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4.0

Based on 1.343 opinions finded in 4 websites

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Nº 1465 in 2648 in Liverpool

Nº 272 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee

comment_iconOpinions

Very friendly staff, excellent croissants and cappuccino

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Marco Tarozzi . 2024-10-17

MORE AT Google

Service was fast however, no clean tables, staff were all stood behind the counter chatting. The security guard who was on the door was the one collecting empty cups from tables so other people could sit down but no one bothered to come and wipe them. If it wasn't for my little boy wanting to rest his legs we would have found somewhere else to get a drink. Disappointing as Starbucks is one of our favourite places to get a drink and a cake pop.

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Jade Savage . 2024-10-06

MORE AT Google

I am deeply disappointed with Starbucks due to their perceived stance on humanitarian issues, particularly their involvement or association with actions that harm innocent people, including children, in Gaza. I cannot support a company that does not align with my values regarding justice, peace, and human rights. I hope they reconsider their position and take meaningful steps to promote compassion and fairness in the world.

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Ahmad Alhitta . 2024-09-27

MORE AT Google

When I entered the room, I noticed a very strange smell, similar to mold. Then I looked up and saw this (photo). This is unacceptable. You're poisoning your employees and customers. This is intolerable. Clean the air conditioner!

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Ann Makarenko . 2024-08-27

MORE AT Google

It costs the wrath of God but the Frappuccinos are good

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Don_Chisciotte 17 . 2024-08-22

MORE AT Google

Something needs to be done to improve wheelchair access. Few seats and tables upstairs and outdoor seating make for a terrible choice when it's busy and raining outside. Also whilst the food is nice there's so few dairy free or vegan options available compared to the cheese and meat options. They do one thing well and we're meant to just accept shoddy service over all

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Al . 2024-08-21

MORE AT Google

Tuvimos problema al momento de pagar, ya que pagamos dos veces la cuenta por problema con el posnet del lugar, hicimos el reclamo pero nunca se nos hizo la devolución del dinero.

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Adventure766055 . 2024-08-21

MORE AT TripAdvisor

The service here is fairly qick considering how busy it is a lot of the time, drinks are consistently hot and nice tasting. The food in here tastes nice it is more that it's expensive. It is mostly quiet if you go downstairs and you can get a seat normally.

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Michelle Hanlon . 2024-08-18

MORE AT Google

Really nice feel to this Starbucks. The guys were friendly, the place is clean, and the seating is well spaced to not feel cramped. Air conditioning too.

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Steve Pearman . 2024-07-24

MORE AT Google

Up,out and about on a dull and rainy July morning, our summers are magnificent aren't they, my twin brother and I decided to jump the train down from Kirkby to Liverpool City Centre were we dropped into this Starbucks outlet, been here before, always had a good time and so it proved on our latest visit. A nice Starbucks outlet, set over two floors, lovely decor and furnishings, glass fronted serving counters showcase the goodies on offer and there's plenty of seating options spread throughout this cafe,its a great cafe to unwind in. We ordered a flat white coffee each, these were served steaming hot, we chilled out and planned out the day ahead while sipping our coffee's. My coffee was really good, a big fan of the coffee served in Starbucks, their flat white coffee is a particular favourite of mine, so tasty, just a really good start to our day out. We really enjoyed our coffee's in here before we moved on and although our visit was only fleeting as on every other visit to this particular Starbucks outlet we had a great time. This Starbucks outlet is easy to locate along Ranelagh Street. Opening hours are; Monday to Sunday, 8am till 7pm. Well worth checking out if you're in the area.

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Pub Monster Neil . 2024-07-11

MORE AT TripAdvisor

Nice staff. First visit. Will call again.

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Steve Johns . 2024-07-02

MORE AT Google

Amazing staff Very friendly and made my drink the best I've ever had it 💖💖

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Midnight _amethyst . 2024-06-16

MORE AT Google

Order says delivered however no driver came or gave me a call bad servise

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Paulina . 2024-06-13

MORE AT Just Eat

Staff are always so lovely in here

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Accessories by S . 2024-06-05

MORE AT Google

I've been here many times, but today was a bad experience regarding drinks, and I will never come here again.

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Bich Nguyen . 2024-05-23

MORE AT Google

Great spot to do some remote work with pleasant service.

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DJ Grice . 2024-05-12

MORE AT Google

Nice, comfortable clean staff really nice

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celine cleary . 2024-05-02

MORE AT Google

Coffee was weak and I had to ask for a code for the toilet

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Tony Powell . 2024-04-12

MORE AT Google

The only thing was my tea had no milk in it!!

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Nikki . 2024-03-20

MORE AT Just Eat

Extremely helpful staff. Well organised. Clean seating areas and toilets. Very nice to visit.

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Gary Thompson . 2024-03-20

MORE AT Google

I pass my local Starbucks every day on my way to work and always go in when I'm on an early shift as a little pick me up. The team there is always so nice and friendly no matter what time it is.

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Lizzie Bennett . 2024-01-24

MORE AT Google

Good range of coffees, cakes and sandwiches, with vegetarian options too. Quick, efficient service and friendly staff happy to help me decide what to get. Bit expensive tho so don't come here a lot but nice little treat every so often. Well located 5mins away from Central station and nearby parking in St John's or Mt Pleasant too, a nice stop off to break up your day. Accessible for wheelchair users and seating downstairs too but stairs only so may not be suited for wheelchair users and toilets on site.

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James Byrne . 2024-01-08

MORE AT Google

I like to drink startbucks coffee a,lot. This branch not far from car park and by train center station. Nice coffee and good tease. I Love startbucks coffee Thank you Kitty

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Sexy Kitty . 2023-12-27

MORE AT Google

No plates no hot choc, rude staff. Trying to pass off nutty hot choc for ordinary hot choc. Fortunately i dont like it...not allergic

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JaneyFoy . 2023-12-03

MORE AT TripAdvisor

Hot chocolate with hazelnut was amazing staff were polite but when you go down stairs it feels strange.the toilets are desperate for a clean

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A Lynch . 2023-11-28

MORE AT Google

Such slow service and a big wait, when it wasn't really that busy

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Jason Wells . 2023-11-24

MORE AT Google

Nice Clean well serviced place.

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Diane Dickie . 2023-11-07

MORE AT Google

Really poor service there. A hot Americano takes like warm water. Wouldn’t recommend going to this Starbucks.

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J D . 2023-10-19

MORE AT Google

Was a little quiet in the downstairs sitting area

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Andrew Bailey . 2023-10-19

MORE AT Google

Not the best experience I don't think me and my friend will be returning

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Mel Dormer . 2023-10-11

MORE AT Google

We got 2 large regular coffee, they where fine. However the time we waited for it, the coffee was nothing spectacular. We also ordered hot food and cakes, food was ok but the cakes where both hard as rock. Almost as if they had been sitting in the glass cabinet for a week. The shop itself was not clean, although there was about 5 people behind the till talking orders, no one seemed to be out cleaning down tables. Seem quick enough to take your money but not bothered afterwards. The little slow flying bar/fruit flies all all over the place was enough to make us pick up and leave.

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Adele Burke . 2023-10-05

MORE AT Google

Did not bring what I ordered! I ordered a large and got a small!

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Bailey . 2023-10-01

MORE AT Just Eat

Coffee and service was poor, coffee tasted like warm water and The women taking our order seemed like she wanted to be anywhere but at her job. Not good at all..

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Kalle Åsberg . 2023-09-25

MORE AT Google

Quick and efficient service from George and Davey. Would deffo recommend.

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Cerys Feiven . 2023-08-10

MORE AT Google

George and Davey absolutely sound lads know how to make a proper good coffee!!!! Will defo be back here for my next caffeine fix!!

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Aidan Keenan . 2023-08-10

MORE AT Google

Nice place, good people and good customer service

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Peggy agalaba . 2023-05-24

MORE AT Google

Too cold. Blasting the ac to max 🥶

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Sumit Gupta . 2023-05-17

MORE AT Google

No trays, what's that all about!

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Frank Lennon . 2023-05-16

MORE AT Google

Starbucks, sauber und gut geführt

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Ke Ma . 2023-04-24

MORE AT Google

Always exceptional friendly service here. You get a more personal touch. An absolute credit to the Starbucks Franchise.

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Trish Wilkinson . 2023-04-17

MORE AT Google

Always so amazing! I’m a regular at this Starbucks and the staff are always so polite and friendly, some know me by name at this point 😅 it’s the nicest Starbucks I’ve been to as well as the most consistent with how good it is.

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Becky Riley . 2023-04-06

MORE AT Google

Called in this afternoon. I had several bags so a couple of members of staff, offered to carry coffees to downstairs seating as my hands were full. Kind gesture which was very much appreciated 5* service

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Debbie Davies . 2023-04-01

MORE AT Google

Friendly staff but the burnt taste of the coffee is not for me. Prefer costa.

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Joseph Hassall . 2023-03-31

MORE AT Google

Coffee great , but not the cleanest, floor very grubby furniture a bit tatty

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Mark Fillis . 2023-03-23

MORE AT Google

Nice place, good coffee, attentive and friendly staff.

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Phil Taylor . 2023-03-07

MORE AT Google

Was a quick nip in for a drink and to use the facilities really friendly staff quick service they should be proud 🙂

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chris woods . 2023-02-25

MORE AT Google

The staff could do with shaking up

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Kathy Macklin . 2023-01-27

MORE AT Google

Never a bad day if Starbucks is involved, little disappointed the free drinks for NHS workers is gone though

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Katie . 2023-01-10

MORE AT Google

Not sure what's weirder. Paying over £7 for a veganised toffee nut or the girl who dropped her toasted sandwich telling the cadgier this and her getting a replacement one. There's no powder like chocolate at the end counter. It did take a while to be served as 2 girls were serving whilst the 2 men were cleaning then chatting. Should have helped them out by reducing the queue first.

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Vig Sharpson . 2022-12-12

MORE AT Google

Always busy. Quick and professional service. Welcoming helpful and friendly staff. Tables could be clean more often.

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Sebastian Stern . 2022-12-09

MORE AT Google

Dirty tables, dirty floors, dirty toilets, hole in window covered with cardboard

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Mariana Ionita . 2022-12-05

MORE AT Google

Driver spilt chocolate bit and drink tasted sour aftertaste like stale milk

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Anthony . 2022-11-19

MORE AT Just Eat

Everything I received from here was perfect but the delivery guy refused to come into the close when I told I'm disabled and have 2 small children indoors I'm really not happy luckily my husband was coming back from shopping and got the order

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Sharon . 2022-11-11

MORE AT Just Eat

Lovely egg an mushroom muffin, sadly was missing one!

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Nicola . 2022-11-11

MORE AT Just Eat

Staff great and coffee good, but this place needs a face lift and the tables need cleaning regularly

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Gareth H . 2022-11-10

MORE AT Google

Awful...I ordered an Oat milk Frap...they gave me normal milk. Changed it and then done the same thing.

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Cherfaune Sowah . 2022-11-10

MORE AT Google

Great food and hot chocolate. Unfortunately they dont sell sparkling water of other sodas.

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Debora Brouwer (herba-onlineshop.co.uk) . 2022-11-08

MORE AT Google

Nice, comfortable place,staff were happy and pleasant, service was fast and efficient.

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Nick Shepherd . 2022-10-31

MORE AT Google

Parada para fazermos um lanche e descansar e nossa escolha recai-se sobre o Starbuck pois gostamos dos seus produtos.

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GALILEU2014 . 2022-10-23

MORE AT TripAdvisor

Love being able to order non-dairy milk at no extra cost 🎉

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Andres Jimenez . 2022-09-18

MORE AT Google

Lovely staff .. drinks are always great

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Scnur Bleh . 2022-09-10

MORE AT Google

I ordered macchiato with soy milk, but they made with dairy milk. Stay back from this place if you have any dietary requirements, because of your health. They can kill you!

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Марія Панчук . 2022-09-01

MORE AT Google

Today I have opportunity to visit this place. I ordered flat white with coconut milk, but barista made for me mocha with normal milk in small cup, when i asked change my drink, the barista didn't change a cup, just washed cup. Very bed service

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Natalia Panchuk . 2022-09-01

MORE AT Google

Quick, friendly, very welcoming, always fully stocked, always have what I want, convenient location near train station

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Oliver Walmsley . 2022-08-11

MORE AT Google

I have just scanned this TripAdvisor page and I am in disbelief at the number of positive reviews. Whilst most Starbucks are more or less the same, I definitely found this branch to be one of the worst, if not THE worst, in Liverpool. On the plus side, the cup of tea I were served was a nice refreshing cup of tea, and the tables were general clean. That's where the positives end! On the downside, seating is extremely limited. It's a shame because this place has a fairly large downstairs seating area, however they aren't many tables down there, other than one big one in the middle, which is a poor use of available space. The staff here are miserable and upon asking for the code for the toilets, never uttered a single word to me! The young woman just carried on her conversation with her colleague. She clearly wouldn't know customer service if it slapped her in the face! There was a short queue for drinks that day however service wasn't at all quick. As mentioned, you need a code to use the PUBLIC toilets, which I think is stupid. Irritatingly, this code, like in some coffee shops, is not printed on the receipt, so you have to let the staff know that you're going the toilet! When I got into the toilet, it was filthy and hadn't seen cleaning products at all that day! Very, very poor! Also, what's with the prices here? They charged me £2.70 for a standard sized cup of tea, which is usually "2.25 in similar outlets! Even train station coffee shops are cheaper! That's profiteering right there, as it's the first Starbucks you see as you come out of Liverpool Central Station! Suffice to say I will ensure to avoid this particular Starbucks in the future and I will not be recommending it any time soon! An absolute embarrassment to the Liverpool City Region!

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Matthew J . 2022-08-10

MORE AT TripAdvisor

People seemed lovely, but sadly their ability to make frappuccinos and iced teas leave something to be desired😅 sadly tasted awful

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Ebony . 2022-07-29

MORE AT Google

Lovely iced espresso style coffee with vanilla and extra cream on top good to customise coffee to taste enjoyed it nice for summer morning

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Jennifer Davies . 2022-07-17

MORE AT Google

Jamiaa or something like this was She the server…no smile at all and I almost went out because of her negativ face etc. Be nice if you are in front of guest or try 🤷🏻‍♂️ coffee always amazing

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Gábor Horváth . 2022-07-13

MORE AT Google

Fantastic service with a personal touch! Great coffee & food too! X

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Samantha . 2022-06-19

MORE AT Just Eat

Out and about bright and early in Liverpool City Centre ,my twin brother Stephen and I decided to drop into this Starbucks along Ranelaugh Street and what a great start to our day out this was. A big Starbucks outlet set over two floors ,great decor and furnishings and lots of seating options,cosy sums it up best. We ordered a cappuccino coffee each,served steaming hot ,we took our coffee's downstairs were we planned out the day ahead while sipping our coffee. This is a seriously popular Starbucks ,it's got a great location and I must say the coffee is good ,especially the cappuccino coffee,couldn't complain about anything about our visit . We moved on after our coffee ,although our visit was only fleeting as on previous visits to this Starbucks we had a very positive experience . This Starbucks is easy to locate along Ranelaugh Street . Opening hours are; Monday to Sunday,8am till 7pm. Well worth a visit if you're near Ranelagh Street.

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293neilk . 2022-05-18

MORE AT TripAdvisor

The wrap and chai tea latte were kind of bland but other than that good.

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Laine . 2022-04-23

MORE AT Just Eat

ABSOLUTELY DISGUSTING SERVICE! Went in with my very obviously disabled husband to have coffee at 5.30pm, he needed to use the disabled bathroom first before drinking coffee, but the staff said the toilets were closed. Standing outside trying to think where else I could take him for coffee and bathroom, and then saw other customers using said "closed disabled toilet". Could understand her saying that if we weren't going to have coffee, but she could have just said it's for customer use only, at which point we would have told her we were there to have coffee, he just needed the bathroom first. We went around to the Costa by St Johns, who did let him use the bathroom first, and then served us a lovely Cappuccino and Latte. I have been a devoted customer of Starbucks for years, telling people they were wrong for preferring Costa. Now I get why. I am deleting the Starbucks app and installing the Costa one, and will never set foot in another Starbucks for as long as I live. I will also be telling everyone I can, how Starbucks have zero respect of compassion for the disabled community!

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Kera Sage . 2022-04-09

MORE AT Google

What's new !I am always a fan of Starbucks coffee ☕..always lift up my mood and boost my energy!

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Nishat Nabela . 2022-04-07

MORE AT Google

Good service, nice coffee and good service.

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Steve Davies . 2022-04-01

MORE AT Google

Staff doesn't seem to be very customer oriented,either chatting to eachother or messing up orders despite asking numerous times what drink you want.( not just me from what i observed while waiting).Last time I went I was served by a girl that seemed new,had to repeat my order few times and she kept asking what milk to which I'd reply own nut blend..then I gave her my cup,she looked at it and I've asked if I should take the lid off,she said yes,ordered a cake as well then I asked for the code for the toilet and told her that i'll go to the toilet and then I'll come back and collect,she said OK.So I went then when I returned I stood there waiting,never saw my cup being handled.So I stood there for approx 10 minutes seeing other people being served,then she saw me and brought my cake.I still stood waiting for my drink and at the end(about another 10 minutes)I went to her only to see my cup still on the counter by the register and when I required about it she showed me one of the disposable cups In which apparently they made my drink and almost snapped at me that my drink has been sitting there for quite some time to which I reminded her that I handed her my own cup and what I said ,then she asked me if I want a new drink but I wasn't very pleased as I've missed my bus and they just ruined my mood,And i saw on the label ive been charged for a cup...Then after she tried to offer me a new drink few times I agreed.Then moved back to where the coffee machine is,the batista, made me the drink while being in a very sour mood( because of me) then popped my cup on the counter and turned her back on me straight away as not saying here or responding to my *thank you* Not a great experience at all! Never had any problems at any of their other locations I've been to and usually everyone would at least be polite anough to say here and thanks ...

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Petya Panayotova . 2022-03-30

MORE AT Google

Drink was melted, cookie straw snapped into bits and toastie was ice cold and the cheese had hardened like plastic.

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lynne . 2022-03-21

MORE AT Just Eat

Has a room down stairs which we needed for our party which was good, but took ages to get our drinks. Only 2 people working and long queue.

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Diane Lamb . 2022-03-16

MORE AT Google

It seems just eat. Orders are not prioritised compared to other rival company’s there’s some sort of preferential treatment going on

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Anthony . 2022-02-24

MORE AT Just Eat

Order spot on, hot food arrived when it said it would.

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Margaret . 2022-02-21

MORE AT Just Eat

Excellent customer service, good luck!

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Abdulbari Aldahi . 2022-02-17

MORE AT Google

Unreal is right ❤️ have a belta day

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Chloe . 2022-02-17

MORE AT Just Eat

I like to take my coffee every morning from here I like their coffee

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ABO KARAM . 2022-02-12

MORE AT Google

Starting a day out in Liverpool City Centre my twin brother Stephen and I exited Central Railway Station and as it was early we dropped into Starbucks along Ranelagh Street. A cosy Starbucks outlet,set over two floors,typical Starbucks decor and furnishings,a glass fronted serving bar showcases the goodies on offer ,all in all it's a great Starbucks outlet. We ordered a flat white coffee each,these were served steaming hot,we just kicked back and planned out the day ahead while sipping our coffees. My coffee was really good,a big fan of the coffee served in Starbucks ,it's consistent in all their outlets ,their flat white coffee is a particular favourite of mine. We really enjoyed our coffees in here before we moved on and as on every other visit to here we had a great time,it's easy to locate along Ranelagh Street and is most definitely well worth checking out if your in the area.

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293neilk . 2022-02-06

MORE AT TripAdvisor

food did not turn up i would like a refund

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Finn . 2022-01-30

MORE AT Just Eat

Fabulous coffee. Always done exactly as you want it BUT if for any reason it isn't they will do it again for you. No hesitation

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Linda Smith . 2022-01-30

MORE AT Google

Rude staff and terrible service waited 20 mins lol for ice tea and they got that order wrong. Avoid at all costs

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David Hamilton . 2022-01-16

MORE AT Google

They should have more sitting were you buy your coffee also give trays out as well. They didn't have any and they didn't give them out. I had few orders that I made. My daughter was sitting at the table downstairs to make sure no one took the table. So she couldn't help me carry are orders downstairs. Nice coffee and food staff very nice

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Mcj (Mcj) . 2022-01-13

MORE AT Google

Brilliant service, fantastic atmosphere and quick and tasty coffee 🤘 ☕

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Stephen . 2022-01-12

MORE AT Google

Very pleasant staff member today who served me. Clean and tidy in the Cafe.

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Donna . 2021-12-28

MORE AT Google

Over an hour stuck on ‘driver at restaurant’ then changed to delivered and charged full price but never received my order. Now impossible to get in touch with anyone to refund

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Phil . 2021-12-26

MORE AT Just Eat

As usual service and food. Dine in space bit short numbered.

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Md. Farhan Islam . 2021-12-17

MORE AT Google

Loud and annoying music. Don't go there if you want to work/read/relax

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Stefano . 2021-12-16

MORE AT Google

Started an order a different Starbucks to bing, partly ordered from that sore but then were inform that they were not taking any orders changed to this store and they the delivery person was not from Liverpool and did not know the area went all over through areas of Liverpool that were not even close to delivery address

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Damian . 2021-12-15

MORE AT Just Eat

Starbucks in Liverpool city centre is one in a chain of coffee-houses that offers a very good range of drinks and snacks and was one of the first places we went to on a day out around Liverpool city centre. This Seattle based chain of coffee-houses has well over 30.000 coffee-houses in over 70 countries and offer a fantastic range of signature roasts and light snacks. We visited here after getting the train from Kirkby and this was the first place we went to as it was so early. Very busy when we visited and there was a bit of a queue but it didn't take that long to get served.When we visited we had a white coffee each which were excellent and on a par with other Starbucks we have visited. This is a fantastic coffee-house and is well worth visiting and very easy to locate from Central train station its over the road.(This is my second review of Starbucks). Opening Hours. Monday-Sunday-07.00-19.30. Nearest Train Station. Central train station.

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StephenKelly88 . 2021-12-15

MORE AT TripAdvisor

Good but they didn’t include a straw for my frapp

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Nancy . 2021-12-10

MORE AT Just Eat

Amazing coffee as always!! Thank you!

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Charlotte . 2021-12-09

MORE AT Just Eat

It’s good there is free Wi-Fi but it’s not working

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Elsed Elaskari . 2021-12-04

MORE AT Google

Perfect from the personal greeting on the bag to the food & beautiful Latte 😍

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Joanna . 2021-11-23

MORE AT Just Eat

Not sure how you turned a one minute walk into an hour long delivery. It doesn't help that the drinks were spilled all over the food.

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Hanna . 2021-11-20

MORE AT Just Eat

No Christmas cups as advertised and no heat protection on the cups so cannot drink until cold

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Adam . 2021-11-17

MORE AT Just Eat

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My girlfriend asked for a medium strawberry acai with lemonade but no ice and the drink cost £5.60 already for this price you could expect them to fill the cup, instead served a small cup half full, i asked if they could fill it up with lemonade as every other starbucks has done. I had to ask for a refund as i wasnt paying £5.60 for a half drink, we sat down to enjoy some time together and we overheard us them attempt to whisper about me asking for a refund by one staff member to the other and i found this to rude, when all i asked was a simple request. Any other starbucks or even staff have been much more accommodating. Wont be returning and ask people to go to the other starbucks in town centre.