Subway in Cherwell

The drivers location switched off due to an app error so our food was cold by the time it arrived

Really nice place to eat. Friendly staff

Great service really quick and poliet delivery man

absolutely amazing , delivered on time , in fact probably early . great taste, nice delivery driver, what mode could you ask for

The cookies were in between the hot food and were smashed and melted

They don’t have savers meal. They charging on the same item 5.88

wrong order delivered and we had to collect our order also it was cold. no refund given

The staff were amazing, patient and considerate with our large family order. I rate this fussy-eater friendly and wonderfully low-key atmosphere. It is a good Subway - can't go wrong.

Didn’t have right order. Had to go back and get right order

My footlong sandwich wasn’t cut in half. No fork for my salad. No napkins, I do really like subway food , but this is not the first time my order has arrived not in the good condition as it could be done.

once out for delivery it was in good time but over an hour from pacing order til being out for delivery.

Requested one or two items to not be added in one of the subs ordered, which was completely ignored leaving it useless by the person who has digestive issues with the items in question! Won’t be using again any time soon.

Always receive great service. They know my order of by heart !

I attended this store on Friday 14th June approx 12:45 to grab a coffee for my long journey home. As I use subway a lot and had a long journey ahead I needed to use the toiled as a disabled customer but was told they can give me the combo for the door lock. I then ordered a coffee to take out to find out they don’t stock sweeteners I explained I am diabetic so can’t have Sugar and was told by the guy wearing the head band that’s not there problem I have never once had a problem at any subway store but this store the staff are rude and have attitude I won’t be returning to this store and I shall also be posting the video to you tube and TikTok to expose these rude people

I really enjoy coming to this subway, I'd say I'm a regular now. The service is quick and efficient. The staff are always lovely and attentive. It's nice when you walk into a business and they can remember your order aha. Would definitely recommend! :)

It’s really good the food is really good,and you service is really good

there really quick at making and really good food

Great service, friendly staff and fresh food

Food was very nice, good service and the store was clean.

I sometimes pop to get my lunch and Nayon and Habibi are always so helpful! Perfect service with a smile and always so quick. Thank you guys!

They are really good at serving. Nice food ,cool environment. Perfect ❤️

Amazing service by staff. Highly recommend!!

the sandwich was soggy and flavourless and the delivery left my sandwich on my front porch under the rain like it's an amazon package, who in their right sense leaves food on an outside door mat where people cleans their shoes plus the fact that it's a rainy day😡😡

Good customer service, got what I wanted

Awful - the delivery guy called me and was on the phone to me for 15 min trying to find the house even though I dropped the pin exactly where my house was…. He wouldn’t listen to me explaining and then he hung up on me…..

Food is hot and tasty and I like the options for other snacks. my only gripe is not being able to order the standard subs without onions. making my own isn't quite the same ingredients.

Amazing, the guys were quick,friendly. The best subway i have eaten!

Amazing Food, I've tried a lot of a subways in my life but this one's beats them all by far, the service the quality of food beats them all , this will now be my daily lunch spot now

Originally told delivery within 30mins, 1hr 30mins food showing as preparing still, I called the restaurant and asked why it’s taking so long, they told the driver was holding the food waiting on other orders, I told them that I will collect myself, only for the delivery driver to then leave the restaurant and delivery my food when I’m at the restaurant, absolute disgraceful service mainly from the driver! I expect a full refund for the poor service received and rude and inappropriate driver

Quality nicely wrapped taste wonderful

Only 1 set of 9 hash browns were delivered We ordered 4 sets of 9 that never came

Exercise caution when dining here! Unfortunately, my brother experienced food poisoning after eating at Subway. I advise you to be vigilant and thoroughly inspect your meal before consumption.

Lovely service! Great preparation and care taken with the food - from once every now and then visiting, I visit every other week

Amazing workers, always welcoming. Never got my order wrong (been going 4 years to this place). Every other subway I've been too couldn't compare to this one.

come here all the time with my friend. staff are lovely, food is perfect as always!

Lovely food, friendly staff, never had a bad meal here. Very good value for money too.

Drink was missing from the order

I have to say The customer service was wonderful . And they are very friendly with the customer

The best subway I have ever had, absolutely amazing.

One of the best and fresh with loaded meat in my sub. I simply loved it

Subway Bicester offers a fantastic dining experience with its fresh, customizable sandwiches and salads. The staff is friendly and efficient, ensuring quick service even during busy hours. The restaurant is always clean and well-maintained, creating a pleasant atmosphere for enjoying a meal. With a wide range of ingredients and bread options, Subway Bicester caters to diverse tastes and dietary preferences. Overall, it's a top choice for a satisfying and healthy meal on the go.

I was looking for vegetarian option and than I ask for help to the person who was serving me to surprise me with something nice veg. and he suggest the best sandwich which I found it really nice. A person who serves me very polite and kind, costumer friendly, welcoming environment, family friendly.

Great food, friendly service, always fresh food

The best subway I have ever been to, the food quality and staff are amazing I would never ever go to any other subway other than this one

Went to this store to order a sandwich for my 2 disabled kids and the staff were very attentive to them, I have never ever received this kind of service ever from anywhere I will definitely be going here again and recommending it to everyone

Very quick and professional service, generous servings, and a great tasting sandwich. Truly set the standard expected from Subway. 100% would recommend if you are visiting Bicester and want something light and healthy for lunch.

Had a lovely lunch! Was also very clean and tidy

Absolutely love this Subway location! Every visit guarantees fresh, delicious sandwiches made exactly to my liking. The staff here are always friendly and efficient, ensuring a seamless ordering experience every time. Whether it's a quick lunch on the go or a casual dinner with friends, this Subway never disappoints. Highly recommend for tasty, customisable sandwiches in a welcoming atmosphere!

Amazing and fresh stuff, spacious, friendly staff.. highly recommended for family gatherings..

Excellent service and lovely food, 10/10

Best ever Subway in entire bloody England ! Quick quality, delicious and good service ! Guys knowledgable and know what they doing !!!!

Food so good it felt like a actual gourmet burger instead of fast food random. Nice overall, do recommend

Love this place!! the food is always fresh and the staff is friendly. I asked for extra meat and sauces on my subway and they were very generous with the portions. It is my go to place whenever i’m in the area. Highly recommend!!!!

Great food with perfect service 👌

Great service, friendly staff and ambience ofcourse!

Ate in with a few friends our vegi patty subs were filled with plenty of salad! Will come here again! Staff listened to what we wanted.

Everything was perfect, very nice and clean .Definitely will come back 🙏

Just what you need for a quick bite: nice staff, lots of food options and quick service! Their breakfast subs keep me alive! Yum!

Delivered to the wrong address so didn't get my order

Great service, delicious food and always on time!

The food was very disappointing hardly any filling and didn’t look very nice at all. Not good value for money. Won’t be ordering again

Bit concerning why my order of a veggie delite, the cross contamination on my sub included tuna (don’t eat fish) which for a foot long £10 ended up in the bin after waiting over an hour and my room smells of tuna I’m a bit disappointed .

the person was very nice and kind

HIGHLY DISAPPOINTED! My food was an HOUR late! I want a FULL REFUND!

Just not very nice. Won’t be having it again. Poor value for money.

Order was in the wrong bread, wrong muffin. Took 1hr 25mins to arrive.

Been waiting an hour and 40 minutes for my subway

One and a half hours wait, cold on arrival despite asking for toasted one

Always excited to come here ,service is great too

I ordered a footlong sandwich but only received a 6 inch! Waste of money!

Order was completely wrong, wrong orders in wrong breads. Toasted when asked not to be. Incorrect drinks sent. Considering it’s written in front of you it should be an impossible task to make mistakes.

Still lovely and hot Very happy

Absolutely disgusting. Stone cold and soggy.!

Fast delivery, shame they forgot my daughters salad and sauce.

Probably the most stingy subway I’ve been to. Don’t know if they’re trying to cut costs but if you like a bready, lacklustre sandwich then go ahead and order from this store.

We usually have a fantastic experience here but this last visit has put us off. My partner went to this store and when he put in my usual order (something I've ordered previously and done at countless other stores) the man behind the counter rudely told him as it was no longer on the menu he would not make it. My order (cheesy pepperoni) was taken off a while ago, however because subway is all about customising your sub, no one until today has had an issue with it. I'd understand if it was something ridiculous and complex, but it was just pepperoni, cheese and some salad. He flat out refused to make the sub in any form so my partner left to find food elsewhere. Absolutely shocking customer service from this one person and has put us off visiting at all. Any other time this is a lovely shop but if this man is in then expect to be told he won't make your order!

As soon as I called him it didn’t go through and I’ve been starving since morning and then this happens, absolutely ridiculous

I didn’t ask for toasted so why is my sub toasted?

fantastic salads, very tasty, will definitely order again

45 minutes late , terrible customer service , delivery driver didn’t even apologise was more concerned about his phone

Ordered a 12 piece cheese bites and only got 5

The delivery guy was top notch quick and to the point :)

Food quality was average. Hardly any filling in sub

Great service and lovely staff.

Visited this Subway a few times lovely service always fast and efficient. Lovely staff and very clean. Always visit this Subway when I’m in Bicester.

it’s been over two hours since i ordered and still havnt got the food

Sandwich wasn’t toasted, the cheesy bread I wouldn’t recommend at all

Restaurant made the food quickly but driver didn’t collect for nearly and hour and a half. There was no option to get any help from the app and no way to cancel the order (which finally arrived almost two hours after placing the order). Food cold.

First time trying subway, very limited filling and definitely needed a magnifying glass to see the cheese - the delivery time was 13.40-14.00 then changed to 14.00-14.20 but was clearly made for 13.40 .

Great sandwiches, friendly delivery driver. Thanks

It took over an hour to receive my food which is unacceptable, when I phoned subway they were rude and unhelpful. I expect a full refund for the horrendous service I received

Salad items on the wrong sandwiches, otherwise food was good

Food wasn't very warm but arrived quickly.

There was no way of cancelling this order due to the length of time it was taking for it arrive if the delivery drivers are not available then the order should not be taken

Bicester subway marked it as delivered when it wasnt. I never received anything yet I cant get a refund on delivery. Its a disgusting service.

Was there with a group of people and they got through us all at good speed

Good was nice and hot but did not have cheese

Open entry to this sandwich serving establishment you'll find a short queue (and I mean short nothing like that one for the queen) to wait in before being served by highly attentive staff. So attentive were the staff that I'd not even realised it was already time for them to take my order - unexpectedly superb! In terms of the quality of the food and beverages we were served, the sandwiches were tasty and filling and the cookies were deliciously gooey. My only complaint was the coffee which was poor in comparison to what you can expect from similar establishments. It was far too milky to the extent that it was almost cold and without flavour. Next time I'll order a cold drink or go somewhere else to get a hot drink.

Parking situation is silly and dire for the disabled.

First (and last) time ordering. Waited 2.5 hours with no facility to cancel the order on the app. Food was stone cold. Dreadful service.