Based on 140 opinions finded in 2 websites
Based on 140 opinions finded in 2 websites
Nº 1372 in 1489 in County Durham
Opinions
We ordered food today they brought a completely wrong order out they brought a pickup order instead and don’t answer there phone when you try and ring
Marshall Million . 2024-10-08
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Service was quick, efficient, and professional. Bought a set item, so didn't have to choose sauce or salad to compliment the sandwich.
Mohammed Sajid Ali Khan . 2024-07-28
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All subway sandwiches nice but the price ridiculous
Lee Foster . 2024-06-02
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The only reason I give a poor food review is due the server removing the cheese , as requested as he doesnt like cheese, from my son's ham sandwich and putting it back in the tub with the other cheese. This very poor practice.
Julie Barton . 2024-06-01
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For a service station Subway i was impressed by the staff being very friendly and helpful. The food looked and tasted fresh with the expected wide selection of fillings Subway is known for. Overall, it was a very pleasant experience. It's not the best Subway in the UK, but certainly nothing like the worst.
Rob Hewitt . 2024-05-18
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The bread was like half cooked cardboard. -Italian bread- ha. Making a comparison with the last experience before Covid - much less quality for more money. Why does everything go downhill? Back to home made chunky peanut butter with chutney on sourdough toast..
Howellpm . 2024-05-18
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Can't fault a subway, it is what it is. Never had a bad one.
Babs . 2024-05-17
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This place is most likely to be closed when you want food on an evening. Why? Don't understand that,
R A . 2024-05-05
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1st visit to Subway. A little confused so asked for help. Most miserable staff who actually intimidated me. Sandwich very average with little filling. Tea lukewarm and bread stale... Will stick to Greggs next time!
F Unnyboy . 2024-03-10
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Worst subway ever! Never have anything! But my real reason for this review is I've just been given the wrong nachos, ate a few before realising, she then swapped my order and give my half eaten ones to the delivery guy... abso disgusting!
Jamie Adams . 2024-02-04
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Poor experience. Ordered via the app, advised of allergy information which was completely ignored by the branch Ordered 2 different cookies and they sent 2 the same Food was bland and virtually tasteless, though we had to swap meals due to the allergy info being ignored This subway used to be really good but the last few months has gone downhill. Also subway generally have changed not just the menus but customisation as well as increasing the prices
Colin Cook . 2024-02-01
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never use this place. Called today asked for a foot sandwich told they don't sell them and need to buy 2 x 6" when asked why as on the menu and watched the girl pull a foot long bread and cut in half the horrible girl on the counter who is very rude and won't listen to a word simple went on a rant about you must pay for 2. Challenged this behavior and she got worse in front of other customers so walked out as did others. Disgusting service no way she should have a job , will see what head office has to say as should be sacked
Gary Langley . 2023-11-19
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Cheese bites stone cold, would have preferred my sandwich heated not cold, no crispy onions, salt or pepper added when I indicated on the app I wanted them, don't order from here often but the twice I have something has been missed
Claire Welburn . 2023-11-09
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90% of the time the staff are miserable. Never any please or thank you’s !
J Wood . 2023-09-28
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Very expensive compared to other local Subways in the area. Paid almost doubled the price for food from this shop compared to others in the local area.
Matt Fussey . 2023-07-31
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2 people infront of me 29 minutes to get a subway. We then got to the Cookies and I asked for 6 I was then told they only come in bags of 3 (so I wanted 2) the lad insisted I couldn’t have 6, checking what I’d said again I asked for 2 bags of cookies to which he handed them over. All in absolute nightmare 😑 but funny none the less.
kieran bolton . 2023-07-02
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Quick polite professional service. Food was wonderful
Beverly Stevens . 2023-06-19
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Lady behind the counter was so rude, as a person that also works for fast food I am always polite but was spoken to disgustingly
Billy Jean . 2022-05-17
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I understand new trainees will be slow, that's not a problem. The issue is the incompetence of the full time staff. Always a queue, never a full menu and very slow staff. If someone is in front of you in the queue your best harvesting you own wheat, killing your filling and baking your bread......it will be quicker.
RICHARD MURDOCH . 2022-05-12
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Do not go ! Their machine is "apparently" broken and they can't warm up any of your food!!!! Super inconvenient for someone looking for a nice warm wrap... just save yourself the trip!!
Katrin Kostadinova . 2022-05-08
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Bought a salad tonight and because the lady was in a rush and didn’t package my salad properly it went all on the floor
Jordan Kennedy . 2022-05-02
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Worst Subway I have ever had. Not very much choice left so I opted for bacon and cheese. Couldn't get bread I wanted so settled for another option. The filling wasnt worth putting in as it looked so bare on the bun. Not a full option of salad so only got lettuce and onion. My sandwich weighed nothing when handed to me, I really should have refused it. A disgrace, will never visit Thinford Subway again.
Sheena Keeley . 2021-11-20
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It was OK, just a subway really
Nick Egan . 2021-09-05
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Excellent food and customer service
Adam Talbot . 2021-08-29
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Yet to complete a full UberEats order, usually just missing drinks and salad/bread being wrong but this time they missed off half a sandwich and still took the money for a footlong
Alex Barlow . 2021-07-11
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Sandwich was very nice but i asked for a fly to be put in and they said no very sad
Big bad Baz . 2021-05-10
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Don't do mobile order. Placed ordered for 11:25, when I arrived I clicked I'm here and waited at the mobile order table. I seen the bag on the counter, 11:35 and nothing happened so clicked I'm here again, the till beeped but they silenced this, so I asked if that was a mobile order in the bag the staff said yes 2 minutes. 11:55 they give me my order stone cold.
Mark Sirrell . 2021-04-27
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An unfortunate layout of the services means that you'll probably have to queue outside for a while due to Covid restrictions. Friendly staff, always a good sarnie from here.
Tony Vincent . 2021-01-20
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Was lush but prices have gone through the roof
Pappa gilmore . 2020-12-05
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Always amazing service by the lovely girls here. Highly recommended.
Rebecca Newbold . 2020-11-24
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Quality subs, delicious and good value
Raymond Luy . 2020-11-15
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Girl who served us was lovely. Only thing was that the toaster was out of action which she did give me a heads up on but not quite the same untoasted. Do love a subway tho nevertheless
Donna Johnson . 2020-11-06
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Great food, chicken and bacon with cheese inside of an Italian bread tastes amazing
Callum Riley . 2020-03-14
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Cant get meatball sub in the morning
Craig Teasdale . 2020-02-22
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Terrible place. That don’t take blue light card, don’t take any voucher codes from any apps you might be signed up to. If your about to be served by someone called heather just ask for someone else because she’s got no patience for customers and her attitude is appalling. There were numerous condiments that weren’t available here. The younger girl and the older women were fine and friendly. MCDonald’s is over the road so your probably best going there.
Michael B . 2020-01-06
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Rather expensive for a just a sandwich. But tasted good.
Mr Noobstar . 2020-01-04
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Friendly and helpful staff and great subs
Michael . 2019-10-06
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Not vegetarian or vegan friendly. This is the second time I've seen them contaminate the salad with meat. Not good.
SB . 2019-09-25
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Wow! How much these days? Maybe getting a bit costly to visit these days....
Andrew King . 2019-07-25
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Great value and plenty of choice, healthier than most fast food
ben hart . 2019-06-21
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Food good. Sandwiches are very tasty. Staff are sad and unfriendly. At the guy who served me was. Think he'd rather be anywhere else. Would still go again. Doesn't change the taste of the food.
Andrew T . 2019-06-06
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Service can be slow at times and they're often out of meatballs
Dene Goodwin . 2019-05-16
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Sandwich was okay, staff rude and unfriendly. Also handled my 12 incher after touching money, with no gloves.
Harry French . 2019-04-29
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From a number of visits to this Subway I can say if you go Mon - Fri you get a good sub. However I have been a couple of times on a lazy Sunday and they seem somehow sub-par (no pun intended). Haven't been on a weekend for sometime now so this may have changed.
Craig Cutler . 2019-04-22
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Super efficient and very pleasant staff. Food was the usual high quality
Karl Huscroft . 2019-04-20
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At the main Thinford junction, inside the petrol station.
Kev Corrigan . 2019-04-13
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I am with slimming world I get a salad box every time I go in fills me up nicely
david granger . 2019-03-12
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Visited today after work for a speedy tea. Really helpful staff. Fast food at its best.
Diane Williams . 2019-03-05
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Love coming here sandwiches are amazing
Stuart Peat . 2019-03-02
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The food is always tasty and the options are excellent. However, there is one member of staff that I try to avoid if they're serving - miserable and uninterested. I know they're only on minimum wage but whatever happened to service with a smile?
Jayne Rebecca . 2019-02-17
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Miserable staff, food was chewy and tasteless & didn't get much cheese on my nachos even though I paid extra for more. Disgusting. Will never go back again.
Abi Douthwaite . 2019-01-29
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Quick efficient and friendly staff.
Allen I'Anson . 2019-01-24
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Great food at a reasonable price however waited a long time to get served at dinner time as there was only two staff to make sandwiches and take payments.
Christopher R. . 2019-01-22
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Very easily accessible great food good prices
Shaun Bowron . 2018-12-22
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Nice food and friendly staff but waiting times vary from a couple of minutes to 10 when it's busy
Andrew Stewart . 2018-12-01
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Great place for a subway, coffee is nice (as long as the machine is working😁). Happy staff type people makes all the difference.
Phil . 2018-07-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Undercooked £40 worth of pizzas with barely any cheese. Worse still, despite acknowledging the poor quality of the pizzas, the company claimed that I am not due any compensation because I didn't call the store... for an online delivery order.
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Ordered five big pizzas for my daughter's pool party. Spoke to a staff member on the phone beforehand who is very helpful and friendly as I had put the wrong order time online and he changed it and the pizza arrived at the leisure center bang on time and the pizza was delicious . big thumbs up and thank you to the delivery driver.