Subway in Mole Valley

Food was fresh and delicious. We have had 2 deliveries this week from Leatherhead Subway while I am recovering from surgery, and both have been on time and the drivers very polite and cheerful. 10/10!

Was confirmed as delivered before arrival

it’s now 40 mins late, order over an hour, tried calling them through just eat and the “number wasn’t recognised” so i called them on their phone number listed on google and no one picked up 👍🏻 the store is a 10 min walk but i didn’t want to go out in the rain and thunder

Ordered a Ben and Jerry’s as well and wasn’t included, tried to talk to driver but drove away.

The food was cold and the delivery was late. I gave my correct address and the drive still drove into the wrong village. The driver was really sorry. But it doesn’t change the fact that my food was cold.

Would be nice if the food arrived hot from being toasted and not stone cold like it just came out of the fridge

Bread was more on the side of Italian than hearty Italian, also very very dry, both sandwiches were disappointing. Never had this happen before

Ordered a footlong sandwich and only half arrived. Also missing the chicken. Staff were quick to resolve the issue but dissapointed.

Everything is ok, but the prices could be smaller, women wear less, men wear more accessories, they wear very few accessories

Food was cold and my children unimpressed.

I like subway because you can make with your own choice. Healthy and tasty stuff. Staff was good but service bit delayed without any reason. Good thing is they have seating outside. Conversion location in high street. Pocket friendly prices.

I like subway because you can make with your own choice. Healthy and tasty stuff. Staff was good but service bit delayed without any reason. Good thing is they have seating outside. Conversion location in high street. Pocket friendly prices.

Luke warm food, no cheese, no crispy onions and one of the breads was wrong

Good cold. Driver did appollogise for delay.

Food came at a good temperature and was nice. Delivery driver was friendly :)

Delivery driver couldn’t find me, but called and stayed on the phone until he was with me. Very nice guy, great service

Said delivered but had not received for another ten mins by time I got order bread all soggy food cold

Very clean and well presented branch. Visited for a quick bite before an appointment. Service was efficient. A good representative of the Subway brand.

The vegi Philli cheese steak had no cheese and they forgot the 2 margarita slices

The food was excellent, really tasty, but the delivery was absolutely awful. The shop said that there had been an event, they'd had a rush on and therefore the delivery was delayed as couldn't get in and then out, but was leaving now @2030. They then said that he was delayed and left 5 mins ago @2105. When the driver turned up, he said that they were busy cleaning the shop to close and turned down the notification machine, so he didn't hear my order, and that's why it was late.

Wrong bread and wrong sauce for the side

Food lovely just was very late

They did not put crisps or cookie in the bag but still charged for it

Traffic made the order a bit late but the driver was brilliant. He called and left a voicemail to keep me in the loop and was super lovely when he turned up. Good was great as always. Thanks!

Stale roll, not hearty Italian. Poor sandwich. Won’t use this branch again. Real shame.

I was missing a pack of Doritos cheesy tangy crisps

There was barely any filling in it. For the price you pay, I expected more of the salad. I paid extra for cheesy garlic bite things, and they were cold. I ordered 4 cookies. Only received 3. Is it that hard to accurately make an order? Please order if you want lukewarm to cold food at a poor standard of quality.

Food was over an hour late and came stone cold . I’m extremely appalled with this restaurant and will be taking this further

It was 25 mins late and when it turned up it was horrendous!! All the salad was brown around the edges. It was probably the worst subway I’ve had ever!! Never again

A six-inch sun arrived instead of a foot-long. I have a very hungry child here now.

Ordered from this Subway on Uber Eats. The food took 1hr:40 to arrive. I ordered a sandwich and a salad. The salad was missing half of the contents, the sandwich bread was burned/cold/stale. In addition, I had to ring the store several times to chase my order, and I received no apology. Never again. Avoid.

Amazing staff, so friendly and nice. One of the best subway restaurant experience I’ve ever had! Definitely going back there!

Drivers still not updating the tracking information

the drink i orderd cherry pepsi max came as a sprite and they added sauce to my sandwich which i did not ask for as i do not like sauce.

Arrived well after delivered notification. Barely warm sub, cheese bites cold. Missing the milkshake.

I didn’t receive my drinks, I’d like a refund on them!

Unfortunately my 1.5ltr Pepsi Max turned out to be Tango Orange and I am diabetic so this could possibly kill me :(

I'm not sure if this was because the order arrived 45 minutes late, but it was very dry and seemed lacking in filling.

Food came late and was not toasted.

Didn’t receive my food as hasn’t been delivered

We didn’t get what we asked for. No cheese on one sub and no extra cheese or toasted other sub and the cookies were wrong and the nachos were soggy

Waited 90 minutes for food to arrive. You could tell it was close to closing time as the bread didn't appear fresh and the sandwiches were not particularly full. I was given 3 free cookies due to the late arrival - however, I would guess that as the restaurant was closing, these would probably have gone into the bin. 4 subs, £36.59 total. Very expensive and very disappointing.

My drink was forgotten and food was cold. Not the best experience.

Missed one item in the delivery and had to phone to chase it

Great food and very helpful staff 👍

Love getting lunch here, the staff make me feel welcome and they are great with preparing gluten free. Gf footlong sandwich with chicken, bacon, double cheese, omelette and hsh browns... Dang it I'm hungry again.... Off to subway!

We did not receive our food and the restaurant is now closed. Delivery stated 8.40-9. It is 9.14

Very nice indeed and thank you for chipotle seasoning

Says it’s been delivered but have not got my order. Been a while now. Wish for a refund if it’s not here.

They send me a wrong drink.....

Food was stone cold. Sub wasn’t even toasted and took 1 hour and 30 minutes to come, horrendous

My food is not here where is it

Very good food but when delivered the hot sides was stone cold 👎

Food was stone cold! Food was late!

There was no cheese in any of the subs as requested

Late delivery. No contact & cold food again. Won’t bother trying again as seems to be a theme.

sauce pots not closed properly so leaked all over everything in the bag. nacho cheese bites not nice and hash browns are very small

2 phone calls to tell us that they didn't have what was ordered, then received a message to say that order was delayed, then 10 minutes later than new delivery time! NOT HAPPY

Unfortunately no chipotle salt seasoning on my sons' crinkle wedges. I don't think you realise the bad temper I have to suffer every time you get it wrong, so I am sorry for the bad review but please read the order and get it right. Thank you

Nice cozy place to relax with family.

Very good service nd good delivery

Order was delayed, presume due to being busy, so was a little worried the food wouldn’t be great, the food arrived hot and yummy as ever. Even when busy taking time for quality!

app said it was delivered when it was not. i ordered it before the england match and it arrived after horrible service and i’m definitely not using just eat again

My food isn't even here yet. I ordered almost 4 hours ago and they won't tell me what is going on other than "we were busy". Abysmal. I'm not normally one to write reviews at all, especially ones like this, but christ. 4 hours? Do better.

Love a Subway, always a great choice of food with plenty of healthy options and great value.

The order wasn’t right, gave me the wrong ingredients that wasn’t asked for. Trying to get a refund, I was allergic to some of the ingredients and therefore was unable to eat the food. What a waste of £23! Late and hash browns were freezing! Wrong crisps, wrong sun and salad ingredients.

No double tuna hardly any salad The steak and cheese was just steak the bread was stale Complete rip off

Food was cold and had to be re heated

Never received my order I want a full refund and delivery fee the full amount I paid

Good food. Sad they stopped vegetarian options so I don’t order for myself anymore. Kids like it a lot.

Food was cold due to it being delivered and out for delivery for 45 minutes. Obviously took on more orders at one time. Got told delivered to the wrong address. I was told they would make a new fresh meal which didn’t happen!

It had come late and was cold

The food arrived 2h late and was cold, quite disappointed and wouldn't recommend ordering from here

Food was cold, sub was missing the cheese, chicken tasted watery and stale, bacon was rubbery, way too much sauce on the pepperoni slice, completely gone down hill, avoid at all costs, it’s vile

Had to phone the restaurant to find out where delivery was!! Nachos were soggy on arrival with the delivery being late

Food was cold and was over an hour late won’t refund me for it or even some sort of compensation

Unfortunately the sub was toasted when we did not want it toasted. On this occassion I phoned and was sent another sub. Then about a week later they did it again! We are just totally gobsmacked. You would have thought after the first time of doing it they would get it right the next time. WRONG

AGAIN they toasted it. HE DOES NOT WANT IT TOASTED. Is this because the bread is old?

My food is bent in half and cold

The sub arrived warm but still good the hash browns were cold apart from the slow arrival it was all there and still good 👍

I haven’t got my food and it’s said delivered

Food was freezing cold and I had no sauce put in my sandwich.

Cheese sauce salt and pepper missing and the food was not toasted

Order arrived 10 minutes late (took an hour and 20 minutes to get here) and the restaurant were not answering the phone at all.

Food didn't even come no refund either

We never received our food order

The food was late The food was cold And the drinks and cookies was missing from both meals

Aftre just short of 2hrs and 2 phone calls I got my ice cold Subway,potato vages that were cold and cookie that weren't fresh at all. No answer from the restaurant on why does a 5min journey takes over 1hrs to deliver. -5 stars

Good quick food. Quick service. Pleasant staff.

3rd order form here and it’s always great.

Food was horrible, didn't even come cut in half, just disgusting in general

Ordered 1 sandwich and it took 1h 40min to come. It was cold and tasted terrible

Not have images if you like to see

Ordered for my daughter. Turned up at 10. 30pm and she had gone to bed. Took a hour and half to get to me. Was cold, dry and inedible. Want a refund. Disgusting service

We ordered lemon cookies, however we were sent macadamia nut. We didn't realise until eating, luckily not an issue as we don't have an allergy. Would just recommend the restaurant be more careful when packing orders.

Thank you so much to the wonderful delivery driver who brought the delivery up to my office. Great service!

Ordered at 6.34 was delivered at 8.32. Food cold

It’s fine there was obviously traffic that’s all

I am absolutely disgusted with just eat and the subway that i had to deal with the food was extremely cold one of the subs wasn't even toasted It was well over an hour late after I had originally tried to order from the epsom branch which the staff clearly cancelled the order which then the order was passed on to the leatherhead branch where I was spoken to extremely rudely by the staff there and he continued to hang up the phone on me when I was trying to ask where my food was and I called back to ask his name and again was extremely rude and hung up the phone once again i feel disgusted that I have I have paid this money I have been trying to order food on just eat since 10am and my order was cancelled for McDonald's and then cancelled via the epsom subway branch I have all the texts as confirmation and I want this to be resolved this I believe is the worst subway that me and my partner have ever eaten from

I’m so upset with the time this took for our food to be ruined!