mad the mistake not drivers!!!

Don’t ever order from here, they are completely incompetent. There’s always something missing from the order, it’s a joke

Food was nice, just wish they woudnt use Staples to seal the bags.

My order was missing chocolate chip cookie, cheese/onion crisp, orange fizzy drink 2 and half hours late

Order missing. Only item correct was 1 drink :(

Missing items- no chicken bites, no tango drink as part of meal deal. Late delivery.

Multiple times I’ve ordered food and specified for it to be toasted and it’s come back not toasted at all. I thought the first time it might’ve been human error my end but it’s happened twice since. And if it is visibly toasted it’s just really cold.

Tasted amazing, just how I like it so whoever made my sandwich today you are awesome! Even better than I didn’t have to go out for it 😁

Sandwiches not as I ordered them. Missing selected items and not toasted.

Great service provide by two young ladies. However, my table was bit filthy and they didn't have a coffee.

What you'd expect of a subway. Weird building shape means there's not much seating, and what there is is usually covered in teenagers sharing a Coke between 6. Food is usually good. An update from Dec 2016. Still pretty good, not a single seat available as each table is full of school kids sharing a coke, the tables that have room have no seats as the kids have moved them.