Sub 13 in Bath and North East Somerset

What could have been a simple conversation with the woman at the door was immediately thrown out the door, mainly by her incompetence and her attitude which was stinking. She resulted In talking down to us which was shocking and unprofessional and changed her story multiple times, knowing she was wrong. If you are considering going here I would have a rethink.

We were celebrating my partner’s birthday and we were shocked by how the staff spoke to everyone as soon as we got to the entrance. Specifically the door woman and her sister-in-law (the manager), whose behaviour was inappropriate and unacceptable. The cocktails were 80% ice, definitely not worth the time and money to come here.

We came for a gin masterclass for our friend Hayley’s hen do. We would like to say how good the cocktail lady Beth was and how she made sure we had a good time and her knowledge about gin was amazing. We also had a friend that who does not drink alcohol and she was amazing with ensuring she made cocktails suitable for them. She made the hour really fun She is a real assert to sub 13 From Heather, Hayley, Rachel, Sue, Ange, Claire & chaya x

There’s no food here, but drinks are top. Service was great, atmosphere nice, quiet, cosy

Amazing place to chill, clean and great Shisha and games available and mock tails 10/10, ordered blueberry and mint 10/10 and peach mocktail 10/10

Nice venue but, unfortunately, was charged twice for the same order of drinks. Have tried to contact the bar on a number of occasions since (via phone and email) to explain the error but have not received any reply.

We stopped by for a lunch and had these amazing plates to share!!!

Waited 20 minutes after ordering on the app for them to rudely tell us the app isn’t working and then after showing them the money came out of our account she repeatedly said it hadn’t gone through even with all the proof. Shocker of a place

Great margaritas! Super friendly staff too.

absolutely lovely staff, so friendly and drinks are bloody lushhhh. 100% reccomend!!

Had an absolute blast at Sub 13 thanks to Hatim who was a fantastic host. A lot of fun had thanks to his easy going and engaging cocktail making skills, whilst remaining professional at all times. ----> 5*

Came here for a couple of pre and post dinner cocktails and it was lovely, the staff were very welcoming and the 2 for 1 cocktails were great. The only thing that didn't sit well was the 12.5% tip that was automatically added if you paid by card, we initially paid with cash and this wasn't applied but when we paid by card it was automatically added.

On Arrival the staff at the door were very lovely, unfortunately when trying to order a drink the manager was very abrupt towards me and my friends.

Best late night entertainment in Bath. Mediocre cocktails but great atmosphere and good staff.

No food. ONLY DRINKS. Good for teenage crowd

A local bar worth visiting. I recommend

The cocktail master class was so much fun. Only three of us, but Beth was so knowledgeable and friendly, a perfect host. Thank you!

Had an amazing time here. The service was amazing. My bartender kit was very friendly and easy to chat to. I recommend anyone around the area to visit here. Amazing cocktails and amazing bar staff.

What a horrendous place. Expensive drinks and rude and useless staff. As if the drinks weren't expensive enough, there was a service charge on every transanction- £5 on every order- taken every time a drink was requested. There was no receipt given and card machine was always in the servers hand- so he added the charge and he gave us no chance to rectify this. My partner was only made aware by her bank app telling her the £11 round was charged at £16 and her friends £8.75 drink and been charged at nearly £12. He also made a point of breaking rounds into smaller transactions to get more service charges (when told that there were in fact two of the same drink ordered, he charged her friend two separate times, so overall, £22 for two bellini's...) When told that the table wont pay service in such an outrageous way, we were made aware service was automatically included on every table service transaction- but also told we were not permitted to walk to the bar and order there. Meaning we had to tell the server EVERY TIME to take the charge off. We also had two pregnant people in the group and the establishment seemed incapable of making non alcoholic drinks correctly resulting in drinks with alcohol in front of them and sickness triggers added when specifically requested to be removed. To top it all off, each of us had to pay £5 entry (in cash...) despite booking a table in advance and being a large group of 16 that would spend well. Terrible experience and sadly not my first in this venue. This time had rowdy uncontrolled drunks throwing drink behind us. Last time had loud drunks falling through the table and smashing glasses everywhere. The staff and security seem unable to control patrons and worry more about the money in the till than guest safety. There are some hideous places to drink in Bath but I think this takes the top spot. Avoid.

Visited Sub 13 for my best friend's hen-do. We had our own space in one of the arches with plenty of room around the table and our own mini-dancefloor. The lovely Beth made sure we were looked after all evening, she was super friendly and matched our excitable energy. Fab night. Recommend!

Very disappointed!!!! We were charged £5 entry then ordered 4 cocktails only to be charged a service charge on each drink. This was not explained.

If I could give this bar 0 stars, I would. Horrible and dismissive manager with the biggest superiority complex. Drinks were criminally overpriced for what they were. We were not allowed to see how much we were being charged as the staff covered the screen on the card machine. After being charged more than we anticipated, we realised they had added a service fee for every drink we ordered without communicating this at any point. £5 entry on the door for a poorly managed bar with a ‘club’ area the size of Harry Potter’s bedroom under the stairs. Despite having booked a table in the bar, at no point were we told that there was an entry fee (we even checked the email confirmation on the door to make sure we hadn’t missed it). They are overcharging their customers at every level possible just for us to be treated with disrespect, bad attitude, and condescension.

Me and my missus came here paid a tenner to get in we wanted a drink. We we're told it was table service so we went sat down, they gave our order to someone else, they took over half hour to sort it out. It was better next door in slug and lettuce, cheaper drinks drink and better atmosphere. We don't think we'll come here again.

We came for my friends 21st, however we were shocked by how the staff spoke to everyone. We were rudely explained the £5 entry, despite our friend not being told that we would have to pay beforehand, and even after checking our booking email, we could not find this fee. They knew they were in the wrong as we were allowed in for a reduced price, but that was the only ‘nice’ gesture we received what so ever. Once inside, we ordered drinks, and instead of £13.50 for two cocktails, we were charged £15.20 each. This is not discussed before we paid, and only discovered this on our banking apps, which was not customer friendly as adding a service charge should be conveyed at the point of service and we were not even given an opportunity to see how much we were paying on the card machine. To top this all of, we had discussed with two different staff about receiving a sparkler in a glass for my friends birthday. 5 minutes to midnight (as she was about to turn 21), we receive an angry manager who explains extremely rudely how this isn’t allowed and we need to pay now or we will get nothing. Our friend (whose birthday it was) could overhear this and it was meant to be a cute surprise. Furthermore, we now only had 3 minutes to sort something out and couldn’t discuss quick enough with our group what to buy. So she ended up with no birthday surprise. This was unacceptable as we had been told that this sparkler was arriving and we were not offered any compensation for this miscommunication on their behalf. The ‘club’ area is tiny. The garden space is nice enough, but nothing special. The drinks were meant to be cocktails but felt like mocktails. Overall, luckily we made the night good for our friend, but the manager and staff need a serious attitude check. Please be nice to your customers.

We visited here late at night as open till 3 .walk down the steps into small dance area thats filled with happy dancers .follow to the back past the toilets out side here you get table service .great service happy to collect your drinks while you sit in a comfy heated out door space .

Quite expensive.. good busy bar in Bath. Visited om a Saturday

Came to bath for a hen do and went to the club as part of our evening. We pre booked to have space but upon arrival we were told that it was only for the entry not for anything else. Oh and we still had to pay the £5 a head entry fee! We went into the downstairs club as that's where the door person told us to go and said there was seating space for the 14 of us in the underground area. When we decided we wanted drinks after the heart attack at the prices we decided to just go for water or a non alcoholic drink! But when faced with the sardine can they call a club we regretted that choice as we couldn't even get in the door let alone to the bar! The music was good but it was such a tight squeeze in there that it was potentially very dangerous and you were packed in too tight there as no room for dancing more like bashing against each other....maybe I am getting old for the club scene but I have never been anywhere like that! 🤣 We were deciding where to go for a drink or what to do next when we were "escorted" out of the seating area as despite being told where to go there was another hen party coming in so we had used our "allotted time". We weren't that bothered anyway as most of us decided to call it quits and headed back to the hotel we just wished we had stayed at the previous pub and enjoyed the night for longer!

Loved our night out here. The DJ was playing really goos music and the dancefloor security man, Viliame, was a-amazing. Excellent vibes. Great photobombing skills 😂

Keira was a brilliant server, drinks and atmosphere were fab.

Quiet on a Monday night but great beer garden

Called I as we were passing and sat outside in the sunshine. Good service. Tasty cocktails. Lovely atmosphere. Thank you

Beware! They unethically take a service charge and do not communicate this to the customer at point of sale. Tell you it’s optional until it isn’t. The manager is rude, unreasonable and has absolutely no idea what customer service is. Would 100% not recommend.

Lovely friendly welcome and service from a lady with an equally friendly German shepherd! She recommended a new cocktail on the menu which was one of the best I’ve had (berry/watermelon!) - heated outdoor seating area with a DJ keeping the good atmosphere. Would definitely come back ⭐️⭐️⭐️⭐️⭐️

Travelled to Bath for Hen Do we hosted for my best friend and we had the lovely Sam to guide us through a cocktail masterclass. Albeit, 60% of the group have all had years behind the bar, Sam was very informative about each cocktails and was still very much hands on to assist us when we had a go ourselves! We felt that despite us getting a bit tipsy and fairly annoying, Sam was super patient with us and ensured to provide us with enough drinks for everyone to enjoy! He also gave recommendations for locations to go to and even managed to arrange for us to revisit in the evening as we had no idea where the hot spots were for a Saturday night! So thank you so much Sam and also James! James actually was very sweet and remembered my name as well as offered how to get back to the hotel safely and if we found it too cold, he offered for us to stay inside to wait for one which was such a nice touch to the end of the evening! I’m going to grab the rest of the girls to try to get you those well deserved reviews!

Sub 13 gave a great interactive cocktail making class for my friend's hen do. The staff were friendly and professional and there was a massive garden area for drinks in the sun. I ended up losing an airpod and they've kindly offered to post it back to me!

Sam put on an amazing masterclass for our group. Really a highlight of the hen do weekend, thank you!

Amazing masterclass with Sam for a hen party! Brilliant service

Incredible night! I would highly recommend Sub 13 to anyone. Awesome outside area and fabulous staff.

Alfie is FANTASTIC!! Excellent with people - inclusive, charming and thoughtful

Great place for drinking & dancing with friends

Did cocktail making. Really enjoyed it.

Great service, good music, nice terrace area too.

Alfie was brilliant! So much fun, he really knows his stuff. Genuinely, the best mojito I've ever drunk! Super personable, and made the experience really fun for us all.

My friends and I came to Sub 13 for the cocktail masterclass with Alfie and had such a wonderful time! The cocktails were absolutely delicious and Alfie was a lot of fun. Later that evening we came back and I unfortunately lost my purse - the team were so helpful when I called back a couple of days later and as they had my purse Alex even offered to post my purse back to me free of charge. Absolutely fantastic customer service, really appreciated the help of the team and would recommend to anyone visiting.

Alfie was amazing, throughout the years he has given me the best service. I love sub13! My number one bar choice! Love, love, love! Amber was brilliant, her service was beyond fabulous!

Lovely cocktail bar, will return in the near future.

Superb place. Always have a great time and looked after extremely well. My go to venue in Bath.

Alfie’s cocktail class is incredible. Ask for his dirty martini - you won’t regret it!

Alfie is gr8 and deserves a fat raise

Alfie smash it he clearly knows his stuff

Great bar, good atmosphere and fantastic outdoor space.

Not great The room you walked into was packed out like sardines. The toilets were grim. The upstairs bar was nicer. I'm glad we didn't pay for a table at nearly £500.

Really cool bar and good for cocktail making. Our host for the making was abit obnoxious though "I have to get done in the hour". " I got offered a job at the ritz". When looking at the bill we asked if it was defo right he responded with "I know how to count". Other than that cool bar nice vibes.

Paid to get into the downstairs “club”. The music was fantastic but it was such a tight squeeze in there that it was potentially a very dangerous situation. There were far too many people inside. Complaints to the bouncers fell on deaf ears. We decided for our own safety that we should leave. Numbers should be restricted to make the experience less of a health and safety risk. One star rating was purely for the music!!!

Had a brilliant gin cocktail-making class for my sister's Hen Do. Absolutely fantastic value for money, lovely venue, and our host Alfie was awesome!

Alfie is a amazing. Did the cocktail master class for future sister in-law hen-do and we had absolutely blast. Definitely a recommend.

Great Gin masterclass! Thanks Alfie 🍸🍹

Cocktail Masterclass with Alfy was fantastic! Great knowledge and mixology skills for our Hen Do! Would definitely recommend

Cocktail making with Alfie - could not fault our experience. Went to celebrate a birthday and it was the perfect addition to the evening. We were all able to make our own cocktail rather than having to decide on the same ones together, he also ensured the workshop was inclusive to all to include mocktails. Thank you 🥂

Amazing cocktail making class, very attentive. Lovely venue, world recommend a visit x

Had such a lovely time with Alfie. Learnt a lot about the different spirits and cocktails. Would recommend!

Alfie was a great host. An amazing evening. Would recommend.

Went to the Maste Class on a date night and it was so much fun! Alfie was very friendly and helpful and we really enjoyed ourselves! Really good value for money and it got me into cocktails I would normally never order so definitely a worthy experience. 😄

Still a coke den unfortunately! Shame! Used to be a good place.

We frequent SUB13 regularly and are always treated with excellent service from Amber, she always remembers our orders and greats us with a smile.

Fantastic Cocktail Masterclass with Alfie, would definitely recommend and would do it again - the private room at the front of the building is perfect for this type of event.

We had an amazing time, the cocktail making class was brilliant and Alfie couldn’t have been a better host. Will definitely be returning.

Good atmosphere, good range of cocktails, friendly staff.

Firstly, really sticky floors gettinng to the back bar. There was then a Juniper Berry in our Baby Guiness shot - totally unexpected. When I approached staff, they achknowledged that it happened and it shouldnt have been there but offered no replacement, disgusted by the service to be honest. especially with the price. Your staff let you down, especially the 25+ year old bald male.

Large outdoor seating area with heaters. There was a large group of us and the waiter Jack was amazing.

We had a cocktail masterclass with Alfie and it was absolutely fantastic! Very informative and a good laugh! 10/10 would recommend!! Well worth a visit.

Not great. Queue to get in but inside not many ppl, lacked atmosphere. Better bars to choose from nearby

Very expensive drinks, horrible sticky floor with creepy older men. Only nice thing is the outside seating area

Annabel delivered amazing service

Booked a table 3 weeks in advance, turned up to the door and asked £5 in cash. No warning beforehand. This is not ok.

We had the best cocktail making class at Sub13 - all of the cocktails tasted amazing and the bartender was so friendly and knowledgable. Was great value for money - would definitely recommend!

We had a cocktail masterclass at sub13 and it was great. There was 2 of us and the amount of cocktails we got were very generous plus the bartender was entertaining, kind and knowledgeable. Would definitely recommend.

Annabelle is amazing. So if alfie: Freddie is cool too

Alfie is so welcoming, charming, funny and makes the best cocktails. The cutest in Bath 😍

Annabel provided great service! Thanks so much.

Server was Alfie, he was really nice and made great drinks :)

Alfie was so lovely and his manager was incredible!

Big up Alfie, Shannon and lily, great service😎

Alfie, Shannon and lily were great! Amazing service would come again

Alfie is so lovely and welcoming! such a nice pretty place :)

The manager Rachel is soo rude! She dropped my drink all over the table when she opened the parasol, looked at me and not even said sorry, I told all her colleagues about that they offered replacement for the drink but I told them it’s not about the drink, it’s about the way she behaves and she didn’t even mind!!! I’m not sure how she’s a manager there!! Avoid this place

Alfie’s Cocktail Master Class was amazing

Really lovely outdoor area. Great for sunny afternoons and no doubt late nights!

Freddie was absolutely amazing. So relaxed and absolutely fab with myself and my hens. Highly recommend. Thank you Freddie for a memorable Hen party xx

Alfie (Colin) was very funny and cheeky made our cocktail making experience very funny 😆 would definitely go again

We had a cocktail making class with Alfie, and he was amaze! If you looking for witty banter, down to earth and an all round belter Alfie’s the one to do your class with ! The cocktails are also banging too !

Alfie was fantastic. Great cocktail masterclass with a really fun host. A wonderful way to spend our hen party.

Alfie was amazing, his master class was very informative and a lot of fun. He was a laugh and knew what he was talking about. I could not recommend the masterclass more!!

Terrible staff terrible door policy wasted hours queuing with no communication. Cut your losses and go elsewhere

Claudia was an absolute dream! She was so accommodating, and so friendly. Looking forward to coming back!

Lovely afternoon spent here for a cocktail masterclass, couldn't recommend it more. Beth was amazing and made the whole experience really fun and relaxed which was just what we were hoping for! Beautiful bar and terrace which we had to ourselves for the duration as opening was at 5, petfect!

Very expensive drinks and have to pay £5 in cash to get in

Alfie threw a wonderful master class for our hen party. He was very friendly, had the whole group at ease and matched perfectly to the mood of the hen. Had everyone laughing and made some great drinks - would recommend it to anyone as a great start to a hen night.

Alfie is fab 10/10 would recommend 👍🏻👍🏻👍🏻👍🏻 His master class was amazing and very informative.

We had a Masterclass and it was such a enjoyable experience. We were served by Alfie who was such a delight! He even managed to switch the class to Spanish to cater for the group! Highly recommend it! @Alfie eres un Crack!!!