Based on 2.493 opinions finded in 3 websites
Based on 2.493 opinions finded in 3 websites
Nº 471 in 519 in South Somerset
Nº 156 of 159 British in South Somerset
Opinions
The welcome was nice at the bar, drinks ordered and we sat at our reserved table. However, the tables, chairs and menus were all sticky to touch & not very pleasant to be sitting at. We placed our orders via the QR method which was nice to not have to get up to the bar. The meals took about 50mins before they arrived, unfortunately the lighter burger that I ordered was missing elements ( it didn't come with the Quinoa, brown rice and soy beans) I did ask politely if these came separately & the staff member went to ask. When the staff member returned she said they are out of Quinoa, so it just wasn't put on! The staff member did apologise and asked if I wanted any extra cheese, or bacon or salad. So I opted for bacon and cheese. However when the extra arrived I was given cheese and more salad! Two of our other burger meals sadly the burger buns were dry and hard to eat. So overall for a £91 food order for a birthday evening meal and to have issues with the quality/freshness and food missing. We are to say the least disappointed. Over £100+ spent (drinks were £30/40 in total extra to the food orders) is a lot to spend when it wasn't 100% I don't spent money lightly and this was a massive outlay for my family as a treat. It was disappointing.
Claire Curram . 2025-06-05
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Staff friendly meal and drinks good sitting comfortable
Hugh Wakelin . 2025-06-01
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Need to update the website food service times to avoid disappointment.
James Bailey . 2025-06-01
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Good food, good prices. Bar/restaurant was clean and tidy. Didn't really need to book, but it has been busy on the same night in the past.
Stu W . 2025-06-01
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Really lovely staff and environment, we come here often and are always so welcomed! food is always quick, fresh and lovely, aswell as the drinks!
Brodie Sims . 2025-05-31
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Worst meal I have ever had don't no weather I will come back
pete james . 2025-05-27
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All staff were friendly and were very attentive when it came to the meals with allergies. Food was lovely and hot. Would highly recommend a visit
Sarah Hutchings . 2025-05-27
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Being local,we visit the Stonemasons id say at least once a fortnight, we were served today by a number of people, but today Amy stood out for us, it was bank Holiday Monday and on a wim went over the road for a meal with the family. Stupidly we didn't book a table,so thought we'd just have a drink and grab a takeaway. Amy went out of her way and put 3 tables together to accommodate the 7 of us. I know some might say that's part of her job but each to there own. Thanks Amy
Darran . 2025-05-26
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Absolutely one of the best marstons I've been in, food is on point staff are extremely helpful and caring especially Naomi & India always a smile nothings to much. A*
Darran Taylor . 2025-05-26
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Booked on line, had a confirmation by email, arrived and was told there never was a booking and besides the kitchen closes half hr before our booking
Mandy Petrie . 2025-05-26
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Good meal quick service Good experience
Valerie Barnard . 2025-05-26
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Great value for money and Nicky and her colleagues are always so pleasant and helpful, and that’s why we are regular visitors. Keep up the great work and thank you for looking after us so well.
HILARY DICKS . 2025-05-23
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I wish I had been told most of the salad ingredients were not available or it should have been removed from the menu.
WomanCid . 2025-05-21
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Overall a good experience food was well cooked, hot and well presented. Good GF menu for one of our party. Staff were very friendly and efficient even though they were really busy, so food was a bit slow. Only down side was my fault I should have asked for a table by a window , one of our part found it a bit dark as waiting for an eye op. We will be back. Well done to you all. 😊
Florence Petersen . 2025-05-14
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Naomi was a great server today whilst we had our lunch.
kelsey paul . 2025-05-12
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Naomi looked after us today, while we had our lunch, she was very helpful & polite. We also had service with a smile
Kerry Muckersie . 2025-05-12
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Lovely meal 😋 and excellent service from Keira when I visited with my granddaughter. I will come again very soon.
Suzanne Evans . 2025-05-10
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Hit and miss. Need a bank loan if you choose to just drink there...
Pete Blackmore . 2025-05-10
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Good food at a good price. With nice bar staff 👌
eddy maddock . 2025-05-09
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The booking form is so easy to do and we got the food ready quickly and it was lovely the staff are really nice we will be back soon
Toby Lamacraft . 2025-05-09
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Great pub for food and drinks. Helpful and friendly staff 🙂 especially Naomi
Jon Mi . 2025-05-07
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Excellent service from Nick today, chicken tikka was amazing
Nicola Neilson . 2025-05-07
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Very nice polite staff lovely meal thank you!
Paul Rowswell . 2025-05-06
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We stopped here for something to eat. The staff were great. The food was lovely. But the place was a bit dirty. Food all over the floor, and sticky tables
Amanda Cunningham . 2025-05-05
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Excellent service very professional good food and a great atmosphere
Peter Rice . 2025-05-01
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As always, staff are friendly and helpful at the most busiest of times as well as the quiet times.
Liza Leonard . 2025-05-01
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Food very good. Their steaks are cooked perfectly. I like it flared - burnt on outside & red in the middle and they do it beautifully for me. Pies are really tasty as all the food I have had there. They post great meal deals & I can't fault them. Great service, value, location and parking
Deborah Sawyers . 2025-05-01
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Quick efficient service. Helpful staff. All the good was hot and good.
Mrs Suzanne Mallett . 2025-05-01
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Had a perfect blue steak cooked by Tom, everything was served piping hot too, great place Sarah & the staff attentive, wish we lived closer!
Simon Burke . 2025-05-01
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So disappointed on Friday. Husband ordered Hunters chicken. Bacon on the top to crispy and tasteless. Chicken tough.Have been there many times before. But never had to write a bad review
Pamela Blackmore . 2025-04-26
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Fantastic service from Naomi so welcoming, friendly and polite and nothing was to much trouble. Needs promotion great member of the team.
Sarah beasley . 2025-04-26
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Amazing meal. The food was hot and tasty. The mint sauce with onion bajis was so refreshing. The extra onion rings are a must with any steak or burger. The service is awesome. Naomi is so polite and helpful. A great asset to the company. Higher management matterial definitely.
Steven Cook . 2025-04-26
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Whilst on a work trip for a week in April 2025, I ate twice at The Stonemasons in Ilminster, both times is was superb 👍🍔🍨 On the Tuesday 22nd April 2025, I had a delicious Cow Boy Burger with a side of Halloumi Fries and an Orange J2O 😋. The service was exceptional and it was a very nice experience. So 2 days late, I returned and had the same meal, along with having the Dark Chocolate and Mint Tart, this desert was out of this world 🤩. I did get 4 big blobs of chocolate sauce on my plate which (was more than I was expecting) but it was all delicious. The 3 different female bar staff were a breath of fresh air, serving myself and all other patrons with the upmost professionalism. I would highly recommend this pub to anyone in the wanting a good evening meal and atmosphere, and when I’m next in the area, I will be eating there once more.
Ian R . 2025-04-26
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Sarah was absolutely brilliant, 5 stars survive. Food was absolutely delicious, we had two really happy children
Veronika Tzvetkova . 2025-04-20
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Reece and Josh served me they were great
Reece O'Mahony . 2025-04-17
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The team were very helpful as we have a member of the family who has recently become gluten free - having the separate menu available made it much more pleasant for them rather than trying to figure out what might be suitable. Thank you.
Jenny Fletcher . 2025-04-17
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Sarah was absolutely brilliant server, especially as I have a food intolerance. Food and drinks was very very tasty.
ellenvellacott . 2025-04-16
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Perfect food atmosphere and friendly helpful staff
Essentials Express . 2025-04-14
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Booked a table and went in. They only had a high table free which with a 6 year old isn’t great. Went to order on the app but the system was down. Ordered at the bar and then had to wait 50 mins for the food, it wasn’t a lot. The kids mean came out and the beans were crispy so asked for another portion, the waitress wanted to take the whole plate back but as we waited so long we just asked for another portion of beans. The pizza I had was also very small and also a bit underdone. Also because it was so slow they lost out on desserts. Not often you go somewhere and leave hungry.
Martin Storey . 2025-04-12
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Absolutely loved it ! Loved the atmosphere, loved the food and especially loved the service. Very welcoming . Definitely returning .
Ses Jackson . 2025-04-11
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Josh was very diligent, professional and hardworking-awesome young man.
Helen Dearden . 2025-04-10
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Really nice overall, just be warned they have a new policy in place where dogs aren’t allowed in the entire restaurant when it’s busy despite it stating that they can on the website. We also booked a Mother’s Day meal for 2 and by that point there wasn’t much vegetarian option
Ind . 2025-04-10
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Sarah was great when serving, she had a great personality and was so kind.
Ellie Symes . 2025-04-09
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We ordered food for 13 people at 1pm, didn't get our food until around 2.30pm. No explanation as to why, pub wasn't overly busy. The hunters chicken, had no sauce as they had run out of the bbq sauce, chicken was overcooked and looked like it had been hanging around for 30 minutes. Rest of the meals were not piping hot, and I would be lying if I said they were warm at best. Pizza's weren't hot, some chips were warm and some were cold. The staff were fairly helpful and offered us a round of drinks or puddings on the house. Even though the puddings were complimentary they were also cold, the jam pudding was cold when should of been piping hot, also looked like a microwave one. Chocolate fudge cake was that cold that the chocolate had gone hard. Would not recommend eating here unless you have 5 hours free to eat, or if you like hot food. We won't be coming back anytime soon.
Leigh Mungo . 2025-04-06
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Very reasonably priced for standard pub grub and the staff were very friendly. Ours was a party of 6, on Mothering Sunday, and the order came out quick enough and all together. Dropped a star on service because an item was missed of a mixed grill, they overlooked that we had paid a deposit and some menu items weren't available. Could understand the latter if we had sat down late in the day but our table was booked for 1.15pm?
trev cranshaw . 2025-04-05
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Good local spot for food and drink
Liu He . 2025-04-04
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LAURA AND AMY thank you so much for ur amazing hospitality!! The service was amazing, the food was amazing, cant wait to come back again
Beckie Widgery . 2025-04-01
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Extremely helpful and welcoming staff in a very busy Thursday night, which was welcome after a 100 mile drive. Large parking area convenient to the pub. Although the sirloin steak had already been sold out because of demand on this offer, the licencee made the effort to sort out another option and after a short wait, a very agreeable and tasty meal was served by a friendly staff member. The quality of food and service was checked after a short interval and it was good to see the interest shown in customers by management. We were very satisfied with our welcome, service and food and decided to book another meal for our next visit!
Geoffrey Salvetti . 2025-03-30
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Reasonable food at reasonable prices. Attentive staff. Games room with pool and darts.
Richard Porteous . 2025-03-29
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The Food was amazing, the staff were friendly and helpful, Amy and Laura our waitresses were amazing. We will be back. THANK YOU XX
Katrina Clarke . 2025-03-29
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Myself and a couple of friends come here after baby sensory class with our babies for a catch up and lunch. We like being able to order via the app as it’s so much easier when you have babies, the service is fast, the food is good and the staff are friendly.
Becky Samways . 2025-03-28
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Good place to eat and drink decor getting a bit dated but still does the job
Les Slade . 2025-03-27
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Josh was great with us, really helped when we got our wrong. Thanks Josh
Gemma Powell . 2025-03-27
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Pleasant and helpful staff. Pedigree in fine condition Toilets very clean. Overall a nice atmosphere to have a couple of pints and meet friends.
Clive Moore . 2025-03-26
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Great food great service great staff and great value 100% be back
Tony Cooke . 2025-03-26
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Fabulous lunch. Food was really good. Service was even better. Laura & Sarah were so lovely & friendly. Can’t fault anything. Booked again for tomorrow.
Sam . 2025-03-24
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We were a very large group with many children and they looked after us very well. All of our food came out together and we had no problems. The staff were very friendly and accommodating to our large party.
Hannah Ravelo . 2025-03-23
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We had a lovely Evening Meal tonight at the Stone Masons ,Great Food ,Good prices .We were served by Naomi & Josh ,Who couldn’t do enough for us , All the staff were so friendly & Welcoming,Thanks to All for a Great Evening Out .See you all very soon ,Chris & Paula .😊😊
Paula Jones . 2025-03-21
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Visited the stonemasons today for lunch, it was a great service I was served by Naomi she produced a great atmosphere and made sure we had everything we needed. Naomi is always happy to help whenever you need.
Chloe Paul . 2025-03-21
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We enjoyed our meals , one had Scampi, one had mixed grill & I had curry. All nicely cooked. The lady manager on duty was very organised polite & helpful. I left something on the table & she brought it out to the car park for me I appreciated that. The waitress was also polite & helpful. There was a lot of people eating there but it was not noisy . An enjoyable lunch. Thank you to everyone.
Suzanne Cottey . 2025-03-20
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Meal was lovely, good selection of food on the menu, desserts lovely, bar staff happy to talk and Josh was brilliant. Would recommend the stone masons
Clair Coulson . 2025-03-19
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Kerry and the team were welcoming and really helpful, an absolute credit to the company. Food was quick, hot and tasty despite it being a busy lunchtime. Really enjoyed our visit :)
Lisa Page (Pagey) . 2025-03-18
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Gone downhill so much! The app doesn't show hardly anything that's available so have to queue for 15 mins to order. 1 steak was 3/4 gristle and very bland tasting. Rare steak was overdone Chilli was awful and had no taste or spice at all. Half the bits that were supposed to come with the steak wasn't available. No pizza's available. Ran out of tall dessert glasses so we were given small ones but still charged the same as a large. Previously run out of a couple of spirits and the coffee machine hasn't been working for weeks now. Surely in these instances a quick trip to tesco nearby to stock up and the purchase of a kettle and jar of coffee would make a massive difference. AIr conditioning on inside when it's freezing outside so rather than coming into a warm place you stayed cold all night!
Ali B . 2025-03-17
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Pleasant afternoon, great service, pool and darts with mates
Joshua Hansford . 2025-03-17
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Ordered a mix grill, everything was lovely, didn't wait long at all and the pub had a great atmosphere
Reece Ainslie . 2025-03-17
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Food was hot and delicious for a change been three times before food was warm and not great.
T C . 2025-03-16
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Reece, what guy, only problem with him is he makes everyone else look bad!!
Harry samways . 2025-03-16
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Naomi was attentive and bubbly, she was helpful in recommendations for food.
Sabrina Scribbins . 2025-03-15
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amazing place to eat, amazing atmosphere, amazing drinks
chloe allen . 2025-03-15
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Very friendly service from Sarah. Good food and welcoming atmosphete
Jenni Caddy . 2025-03-15
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We had a great time having lunch here. Great value and we had a 30% off voucher which made it even better. Would come here again with friends and family. Welcoming atmosphere and never too loud.
Bronte . 2025-03-15
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Sarah was lovely as always, helped with our order and with applying our voucher!
Harriet . 2025-03-14
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Lovely atmosphere, great food, nice selection of drinks including cocktails and very friendly team. Very satisfied with my visits here and I will be back again.
Sasha Bargery . 2025-03-14
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Excellent friendly service and quality good value food.
Michael Corns . 2025-03-14
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Sarah was lovely but the music wasn’t great and where is the football?
Luc Logan . 2025-03-14
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Food was cold and returned to kitchen. reception was slow. No hot drinks Impression of place going downhill
Brian Woodland . 2025-03-13
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Steaks tough and overcooked. Half the salad ingredients missing. Coffee machine broken. Draughty from a/c. No atmosphere. Decor tired.
Liz M . 2025-03-13
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A really nice local place to dine in with a good choic of meals to choose from. I like Marstons, they are better than some food chains and ilminster is one of the better ones. Staff are always pleasant, and any issues get resolved with no problems
Hazel Rymell . 2025-03-11
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Marshall was a very good server, food came quickly and was very delicious, Marshall made sure we had everything we needed
izzy1212318 . 2025-03-11
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Served by Marshall, very good service Thank you
Hannah Horner . 2025-03-11
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Good food friendly staff what we saw of them as it was order and pay at thebtable
Keith Woods . 2025-03-10
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Staff lovely, food was tiny portion for price and had to send partners back as the pie was so hard you couldn’t cut it. Yet another overpriced pub I got a better meal at whetherspoons and half the price.
Carlo Bighorn . 2025-03-10
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A general chain pub with average food. Nothing great, nothing bad. Service took a lot longer than expected. The staff were very helpful and friendly, it was a bit expensive for what it was. I'd put the food on par with a Weatherspoons although a bit more expensive.
Jai . 2025-03-10
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The food could of been a bit warmer.The staff Laura and Josh were very good .
Alison Overd . 2025-03-10
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Had a good meal today. Only 3 staff on, who worked hard to keep up. I was given some free potatoes to try while I waited ✋️
Marsha Cox . 2025-03-09
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I had fantastic service from the Manager Kerry the GM and she is always very welcoming. She is very accommodating of my autism. Always very happy to come here and the food is brilliant
Bronco Hutchings . 2025-03-08
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Great service from Reece, amazing food, would come again. :)
isla neilson . 2025-03-06
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Lovely and friendly , good for children too.
Sacha Roberts . 2025-03-06
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Lovely friendly restaurant food excellant quality and large quantity highly recommended around the large restaurant. Went in for a well earned coke after completing the cycle path walk from Chard to Ilminster.
Mandy Best . 2025-03-06
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Good food ... and very friendly staff. They made us feel right at home. Thanks
Gareth Derbyshire . 2025-03-05
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great time but very busy long wait on food when it did come out it was wrong but thanks to laura all rectified quickly 😀 many thanks for that. definitely need more staff on busy weekends but the staff was amazing the 2 ladies behind the bar did an awesome job keeping up. Marshall did a great job he said he is new and still learning so well done keep going you doing a good job
Mandy . 2025-03-02
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We visited last nite for my birthday there was 9 of us we waited over a hour for our food and when it finally did come we were disappointed not good at all the only nice thing was the lady behind the bar called Sarah what a lovely lady
Sarah Dickenson . 2025-03-02
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Always good food and friendly service.
Graham Roberts . 2025-02-28
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Having had a few bad experiences in the past we decided to give the Stonemasons another go. I have to say that my food was over cooked and did not come out hot. I ordered the ultimate spicy burger. The burgers were over cooked and really dry, the bun had been grilled for too long and was hard and my fries were warm at best. I'm not sure how a simple burger can be cooked so wrong. To be fair, my wife's steak was perfect, along with a jacked potato- so thumbs up for that. The restaurant only had about 4 tables in each with only 2 people.
Garry Herriman . 2025-02-28
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Staff were very welcoming and friendly. Food cooked well, kids especially enjoyed their pizza
Kathryn Parsons . 2025-02-27
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The family and I enjoyed a great lunch, food was amazing and staff were very friendly. After a long journey it was just what we needed.
K B . 2025-02-27
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perfect pizzas, looked, smelt and tasted really good! many thanks nick top marks x takeaway pizzas and even cut ready to eat 😋
laura price . 2025-02-26
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Although the food was lovely I had the Wednesday curry deal vegetarian tia curry My husband had the Tika curry He had poppadoms and naan bread I did not get the extras on my vegetarian meal I felt cheated! The price is the same I was still hungry! I did ask why I didn’t get the extras apparently it doesn’t come with the vegetarian option! Very odd ! I don’t understand why ?
Tracy Green . 2025-02-26
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I had the pie which was awful. Dry not much filing Wish I'd gone for the Mac and cheese. Food took ages to come out
S R . 2025-02-24
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Food that did come out was ok but didn't really enjoy it because of the hassle of having change our orders.
Carl Lewis . 2025-02-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2383 Opinions
First meal there since it's refurb. Staff were very good as always in recent years. But not all the food from the menu was available which always amazes me in this day and age . New to the menu burger not available and couple of the currys on Thursday curry club night not available . Why? My meal should've come with onion rings and spicy chicken wing but it didn't, cheese missing too. What we did have was nice but let down by lack of availability of food. I did get charged full price though !
199 Opinions
We went for a ten person family Easter - including a birthday - lunch. The service was very friendly and welcoming. The drinks were good. The food (ordered in advance) was generous in size, hot and tasty, and very good value. We were able to bring our own birthday cake, which the management team sang to our table. Thank you for an excellent time.
142 Opinions
I was hoping to grab a light bite or a sandwich but sadly we were unable to get any food as they were only serving meals that were priced more than £20. I visited the garden centre with my elderly relatives and had to take them elsewhere. This put a bit of a dampener on what was otherwise a lovely visit.
20 Opinions
First time in this pub for a few years. Always a good cheap meal to be had and nothing has changed. Pleasant and clean pub and we three enjoyed the fish and chips. Pleasant staff and good tasting food. Well presented and the puddings were tasty, perhaps a bit pricey though. However an interesting experience and one we would perhaps repeat at a later date.