Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 329 in 354 in Test Valley
Opinions
As a Starbucks regular, not very impressed at all with this branch. Girl was helpful, but surly unhelpful man who seemed to not know anything about the products. The sweetcorn wrap was cold & soggy, would have been better heated on a hot plate, like a panini. I could finish neither that nor the mocha - which was extremely sweet, and tasted more like a hot chocolate, with not enough coffee in it. (Even after requested an extra shot). Outside area nice though. Much nicer food in the M&S attached to the petrol station. Also, may have been because it was busy earlier perhaps, but not a great choice of food. And I noticed nothing vegan apart from the one last wrap that I ordered. I’m kinda close to giving up with Starbucks, as I feel it’s been going downhill over the last couple of years.
JKRCornwall . 2024-06-23
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AVOID! Clean, spacious, good staff. Coffee and cakes really poor. Stale stodgy very poor flavour. And also little choice
perryrjones . 2024-06-09
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We received good service , no complaints - however it could have been much cleaner. It was quiet when we arrived , there were only 2 occupied tables, but at least 3 or 4 tables that hadn't been cleaned. The floor was dirty, as was the toilet floor! especially round the toilet itself 🥴 It would benefit from a good deep clean using hot water with some disinfectant. This shouldn't take too long..and can easily be done when the shop is quiet.. The car parking area can also do with having rubbish picked up - doesn't look good!
Baby-Babble . 2023-07-20
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Pretty reasonable Starbucks, seemed short of staff on arriving with only one person taking orders and making coffee. Discovered that this was due to a delivery being made. Somehow, my fruit toast did not get to me, and I had to ask again, and it seemed that the oven had been set to heat but no toast added! Quickly shorted out
Barry B . 2023-05-04
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20 Opinions
Perfect cafe stop. Cleanest Starbucks along the a303 I’ve seen. Toilets are clean and cafe is clean. Coffee looked and tasted amazing each coffee was a different design thank you to my server molly from me and my family!
329 Opinions
Awful experience. Delivered the wrong food, very rude member of staff argued with me about refunding the delivery cost because I got the right drink! The manager agreed to refund in full but I still only received a partial refund. And I now can’t stop the email spam no matter how many times I unsubscribe.
3070 Opinions
I've been here a couple of times. Both times, items have been missing, and food is cold. Staff couldn't care less. Talking to each other is the priority rather than good service. You get the usual meaningless "sorry about that." Unfortunately, service stations are a captive audience, so you have little choice