Subway in Sunderland

As a delivery driver I advise u to never pick up orders from here. Bad services slow staff cuz of bad new management

Went into subway today ordered a salad box to sit in to be told I’ll have to eat it with a knife as they had no forks, staff could not speak a word of English and didn’t even understand what we were asking for.

As a delivery driver for Uber I came to collect the order on time but as always I didn’t my order ready to pick up so I had to wait for an entire 30 mins to be told that my order has to wait until they finish serving a costumer who actually came inside the shop after me!!! I mean how is that possible they already wasted my time waiting for nothing even worst they abondoned making my order!!! How they expect me making a 5£ per hour as delivery driver our time is valuable so that’s not working for us , It’s not the first time happening in this subway shop that’s why I’m complaining, the new management and staff are so bad. I hope they close down this nonsense business

Subway Southwick was great, team were really friendly and the food really nice.

Ordered on uber. Food was cool and hard. Sandwich had no taste and very dry. Delivery driver was friendly and service was quick

Man behind the counter was very patient with difficult customer in front of me in the queue, was managing everything all by himself and food was lovely

I ask the worker for southwest sauce and they gave me some very spicy sauce they was very bad service he also over priced us and burned our bread we ask for a meal and he put it as all separate items

Absolutely lovely young lady working on her own teatime today very busy in shop and she did a great job

Ordered off Uber eats and clearly had toasted on my order. They must of been toasting it under a 2 wattage light bulb because it couldn’t have come colder and less toasted if they tried. Absolutely stupid it’s not hard to toast a sandwich

Absolutely disgusting 🤢 got a meal deal and didn't put any cookies in and wrote free next time as if we are stupid and even are gonna go there again food was full to the brim and had no taste absolutely vile

Service was slow and the server kept coughing near the food which was very off putting. The food was nothing special, bland and tasteless

Service was a little bit slow but the cashier was really nice and the food was extremely good

Very quick to make order and to deliver Food was hot still Great customer service as rang when they didn’t have something I wanted and asked what I wanted instead would totally recommend

Excellent food and service, little get well message brightened up my day, thank you

AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID Absolutely abysmal service, food was awful, late cold, dont get me started on the nachos, they were harder than concrete, it was appalling from presentation to taste and went straight in the bin where it looked like it came from. I made a complaint to the store who said they would replace the whole order, I went to the store later on to find out that actually I was lied too and refused to replace. The chap working there phone the manager and put me on, this guy has a vile and disgusting attitude, was rude and basically told me that he wouldn't replace, I couldn't help but laugh at the attitude of the owner, just avoid this place guys at all costs, do not order and save yourself some serious time and money. Revolting owner revolting food full to the brim of dissorganization

The girl that was serving was friendly, the sandwich was gorgeous,

Staff really friendly health food

I would not even give this subway 1 star if i had the choice. The owner... he overcharges you on items, adds things onto your order to make more money and has an attitude of a goat. Bump!!

Could sometimes be abit cleaner, one staff member is really friendly, another one isn't and seems to hurry you, even if the place isn't busy...could just be tone of voice however. Food is usually nice.

Staff are always very friendly and helpful

Never set foot in the place. But Google says I have. Personally dont use chains like this.

Love the place not bad when your training either for healthy stuff 👌

Best food so healthy but so nice its kne of those places you don't get borey

Great service lovely sandwiches

For a company who say they have sandwich artists I feel they cant make a sandwich that does not fall apart. I dont know what makes this happen if it is too many toppings but i wouldnt say it is great quality. Other than that staff are friendly and make sure you get what you ask for.

Friendly staff lovely variety of sandwiches

Food is just fantastic great value for money

Great service. Cheap and nice coffee

Go every Saturday to take out 8 meal deals ... always excellent service ....

food was awfull staff started serving an other customer before we finished our order

Went in for a cappuccino to warm us up as it was a miserable wet and cold day. When we sat down to drink it, it was very weak and Luke warm. Sorry but we won't be going in again.

Tasty food made to your requirements. Friendly staff.

Ordered 3 subway salads . They were half the size served in every other subway shop I have been in. When I asked her why she responded with 'it is because you aren't having everything' Really! I am paying for a salad box,it is irrelevant what salad I have in it. Fill the box to the fill level in future!