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4.0

Based on 48 opinions finded in 1 websites

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Nº 384 in 828 in Blackpool

Nº 77 of 126 British in Blackpool

Score
OpinionsNoteTripAdvisor484.0

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Great hotel, food and service excellent. Staff go out there way to make you happy, great location at north promenade. .

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Paul C . 2023-07-10

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I booked this 4 day Xmas break with a number of friends. It had been recommended by a close friend who was in the party when we attended. ( this was a return trip for her) when we arrived we had a lovely welcome from the owners and staff. we were very well looked after for the duration of our stay. The rooms were more than adequate, we had the option of a twin room with a sea view or a double room at the back of the hotel. we chose a double room. it was cosy, not any space for a table and chair to sit at but as we weren't spending a lot of time in it , it really didn't matter. the service and food was good and we were well catered for.

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Kevin N . 2022-04-19

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No never go why no why no why no why. No why no why why no why o why no why no why no never come here never in a million years

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jools . 2022-01-16

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First Class Hotel staff made you very welcome, great meals, room and hotel spotless, came round with sandwiches at night, even gave everyone a Xmas present thank you to all at The Strand Hotel Blackpool.

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mrtilly . 2021-11-06

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Cook provided an autistic child with a meal that was not on the menu! Terrific! The staff in the restaurant were helpful. Only improvement i felt was required was for the waiters/waitresses to provide each table with a rack of toast at breakfast time. Apart from that, the service was amazing. The hotel provided superb entertainment which everyone seemed to enjoy! From golden oldies era to modern music, there was something for everyone to join in with. Great value for money. The beds were very comfy, bedding great quality. Cleaner who was on was friendly and did an amazing job in the mornings. Very happy customer and would come back in the future.

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Allison G . 2021-07-20

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We went to the strand Blackpool on 7th June a party of 5 it was absolutely the best holiday ,Mary,Brian,and staff could not do enough for us,they have refurbished the hotel and it’s beautiful,my sister took ill had to go into hospital and Mary and Brian did everything to help with the situation they certainly go above and beyond for their guests,Rooms ,food wonderful,it felt like you were in a big family ,entertainment very good and every night Paul brings in trays of sandwiches for everyone,oh I could go on and on we all loved it ,thank you again Mary ,Brian and staff see you all again in September,Margaret mackay and family 🥰👏👏👏👏

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mama7480 . 2021-06-14

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Fabulous hosts and staff..lovely food spotless clean what more can i say..really enjoyed this gem of a place

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B238RZsusana . 2021-06-11

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Apparently they allow people to ring them and cancel your booking telling them you will cause problems

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Anne-Marie B . 2018-10-27

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Can I say that first the evening meal is at a good quailty however because the hotel we were staying in didn't do dinner after 18.45 we went to the hotel for a meal after stopping here over the last few years the meal was great however we went to use the restaurant again on the second nite & was ask if we had payed for the meal the nite before this was a insult after using this hotel to stay in the young lady came to us & said leave it with me. So if you use this hotel for a meal get a receipt for your meal.

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GAZBO1962 . 2018-09-14

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all food was top notch more than enough to eat all fresh plenty of verity for a sit down waited on evening meal and plenty to eat forseft serve yourself breakfast

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charlie1948 . 2018-09-05

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Every meal beautifully presented, great choices.Food was always piping hot and buffet style breakfast had plenty of choices too.

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Iain F . 2018-07-06

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Nice basic hotel room was clean,small room bit just what you need for a 1 night stay ! the night entertainment was okay and had a few games of pool at the night aswell breakfast in the morning was the best part was very nice!! would definitely stay agein.. only thing is parking was poor .

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stephanie151995 . 2018-02-16

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Excellent stay, wonderful food. Service from staff was exceptional. Will definitely come again. Top class!! Will most certainly recommend :)

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Ant E . 2018-02-07

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Cold toast & cold fry up, potatoes were hard & not cooked properly, veg & meat were both cold & tasteless, the only hot thing served in 3 days was the soup

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Terri G . 2018-01-01

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Fast service, generous portions, lots of choice. Also sea views at many tables. Excellent breakfasts as well.

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Mary O . 2017-10-29

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Just back from a weekend in Blackpool, stayed here for three nights rooms were good, facilities questionable,bar service very erratic,staff were swearing at each other in the dining room making rude gestures to each other food, was awful first night we had scampi which looked as if had been reheated a few times but was still served cold, on complaining to the owner she said my staff wouldn’t do that (hello !! They just did) she did apologise and said I will make sure it doesn’t happen again ok next night we try again we got a table to seat us all (13 of us) the head waitress said I gave you a table here away from society?? Not sure what she meant by that !! I ordered prawn cocktail it arrived with no sauce then the steak pie was disgusting and full of hard bits don’t know what it was but it was inedible,they advertised roast potatoes they were baby boilers, Eaton mess was a plate of puréed fruit with some wafers through it, Sunday we thought don’t go back for dinner but some of the girls said it was a carvery and it was good, well let’s see lo and behold it was eatable but I will add a pic of my roast potato that I got on my plate,next morning as we were leaving the owner (lovely lady) looked the pic and said what is that ??? The food your chef is serving !! Don’t get me wrong the breakfast was lovely lol barman was selling cans of lemonade price marked at 39p for £1.20 when challenged his response was it is what it is !!! Owner said when she got on the bus to say goodbye to the previous guests she got a round of applause, guess what, she never came in our bus to say goodbye, I wonder why. I ordered wine for the table on Saturday night and was told the barman was to busy and I would have to get it myself went downstairs there was no barman and no customers obviously couldn’t be bothered to do their job.

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Eileen M . 2017-10-23

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Fantastic hotel been going for a year now nice clean comfy rooms staff so welcoming and very friendly nothing is too much trouble for them, lovely breakfast, highly reccommended ,

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Irenebattle . 2017-08-20

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The food was excellent, with a very good choice on the menu, the waiting staff were excellent & nothing was to much trouble, (my son is a fussy eater but they made sure he didn't go hungry)

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Terri G . 2017-01-04

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About half a mile north of the Metropol this is a good place to dine, very clean good choices for breakfast and evening meals, very pleasant staff.

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lionel b . 2016-12-03

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each year our social club takes around 100 guest to this hotel and every year they go out of their way to accommodate us with entertainment, amazing food, the most comfortable beds with the best pillows and softest bedding ive ever used.

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ajay4hibs . 2016-10-27

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Breakfasts are buffet style you can have as much or little of what you like no waste. Evening meals had a good different daily choice. Everything was professionally presented and sufficient. I always left the restaurant feeling full. Compliments to the chief and kitchen staff....

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11JACKSON . 2016-09-09

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Dirty room and no entertainment for children. Dinner was absolute chaos: understaffed and half of the staff walked out, leaving the rest on their own. Staff were ringing to check on whereabouts of food which never seem to come, waited hours and many left without eating. Some staff cannot speak any English? Completely unorganised.

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kfb739 . 2016-08-26

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Great location only two tram stops to town.very nice and modern. Staff where very friendly. Lift has to be the slowest I've ever experienced. When my 63 year old mother could walk upstairs faster than the lift it's a bad day.restaurant food wasn't the best choice but was lovely the soups where beautiful.however breakfast was horrendous plates filthy no plates or bowls ready not enough staff to serve . You order chicken wings and get ribs lol the ribs where amazing better changing menu I say.you order hunters chicken and instead of BBQ sauce you get pasta sauce or gravy depending on your table lol it was crazy in there we enter dining room at same time as a training group they have finished their dinner before our order is taken. Entertainment varied one night the Monday singer was great Thursday singer was telling the kids to sit down when they where only ones dancing to his crap.half the drinks at bar where out of date then they ran out of vodka so no drinks for happy hour very varied review maybe we just got a bad week or maybe why it was the mystery hotel.

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kelz139 . 2016-08-24

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Nos alojamos en el Lodge y todo ther Strand cenas se sirve en este restaurante. La comida no estaba muy caliente, enviarlo y volver cocidas y calientes. El personal era amable, pero no puede resolver problemas básicos.

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davayr . 2016-08-03

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Stayed in October to visit a friend and see the lights rooms are quite small had a twin and two singles they were nice and clean and comfortable. The twin had an adjoining door and you could have a conversation with the people staying in there quite funny at times although not in them a lot (to much to do.)Not to far from the main attractions about 15 to 20 minute walk nice and quiet .Food and service was brilliant nothing to much trouble they had some evening entertainment was a laugh and unexpected finished of your evening all in all a very good stay would return.

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A TripAdvisor Member . 2016-04-24

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Well!Just been with National holidays to the Gatsby weekend!Good point the theatre group worked so hard, too hard!The meal was very poor for £30 head!Poor meal choice lamb/veg lasagna mains, cold soup, poor mains, lasagna mush, no gravy for lamb, no tea or coffee wow!Sweet was OK!All for £30.Most people seemed to enjoy the entertainment though!Stayed next door at the New President, great meals which spoiled us!xw

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PHILIP W . 2016-02-15

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The murder mystery night meal was lovely with choices as are the breakfasts. Good views of the Irish sea. Friendly staff

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supergranWakefield . 2016-02-02

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Stayed hereDining with sea view promisingLimp saladHalf hour wait till next courseWas recommended the fishAn extra large fish finger with limp chips Diner next to us asked for coffee received teaMilk and sugar whipped away before usingStaff new and undertrained did the best they could kitchenLet them downNever again

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Territwinkle . 2016-01-31

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The buffet breakfast is second to none along with the evening meals with choice of courses The hotel is nice and warm making it a pleasure to enjoy your meal

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LITTLEDICK . 2016-01-05

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After such a fantastic 2015 new year. we wanted to return we managed to get booked in quite early in the year & awaited the New Year. but there was something not right The place had become unloved & it's the small little things that just put the icing on the cake.The food last year was very good- presentation & service exceptional This time food o,k,running out of soup ! & other dishes was a bit out of order The entertainment could mot be faulted Mr.Palmer & dancers Brill Nigel from the hollies Tony were very good We missed you Jane & Aron Goodluck

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julia S . 2016-01-03

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We stayed at the hotel and generally would have gone out to eat. But a long day of business and we decided to relax in the hotel and use its restaurant. So glad we did. The food was very good, verging on excellent. So when you consider how much you could pay in other restaurants locally, it was really good value.

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OnlyFred . 2015-12-11

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Breakfast help yourself. So no waste and you have as much of what you actually like. Staff quick to serve food nothing too much bother.

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11JACKSON . 2015-12-11

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Me + my wife went away for her birthday on the11th of september to the13th september with her birthday being on the 12th.We stayed at the hotel next door the rutland but we only had b/b no evaning meal we did ask if we could have a meal on the saturday night but the landady at the rutland said she wasnt doing evaning meals.So we booked an evaning meal with the strand at £12 each 3 course .Anyway we orderd our meal which was a choice of asparagus soup of which me or my wife dont like spring rolls or prawn cocktail.I had prawn cocktail +my wife hadspring rolls with a bit of salad on the side. The main meal we had chicken with stuffing and mash potatoes and small side of veg but there was no stuffing and the portion size was as if it was made for a 2 year old. However we did want steak but there was none in stock and the other meal vegetarian. Then the only pudding available was a sponge pudding which again was child size. Very disappointed.

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Paul R . 2015-09-27

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Food was great 3 choices starter main and dessert. Breakfast was amazing to, for the price we paid and being a fussy eater it was the bees knees.

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muirjaap . 2015-07-28

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Fantastic, could not fault this hotel. Food is great, staff are friendly and very helpfull and join in with famil fun (sorry about the lighter trick Jonh!!!) Will definately be back.

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Bubbs33 . 2015-04-26

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very nice place to stay really nice people could not do enough for you , excellent menu food cooked lovely entertainment was great

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Jen S . 2014-12-28

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Good food, hot, plentiful good service i would recommend the baked Camembert and the smoked salmon was very nice, water was plentiful over all a good dining experience

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kimmy53 . 2014-09-27

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Simple foods with vegetarian choice and excellent service.Always provide glass of water without having to request.Not so good when Karl has day off and not much flavour in coffee

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PatsyC0lchester . 2014-07-20

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Brilliant restaurant , staff were so welcoming and nothing was too much trouble. Food was excellent, great variety , always piping hot, served quickly, plates were cleared immediately...just a great place

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dizz10 . 2014-04-28

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Visited Strand Lodge for February's Gangster Murder Mystery. 3 course meal was excellent, great entertainment and brilliant value for money at £30 per person

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NicolaS240275 . 2014-02-16

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Part table service and part self service. The quality and quantity of full English breakfast was first class

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Darren J . 2014-02-04

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Everything was excellent .... Staff was excellent and help ful but some of the food could ave been better example .... The chocolate moose was to runny msde from cocco/ chocolate powder and ham egg and chips was advdrtisred on one menu .... I was expecting slice of ham but ended up with gammon. The gammon didnt rite so sent it back had fish pie and that was outstanding. I am a ex chef so i know wat im talking about and i would prob come back and hope for a slight inprovement on them couple little things Thanks

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pigeonboy48 . 2014-01-21

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The restaurant is clean stylish and modern with a good menu ,the staff are friendly attentative and helpful even has nice views from the windows

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Richard D . 2013-10-18

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liked everything conected with this hotel as stated it was faultless brilliant staff and food, Good location, nothing was too much trouble.

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charles w . 2013-07-13

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Liked everything food fabulous, service excellent, nothing too much and great value. Staff at the Strand are very friendly and willing to help you out without any problems whatsoever.

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Michelewalsh . 2013-04-28

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Food was delicious and there was plenty of it. great selection for adults and children. The staff were very friendly and worked very hard to make sure your food was on the table in great time and warm

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reesteph . 2013-04-01

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The food was excellent very well cooked and presented very good chef. The restaurant staff served our food quickly and efficiently I could find no fault at all. Our breakfast was buffet style which enabled us to have just want we wanted and as much or little as we wanted again excellent.

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11JACKSON . 2012-12-10

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The restaurant itself reminds me of a canteen, it needs brightening up a bit. The service was excellent, the staff couldn't be more helpful. The food is not fancy but all well cooked, quite tasty and very good value 3 courses and coffee for just £12. If you want haute cuisine then it's not the place for you, but for a good meal at a reasonable price I would recommend it.

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monarch1886 . 2012-10-04

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I will start from when I walked into The Strand to when we said our farewells when walking into the strand I was a little disappointed the reception area is small and the girl told us what we are entitled to on the Fully Inclusive we then went through a door which the handle was loose we entered a small lift but being on the first floor we did not use it again we then entered the room 140 which looked nice till you looked closer the chairs were frayed and the bathroom when you got into shower it creeked but they must have safety checks! we then went down to evening meal which was top marks so was the waiter service next day we went down to breakfast top marks again! in the evening we came back at 5.50pm to have a drink my husband was told no alcohol until 5pm we then went to evening meal which the dinning room was cold and we had to move from the window but the food was good we then got up to say our farewells cannot thank you enough Jayne for moving your car not many would of done that! but i have said this on how it was and then we said goodbyes

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Junidot . 2012-09-30

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used the strand as meeting point for reniniun we were at good service polite staff coped well with about 150 falklands v

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Sharonperry . 2012-06-18

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Great food, service, views and decor. Would go in even if not a resident.

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GrannyD1910 . 2012-05-22

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family of three all vegetarians prebooked 1 week holiday on 8th march 2011 for week commencing 23rd april 2011 on arrival reafirmed vegetarians hugely disapointed with poor choice in comparison with meat eaters on menu to add insult to injury my wife was given a chicken curry on the friday evening we left for home about an hour later cutting our losses richard hawkes.

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siren187048 . 2011-05-09

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