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3.5

Based on 172 opinions finded in 1 websites

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Nº 560 in 696 in Mendip

Nº 15 of 25 Pizza & Pasta in Mendip

CUSTOMERS TALK ABOUT DISHES WITH..roastcoffeepizzacookedcheese
Score
OpinionsNoteTripAdvisor1723.5

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Awful service. We booked a table for the six of us and we were all really looking forward to the meal, as we’ve always thought that it looks like a lovely restaurant. We were waiting for over half an hour before our drink orders were taken and another 30 minutes before they appeared. We ordered two charcuterie and cheese boards as starters between us and it took over 40 minutes for these to come out. When they came out, each board only had two tiny pieces of cheese which had clearly been broken off a slab a cheese rather than cut. At £18 each these were extremely disappointing. We were then waiting another 45 minutes for our mains and when they came out our starter plates etc had not even been cleared. We had been in the restaurant for almost 4 hours by the time we left as a result of the long wait for any service. The restaurant wasn’t exactly busy and the staff were standing around most of the time. We asked to take off the service charge at the end of the meal due to the poor experience and the waitress was rude and did not apologise for the poor service. Will not be returning.

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harriet166 . 2023-12-27

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Terrible service. We were the only people in the restaurant and the staff were more interested in talking to one another rather than taking care of us, i.e. taking our order, checking if everything was ok, etc. everything we asked for seemed to be a major inconvenience to them. The food was also not good. I ordered steak. I asked for them to cook it medium, but it was tough and chewy and the accompanying side dishes were under cooked and tasted bland. Overall, really disappointing experience and I definitely would NOT recommend it to anyone.

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Andjoco . 2023-12-25

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Haven't been for about a year and it was again poor. Service is almost non-existent. It took over 25 minutes to place a drink order which came after another long wait. One pizza was black and crispy, the other undercooked and soggy. Wish they had the original chef who opened this place as the pizza was far superior.

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Jim . 2023-12-20

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Arrived on Friday night to see if we could get a drink - told if we wanted a drink we would have to wait 30 minutes as too busy! Also on Sunday told at 1657hrs that we had two minutes to order a drink as they were closing at 1800 hrs — We went to Palmer Street Bottle Shop and had a lovely hour spent with 6 friends!

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Chris P . 2023-12-18

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We came in here for an evening meal having liked the look of the menu outside. The place was spacious and airy on a warm evening. Staff were welcoming and helpful and our food was beautifully cooked and presented. It was great that you could get many of the choices as either a small plate or a main course. I had the roast cauliflower which was perfectly cooked and spiced. with a tasty sauce, a crunchy topping and a finish of pomegranate seeds. My partner had pollock, again perfectly cooked with cannelini beans and artichokes. The house wine was good and we even bought a bottle of wine to take home with us from the enormous selection on display, helpfully grouped by country.

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Cool Caro . 2023-09-10

MORE AT TripAdvisor

Called in for lunch and managed to get a table for 2. Although they weren’t too busy, lunch took a while to arrive and was presented nicely. However my steak was overcooked and a bit fatty, and at £20 seemed pricey. My girlfriend had kedgeree which was tasty but portion was on the small size.The staff were friendly but at £55 including a service charge, it will be some time til we return!

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r1punter . 2023-08-26

MORE AT TripAdvisor

Great place if you can secure one of the upstairs tables looking down on Frome’s main drag. Well-spaced tables and a good place for conversation. Unfortunately they’d run out of kedgeree, which we wanted. We settled for a burger and the cauliflower, which weren’t bad, and the hummus flatbread, which was less popular. With a house leaf salad, lager and an elderflower cordial, the bill came to £92.40 for four (including a 10% service charge).

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higvin . 2023-08-16

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We followed our noses to Eight Stony Street - the wood-fired pizza oven makes itself subtly known as you walk up Stony Street itself. It's a sunny, attractive space that welcomes you. The menu is simple but intriguing, promising local ingredients combined in imaginative ways. We opted for a pizza, an antipasti platter and some homemade taramasalata. The pizza was as good as any Italian offering and the antipasti featured some of the best English-made prosciutto we've ever eaten. The taramasalata was just superb, so good that we asked for some to take home with us, which the very helpful and warm staff - all of them so friendly and confident - made happen. All in all, a really lovely experience. We wish we lived more locally as we want to come back and try more of the menu, because as chefs ourselves we love a kitchen that's excited about local food.

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Pip V . 2023-08-10

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Hidden out the way, good food and good service. Would recommend booking as it was very busy. Would eat here again next time in Frome

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Bouie J . 2023-07-17

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Terrible service although good view of street life whilst waiting and waiting. Scruffy place, poorly lit stairs to loos, ignored requests. Annoyed to pay £9 for a bacon sandwich, slice of bacon in dry roll. Very poor value.

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angelikaw133 . 2023-07-16

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Even though our table was booked for 1pm, we were given the brunch menu and only realised there was another lunch menu to choose from when ordering desserts. Waiter took our order and read it back to us but the side of chips ordered were forgotten about and after chasing only arrived after we had finished main course. Roasted cauliflower main dish was delicious but served lukewarm and despite us asking about portion sizes when ordering, was only half a cauliflower when we were told it would be a whole cauliflower so no need to order any sides but we were left still feeling hungry.. We had to ask for cutlery for our desserts, then they brought all spoons and no knife for the cheeseboard. Cheeseboard was served without the grapes mentioned on menu and when queried was told they didn't have any so was served without. Would have been nice to have been advised of this at time of ordering! Home-made crackers tasted burnt and cheese looked like someone's leftover crumbs and extremely small slices. Overpriced food for what we received, so poor value. I think I'll give this place a miss next time I am in Frome. Shame, as location and ambience was so nice.

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awhite106 . 2023-07-08

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We visited Frome for the first time today (what a great place) and came across this. We really liked it. We had a sharing charcuterie platter. Delicious. Perfect for a light lunch. It was my wife's birthday and she had a couple of cocktails which she thoroughly approved of! (I had a very good non alcoholic cocktail Cornish Sunet) There is a disabled toilet. But access isn't good. Lots of stairs. A really pity. A wheelchair user wouldn't be welcome. Someone like me who walks with sticks can.just about manage.

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BennyDiction . 2023-06-21

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Lovely atmosphere and excellent staff. Catered for allergies without issue and food was amazing.

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Emily C . 2023-06-10

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So disappointing. We have been eating here for years and never had to complain., until tonight. Half cooked Cornish new potatoes, dry inedible burger! Staff were great. It’s all very well advertising a new Sunday brunch but shouldn’t you get your bread and butter menu sorted first. Lovely atmosphere but food reallyletdown.

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Jonseybid . 2023-06-08

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Lovely relaxed vibe and delicious food. The staff were very friendly and the whole place has a very chilled atmosphere.

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Tom G . 2023-06-03

MORE AT TripAdvisor

First visit on a crazy Coronation Bank Holiday weekend...superb service...friendly and helpful and efficient...shout out to amazing Italian (Barman?) who went above and beyond due to sell out of just one thing on huge Menu. V knowledgeable about the ingredients..offered appropriate alternatives to make sure we were happy. We were! Great chef who sent up a little taster..all in all , with lovely waitresses, some of best service we've had for a long while. Great non alcoholic cocktails and beer (both driving) and fab location. Great experience! Thank you x

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davinci1996 . 2023-05-09

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Shockingly bad. Half an hour before anyone approached us for a drinks order. Long wait for mediocre bowl of soup. After waiting over an hour and three quarters for our main course we cancelled the order and left. And we'd waited so long all the chippies were closed! At no point did anyone give us any explanation or apology. Our orders were basically soup and pizza - we're not talking complex food here. Many other diners in the same position. If you value your time - and possibly your palate -DO NOT GO HERE!!

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Caroline N . 2023-03-31

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Mmmmm..a few issues we were not pleased about. We ordered 2 pizzas and had quite a long wait which bothered us because we were off to see a show so were on a bit of a schedule...I am gluten intolerant so ordered accordingly...I was not told verbally that the base would have an extra £2 added on because it was gluten free.. I've never had this before...would not have been so bad if I had been advised of this when ordering...Also the Service Charge.....Although on the receipt as discretionary it is AUTOMATICALLY added to your bill without really making you aware...It is US the customer to make this decision....I do not think this is a fair and honest way of trading as being british we rarely complain or challenge our bill at the end of the evening. Its made me much more aware that the bill needs to be carefully checked before payment in future ....Shame good venue but its the small details that really count with any eatery. Would we return...Probably not.........

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oinmnoh7686 . 2023-03-19

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All the the staff (bar the man who appeared to be the owner) were lovely and friendly. The owner was impolite to customers, and staff. He forced another couple onto our table - by shoving our stuff up the table almost causing spillage. He didn't ask, he told. It was awkward for me and the couple being seated and made me feel uncomfortable. Luckily the rest of my party were at the bathroom at the time so were saved this incident. The food was rubbish. Tasteless risotto, a burger so dry I may as well have ordered and inch of leather, and a pizza that my overeating pizza fiend child only nibbled at, and didn't like. Its a low bar, but it met it. All in, my partner and I agreed that the pizza was the best food that was served, but given low the bar had already been established above that is saying something. But as I stated, all of the staff we interacted with, bar the one, were lovely. Although they all looked overworked and tired. The one, the owner, shouldn't be there walking about trying to squeeze every extra penny he can from the place, or being rude to those around him as it brings the tone down. The venue is nice, the decor, the potential for ambiance - remedied easily enough. Would only consider going back if the owner took a back seat and let the people he is paying (badly im sure, given his reaction to a staff member suggesting they took some of their accrued 17 days of holiday) to do their job.

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idle0 . 2023-03-05

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Disappointed overall with the experience as service was poor. Would not recommend as a venue offering value for money.

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Eggsrus . 2023-02-18

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Really looking forward to our lunch and there was a lovely welcome from front of house. But we cut it short because the service was so slow. Staff were pleasant but after waiting 25 minutes for 2 x drinks to arrive at the table and...

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FromFrome . 2023-01-08

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Great to know that Eight Stony Street is back , it went off the rails for a while, flirting with sharing board hell, but two meals out in December have re-established it as a Frome favourite. The wine has always been top notch of course,...

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maxwide . 2023-01-03

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After seeing the poor reviews of this restaurant, on Trip Advisor, I was concerned prior to my first visit leading up to Christmas. My friend and I were very happy with the food and service. The pizzas were cooked perfectly. The starters were also very...

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davidhG815ZO . 2023-01-03

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Sadly not great. I’d advise eating elsewhere. I did send them a complaint after I’d left another bad review on open table, but to date have not heard anything back. Won’t be returning and would advise you to go elsewhere. It’s nice location and the...

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DHuss8 . 2022-12-29

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We have visited this place once before for breakfast and it was excellent. We returned for lunch and it was completely different. Although it was not full we were warned that the kitchen was overwhelmed with orders so there might be a delay. This was...

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RuM-Oyne . 2022-12-20

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I've been to stony street once before and ordered a pizza. Service was slow (40+ mins for one pizza in a restaurant with 2 other diners) but the pizza was great, so I suggested I come here with a friend for lunch. Unfortunately I felt...

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co734 . 2022-12-19

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For years myself and my husband and friends have enjoyed coming to 8 stony. This visit was dreadful from the point of contact. Waitress no etiquette and appeared to not know how to engage with the general public. Service dreadful. Starters fine. Mains were undercooked...

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678mandyt . 2022-11-28

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The slowest service known to man. We popped in here ahead of a dinner reservation hoping to have some cocktails. After being ignored for 10 minutes at our table we went to the bar to order drinks and pay up-front for speed. After 25 minutes...

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binkmb . 2022-10-31

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We were there for my daughters birthday a table of 4 , it took over an hour to get our food , the service was dreadful, no one filled our water or kept us informed, the food was less than average , could have had...

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946debbies . 2022-10-22

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Service dreadful. Arrived at 7pm and Dinner didn’t arrive until 8:10 pm. Lack of staff and poor quality of food. Won’t be going there again and we live just up the road!

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Mark S . 2022-10-22

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Arrived here as a table of four and after waiting about 5 minutes were seated. Drinks order taken, although very expensive, £35 for a bottle of prosecco! Meal ordered was then taken. The starters came out fairly quickly. Mushrooms on toast, fishcake and the radicchio...

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Dawn D . 2022-10-16

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Friendly service at first and our starters were great but the main courses were ordinary and then we were abandoned! Our coffees never arrived so we had them elsewhere.

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Kathryn M . 2022-10-02

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Visited this restaurant while staying in Frome and it had (mainly) great reviews but we were thoroughly disappointed. We arrived for a family meal and were placed on bar stalls, for an evening meal (odd?), took about half an hour to get a drinks and...

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Ollie T . 2022-09-18

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Reserved a table here for a (well overdue) family get together. Chose this restaurant as it had an overall good reputation and was considered slightly more “upper class” for a restaurant in Frome. Upon arrival, our table of 7 (6 adults, 1 baby) was the...

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Peaches1597 . 2022-06-24

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I visited this venue with my sister and it had a lovely, friendly atmosphere, with great food. I would highly recommend this place to friends and family.

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X11DKlindaa . 2022-06-03

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We sat upstairs which had a great view and the tables weren’t too squashed in which was nice. The staff were friendly but service was very slow and it wasn’t busy. The food choice was good and when the starter arrived it was a good...

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CWh00 . 2022-06-01

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Came in on Sunday evening for industry night, was seated very quickly and ordered a pizza and drink which both arrived withing 10 minutes. Amazing service thanks to the like of Archie and Callum. Pizza was the best I've ever had, will return again.

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travisbY4217MP . 2022-05-22

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We came for Lunch as a group of friends. The service was great, Prosecco on arrival with a great table and menu all ready. We had wine tasting, alongside a 3 course meal. All wines were gorgeous and we were allowed to swap a couple...

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beatricebG9044TG . 2022-05-20

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I felt a bit let down that I previously phoned for a window seat and for ot to be confirmed for that time, to arrive and was sat right in the middle and all window seats had gone. I wouldn't mind where I normally sit...

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Samantha P . 2022-05-12

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Had a fantastic night with friends. We Pre booked the table, it was busy but the service was great, fantastic menu with a good choice of gluten free food. Callum was a fantastic host. Keeping our bubbly group of girls happy. Would definitely go again...

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Maudling . 2022-05-07

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Family supper with son and grandchildren. Service a bit slow but very genial, food excellent particularly the pizzas. Vibrant, friendly atmosphere.

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EllenT . 2022-05-03

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We hung around by the entrance to wait for a table (as instructed by jr staff member) The Manager turned up 5 - 10 minutes later who told us that they were not serving food that PM. No apology for keeping us waiting. (Website indicated...

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Somerset-Mr_Z . 2022-04-23

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Went here with friend a few weeks ago. My friend’s cocktail was a total disappointment at £10.! The mackerel starter (£10) one side fillet of soggy not fresh fish with a hard bit of seeded bread. Told the waiter the fish wasn’t fresh. Came back...

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bettyslater . 2022-04-22

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Stopped in for a couple of drinks and nibbles before heading down the road to the cinema. Really loved this place and just wish we’d had more time to spend there! The atmosphere was great - we sat in the lower half looking out onto...

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stephaniewS1174WT . 2022-03-28

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The pizzas and burgers looked good but the other food on the menu/the food I ordered (soup and salad) were not tasty. Easily fixed though if they shorten the menu a bit and focus on a few trusty good dishes - they have nice staff...

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lmm31 . 2022-03-24

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My wife and I popped in for lunch whilst in town. The staff were very nice despite it still being quite busy even mid afternoon on a Sunday. We were a little disappointed by the visit in general. My wife and I both had a...

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34PatrickB . 2022-03-21

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We had a lovely lunch. The burger was delicious and service was great. Nice relaxed atmosphere. Would definitely return.

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milesymilesy . 2022-02-05

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We had dinner upstairs and the overall experience was excellent. The service was super friendly, we had a lovely table next to the big windows to see the street scene and loved the wine shop downstairs that meant we could choose wine not on the...

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james r . 2022-01-30

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We had a great evening thank you, Friendly staff, fantastic food. Loved the Vension & beetroot salad just wanted some bread to mop up the juice (next time😊). My medium steak was cooked to perfection and the duck breast that Hubby had was the best...

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Sueeatsout . 2022-01-20

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The restaurant is very well placed on Stony Street. The food was excellent and the service efficient. We had the Truffle Sourdough with Camembert and Picked Grapes (sublime), Somerset Onion Soup (superb), Margherita Pizza and Blue Cheese Pizza (both of them did justice to the...

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Sandeep65Gupta . 2021-12-21

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Stephenie kindly managed to find us a table even though we didn’t have a reservation, lovely food, quick service.

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Susan C . 2021-12-11

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Good first impressions as the place does look lovely and great atmosphere on a busy Saturday evening. however how busy it was I don’t think warrants the service we got. Rather than being assigned one waiter or waitress we just had lots of people looking...

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Aclare_97 . 2021-12-04

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Came here in October for an anniversary meal. Staff were extremely welcoming and friendly and served us quickly which was a positive. We went for the vegetarian sharing platter first which was £15 for basically a few bits of average, tasteless food. It was as...

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hennab2016 . 2021-10-16

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We had a great time at 8 Stoney Street yesterday. Hannah was a super waitress. Shame about the pizza toppings. Very light compared with the last time we came when the toppings were generous. Given the price, I expected better.

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Beck W . 2021-10-03

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Brian C London, United Kingdom 4520 Reviewed today via mobile This place has mixed reviews on TripAdvisor but we thought it was very good. We started with wine and olives - all good. Then we had pizza, one of the hardest dishes to get right....

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Brian C . 2021-09-30

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I came in recently with some friends, and we had a blast. The food was great, and the staff were so welcoming and lovely. The service was excellent. Will come again!

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Maddie R . 2021-09-30

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Been here an hour and a quarter for a lunch to celebrate our daughter’s 18th. Still no food. Only ordered 4 pizzas and a burger. Half the tables are empty upstairs and no one else seems to have any food. Hang on, here they come....

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RickF748 . 2021-09-25

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Fully recommend. Great food and staff. Great service from Amelia! Had a burger and it was really yummy

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G2895EVdavem . 2021-09-02

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The location is great with large windows overlooking pretty cobble streets while the interior has a cool, contemporary feel. But the cool part was overdone as on a cloudy evening the air conditioning meant the upstairs restaurant area was decidedly chilly. However, our server Amelia...

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Cruiser38003513038 . 2021-09-01

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How lovely to see a busy and buzzing restaurant again, service was excellent and staff were all friendly not to mention the delicious food. Special mention to Hannah and Amelia.

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ValCT57 . 2021-08-20

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large party of 14 but staff were brilliant and food was very good. Would highly recommend a visit if you are in Frome.

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slY5997ZG . 2021-08-16

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We used to love their pizzas, and ordered them frequently throughout lockdown. However, from eating one in the restaurant recently, we were shocked on how awful their pizzas were! It reminded us of eating a cheap frozen pizza! Considering how overpriced the pizzas were, the...

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Alz456za . 2021-08-15

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Eight Stony Street’s resident wine expert Amelia is a kind, courteous and considerate hostess who is downright hilarious. The ambiance and food is pretty fabulous too!

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Mark S . 2021-08-14

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Went in randomly and were wowed by the menu... ordered a bunch of starters and everythign was amazing! Would go back any day...

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CarlosFAH . 2021-08-12

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After 5 years of life in Somerset I eventually succumbed to a dining experience at Stony Street. To say I was pleasantly surprised is an understatement. The ambience is bright and airy, the atmosphere lively and the food damn tasty. What made the experience even...

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V6864CJdavidc . 2021-08-12

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There is a great atmosphere, the staff are excellent, pleasant, helpful and friendly. The decor is contemporary without being overdone. There is an excellent range of wine on offer, although beware of the corkage fee if you go off menu. It all provides for a...

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Caroline W . 2021-08-03

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an hour long wait for an extremely average pizza (that bizarrely was cold) - when I said this seemed a bit odd a man identifying himself as the owner of the establishment told me they didn’t have enough staff and so we were lucky to...

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kanjed2021 . 2021-08-02

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We have been going to Stony Street since it first opened and have used the pizza takeaway service through lockdown. We absolutely love the place and the food is amazing. We took a friend who was visiting to Stony Street recently to try one of...

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piskie_sa . 2021-08-01

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We had booked a table for lunch but arrived early and had a wonderful Pre lunch experience trying wine with Hannah who suggested a variety of wines that we were able to try before we ate . We expected good food but Hannah’s knowledge and...

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nickt1812 . 2021-07-31

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Very disappointing visit for lunch. Waited almost an hour for our food had to ask when it would be coming . Just about to leave and 3 different staff hurriedly brought food but no cutlery. Then staff just left a pile of napkins and flatware...

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ronal685 . 2021-07-29

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Drinks were lovely, we had a friendly waitress, and the restaurant is great. We didn’t enjoy the food unfortunately, which nobody thought to ask us at the end of the meal before fetching us the hefty bill. Almost everything we ordered for the main had...

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bluntg2019 . 2021-07-21

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The pizza I had was AMAZING, best I’ve had!! However, don’t go if you are bound by time - it’s been a few occasions now where we have been waiting for a while for our food and even drinks to arrive. I think they need...

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342catht . 2021-07-18

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There's no denying the pizzas here are delicious, its just a shame they take a bit too long to arrive. This is then compounded by drinks orders taking even longer and no recognition whatsoever by the staff that things are slow. Our final order of...

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OldMatey2016 . 2021-07-18

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Came by here after a long day with our 1 year old, staff were friendly and welcoming and played with our daughter, food was lovely although they forgot one dish twice.. no matter. The part i’m most perplexed about is in the wine shop itself,...

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Dreamer821325 . 2021-07-17

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Great place for a spot of lunch and people watching. Staff were great and the food was spot on. Sure we will go back but next time would rather sit upstairs I think. Our table downstairs by the door felt a bit exposed and like...

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Daddy2twotwo . 2021-07-16

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This was our favourite place for dinner in town but the standards have really slipped. The food wait was about 45 minutes which is okay if the food is good...The staff realised the wait and apologised. The pizza was ok - not as good as...

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JimWeston70 . 2021-07-11

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Stopped by on a Sunday afternoon and enjoyed a very nice and reasonably priced bottle of Viognier. Didn't eat but the food we saw being served to others looked good. Good service and nice decor. I note that another reviewer commented on the lack of...

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Oz264 . 2021-06-30

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We took the family out for a bite to eat for a long overdue catch up. We happened upon this place and they had a table available. It was a sunny day and we were seated by the huge windows, this was a big mistake....

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NicolaS476 . 2021-06-28

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This restaurant falls under the category of being a few minor changes away from perfect. The food, both the selection available and the quality, was great and felt like a good value for money. The drinks menu was good and again provided good options. What...

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Will96D . 2021-06-27

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We just popped in for coffee on Sunday morning and the two staff were very friendly. A lovely relaxed environment and spotlessly clean. Also a weird point but they had "who gives a crap" toilet paper in the bathroom which is environmentally friendly toilet paper...

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jennas398 . 2021-06-08

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I don't normally write reviews but the meal I had here yesterday was amazing. Market fish cooked to perfection and best Tiramisu i've had. Lovely friendly service too. Will definitely come again.

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Ieva_lakute_1990 . 2021-06-06

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Long-time resident of this wonderful town so have watched this spot on Catherine Hill change over the years but latterly it’s been very consistent for producing great food. Took my family here for a special lunch on Sunday that we had all been looking forward...

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SarahMW . 2021-06-01

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Home delivery service - We ordered the salt & vinegar onion rings and tater thingys for starters + pizza to share (plus a glass of wine, which came in a flip top bottle = marvellous!) The food arrived promptly and it was delicious 😋 We...

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Trek782674 . 2021-04-08

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We had been to this location a few years ago when it was called something else so decided to have a mid-week lunch here while passing through Frome. The location is fantastic. We had a table in the window with a great view up Catherine...

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Bro44 . 2020-12-16

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Well , it is a lovely place and wonderful staff , the food was tremendous...but....the 3 posh ladies only concentration was liquid lunch whilst their 700+ kids run amok of the place , the noise level was the same as concord taking off.....we would definitely...

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RussellD367 . 2020-10-28

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We ordered a gluten free pizza and an ordinary pizza for delivery, having enjoyed these before, The ordinary pizza was fine, but the gluten free base was very disappointing - it was like a shop bought base and smaller than usual. I have had the...

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Julie W . 2020-10-24

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Great location for lunch in centre of Frome, excellent food and beautiful wines on tap. A real gem!!!

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Caronne H . 2020-10-23

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Friday evening dinner and a few select bottles of wine. Lovely atmosphere which was great and much needed during these tough Covid times. Location is superb and the staff were friendly and helpful, they also know their wines and how to serve them. Pizza was...

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Tim7000Wilts . 2020-10-23

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Sunday lunch at stony street was an absolute win! Great surrounding and really interesting and incredible food. Seated at a large window where we could watch the world go by on one of the most beautiful streets of England, we were quickly served drinks and...

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Fiona R . 2020-10-18

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Dear Sir, I booked a reservation at 11.30 for arrival at noon,online which was confirmed and very straightforward. I was greeted at the door by a member of the young team who met all my requirements for my lunch,this included the use of the internet...

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David G . 2020-10-18

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We used the takeaway twice during lockdown and the pizzas were very nice. The takeaway closed for a few weeks last month so wanted to try it again at the weekend. This time, what arrived were burnt and one pizza in particular didn't bear any...

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T5463EMsimonc . 2020-10-14

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We visited here on our way home from a weekend away in Salisbury, we had pre-booked or table but then arrived an hour earlier than expected as we'd spent the day at Longleat and finished up earlier than we thought. We rocked up on the...

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LibertyMoore . 2020-10-12

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Have been here several times since it’s opening and unfortunately during that time the standard has slipped further each visit. We had our first family meal out since lockdown and very disappointed. Service was very slow, even for drinks. Drink orders muddled, food felt pre...

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watssaz . 2020-10-11

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As regulars to 8 Stoney Street, we have never been in to try their Sunday menu. Tonight was the night! The lamb was absolutely beautiful and not your usual Sunday Roast - butter beans, Mediterranean potatoes and plenty of veg. Absolutely delicious. I love this...

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Lucyandmauriz . 2020-09-20

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Booked an early table for dinner. Arrived and were seated on a lovely table upstairs overlooking stoney street. The restaurant is lovely with a great vibe. We each ordered a pizza which was really tasty with plenty of toppings. Service was great to begin with, however we were forgotten about once our plates were cleared, despite it being extremely quiet. No one came back to see if we wanted dessert, drinks, or just the bill. Bit of a shame as everything else was spot on. Still recommend these guys for the pizza and lovely vibe

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Alexandra M . 2020-09-18

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I removed my original review as my partner thought it was just a little unfair to the young staff. We do still want to say, is that we found this a poorly run, pretenious establshment with a team that appear not to care, that really does a diservice to lovely Frome which has so many better places. Pizza is ok but only just ok.

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ellie1901029 . 2020-09-18

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My partner and I have been visiting Frome this week fromNorthamptonshire and we were looking forward to trying out Eight Stony Street, not only had it been recommended by a friend but it also looked fab and had a really good sounding menu.Drinks were good to start with- no complaints! Starters is where it began to fall down. The salt and pepper squid we had was so undercooked. The batter was just flour so it wasn’t even a little bit crispy and the garlic bread was slighting too doughy also. Both needed more cooking and attention. I then had the fish cake and green beans and my partner had the lamb koftas and Greek salad. These dishes were both described as bowls... which to me would mean they are full of salad and nourishing ingredients to fill them... but mine was literally a basic fish cake and green beans, my partners looked seriously dull and just lacked any form of flavour. We also had skin on fries.... they weren’t even home made, tasted like maccies chips again skin on fries sound like big chunky homemade chips...My partner then ordered a red wine, which came out cold like it had been in the fridge,I feel like Eight Stony Street are massively trying to be something they are not by describing their menu in ways it just Isn’t. I could have cooked all the food we had tonight but much much better. Pizzas did look great though... so stick to them!!

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georgier258 . 2020-09-03

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Just wanted a drink. Directed to rickety table outside surrounded by flies. Asked to sit inside and they reluctantly gave us stools at a high bar type table which was fine. Waited 10 minutes for someone to at least acknowledge us and say, ‘sorry, we’re a bit busy - we’ll be with you soon’ but nothing. Then called a waitress over and asked if we could order some drinks. She said, ‘just give me a minute’ then went off to clean some empty tables! She then took our order (we’ve been sat for at least 15 minutes by this point) of 3 drinks, so we thought we were good to go. But no! Waited and waited and waited. Several waitresses buzzing around, taking drinks upstairs but again no acknowledgement that we had now been waiting for 25 minutes for a wine, a lemonade and a lager. The woman sat beneath us went to the bar and complained that she had ordered a prosecco a ‘very long time ago’ and still hadn’t received it. It really didn’t seem terribly busy to me with several tables empty but perhaps they have fewer staff under current circumstances. We left in the end, without our drinks. It was the lack of communication and lack of acknowledgement that we had been waiting a VERY long time that annoyed us more than anything. It came across as really rather rude. We were visitors to Frome so wandered off to find somewhere else and fortunately stumbled upon the Archangel. In huge contrast we were greeted by the most delightful young man who invited us in with a big smile, chatting away as he led us to a table. We ordered using an app and received our drinks within 5 minutes despite it being busy. My daughter felt chilly about an hour into our visit so they found us a table inside and we had a lovely chat with the manager about the history of the place. It doesn’t take much to be friendly and welcoming, even when you’re busy. Archangel nailed it, 8 Stoney Street certainly didn’t.

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Lesley C . 2020-08-24

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Utter joke . Didn’t feel welcome from the start. Got told to sit in a horrible corner of a car park ! Then asked if we could move as it wasn’t nice . Then moved into the bar rather reluctantly by the un helpful man on the door ..... only to wait for 25mins for a drink ( that never turned up ) all this while the staff were too busy chatting or cleaning a table ....

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paulcA8007RY . 2020-08-22

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Where is the promised tequila Kent? We had to settle for Prosecco which isn’t even champagne. Suitably sad.

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Sharky_Patterson . 2020-08-15

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