Starbucks Runcorn in Halton

They don’t allow dog in. Tried ringing before our arrival but no answer. Disappointed that this was the case. Won’t be returning any time soon.

The staff could not be bothered to listen to my order and had to repeat myself twice while they continued their nonsense. Despite spending 52 pounds no one knew what the order was

Nice spacious Starbucks and has had a recent refurbishment. I often visit of a weekend and occasionally in the week with friends. Great for soya and milk alternatives but would be nice to have some gluten free savoury sandwich or similar options. Friendly staff only criticism is they often forget to apply discount when you bring in your own starbucks coffee cup.

Went into the store to do some work. Lovely drink made by a young man with a beard. The vibe was perfect to work in and the staff were lovely.

One of my favourite Starbucks to go to; the staff are always friendly, the drinks are good and it’s always a lively shop. The refurb looks brilliant also.

After a great revamp of the restaurant my surrgestion would be to now improve the outside space by creating more of a seating area possibly covered.

Staff friendly always found clean and tidy great latte and fresh food recommended,staff managing the COVID issue really well. Thanks

The staff here are lovely and friendly and try there absolute best but they are unbelievably understaffed and cannot cope with the volume of customers. It is unbelievable that there are so few staff as I see the exact same faces every time I am in. The place cannot be kept clean and the wait times are long, this is unacceptable.

This place is the dirtiest cafe I’ve ever been in Tables chairs and floor were absolutely disgustingly dirty so much as we decided to take our coffees and food home to eat Covid is not an excuse not to clean I will never step foot in there again 🤬🤬🤬😤😤😤

Visited today just after 9am. Tables were dirty, full of used cups and plates, there was also old food on the floor. The croissant my daughter had was stale and she couldn't eat it and I had porridge which was tasteless. The toilets were in a disgusting state and looked like they hadn't been cleaned for a long time ! Won't be revisiting again

Served by Ellie, great customer service. Very friendly and helpful will definitely come back to this Starbucks.

Had a business meeting here, nice coffee and prompt service. Nothing exceptional here to give it 5 stars. Will visit again.

Ever since your coffee shop was opened, I look forward to 1st November when festive coffee is available. This year, 2018, I am bitterly disappointed in the quality of the eggnog. The drink no longer looks, tastes or appears creamy. it has a bitter flavour, and is not appealing in any way. I normally buy at least 3 per week, but will not be purchasing this product again. Others I have spoken to are of the same opinion. What ever you have done to the recipe, please undo it.

Visted yesterday, with a new baby, the place was filthy, tables un cleared, rotting food on the floor, window ledges disgusting & covered in old food. Toilets / baby change un clean, staff stood around & no tables cleaned for over 1.5hrs, won’t be visiting again.

We’ve been coming to Starbucks in Runcorn for 2 years now, even more so when we realised small, well behaved dogs were allowed in. We’ve been to 3 other Starbucks that have allowed this and it’s never been a problem for anyone! When we came into the Runcorn one today to grab some coffees and paninis, we were told dogs weren’t allowed in anymore as the Area Manager had said so. The shop wasn’t busy at all and we were willing to spend around £20 there, which the store has now lost. The staff there were very lovely and explained why and gave a genuine apology, this is more of a complaint towards the area manager.

Good cup of coffee but why do they have to have a big machine that takes forever to make it? Otherwise the service is OK. The place is always clean.

Visited today at 3pm with only 4 tables occupied but 90% of tables dirty. Cleared table myself and then stayed for 45 mins plus, chatting, drinking coffee etc. On departure not one table was cleared by any of the 3 staff. Also bin outside was overflowing, left feeling disappointed as 1st and last visit. Will be using Costa across the road (when opened) in the future. Not impressed at all! Also men's urinal was full to over flowing (wee).Give a wide berth!

Good coffee, food a little expensive but good quality. Relaxing surroundings if you can get a window seat to watch the world go by.

Esto es un lugar semi local donde puede ser fácil conocer a otros del trabajo como un conocer ubicación, ya que es de fácil acceso. Eso es sólo buena característica.El lugar es un tugurio desordenados en el 99% de los casos. El personal era lo suficientemente vago como para permitir que nuestros clientes vacías tazas, platos y descartado para ser izquierda en basura mesa, después de mesa, después de mesa.Es bastante divertido ver las mesas no aclaradas, pero el personal puede gab sobre la vida personal de 5 minutos detrás del mostrador cuando no hay pedidos que se han adoptado.Este lugar es mal administrado, por decir lo menos. Se puede hacer con un gerente de área para descansar algunos caen en personal en marcha.Con la costa a la carretera a abrir y la costa en el centro de la ciudad siendo un entorno mucho mejor este Starbucks despertar mejor!Visita para un café para estar si es absolutamente necesario, ya no es una experiencia agradable.Ah, y los inodoros de los hombres de olor a orina y no están limpios o por personal o respetable otros usuarios.

stopped by for a early evening snack - tea and coffee ok and ham & cheese croissant and cheese toastie ok

A larger star bucks than most of the star bucks i go to. Always nice and friendly customer service .

We visit this Starbucks most week ends. The Food and Coffee is always Good, But the Very Small Staff can not keep up with the volume of Customers, You have to clear a table of used cups and plates yourself because the staff are all serving, This Sunday I counted 52 Customers seated and 15 waiting to be served and waiting for coffee, There were 5 tables piled high with use cups plates and litter. The small staff were struggling to keep up. The Management Need to Employ More Staff at Weekends

As always Starbucks is good quality but very expensive , the seating is looking a little bit tied and needs a refit , good and fast internet, limited parking

Perfectly located near to a meeting I was attending so popped in for a black coffee and sandwich - great customer service busy with customers but no queue so served in little time at all...love going to Starbucks always great coffee and quality food!

Regular visitor, staff are always friendly and fulfil orders quickly, relaxed atmosphere and if you stay in staff leave you alone to chill out.

Mi novio y yo somos grandes aficionados de café y me encanta este Starbucks en particular. La distribución es amplia y siempre muy limpio, y el personal siempre es amable y concentrados. Ryan es fantástico y probablemente conoce nuestras caras por ahora, como hacen la mayoría del personal.

Staff very pleasant and friendly, great coffee with lots of varieties either hot or cold, and lovely snacks and desserts available. Something for everyone.

I met a friend here on Tuesday for a quick coffee. We were here over two hours!!! My friend can't drink cows milk and ordered what I consider something out of the ordinary (can't remember what it was) but the staff made her a lovely drink and didn't bat an eyelid. Some places we go only want to make ordinary drinks and we feel as if we're being a nuisance. Not here. The staff deliver excellent customer service. We were greeted nicely, served promptly and after about ten minutes asked again if everything was OK. We stayed for more drinks and will certainly make this our number one choice next time we meet up. Thankyou Starbucks.

Love this place so much. We often go for a catch-up or in between shows at the Brindley. It's always clean and the staff constantly go out of their way for you. For example - I have been offered drinks I was unsure of for free. It's a great way of expending the taste buds and experience there. Additionally, the open mic night there is fabulous! The staff do a great job in choosing the acts and it's lovely to go out and enjoy local acts without having to drink alcohol. Really like this place and it's feel.

Nice friendly staff, the service was a little slower than I'm used to in Starbucks. The drink was acceptable and I'd go back.

Very clean place. Good for business and the staff are friendly. Service was quick and helpful.Will call again

We always call in when passing due to the nice atmosphere and friendly staff , the service is quick and efficient , there is seating outside which is nice on a sunny day , the drinks are always spot on and served at the correct temperature , the place is modern and clean with plenty of seating .

Love coming here, staff are friendly and are welcoming, drinks are spot on. Would definitely recommend!

I love coming here and sitting out with my coffee and a book. Expensive coffee but well made and delicious.

I have been coming to this Starbucks since it very first opened... I have had nothing but great service and the staff are Soooooo friendly. Great atmosphere and they have just started quiz and jam nights.... If I could only suggest one thing it would be more comfy chairs but I'm just being picky. Would recommend

Always get great service in this Starbucks. Recently the card machine hasn't worked a few times so had to go use the cash machine opposite. Turns a quick pop-in for a drink into a lengthly process. Need to get this sorted.

The staff are extremely friendly, polite, and nice to speak to. The coffee is lovely. Not sure what else you could ask from a Starbucks.

Been out for a walk on Wigg Island, and called here for a coffee on the way home. Enjoyed a lovely mug of their Spiced Pumpkin Latte and a Blueberry Muffin. However was very disappointed that Starbucks do not have ApplePay, as I thought that they were a progressive Company. Would have spent more, but only had some change in my pocket. Come on Starbucks lets get up to date.

This place lacks the ambience of your usual Starbucks venue, it is almost always messy with tables and floor left with empty cups and left over food etc,usually have to clear a table yourself if you want to sit down. They lack the 'comfy' type seats and have not utilised the space very well. In the Summer months it can become extremely hot and uncomfortable due to the large windows that have no blinds allowing the sun to blast in. It's never really a pleasant experience having a coffee in here, we now prefer to just have a coffee to go, shame really as it could be so much better!

Only ever visit here for a frappe in warm weather which go down a treat and are delicious. Always busy but very overpriced!!

I am not a coffee drinker but the rest of the family are...especially Starbucks. Last Sunday My wife and I where returning to Liverpool. As we approached Runcorn Bridge my wife decided she would like a Starbucks. We called in, sat down by the window in the right hand corner overlooking the road. The place was lively. The staff were excellent, very pleasant and well mannered. The shop was spotless. We left and drove home. It was only when I got home that I realised I had left my phone in Starbucks. Being an above knee amputee the phone is a lifeline if I ever fall. I drove back to Starbucks not really expecting to find my phone. I entered the shop, went to the seat...no phone. I went over to the counter. A lovely young lady approached and asked if she could help. I explained that I had dropped my phone. She smiled and said and a packet of tissues as well ? She went into the back and retrieved my phone. I cannot thank the staff enough for their kindness, their friendliness but above all their honesty. They are all a credit to Starbucks

The place has recently been kitted out with all new furniture so looks mint. The drinks are the drinks but no other Starbucks gets my skinny mocha frappe, extra chocolate, extra coffee no cream quite right so extra points for that! The staff are the best thing about this store… from manager Lisa to Gabby and Georgia they are all awesome and very friendly!

I come to this starbucks quite regular as its conveniently located for both a relaxing cuppa as well as being close to main roads making it a great place to meet business colleagues.Staff are friendly and efficient and menu is same as any other starbucks.

Popped in for lunch. Tuna panini and red berry Bircher - very nice! Salmon salad tasty and fresh. The comfy armchairs by the window have gone (although they were getting very tatty) so I hope they will be replaced soon. Coffee hot and up to usual high standard. Overall, a pleasant experience.

It's a good example of a Starbucks. You know what you'll get, but this one has good staff, is quite spacious (no cramped) and has a decent view of the passing traffic and Runcorn bridge out of the picture windows sat in a comfy armchair. I probably spend too much time and money in here.

Beverages are always made to a good enough standard but unfortunately the waiting time seems to be a lot slower than other Starbucks I have been to. Sometimes puts me off going. Staff are friendly enough but think they need a better system in place or more staff to get through orders efficiently.

Located next to a busy through road by Runcorn Bridge this is easy to get to. There is very limited parking and so most people are parked down the side of the road. I definitely think the council need to get some better parking.Anyway, about the café itself: It isn't particularly cosy and luxurious feeling as some other branches and is mostly café-style tables and chairs. However they offer all the drinks and food you would expect and I have to say that the service is always excellent. The staff are always very friendly and smiling and that makes all the difference. Thank you!As a point of improvement, it would be nice if it was open later into the night. It does seem to be closed when I really fancy a coffee.

Been so many outlets and this is not one of the better ones. It has a high ceiling and is normally cold and its very characterless. Few soft seating and not comparable to the styling of some other stores. None the less sells the full range of Starbucks range. ne tip I would provide is that the service station, 50 steps away now has a Starbucks coffee machine so you don't even need go inside.