Subway in Forest Heath

The food was made exactly as I asked, staff were very friendly and word quickly. Service was prompt and flowed. Atmosphere was quite only 1 other person eating in at the same time as us, it's was clean and presentable, and the staff were at the top game today. Large order £75+ worth every penny

Sabareesh is an absolute wizard on the subs.Very calm, very fast and very efficient. The man deserves a promotion.

Sometimes you just need comfort food and the familiarity of a Subway. So it’s great that we have that option in Mildenhall.

Walked in at 20.20 when the restaurant hours clearly state on the door 21.00 close. And the 2 serves told me it’s closed and they had all the wet floor signs closing the restaurant off. What’s the point in opening hours..?

Clean, tasty and staff always friendly. Gluten free Bread is a great option. Definitely a good subway to stop at on your journeys.

Usual Subway quality and great customer service!

Says it's open until 21:00. Not open when I came at 20:45...

Worst subway there!! They always missing something. Last time steak now chicken. It’s like going to costa by they’re missing coffe

The young lassie serving couldnt be and miserable if she tried!. My subway app wasnt working (again) so asked for the code at the bottom of the receipt to be able to add my points. She informed me they dont have codes on. And walked away.

I visited Barton Mills Subway after taking my partner to work on 23rd Sept, I ordered a turkey & lettuce foot long for my partner and a chicken and bacon footlong for myself, upon getting home and eating half my sub I bit into the second half to find something stabbing me in the mouth, I spat out what was in my mouth to find a rather large and very sharp chicken bone. As I was unable to return until the next morning I packaged the sub back up with said chicken bone and returned the next morning, upon arriving spoke to the 'manager' who had served me the previous day, he even remembered my order, I explained what had happened and then proceeded to tell me it was impossible and making out like I'm lying and that they wouldn't do anything about it, be it a refund or even a replacement, at this point I left as it seemed pointless wasting my time to not get anywhere, so I left and decided to contact head office, I didn't get the person's name so returned and asked for the person's name to then be told there was a different manager I can speak to, spoke the this one aswel to be told the same thing and to be made feel like I was making it up. I used to visit her regularly however will now be totally avoiding this branch full stop, I've attached a pic of said bone so people can see for themselves

Difficult to not rate five stars. Exactly as it should be !

The subway is within the petrol station. The food was alright. Staff were friendly enough.

Can’t fault the subway, it’s always very clean, staff are prompt to serve.

Honestly the staff here are VERY unfriendly. The one with the long blonde hair acts like they don't even want to talk to you or answer your questions. They speak barely above a Whisper and are really rude. I thought maybe the first time we went in that they were just having an off day but the second time we went in that person was just as rude. They also charge you for bags at this location for some reason so you'll have to go ask for a bag from the gas station cashier to carry your food out. This wouldn't be a problem if all the subways charged for bags but the one on base doesn't charge. But when you have multiple sandwiches and cookies and chips and all that it's pretty rude of that location to charge for bags. The food also always seems soggy and old compared to the other locations. Not sure if it's being stored correctly here. Overall I would extremely advise against eating from this location.

Sandwich was OK but would have expected a bit more for 3.69! Very little bread/ salad selection, (had to ask the staff member to fill the lettuce up which he got out the back by hand which seemed very strange) you could clearly see that the two staff members that were on had not been adequately trained and there where flies buzzing around the food!! I can't blame the staff as they did their best, this is very much a poorly managed franchise. I really hope the management ups their game and trains these staff members properly! They couldn't even find the knife to cut the bread!!

Please drug test your employees.....decent sandwiches though.

Food was good and the speed of service wasn't too bad considering there was only two workers. Only thing I didn't like was that whilst my order was being made 2 men who work at the petrol station (possibly the owners of the subway restaurant) went behind the counter and started making themselves a sandwich. Even the two subway workers were looking at each other and customers were shocked at the fact they were helping themselves. One of the men had a big bushy beard and no hair net or beard net on, who knows if they even washed there hands. I think it's pretty disgusting as i work in food. I will NOT be going back.

Without doubt, the worst customer service. Appreciate that it is probably minimum wage and customers are often rude, but when your customer isn’t rude, there is no need to be completely belligerent…

Clean and tidy....delicious food

Service area's waterless urinals' mouldy and disgusting.

Good place to stop for coffee. Clean toilets, polite staff..

Usually fine but didn't have one filling we get on a regular.

Stop off for early breakfast. Very pleasant young man serving. Food good. Clean and tidy. Being picky a dirty broom left out in seating area

One of the slowest subways I have been to after my 10 minute wait because of the one person in front of me (sandwich artist was very slow) I sat at my dirty table and watched 3 people leave the queue and walk out while waiting I dont blame them Food was good shame about everything else

Got what I wanted at a good price, cannot ask for more

Inefficient, staff need training to be faster.

I only gave 4 stars because subway seem to have discontinued their ranch sauce, what a catastrophe.

Great staff and always do great subs

The young lady that served me couldn't have been more helpful, lovely young lady named Jodie (if I remember correctly). Highly recommend visiting this particular Subway eatery, you can guarantee a good service from the young lady.

Lovely member of staff serving me today and they had veggie patty in stock with is rare at Subway!!

Closed at 7.30pm when online states 9pm. Disappointed

Some of the staff struggle to cut a bread roll in half. Despite asking for the first to be redone, the second also consisted of a top flap and 95% of the roll in the bottom. They are very friendly but possibly need a little more training. Have been to better Subway's. Edit: Bought subs twice in the last two weeks while coming back from my in-laws and have now been able to pinpoint this place as giving us both food poisoning. Will be reporting to food standards agency tomorrow and wish I could give zero stars...

No queuing only to be told at 11 am that whoever was on last night didn't prepare the steak for this morning, second choice Tuna, sorry i was told but I'm on my own and haven't had time to prepare fresh tuna, decided to eat somewhere else, not good so early in the day

Always seems to have lots of fly's around the food. Needs to be sorted.

What an amazing restaurant, with very friendly and attentive staff. My partner and I was seated straight away, granted we did have a reservation. We was greeted by a lovely young waitress, who guided us to our table. Having one of the window seats, combined with the beautiful table setting, made for a very romantic scene. The staff where just as amazing, catering to our needs. Drinks where refilled instantly, plates and cutlery taken as soon as we finished. Our waitress made us feel like the only ones there. There was no rush and we was left to enjoy our date for as long as we needed. The food was served in a very modest way, not over the top like some restaurants. The key part was the taste, and my god was it good. I honestly don't know where they found the chef but that food could contend against some of the greats. The flavours where exquisite, a perfect blend of beef and cheese. All in all, I highly encourage anyone who wishes to dine here..

Expect to wait 20 mins for a sub, people standing around chatting.