Based on 9 opinions finded in 1 websites

Based on 9 opinions finded in 1 websites
Nº 16 in 672 in Warrington
Nº 4 of 107 Other cuisines in Warrington
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470 Opinions
Bold street house 😡😡😡😡 Worst service we have ever received I booked Bold Street for my husbands surprise birthday party for 80 people, on arrival they had already run out of wines, cider and one beer keg left that was already being used on arrival at 7pm. What venue books out a private party and doesn’t have a fully stocked bar??? We had 2 bar staff who could not cope with the amount of people there, even though we advised them it would be full. After receiving the poor service on 7th feb we were invited back for what we was told, we would have the experience we deserved. Table was book for Sunday 23rd Feb for 5 people and a free bottle of wine, once seated at the venue we was told it’s now only 1 Sunday lunch sharer that I’m guessing does 2 people. Everything was confirmed on messenger, which I still have copies off, but the person that does the bookings is never in Bold Street. I’ve recently messaged them back asking for another explanation with no reply. I also asked for my money back that I paid for the party but again no reply. Looking back at other reviews for this company and I clearly see it’s not just us that has received poor service from the venue and from poor communication from management. All the outstanding reviews from this company are for the previous owners, anything after that is all bad reviews for the new management. It’s a shame see to see what was such a nice bar to visit has now gone down hill so fast since the new management has taken over. Keep the money you clearly need it more than me, but will never use this bar again and will advise anyone I know not to use you for any important events as obviously you cannot cope with them, and your after service is non existent.
60 Opinions
UPDADE milk it desserts has permanently closed its sad to see it go The note on the door says "temporary closed due to maintenance"
750 Opinions
First was absolutely amazing would definitely recommend my friends to try it 10/10 for food and the milkshakes were so tasty will definitely order again great food
375 Opinions
Food is always tasty and the portions are decent sizes. Would definitely recommend sharing a portion of chips because they're huge