Subway in Sedgemoor

Excellent server very good at her job

Sub wasn’t even edible - toasted so much it was rock hard most places and chewy the rest - in the bin it went!!

bad customer service from delivery driver and didn’t show to my door

Ordered a chocolate chunk cookie separately and it did not come. my sandwich is not a foot long so i have wasted money and not gotten what i’ve asked for.

The food was awful wrong bread wrong filling missing items over cooked sides really bad will not order from here again

Waited just under 2 hours for delivery and never received my food but the app said it had been delivered. Still waiting for a refund…

Over an hour late. Delivered stone cold and incorrect. Phone number is incorrect for the branch on Google and JustEat so couldn’t phone the branch to cancel the late order and demand a refund. Now waiting on Just Eat to resolve.

Management need to check the food production, how it's handled. And staff need to be more friendly, communicative, and cautious how to prepare the food

Sauce missing from sub and cheese missing from sub

The hash browns were stone cold and the salad was missing the bacon too.

Or was completely wrong, wrong sauces, wrong salad, no cheese on any subs. Kids got given jalapeno on there's!!!! Not a good meal.

Food came wrong and cold but delivery was good

Was delivered… was marked as delivered on app but hasn’t shown up, not even a phone call from delivery person

Food was cold but edible. No cookie with the meal deal. Took over an hour to come.

Wrong items in subs and forgot a muffin

Did not receive food, have been waiting for hours and was meant to be due at 19:20.

This was a second order because it was wrong the first time and it still came hot again and tried calling to sort it and can’t get anyone on the phone

Wrong food can’t even contact the restaurant as the number doesn’t work

I ordered a subway with cheese and toasted. There was no cheese and it wasn't toasted.

Wrong fillings in the wrong bread.

Food all freezing cold , crinkle chips not cooked

Don't bother ordering from this subway. Regularly miss items and do not add the ingredients to the subs.

Squashed sub..wrong ice cream hot and cold food thrown in together

Food came in a plastic carrier bag crushed and sweaty from the heat off the food. Surely it’s common knowledge not to put hot food in a plastic bags?

Subs were soggy and not very nice at all

Boxed salad missing cheese, pickles and dressing 😭 !!!

Good service, but disappointed that Subway have removed the turkey and ham from the menu, been having it for years, nothing else really hits the spot for me.

Delivery time was pushed back twice and I had no map to see where the delivery person was eventually in the end

Says it’s delivered but has not arrived

Food was delivered on time, though the selections for salad were ignored.

One of the subs, had no salad at all on it, when in the description it comes with salad! No option to add salad.

Ordered 2x foot longs and 2x 6 inch were delivered instead. Tried to call the restaurant and the number was out of service so can’t even call to get this corrected.

The crinkled chips were almost completely cold, the hash browns were nice but lukewarm. The cookie box had no double cookies but they were still available on the site. Other than that still a lovely meal but would have been better with hot sides.

Food freezing I asked for it toasted and it’s just soggy and cold don’t even want to eat it. Waste of money

Terrible had tu close when we got there

Always ordered a warm sub from here. Todays subway hadn't been toased. Told because I didn't select for it to be toasted. But there has never been that option online. Had to drive to change order. No apology given.

Cannot fault the service here.. order arrived as I requested & before the stated time, always a bonus

Its saying it was deliver, no one has knocked on my door nor come to the address. I have been waiting and looking out of my window for a long while... and I've just spent almost £20 on a £12 meal... I haven't even got it and have waited..

I only received half of my order

Order was wrong, asked for cheese and toasted and come with no cheese and not toasted

Over an hour. Stone cold hash browns. Driver was smoking a cigarette whilst walking with my order.

Food was stone cold, no cheese on either sub and wrong drink sent

Great tasting food but they got my order wrong. I asked for toasted and I got it untoasted.

Fast and apsoloutley delishious, everything was correct and present

Got delivered weong cookiers 2 times in a row

Absolutely vile. Everything was disgusting. Waste on £40

Cold. Late. Not enough filling. Rubbish.

Egg and cheese were missing from the big breakwich and didn't get 3 chocolate cookies got 4 others instead

really polite, was hard for him as it’s a new build estate, lovely man !

Ordered 6 cookies I got 3 and 1 donut????

Can't choose my own salad option

Sandwich not cut. Meat only on one side and sauce only in the middle section. Wrong crisps and stale cookie. Not worth it

I buy, ate least 3 times a week, my salad prepared by Vaideli. Not only she does perfect and delicious salads but also has a great smile and customer service. Just compliments to the team.

sent two different delivery drivers to the same house address when I ordered at the same time from different stores in the same shop. Two drivers got a nice tip which I'm happy to do but could have been better organised if they had just checked the address on the receipt :)

Didnt even turn up, tried to call the restaurant but the number doesnt work. Terrible.

It’s coming without anything inside

Driver was lovely, rate him highly

The driver went to 6 different address’s before mine. I ordered hot food and it’s stone cold

I was charge a footling but did not resive the footling I ordered

My food arrived untoasted, very little filing and no cheese as described

Subway at the petrol station. Food is the same as most Subways. Nice staff. Sme tables to sit in if you want to. Very Clean

The poor driver drove through some horrible rain on a motorbike and still made it on time

Didn't receive any of my order, was delivered someone else's and no idea what happened to my order

Don't order from here the delivery drivers steal your food.

Haven't had any trouble in 2023 with these guys food is always good and actually there, so they must have hired some good people.

Handy stop for a quick sub sandwich and drink.

In all fairness to the delivery driver, it’s hard to find and the satnav doesn’t take you straight to our property.

The most underwhelming and bland microwaved food I've had in a long time. Shocking!

Excellent service although a couple of the ingredients were missing

Cookies was rock hard.had to toast and put my own cheese on sub as came stone cold

Excellent as usual, Maybe the sides could of been a bit warmer. Quality sandwiches

Super fast delivery and lady was really lovely. Disappointment as we received wrong items.

Just like every other time, they didn’t toast my sub, other then that it was okay

The food was cold by the time it got here

Driver was very lovely and polite it’s a shame there is no tip option on the app

Missing half the order, food is cold and staff where useless at correcting it

It was bussin heavy had to leave a review add me on overwatch 2

Food was amazing and fast delivery time

Delivery time was good, although the sandwich was simply falling apart when i got it became a hassle to try and eat it in bits.

Either the driver or the restaurant decided it would be a great idea to put my cold drink in the same bag as my hot food. So my drink was warm and my food was cold. Hopeless

Great customer service and very clean place. Easy to park outside

I’ve already contacted just eat about this order and still have not received an email back. I have emailed subway separately and had emails back from the direct manager of the store and franchisee of subway and have emails to send over if any need for it. I have asked subway for a refund due to the extreme poor service of the last order which arrived with all food freezing, huge stubs of lettuce butts in the sandwiches and the only thing arriving warm in the whole order was the drinks. Subway have advised me to contact yourselves for a refund which I have already tried to do with no luck. Like I said I do have emails which I am happy to send for confirmation of myself contacting subway directly due to no reply from yourselves. I am beginning to think I may not get a reply so I will be looking to take it further through different forms of social media. Thankyou

My food didn't even turn up, rang subway and a foreigner answered that I didn't understand at all, didn't help in the slightest, will never order from here again.

Food not as good as it normally is but then I don’t normally use this subway will use the one on Retail Park from now on Sandwiches weren’t toasted Doritos tasted stale Chilli sauce had spilt all over container

Bindi who served us was amazing in customer service assets to company.She is from Gujarati hard working people and very friendly.I love diversity we have in U.K.Making sure that are included and have zero tolerance for abuse in Subway to protect their staff as we witness customer after us who was not that kind .You have wonderful staff so look after them there are the ones who keep you going and represent you .Leadership is shown by example.Thank you Bindi for bring sunshine on our rainy biking day .

Staff don’t know what they’re doing and they underfill the sandwiches and overcharge you. Not happy.

They have given me a 6inch when I have ordered a foot long

Quality! The boxes are a great idea, Very tasty and good delivery time.

1 item totally wrong , phoned subway , couldn’t be arsed to replace or redo , told to just get refund from just eat , shocking service , twice now , won’t be ordering again .

Rudest customer service ive ever experienced, and a rip off price wise

The food we ordered came and it was cold and had the wrong salad and sauce in it, they sent a replacement which was cold aswell even though the restaurant is 5 min drive away

Excellent service and came with all my intolerances catered correctly for

missing guacamole in a sandwich,meatballs cold and tasteless

Wrong order Rang restaurant Told to request refund through just eat

The food was not containing what I asked for in the subs and wasn’t the correct bread

Food ok , all looked fresh and in date, usual offers and asked for add on's which will cost you more! The team have to ask so say no if you don't want it, because you are paying!! ....... although thank goodness that the staff wear gloves to make the food , having seen one come out of the toilets 🚻 which had no soap and the water in the basin didn't work!! Maybe it's down to the Petrol station management, but really !! Rank !🤢🦠🦠🦠 Send in the local health authority 🤮

Very polite delivery driver and food was spot on will deffo be ordering from here again

Sadly my sub was missing 3 ingredients! No cheese, no sauce and no seed mix that was an additional extra that I paid for.

Great staff. All food prepared fresh and in front of you so you know what you are getting.

Amazing service and very helpful staff!