Stollers in Barrow-in-Furness - Phone Number, Reservations, Reviews

First visit. This looks nice I thought. Place was less than half full around midday .Quickly directed to a table that required cleaning, but not asked where we wished to sit. Young person wiped down the table and said someone would be along soon to take our order. We waited and waited , despite some members of staff apparently doing nothing. Just about to leave when a waitress finally appeared. Started to take our order then said she couldn’t as the last people at our table had left without paying. Waitress left and came back a few minutes later and said unable to take our order on her iPad until it was sorted out. We would have to wait yet again , she left to attend other customers. At this point we stood up and left and will never be going back. Customer service is appalling. Can’t comment on the food as we never got any!

Ordered the special ‘Beef Baguette with Hawkshead Relish’. A hot dog appeared 15 minutes later. I explained I ordered the beef baguette. ‘It’s a beef sausage’ the waitress explained! I said I didn’t want a sausage, I want what I ordered. They quickly edited the special board to ‘beef sausage baguette, as we overheard that I wasn’t the first to send it back. I was then offered a beef baguette with the same trimmings. I asked how long it would be as my friends had started their meals. ‘It will be straight away’! My friends finished their meal and mine arrived. Beef in gravy, with the relish and trimmings…. Not nice! To top it off they charged me an extra £1.50 for the sausage baguette special as I had the trimmings. When I explained I wasn’t happy the young waitress was really rude. It was not their fault as it was a misunderstanding between the chef and the service people. I explained that was not my fault, more rude retorts! Last time I visit…. Avoid!

Waited 50mins a to be told (after we had to ask) that our order had blown away !!!!& one of the 2 Chicken & Mushroom pies we had ordered had no lids left so would we be happy with bread !!!! The obvious answer was NO , was offered another drink but this was not good enough & sadly had to walk out with empty stomachs , will not be returning , had we not asked we could have still been sat there while all around were tucking in to pies with lids (not bread)

This is a popular restaurant with people who have nothing else to do all day. Although the food is OK when it finally arrives, beforehand you have to wait 30 mins to just place your order. This is because they only have one waitress who takes orders. This is ridiculous for c100 covers. It takes 30 mins to take your order, a further 20 mins to get a drink in your hand. So nearly an hour from being seated, you get a drink. Then its just a waiting game for food which could be a further hour. If visiting here allow youself a good 3 hours from start to finish and thats just for a sandwich!

On a visit to Stollers we decided to have lunch here for convenience, and the restaurant looked very nice. Seated quickly in what was a busy restaurant, ordered and payed upfront (did find this a little strange however completely understand from a business perspective) Drinks arrived quickly and food soon after. One was the Cajun Chicken Baguette from the hot section, it was delicious and very filling. The other was a Salt Beef Bagel off the specials board, again very tasty and filling. Very impressed with the quality of the food. Service was efficient and all the staff were nice. The only negative I could think of was there wasn’t a great variety on the menu however this wasn’t an issue as we aren’t fussy eaters. Would definitely return if in the area.

Our second visit for lunch. First visit: Food lovely. Waiting time. Too long. Second visit. Was told after twenty minutes the pie was off the menu! Re-ordered but had to wait a further twenty minutes to be served. Drinks were brought after mains despite asking for them to be served with our meal. No member of staff asked us if we were enjoying / enjoyed our meals let alone apologising for the delay. We will return as the food,ambience and presentation is excellent. We will be prepared for the wait in future and settle down with a book and a crossword.

Attended here with my 70 year old mum today. It took 20 mins to be seated even though the restaurant wasn't full. It was down to staff taking ages to clean the tables. Once seated, I ordered our meal. This was a simple order of caesar salad, a side of fries and mineral waters to drink. The waitress asked if we'd like to pay immediately rather than after we'd eaten. I agreed to pay and settled the bill before any meals or drinks were served. It took 35 mins for the simple order to arrive. After finishing we got up to leave. As we were exiting the restaurant, the young blonde waitress who had served us, chased after my mum and shouted "Eh excuse me have you paid your bill?" Other customers turned to look at us. I told her I had at her request, before we had even eaten. HOW RUDE! My mum was embarrassed. The waitress said "oh yes you did". As if we would leave without paying. How unprofessional she was and no apology. They shouldn't ask you to pay up front, if they can't even remember when you have. I was still mad after I left at her lack of judgement. The cafe is supposed to be a cut above, I've been treated better at burger vans. The attitude of staff needs a makeover for this to be anywhere near or on par with better establishments nearby.

Visited once for morning coffee, and as a result of the lovely staff and amazing decor, my parents decided to come back for lunch. Everything from the welcome onwards was absolutely excellent. The staff are very friendly and jolly, and the whole place is fascinating to just sit in and enjoy. But the food is the best of all - the highest quality, beautifully presented and at really good prices. Many thanks to the whole team and we can't wait to visit to try the Roasts!

Our favourite place in barrow for a roast dinner. Yes it’s pricey but as they say you get what you pay for. The roast chicken is utterly divine and everything is always cooked to perfection. Cannot fault the homemade cakes either, the Banoffee tart has become my favourite dessert ever! Must try if you’re in barrow

Visited with my daughter for a quick lunch. She is vegetarian and fancied a salad but their was little choice so we opted for sandwiches. After we had been served our drinks which were finished an eternity before the sandwiches were served, I was astonished to see how thick the sandwich bread had been cut. It must have been approaching an inch thick. By contrast, the sandwich filling was very thinly spread. Very inexpensive to make. Very expensive to eat.

We are regulars here and always find the staff friendly and the food excellent. Post lockdown is no exception. Good menu choices. Friendly atmosphere. Clean and well spaces tables. Leave your details to support track and trace. Hand sanitiser available. Wait to be seated, table service and pay at your table. Good value for money. Highly recommended for lunch or just a coffee and cake stop.

We came here for Sunday lunch just after re opening . Full menu not available yet . All four of us enjoyed our food and surroundings . It was clean and staff were efficient in service and following procedures

Popped in with some family for a quick lunch and were not disappointed as usual the food was top notch. The staff are very friendly and food is very swift at arriving. Can recommend to anyone for a good hearty meal.

Stopped here for some lunch prior to watching a football match at Barrow AFC. Nicely decorated café with a good lunch menu featuring a range of sandwiches, toasties, panini’s and all day breakfast plus a good range of tempting cakes. Food quality is above average and service very pleasant. Don’t be put off by its location which is inside a large furniture shop - it’s actually very nice and would be on my revisit list if I lived nearby.

A lunch of 1 soup, a tuna sandwich & a tuna-melt panini took just under 1 hour to serve. Together with a tea & a coffee £25.55. No apologies, explanation or recompense offered when discussed with the person apparently in charge - just a blank look.

I met a friend in the Cafe for a Coffee and catch up, I enjoyed my Latte which was served with a cheerful smile and good service, the Cafe was nice with a friendly atmosphere.

Always have a great meal at this caffe. The food is delicious and so is the coffee. Friendly staff and a great place to walk around and shop. Furniture is in the higher price range but there is lots to choose from and good quality.

Called in here, on one Sunday per month, over the past few months. Pleasant eating area. Service welcoming, staff thorough and efficient. A good menu with, for us top of the list, fresh vegetables and either beautifully roasted lamb or beef. Highly recommended. A treat not to be missed!

Haven't been here for a while as don't live in the area. Met up with friends for lunch here and was pleased to see the restaurant has had a makeover. More up to date and nice area to have a catch up. Food very nixe and freshly made. Good selection of cakes. Staff helpful and friendly. Will go again when next in area.

We go here regularly for an early lunch. It's always spotlessly clean and the seating is comfortable. The fresh cakes and tray bakes are to die for (chocolate honeycomb flapjack and Mars Bar crispie slice to name a few.) Never had a bad meal here. It's pricier than most places but it's a price I don't mind paying for such tasty food in a really nice environment. The specials menu changes daily and the chips are homemade and AWESOME!

Vine aquí hace unos meses y he vuelto mucho desde entonces. La decoración es maravillosa. El personal es amable y los bollos son para morirse. Siempre me siento relajado aquí y el servicio es realmente bueno. Lo mejor de todo es que las mesas están limpias y también lo están las tazas de té. ¡Vuelvo enseguida!

Primera vez en el restaurante Stollers hoy. Mi esposa y yo estábamos en Barrow por una razón específica, y nos preguntamos de dónde podríamos disfrutar el almuerzo del domingo. Llamamos a Stollers habiendo revisado previamente su menú en línea. El restaurante en Stollers está muy bien diseñado; el ambiente cálido y confortable; El menú variaba. Pedimos el almuerzo del domingo. Cuando llegaron las comidas, estaban a la temperatura adecuada. Todas las verduras: papas asadas, zanahorias y brócoli eran porciones generosas y eran frescas, no precocidas congeladas. Además, el puré de patata estaba con mantequilla. Teníamos generosas rebanadas de ternera, tiernas y de excelente sabor. Buen pudín de Yorkshire servido también. La próxima vez que estemos en Barrow un domingo, llamaremos a Stollers. El personal es agradable, no en absoluto dominante. Recomendamos el almuerzo del domingo en Stollers, Barrow.

El servicio fue educado y la comida eficiente era sabrosa pero no fuera de este mundo, cuando pagas el extremo superior de la cafetería y casi los precios de los restaurantes. Mi motivo favorito son las bolsitas de ketchup, ¡por favor consigue una botella o un ramekin!La decoración es muy bonita, ya que esperas que sea en una tienda de muebles. Volveré pero no saldrá de mi camino.

La decoración de la cafetería es hermosa y el servicio que recibimos del equipo de la cafetería fue extremadamente amable y nos atendieron rápidamente.

Highly recommend, the chicken, cheese and chilli panini was yummy and the Victoria Sponge was lovely and Fresh. The only minor negative thing I could could say is that I think the Staff should hover after customers have left as quite noisy.

Visitamos este restaurante para tomar té, café y pasteles y encontramos una mezcla de lo bueno y lo malo.

Called in for a latte, they are a lot nicer here than Costa. Had lovely Jacket potato with Tuna and Sweetcorn. Side salad very tasty. My Sister had an omelette and said it was delicious. Worth a visit.

Este café se encuentra en una tienda de muebles muy grande, al parecer, solo se renovó, se veía genial, muy diferente y peculiar. Estaba muy limpio El personal era muy agradable y el servicio era rápido. Nuestra comida era muy buena, una gran selección de pasteles y el menú en general tenía una lista decente. También tiene una tabla de ofertas especiales, es una pena que una orden en el mostrador acabe con una buena experiencia si alguien toma su orden. Precios razonables también.

We had lunch here on our way to Barrow. The cafe is at the rear of the furniture shop. The shop itself is amazing; it's huge with lots of unique furniture items and homeware items. The cafe is quirkily decorated; loved the lampshade lights and the stained glass windows. Time your visit as the place gets busy. Find a table and then order at the counter from the menu giving your table number. There is a good menu choice including vegetarian options. There is also a specials board. Everything is homemade including the lovely cakes in the cabinets near the counter. Friendly staff, prompt service, good food at reasonable prices and decent portion sizes. We'll be back.

I went with friends as we'd heard the cafe had been refurbished and were leased to get a table quite easily at midday. Previously it had been very full at lunchtimes but there seemed to be more tables and more space since the refurb.

Went with my 2 1/2 year old Grandson & Daughter for a bite to eat & drink. Sandwiches & meals quite expensive but what we had was lovely. We ordered the little one a afternoon tea tray fab value for money £5.95. He had a tea pot with water. Milk jug with juice. Cup & saucer. Sandwiches cakes scones & fruit. He absolutely loved it.

Went for lunch with my daughter, as she had heard good reports. On our last visit it was a bit upside down with the refurbishment taking place, but well worth it. It has been refurbished in a retro come art deco theme and is beautiful. The menu hasn't really changed much and the quality and portion sizes are as good as ever. I had a chicken Caesar salad , and my daughter the fish goujons which was a special of the day. The fish was well cooked and a huge amount. My only criticism would be the peppers in the Caesar salad, you don't put them in. Otherwise lovely.

The menu in this in store cafe is certainly more than a cafe, along with stuffed sandwiches you can have home made burger platters, steak and onion even egg and chips along with delicious cakes. Service slow but it’s busy so you would expect a bit of a wait. Great addition to Barrow.

Fantastic little cafe with a fantastic range of cakes , sandwiches, and meals . Coffee is excellent and would definitely recommend a visit.

Always a nice meal, but a wait of nearly half an hour today. We were just deciding to chase up our meal when the waitress appeared with it. The restaurant is recently refurbished and has a lovely cosy feel to it. However, there seems to be more low table seating which is fine for coffee and cake, but not for eating a meal. A few people whilst we were there were holding their plates in mid-air rather than bending down to their low table. The restaurant has been slightly extended but with the layout and new seating areas taking up so much room, it felt a bit awkward finding a table to suit us.

After walking through the lighting zone, industrial zone and Aztec zone you arrive at the newly refurbished and expanded contemporary café zone.

Went here late in the day. The cafe is under a refurbishment, so a pop up cafe facility is in the middle of the store. The menu is limited, which customers are made aware of before entering the store. My toasted cheese and onion sandwich was ok, but too many onions for my liking. My daughter's chicken and cheese sweet chilli panning was dry with very little sweet chilli. The coconut cake was dry and fell into a pile of crumbs, whilst the billionaires shortbread was sickly. Whilst we were eating there was obvious work going on with hammering and drilling noises. Then the waiting staff were cleaning tables, and stacking chairs on them . It was just after 3pm. My advice would be close the cafe, and open again when refurbishment is completed. I am sure they can afford it after viewing the price of the furniture in store!!!.

Perfectly cooked food and drink. A little prices but you get what you pay for and its a nice atmosphere

My friend and I went here for lunch Friday. I had the tuna cheese melt panini with salad and coleslaw, it was really nice but £8 is a bit expensive for a panini. I also had a coffee which was nice. My friend had a toasted sandwich and enjoyed hers too. The cakes looked really nice but I didn’t have 1.

Great surroundings and fantastic coffee and big selection of tasty cakes. Haven't tried any meals yet ,but they look good from what I have seen.

Loverly fresh food, fresh made daily with fast and friendly service, i had jacket potato with chiili and a side salad and coleslaw

Excellent shop although a bit pricey. Cafe/restaurant lovely. Food and drink perfect. Staff very friendly and helpful

We visited the restaurant on Friday for lunch. Having ordered and received our drinks we then waited for almost an hour for our food. Having read some of the other reviews this doesn't seem to have been a one off. When our meal arrived it was tasty enough but the presentation was poor. We asked the waitress for cutlery and despite knowing we had waited so long she served drinks to another customer before bringing it to us. We would have appreciated knowing that the food was going take so long and would probably have gone elsewhere. I don't think we will visit again.

Back in lovely Barrow again to visit Family. I took them to Stollers for a snack.nobody told me I would have take out a second mortgage to pay for it!The latte was nice but at £2.80 it was way over priced for the size.it was gone in two mouthfuls .You can get a medium latte for £2.45 at Costa and it's so much bigger. The cakes are a decent price and very nice but all the food on menu is ridiculously over priced. £1.10 for ONE crumpet is terrible. I would not recommend you go here for lunch unless you have very deep pockets. So come on strollers management please relook at your menus and lower your prices and get some bigger coffee cups. You surely can afford it!!!!☕

Lovely food and drink served at Stollers cafe. The staff were all very friendly, Zara especially who served us and had a friendly chat with us. Would definitely visit again.

Cakes were nice and a good selection. Service slow.. was busy and sure they were stressed but saying thanks for cleaning a table and being ignored twice! Food is average but seems fresh. Cost is about value. Ran out of most items. Maybe an off day but it used to be much better.... will go back again but not impressed on this visit...

The food and the beverages are excellent at this caffe. The staff work hard and are pleasant, you do get the odd miserable one but they are mostly ok. The coffee is nicer than Costas in my opinion.

I was disappointed by dirty tables with plates etc not cleared and when they were cleared they were left unwiped! My food was ok but served by a member of staff who was clearly having a bad day! Lots of chatting going on behind the till area to. Not the friendly clean cafe I expected!

Ate Sunday lunch a couple of weeks ago and was not disappointed as usual, chose to go early and was not dissaponted

Yesterday I went to Stollers cafe which is situated in the Furniture store Walney rd Barrow,I've been here many times and always enjoyed the varied menu,we had soup and Sandwhich very nice also a side order of salt n pepper Chips, the two cappuccinos were lovely as was the selection of deserts which included Gluten free cakes,pastries and meringue totally delicious,we didn't wait long for the food to arrive it was nicely presented and very tasty,I'd come here for 12 as it gets busy but that shows how popular it is,easy access for people young and old as everything is low level...look forward to going again.

Popped into Stoller's to look at furniture and as we made a purchase we were offered free tea OR coffee which was a nice touch.Decided to have a slice of cake with a pot of tea. Cake was lovely and tea was very nice, service was slightly delayed due to busy lunch time rush but overall very satisfied with our visit! As we were leaving the food they were bringing out to customers smelt amazing, italian scents etc.

Have eaten here many times and noticed the last few months things have changed. Stollers cafe has really gone down the pan. It was fabulous. Now it's poor. Its all down to the change of chef. We won't be going back after today's visit. My daughter ordered a chille chicken panini which she said tasted slimy so she couldn't eat it and yes you've guessed she is now taking frequent visits to the bathroom. Get the old chef back Mr Stoller or your good rep will also be going down the pan.

Visited here in a Saturday lunchtime. The place was heaving but only one person was taking the orders at the counter and very slowly at that. When we finally got served and got the food it was very nice but maybe not somewhere to go if you want a quick lunch.

After ordering our sandwiches and two cups of coffee we waited well over 15 minuets just for out coffee to arrive after going up and asking if they where on there way. We then waited over 40 minutes for sandwiches which we also had to ask how much longer they were going to be. We were then told our chips would be brought out with our sandwiches. After finishing out main and coffee we had to go back to the counter for a third time to ask where our chips where. The coffee mainly consisted of milk and after politely asking a member of staff for a shot of coffee to be added she was extremely rude and miserable. Not one member of staff apologised but they seems very happy to be messing around in the kitchen whilst there were dirty tables everywhere.

We have eaten here on a number of occasions and been impressed with the chef's knowledge on gluten free needs. Today, popped in for soup. Both contained gluten! Why? Because the chef has changed. The alternative was ok but the gluten free sandwich was literally a roll and filling whereas the gluten containing sandwich had salad garnish. It is so easy to make gf soup so disappointed.

No such thing as a quick lunch - long wait for food to arrive. Also very pricey for what you get, over £20 for soup, sandwich and coffee for 2

Just had a lovely meal, which was very tasty and extremely good value. All 3 of us enjoyed our food and we found the staff friendly and chatty. I will definitely return

Visited with my mum and my gran while we deliberated over a sofa. My mum and I chose the beef sandwich and my gran chose a toastie. It came quick enough but for £5.25 for a sandwich I expected a bit of side salad and maybe some coleslaw or at least a few token crisps. My grans toastie came with a great salad and coleslaw so I felt a bit cheated. It was over £25 for the meals and it really wasn't worth it. Probably won't visit again to be honest.

We called here for coffee and cake as someone had told us about it and as we were shopping in Asda just over the road from it we decided to try it for a change. We only wanted coffee and cake but they have a full range of food which looked really nice. There seemed to be a lot of staff just milling about in the small cafe area just off the main shopping floor, but not so long later the place started filling up and it looked like it might be the go to place for "ladies that lunch" and men and children too. The meals looked really nice, it isn't a cheap and cheerful place but the things looked nice and the cake and coffee were really nice and I would go again.

Best furniture and great food loads of space to browse to your hearts content, and when your feet need a rest the cafe is comfy, clean and lovely food.

Visited last month (April). Told there would be a slight wait on food (20 mins they said). Alas, a 55 minute wait for a jacket potato isn't really on. And people who were served after me, getting their food first???? The food was nice. And the staff are also nice. Just maybe be prepared on weekends.

The side salad and home made coleslaw is always lovely and there is a seeded bread option for toasties which is unusual! Very enjoyable.

teh only thing to bear in mind is that Pork (Bacon ) is not an option. We were relaiably informed due to religious reasons..

My friend and I called in for a coffee break whilst having a look around the store. It was really busy but we found a table, we waited about 15 minutes before ordering our drinks but the table wasn't cleared/cleaned in that time. I ordered our drinks and the cakes on display looked lovely, the meals I seen were a good sized portion. A girl did come and clear the table but didn't clean it so there was bits all over, that is my only negative comment on the place. I would return and try the food next time.

Visited with a friend for morning coffee and cake. Coffee was fabulous. Cakes are amazing and very obviously home made. All the food is fresh and cooked to order. Cafe is very clean and smart. There is plenty of seating, even with a couple of tables with sofa arrangements.Definitely worth visiting, I will definitely return, especially when quality far exceeds nearby supermarket cafes, despite prices being similar.Food and service on our visit was really lovely.

The cafe offers a wide range of "eats" from sandwiches, jackets, cakes, blackboard specials and all sorts of egg, sausage & chips combinations to all-day breakfast.The accommodation is always clean and comfortable, food has to be ordered from a counter quoting a table number. All food is served using quality crockery and cutlery for the same price as the nearby supermarket cafes and fast food outlets with their plastic cups. The main snag is inadequate staffing levels and food preparation space which inevitably leads to long delays between ordering and waitress service.

Lovely staff, efficient & friendly. Formal tables & chairs or cosy sofas to choose from. Simple delicious snacks & lunches served. If all you want is a brew, this is a much nicer experience than the nearby fast food chains & supermarket cafes but a cup of tea in quality crockery on a comfy seat costs the same.

It's not every day you can order a three-piece suite followed by mince and onion pie! Both are on the menu at Stollers, a class act furniture store, celebrating 110 years in business, in the famous shipyard Cumbrian town of Barrow-in-Furness.Three of us made the 42-mile trip from Morecambe round the Bay to Barrow on a gloriously sunny autumnal morning, with chairs and tables very much on the priority shopping list.But it was the excellent in-store restaurant that also caught the eye. Where better, after a long journey, to relax a little with coffee and cakes. This we did as soon as we entered the building, weaving our way through aisle after aisle of easy tables, suites, chairs, beds, mirrors, lamps....and so on.We chose from a surprisingly adventurous array of coffees (mine was a skinny cappuccino, without sprinkles) and then indulged ourselves in a couple of almond slices (good enough for the Great British Bake-Off) and a delicious cream cake.Later, after the furniture dash, we returned for lunch. So glad we did. My sister went for the all-day breakfast (which was voted ten out of ten), my wife thought her fish goujons and chips very tasty indeed while my mince and onion pie went down a treat.The restaurant itself was tastefully furnished (you wouldn't expect anything less!) and the service was spot on.All in all, a real furniture and food fandango!

I can't express how happy I am with the service I received even though they were busy it was very welcoming and clean. I came with my children and upon entering I was thinking we wouldn't find a clean table as alot of people had already eaten and we're leaving so I told my children to just grab any table while I went to the till, (they did sit at a dirty table) but after I had ordered and sat down it was cleared and the lovely waitress apologised I said not to worry as obviously they were busy and it was to be expected as my children picked this particular table and not one of the clean ones. Our food arrived fairly promptly and was great we couldn't fault it. (And we had a cake for desert and it was the best cake I have ever had no joke). Overall very hard working staff, pleasant atmosphere, good quality food I will definitely be back :)

I like Stollers as a store, including its staff (though there are too few). Stollers cafe, on the other hand, is a place I have never enjoyed and always feel unwelcome and a few pegs lower in mood after leaving. I don't like to rate a place on one visit and like to go back a few times. Here, the service is always shocking. Really miserable head staff who you can generally hear bossing around the newer/younger staff, who probably try their best but seem unhappy as a result. Service from the former is always with a frown and 'a look'. You are always asked to move from the back half of the cafe, whatever time and however busy, presumably to reduce cleaning space (though it's a small cafe). Everything seems to be a chore (God forbid you may want ketchup, for example). We generally feel like we are eating at a punishment centre where you have to keep quiet, ask for nothing and go home as soon as you're done. The food is nice enough, though overpriced given it's simplicity, but if I owned this eatery then I would be surely reminding my lead staff that their job is to make customers feel comfortable, at least, and they are being paid not forced to work there. Money is not an object but this service is so bad I'd rather nip across the road to Asda's for a cheap meal served with a friendly smile instead.

Great place for a coffee and cake or a full meal, the food is homemade and very very nice and puts a lot of pubs and restaurants to shame.Although it can appear to be busy your never kept waiting for your food .been back 3 times since we first went as the food is so nice and its great value for money.

Found this quite by accident and what a find !!My wife and I had the Sunday roast dinner and it was superb.Friendly service,cooked fresh so waited about 15 minutes but well worth it; cooked to perfection the beef fell apart but was still moist,not dry as very often happens.For £8.95 you couldn't get a better roast.Highly recommended

I'd heard about the coffee shop in Stollers Furniture World and understood they served home-made cake which was enough to make me want to visit.The coffee shop is at the back of the furniture store next to the travel agents outlet. It smelt of coffee and nice food. No nasty smells and my friends and I were looking forward to our drink and a cake after a nice crisp winter walk.We noticed quite a lot of empty tables none of which had yet been cleared so we chose one and my friend politely asked a waitress with a spray bottle and cloth if she could clear and clean the table. The waitress proceeded to clean tables not occupied but eventually got to ours.You place your order at the counter and I chose a hot chocolate priced at £2.60 and a coffee cup cake which was £1.60. The woman taking the order seemed harassed and not in the mood for chatting.We waited at our table and our order was brought over to us in pretty good time.My coffee cake wasn't very coffee-ey but was ok. The hot chocolate was in a very small mug and not worth £2.60, however as it was pretty tastless I wasn't that bothered that I didn't have much. Unfortunately I knocked my hot chocolate over, not on purpose even though it wasn't very nice, not one single member of staff came over. I approached the counter and asked for a cloth and a grubby dishcloth was shoved at me. This was not big enought to clear the spillage so I went back to the counter to ask for another cloth and an older woman told a younger girl to give me a tea towel as the drink had spilled "all over." A grubby tea towel was then shoved at me and I continued to mop up.Even in MacDonalds a member of staff would have been straight over to clean up and I would have been offered a replacement drink. Not here, like I said before not a single member of staff approached our table to help. Appalling customer service.We were very dissapointed and won't be going back. Such a shame as it could have become a regular calling point for us as the surroundings are lovely.