Starbucks T5A in Hillingdon

I was waiting for my flight at 8:15 pm and i wanted to eat something before boarding and for gates c Starbucks is the only thing available, so I went there and they didn’t want to sell me anything this place closes at 9, but apparently the staff at the moment was to lazy to keep working.

Get the White Mocha it's so good <3 Acklie and Manci are great!

Made by Acklie, happy smiley and always welcoming, improving with the art work too.

Ancela was lovely, drink was made perfectly!!

Workers were very professional.

Sujadeta was so helpful and very polite!!!

Mansi and Keoni were very friendly and accommodating.

Mansi and Abhi were excellent in their service

Mansi was amazing Had a great time at this Starbucks. Mansi was really nice and friendly. She smiled and made sure everything was perfect. Great service💙💫

Mansi helped like a sister would Didn’t know what to order and was a bit lost, but Mansi guided me so patiently. Her friendly nature made me feel at home. She truly went above and beyond Thank you so much, Mansi...💙

Mansi was great at Heathrow T5 - c gates!

The girl who served me was very friendly and professional. She was lovely and her manners were exceptional. Her name was Jahnavi. Thank you for your great customer service Jahnavi.

Honestly, I wasn’t expecting much from an airport cafe but this Starbucks surprised me—in a good way! The service was quick, the drinks were perfectly made, and the place was clean and calm. Big thanks to Mansi for her excellent service and cheerful attitude!

fly on food. bad grumpy service no explaining to why they can’t take the app

They were very generous with their ice, helpfully.

I received excellent service from Acklie, who was attentive and helpful. The team was friendly and welcoming. Madeline's coffee was particularly impressive - it was delicious!

Quick service and with a smile from mansi

The quality was exceptional, and the service was friendly and efficient. By janavi ,Krishna “Great service turns customers into friends”.

Nice service by jahnavi and team

Very quiet lounge, variety of options to choose from - loved it

Excellent customer service by Mansi. She is so polite and friendly to customers and makes ordering a coffee a lovely experience. Thank you Mansi! :)

Mansi was great...and the place is amazingly serene for an airport

Quick and friendly service by janavi, Krishna appreciated very patience with cx

Lovely staff, Keani was friendly, helpful, and fast. Sad that there is only starbucks at gates C but it is what it is.

Sheroll was friendly and efficient. She knew exactly how to make good hot a cold coffee to my liking.

Lovely service and much calmer than the one in the main terminal.

It was great as I had the best customer service from keoni 😄 thank you

"Mansi at Starbucks T5C makes a killer Caramel Macchiato! She's super patient and helpful, even when she's handling everything on her own. Definitely worth a visit!"

Such friendly servers, and absolute coffee artists!

It was lovely to be served by Krishna

Acklie was very helpful! Thank you!

I had an amazing experience at the Heathrow Starbucks before my flight. The coffee was absolutely perfect — exactly what I needed to kickstart my journey. A big thanks to the team for the great service, and special mention to Krishna for serving me with a smile and making sure everything was just right. Highly recommend stopping by if you’re flying out!

I just wanted to take a moment to appreciate the amazing service at Starbucks, especially from Acklie. She is so friendly, attentive, and goes above and beyond to make the visit special. Her warm smile and great energy make my coffee runs even better! If you're ever at Starbucks, be sure to say hi to her—she’s the best

Mansi is a great server- friendly and an asset to Starbucks!

Great place! Mansi was lovely and so kind. Nice to come to a Starbucks in an airport with personalized and kind service.

Mansi was great! She was very nice and kind and super fast .

Zobair had great customer service!

Great customer service . Jahnavi , Krishna , and ancela give good service . I am so happy about my coffee 😊

Great customer service. Abhi and team did very well.

Edit: So after our last bad experience the store responded and corrected the coffees. It was a good and kind gesture by them. Unable to handle rush hour traffic. Messed up the order completely. Utterly disappointed with our morning coffee.

Thanks Zobair You are so quick for our comfort 🥰 we are pleased by your service

Great service, ketan was really kind.

useless. short changed me on my order. missed parts of order off. Utter rubbish. my suspicion is this is a regular occurrence. DO NOT USE

Nice place, with many seats and decent food For an Italian taste I would say not much but in London it is more than enough. Toilet next door

Ancela and the team there is a great team!! Thank you Ancela 🌹

I was served by Krishna and she was very warm and pleasant. Nice cosy environment to pass time while waiting for your connecting flight. As long as you don’t mind the toilets next door

Second time at this Starbux in the last three weeks. Barista Keoni helped make my English Breakfast tea just the way I like it. Keoni is courteous and has a great attitude when it comes to customer service! Kudos to Keoni and the rest of your staff at Heathrow Airport. Tim H. Palo Alto, CA, USA

Mansi was very kind and helpful

Splency and Acklie were super quick and helpful!

Mansi is very patient with clients

Mansi & Jahanvi were very friendly & professional :) they even left a lovely message on my cup with a smiley— just what I needed before a long-haul flight!

Thanks Mansi for the nice message on my coffee cup. Made my day ;)

Great service, quiet corner to wait for the flight and great service!

Everything is superb , employee name Krishna was very helpful and polite. Really it was amazing experience.

Thank you Mansi for the lovely message and coffee!

I bought a cup of coffee and a sandwich at Heathrow Terminal 5. Mansi provided quick and professional service throughout.

this starbucks never disappoints! the staff is amazing and really friendly! My caramel macchiato is always delicious 😗

Acklie and Jahnam were amazing. Thank you for your outstanding service.

Absolutely sensational. I’ve been to many Starbucks in my life this has been my top experience . I was blown away by the speed efficiency and friendliness.

Excellent service provided this morning. Like to thank Acklie for her pleasant demeanour first thing this morning.

Excellent quick service from Kristin! Thank you.

Kirstin at T5 airside was very busy but was friendly and very helpful to everyone she served. She is a credit to Starbucks.

Excellent service helping staff

Our barista Kirsten was wonderful!

Some people from there are not really polite. There's less staff for that amount of passengers.

Lovely place to relax at whilst waiting for my plane. Served by Mansi who was great!

mansi is very nice and cooperative staff

I just wanted to take a moment to shout out Acklie at Starbucks. The very 1st time I visited, she greeted me with a warm smile and exceptional service. Thank you, Acklie, for being such a fantastic barista and making my visit special.

Good customer service by Acklie and Mansi. Very friendly.

Great service with a friendly smile, Thankyou Anjali Rana

An amazing experience at C gate Starbucks! Staff Alria and acklee were very friendly and provided quick service. They were very helpful with recommendations. Loved it!!

At Starbucks in Heathrow Terminal 5, Ancela was incredibly kind and helpful, and her mocha was absolutely delicious!

The fasted airport Starbucks - or any airport coffee shop! Acklie was friendly and efficient. We felt like we were in our neighborhood shop. Wishes we could frequent more often!

Genuinely the worst croissant I’ve ever had

Thanks Zobair. I am really happy with your service.

Today you really help me a lot Zobair. I was really in so hurry.Starbucks blessed to get you Man. Thanks for that great coffee

I had an amazing experience at Starbucks, thanks to Zobair! The coffee was absolutely perfect—rich, smooth, and brewed to perfection. You can tell Zobair puts real care into every cup, making sure it’s just right. The attention to detail and friendly service made my visit even better. If you’re looking for a great coffee experience, make sure to stop by when Zobair is working. Highly recommend!

7£ for a bland mozzarella and tomato panini.

Good service by Mansi. Located at T5. Good service and quality.

Service with a smile non existent Coconut milk had so many additives in it, the only thing that had coconut in it was the added flavourings. Seating area was filthy- crumbs everywhere. Not pleasant at all

Very nice place to wait for boarding. Friendly, efficient staff, especially Anicela (sp?). Thank you!!!

Zobair, a very nice and very attentive boy. Thank you for your magnificent work.

Very friendly and efficient service from Mansi.

Very clean and staff are friendly

The lady who served us cheerful & had lovely smile the best part was she spelled my friends name absolutely 💯 correctly amazing 👏 full 10/10 good service coffee was good too

The BEST Starbucks I've ever been to! The employees were excellent, and the food was great, especially the drink.

Thanks Ladies! Joyful service in a great setting!

Lovely peaceful spot, good service.

Very good service by yamini. She helped me in choosing the food. She explained me very well.i am so happy 😊 😃

Thanks Yamini for talking and service is good

They don’t let you use reward points. Other than that good service.

Kirstin was very friendly and helpful

Staff were very prompt & friendly. Thank you!

Amazing, friendly, and helpful staff. Everything was well made :)

Mango dragon fruit refresher is must try in this place and yamini one of the staff member helped us

Very nice service by Yamini, super kind and friendly!

Thanks so much to kaishna/Kirstin /Yanini They offered a very good service.

Truly abysmal. Overflowing bins, tables that look like they’ve hosted a food fight, and staff who seem to think ‘service’ is a dirty word. Ten minutes in a queue for coffee, another five waiting for it, only to be handed a 5 quid cup of liquid regret. But why be shocked? It’s par for the course in Failed State TM UK, where customer service is now an abstract concept. To add insult to injury, the only reason I was subjected to this travesty was because BA—another shining beacon of mediocrity—failed to disclose a 70 min flight delay and of course have no lounge facilities for their customers at T5 C gates, a terminal they operate on a monopoly basis. The silver lining? I’m already airside and just moments from fleeing this overpriced dystopian theme park, plus, the plane is an Airbus so I’m a decent chance to make it to my destination…. San Francisco… oh ffs.

Great place! Great atmosphere! Ancela welcomed and guided for the order with a smile!

The just 2 girls make magic , but need more help