Based on 166 opinions finded in 2 websites
Opinions
Ordered online the sandwiches were fine but forgot drinks and sent a burnt foot long cookie dough that was inedible, for £5 a cookie dough I would expect much better!
Bella Burns . 2024-08-26
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Fast friendly service. One of the better prepared sandwiches I have had from subway
Abigail Quaite . 2024-07-07
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Food was fine, service wasn't great, the guy behind the counter just threw the sandwich together didn't put enough meat in, when i asked for extra cheese he said there wasn't enough when there was plenty, also barely any salad in my roll too. His whole attitude was as if he didn't want to be there, baring in mind it was pretty much dead in there so wasn't rushed off his feet either
Becki Larvin . 2024-06-18
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Ordered from Deliveroo as a treat, my wrap was missing the additional meat that I paid for and my daughter’s sub was missing meat altogether!!!
KatrinaEJSmith . 2024-06-16
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Usually me and my partner visit in person and have a good experience every time. Staff are usually nice and make food as asked for but every time we order for delivery they mess it up. Completely ruins the food and adds sauces and toppings that I didn’t want and forgot multiple items.
Lilly Lancaster . 2024-05-06
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Staff rude, added chicken without telling me that it was an extra 3 quid for it until I got to the till. Added the wrong sauce then just added the right one as if it didn't happen. Didn't even ask if that was OK, just continued without telling me. So food swamped in sauce. Not impressed. Selection of drinks was bad. 1 bottle of regular coke, 2 bottles of coke zero and 1 bottle if regular coke. Neither me or my partner drink zero.
adam west . 2024-05-02
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Cold in today when my wife daughter and granddaughters. Will had what we wanted including vegan for my wife served quickly food was good and price was very reasonable.
Stephen Robinson . 2024-04-06
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The only subway I have eaten at which sells stale bread! Rubbish experience rude staff dirty tables and worst subway I have ever eaten. Save your money eat elsewhere
Adam Geek . 2024-03-30
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Went in an hour before close and staff treated us like we were an inconvenience, practically threw food together, Will not be visiting again!!!
cortni derrick . 2024-01-01
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Stood at the counter for 10 minutes without getting served. One of the attendants looked round the corner from the kitchen and just walked away without serving me.
Chris Ans . 2023-11-15
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Really unimpressed with the customer service here, very very rude. Will not be coming here again!! Toilets are filthy also.
Ffion John . 2023-08-18
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Unless staff did they even finish school as they can't remember what you order!! Have better trained staff!!
Shaun Copplestone . 2023-08-02
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Worse fast food you can imagine. Also expensive
João Ferreira . 2023-06-23
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Only giving this place one star as you can’t give anything lower, I have just stood in the line to be served and watched one of the servers put on clean gloves and then promptly wiped his nose on the back of his hand over the glove then continued to prepare food, I won’t be back..
Vanessa Blunden . 2023-05-08
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Half way through our order, Just Eat jumps the queue!
JoJ D . 2023-02-19
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I would just like to inform you of the behaviour and actions of one of your employees this evening. (11.08.22) It was my misfortune to witness a 'lady', at 19.00, verbally and physically abuse an elderly gentleman who was exceptionally intoxicated of alcohol. This woman was in the centre of a group of teenagers filming the said gentlemen whilst shouting & attempting to physically assualt the man. Onlookers had gathered & were attempting to intervene, as she began calling the man 'a peadophile'. Unfortunately, this woman was claiming to be a manager at your company and was clearly wearing a subway uniform. This altercation lasted for over 40 minutes. The woman in question was roughly about 30 years of age, foul mouthed and very aggressive. The group and herself, were fiming this behaviour. Please, please, as a company, can Subway please act on this matter immediately as this behaviour was completely unacceptable & distressing to witness. This behaviour from a manager of one of your stores local to portsmouth is inappropriate!
Danni b . 2022-08-13
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Despite 4 staff working service slow and painful. Would not use them again, take my advice go elsewhere.
Stephen M . 2022-08-10
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Visited today, not busy however staff were useless. Dirty tables everywhere. 3 sandwiches ordered. Cheese and olive, steak and cheese, ham and turkey. On setting it prepped, found a hair in ham, asked for chipolte sauce on steak but got ketchup. So ended up with just a cheese roll. Only for them to charge for a chicken. Absolutely shocking, service, hygiene, and staff. We even had to clean our own table.
Antony C . 2022-04-03
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Food great and reliable as always. But service was very slow at 12 on Saturday as they were doing online orders, loads of them!
Heidi Pannell . 2022-03-11
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My son's general preference to McDonalds so I'm not going to discourage that thinking. Theres plenty of talk about food here not being the most nutricious itself but you have got salad options that can be included. Fareham branch was bit untidy but it was Saturday evening. And taste of shredded beef sandwich was fine x
Troy Crowhurst . 2022-03-01
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The furniture seemed a bit scrappy
Kate Roques . 2021-11-11
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The store was extremely busy when I went in last. The queue was out the door, and filing round to Nandos, but the staff did an excellent job at keeping the queue flowing quickly and abiding by the store capacity count. The sub was well made and tasted great. Cleanliness could be a tad better, but since it was busy at the time its partially excusable.
Adam . 2021-09-23
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Excellent staff! Very clean store! Great fresh food!
Elaine Osborne . 2021-09-01
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Fast friendly staff and service.. Always quick to help and tell you about deals. Always loved their food and prices.. Nom Nom
Roo Ingram . 2021-07-29
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Staff always kind and helpful, food always delicious
Richard Baker . 2021-07-17
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First two people in and only enough for one breakfast so not so good
Craig Nelson . 2021-06-12
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Good service. Very restricted entrance.
David Gibbison . 2021-04-30
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Great Service. Laura was an absolute star!
Mary Stevenson . 2021-03-30
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Popped in for lunch on the way home from work. Slightly tiled floor, Radio 1 pumping. Closest I've been to a night out in at least a year. 10/10 would visit again
Simon B . 2021-03-20
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added feb'21; boosted from 2 to 4* because since i wrote the review below its been really good. staff are good and dont scrimp on the fillings. earlier review; every time i try and order i cant sign in to my subcard account, "error 1015 im banned" ive lost patience with it and youve lost 3 orders so far
Dave Madeley . 2021-02-12
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really bad sub staff behaviour really rude. never visit again
hari kumar . 2020-01-27
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Good food and friendly staff and nice and hot..
DazzaTheTwin . 2020-01-21
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Generally had no issues here, subs always fresh
Hollie Blackmore . 2019-10-05
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Amazing staff provide quick and easy service :) One member of staff by the name of Jane? My apologies if that is wrong bought me and my friends extra biscuits after a computer issue :)
Milli . 2019-09-20
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Of all the subways I've been to around the country this one served the smalles portions I've ever seen.
Michael Carter . 2019-07-11
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Just wish, when ordering a salad bowl, the portions were more consistent!!
Claire Kellaway . 2019-06-08
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Not up to the same standards as most of the other subways I visit. Whilst I appreciate they get busy, the rushed environment of the service doesn't slow down even when they are not busy. There's a definite feeling of production line mentality, get you in and out as quickly as possible. No salt and pepper sachets for the salads. Also asked if I wanted to double up the portion of meat on my salad, 'a pound extra for twice as much' then proceeded to give me less than I get in one scoop at every other outlet I go to. Felt robbed, rushed and generally undervalued as a customer. Whilst polite, the staff seem under pressure to get the numbers turned around ASAP.
clive pugh . 2019-05-31
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Great. Nice staff that are engaging and helpful. Tried the vegan patty which was very good, and nice to see that they do fresh spinach as part of the salad selection. Also clean and tidy.
Mark . 2019-05-31
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Nice food and good customer service
Dean Hortin . 2019-05-20
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Nice food. Healthy options. Seating a bit tight.
Ros Tyrrell . 2019-05-13
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Friendly staff and good service
Frances Bond . 2019-04-12
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Wraps, subs, cookies, kids meals. Soda machine with various flavours.
Elizabeth . 2019-04-07
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Good food but staff miserable and non communicative to customers, carried on their own conversations
Mel Woods . 2019-03-29
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Nice tasting as per usual. Helpful staff
Benjamin Lewis . 2019-03-25
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Always friendly staff, and very efficient service
Rebecca Winfield . 2019-03-22
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Good place to go for a quick meal
Allan Moss . 2018-12-17
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It was really nice in there. The staff were friendly and the food was lovely,
James & Jaci show . 2018-12-15
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Always good food and friendly staff. Quick service, tidy restaurant. Who could ask for more?
Nicki Wood . 2018-12-06
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Excellent staff in Fareham branch and clean premises and good service
Rob Tonks . 2018-11-26
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Portions are getting smaller but prices ar'nt
Tony Easterby . 2018-11-10
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Nice little site. Bit small so can take a little while to get served when busy but you always get a friendly, polite service
Richard Murrell . 2018-11-04
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As a fast food outlet, we love the freshness of the food, made in front of you while you wait. The only place our 5 year old granddaughter will eat the whole meal!!
Steve E . 2018-08-12
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Well it's subway good food happy staff.
Darren Ellis . 2018-06-02
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I like this wee subway. One of the better ones I visit
Gareth Hughes . 2018-03-09
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Subway is subway, not much more to say. If you like subway, like me, then subway is a great place to eat.
Ian Moore . 2018-01-14
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Good service regardless of the time at night.
gareth woodhouse . 2017-11-27
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A bit of a small store and can feel like your eating on top of each other but most subways are small. Never had a bad experience so far in here all good.
Eden Kirkby . 2017-11-06
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Really impressed (most of the time) at the service and quality of food. Pretty much always busy which speaks for itself. A bigger store would be better as it can be a struggle to find somewhere to sit.
Bruce McClane . 2017-08-03
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Do not know have not been there for a while
robert salter . 2017-07-01
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Usually love subway but the day I went in it was quite grubby in there and the staff almost disinterested.....food was ok though
ken Sykes . 2017-06-27
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A standard Subway comparable to all the others. Sandwiches are good if not a little pricy. I've never been in a Subway where the tables don't have some remnants of the previous occupant left behind and this one is no different.
Andrew May . 2017-02-20
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Lovely food, good service and reasonably priced.
richard handley . 2017-01-27
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my first subway was lovely. better then the other fast food restaurants in fareham. i what to say that i want to go their again but four stars because it was crowded and had no space
MoNkEy DaN01 . 2016-10-01
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Food is what you expect. But very small, crowded.
David Webb . 2016-09-09
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Loved it, meetball sub was amazing! Would love to go again.
Josh Crisp . 2016-03-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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