Starbucks Great Victoria Street in Belfast

Staff were not friendly and toilets disgusting. Ordered a drink and went to sit down, it was left at the side and nobody had called out my drink order or even brought it to the table in a quiet setting. The staff members seem annoyed and the toilets are disgusting- toilet roll, sanitary products all over the floor, no hand wash & it smelt extremely bad… I thought food places would have intervals during the day to clean them however, this does not seem to be the case. I have been here several times and it is the same situation… do not recommend In comparison to other Starbucks franchises in the city centre, this one is run badly

Really poor service, the 4 guys were more interested in havn a laugh with each other than dealing with customers, overheard visitors( accent present) askn if that was thwir order to be told it is ura he prob spelt the name wrong , askd which none was the flat white to be told all the same, yest they charge u extra for flat white / cappuccino then askd re toilet facilities to be told bo gonover to the europa hotel like wtf

No toilet facilities apparently, which is strange because I’ve used it before?? Starbucks are happy to take your order and payment but then when you sit in there is no toilet available.

A note to Starbucks ... It is not ok to have no toilet facilities available for your customeras. Neither is it ok to direct them to the train station or local hotels. Provide adequate services for your customers or make this clear before they spend their money in your premises. Hopefully the council will look ar this lack on your part when renewing hygiene certificates.

Refreshing drinks! I really like the strawberries and cream Frappuccino, it is quite nice for the summer.

Despite still being in the midst of pandemic related lockdown we shopped for some Christmas stuff we don't need, bought food we don't need and car shopped which we likely don't need either. Will it be Volvo or BMW who knows but the one decision we did make was good Starbucks coffee. Not only Starbucks coffee but their Christmas offerings. I tend to avoid the more elaborate coffee options sticking usually to a tall filter which is the occasional choice or a flat white which is the usual choice but the £4.5 Venti toffee nut latte (with whipped cream and an extra shot) had my name on it - quite literally it had my name on it. In fact it's the second sugar and cream loaded Starbucks venti Christmas drink I've had in the last week. Starbucks staff used to ask your name and write it large on the cup with a marker, now it's much more sophisticated as the printed label stuck to the cup has your name on it (one day when asked my name I'll say shitfa cafae just to hear this shouted out). I stood in a queue a while along with everyone else wearing a face mask as it's still all take away for now and mused. My mask is, well, just a mask. It's not a statement nor a philosophical metaphor and I began to wonder how on Earth 70 million folk could vote for the mask avoiding grinch in the White House. This self obsessed eejit with a paranoid personality disorder is literally golfing and spending other people's money tilting at fictional windmills in courtrooms while his countrymen & women are needlessly dying. My musing went unanswered when I got to place my order - back to reality at last - and the all female crew were charm itself. Isn’t it nice to be nice.

The staff working in this location are absolute diamonds. Friendly, professional and always willing to help and offer suggestions when you want to try something new 🥛☕🥧 That staff working Wednesday 12th Aug @2:50 couldn't have been nicer... Thank you for keeping your doors open and your friendly atmosphere during these times 😊

Friendly staff didn’t have long to wait I had a chi latte which was very nice you can sit outside and watch the world go by and just chill out nice on a sunny day

Great service greeted with a smile Asked for the buddy elf drink wich a supposed secret menu they did there best to help we just had sprinkles missing and its known in belfast as the shamrock great banter here 😂 Place was clean and comfortable

Ordered 2 coffees and a hot sandwich. Told to sit down. 15 mins later no one had brought our coffees or told us to collect. When to ask and it was sitting on the counter. Very slow service and not busy. Dirty tables. Staff not friendly. Looked like they didn't want to be there. Cafe Nerro across the street much better.

Not an enjoyable experience. Served by a guy who looked like he didn't want to be there. Hot chocolate very average. Not hot enough. Dirty cups and plates lying about the tables and it wasn't busy. Had to get a pin number for the toilet which was really dirty. No toilet paper either. Not a great advertisement for Starbucks at all.

Big, spaceous, clean with friendly staff. Very close to bus stop. We landed here in the morning around 10:30-11:00 am on Sunday morning.

Had a lovely pumpkin spiced latte before shopping today. Yummy. Wasnt as keen on the sausage bap though

Visited before we started shopping. Nicely positioned and easy to get too. It was a roomy coffee shop.

Popped in for a takeaway espresso and an iced drink in May of 19. Quick service, good coffee. Nice place really.

This was clean, fast and efficient. Most importantly, the staff were very friendly and helpful. I would certainly return.

Bought a couple of souvenir mugs here. The staff was friendly. The place was quiet and comfortable. Nice location.

Big, spacious with slow service at 1130 on a Sunday morning, with two people in front of us. Seemed to be only two people working. Was clean enough but not quite to the Starbucks standards I appreciate.

When your primary function is to serve good tea and coffee, it's a pretty clear fail if you can't sort out your supply problems to have Earl Grey tea for nearly a month. I know it's hardly a life crisis and the staff are always...

We went to this Starbucks in early October. It’s clean and hygienic and you can get your usual caffeine fix while paying pound prices so everything costs you about 30 per cent more than in the states. Good for breakfast, coffee or brunch and a...

Average, run of the mill Starbucks. I wouldnt even have went in if I saw the 'scores on the doors' hygiene rating on the main door!! A one is ridiculous. Yuck!

Had a quick breakfast here before hopping on the bus to do a tour of Belfast. Had never been to a Star Bucks, cant say I was overly impressed...

Always busy, but very quick service, never waiting too long, best coffees in the town and I have tried a lot. Handy to work and handy to shops and amenities. Staff very friendly always smiling.

Amazing service from James and Rebecca! James helped me find the best coffee for a function last minute! Will definitely be back!

This appears to be a popular cafe. There were no medium cups so coffee was served in the large cup. This has happened to us all over the world. Is there a business opportunity to supply Starbucks with medium cups? Size jokes aside, the coffee...

Stopped here for latte and sandwiches to take back to lodging . Reasonable selection wrap and egg type. Asked for carry bag and placed all inside,

Came back here for the first time in a while and service not great - staff were too busy chatting to clean up tables, etc. Very busy with kids running around, etc as well.

Should have wrote this review earlier. I went in and ordered a green tea latte with simple syrup. Al good the girl at the coffee machine shouted over to the girl at the till that no there was no simple syrup left and she was...

Not that busy the two times I visited. Loved they automatically do British Pound conversion to US $$ here when using the SBUX app! You can still get your points! Great location with several food outlets nearby. Got a hot tea and a really good...

I visit this store when I'm in Belfast and the team is always lovely. They always try their best even when the coffee maker broke and they couldn't make my latte like normal; I tried it iced instead! Delicious! They seem to have large groups...

There's a fault with one of the machines so no milk based drinks can be made. Not are there any sleeves for the takeaway hot drinks. Won't be back

I not a lover of Starbucks, but in fairness the coffee is usually good and this was the case in this Belfast outlet. Usual eats available. Comfortable seating and of course free WiFi.

Coffee and breakfast served quickly and well in a nice cosy coffee shop. Ticked all the boxes, enjoyable experience, would return.

great service, wonderful coffee, right across street from hotel. It was a welcome home-town flavor to find the familiar in an unfamiliar city.

We popped in here to have a coffee before going to the Grand Opera House. This store serves the nicest almond latte. We will definitely return.

Coffee's grand, despite what people say. Pity there's a keypad lock on the bathroom door and you have to ask for permission to access it. They could easily put a remote controlled lock in place, released from behind the counter by staff when customers try...

Popped in a few times recently and there is always about 4 or 5 staff around doing nothing.. not very helpful at all and dnt clean tables.. only go in as i like the coffee.. get it sorted

Pop in for a quick coffee 14:30 Cade is nice and decorated similar to bar bar with friendly start Food shelves hot food empty And tables and floors dirty Needs attention and cleaning

Just like any Starbucks, this coffee facility will give you the best Seattle can do this far away from home. Expect the same friendliness and service as in the US. Good coffee.

Totally impersonal, cold cafe. Staff have next to no social skills. Obviously a failed venture. Cafe should employ staff of all generations and improve on the sterile ambiance.

The only place for a brew, seek out your Starbucks to get coffee the way you're used to it. Flat white being a fave, after a bus ride from the airport, it was a very welcome cuppa and made just right Well done guys and...

I asked for dairy free which was immediately translated into glutton free.... not the case. Nothing on offer but I am used to it.i asked for the allergy book was told she knew every receipt and there was nothing. Having been in other star bucks...

Had more great hot drinks from this great Starbucks. Staff were efficient and helpful in their service. Clean premises such a pleasure to give my custom here.

My sister and I went here when we were on a day trip to Belfast last week. The lady who served us Judith, was very smiley and happy, makes my day when people are happy! Good job and I hope she continues smiling and encouraging...

Cafe has so much potential, it has a great city center location, in middle of the busy Great Victoria Street, across the road from Grand Opera House, Europa Hotel and the busy bus/train station. However, it is pestered with street drinkers and city down and...

Love there coffee blend. The brand is robust and the quality and taste always the same across the franchise. The only downside for today is missing opportunity to receive two stars as system not working. But the coffee was good as always. It's pretty large...

Having a civilised breakfast before attending a course nearby. Tea and toast £3.20. Lovely cuppa, 2 huge slices of granary toast, lots of butter given and a pot of delicious jam. The simple things in life...

This is by far the most pleasant Starbucks in Belfast, Judith is an absolute breath of fresh air and the reason I keep coming back. Keep up the great work guys.

Just wanted to say a huge thankyou to Judith who was a total ray of sunshine on this cold winter morning. Great recommendation for my cappuccino too. Great service and I will be back!!

This Starbucks has efficient staff members ready to serve you your hot drinks. Friendly mannerisms, clean premises and beautiful traybakes to choose from, what could go wrong? Well worth a visit, would return again.

nipped in here for quick coffee was of good standard and service was swift was relaxed atmosphere and comfortable.

We find a Starbucks ask for a double shot Late as we find the coffee a bit weak and catch up on our e mails

Starbucks are by nature pretty much the same wherever you go. However I would have to say the friendliness of the staff here was excellent - very engaging and helpful - chatty.

Great staff...friendly and helpful..fab chai tea latte...will be back, soon! Fast service, best starbucks ever visited, anywhere!1

Staff are grumpy and the place was dirty someone needs to learn how to use MOP AND SOME CLEANING CLOTHS

This branch of Starbucks has the potential to be so much better than it is. I have been in much worse than this one and I have been in much better. Will try again in a while and see if it has improved.

This Starbucks is new and quite large. It is close to the Europa Hotel. Bonus, they even have coconut milk so if you need to go dairy free, you have another option beyond soy.

Went to Starbucks on Great Vic Street last night. Had to use the bathroom - it was disgusting! There floor was littered with dirty tissue etc...The toilet had a puddle of urine under it so I had to actually clean it otherwise you would have...

The usual fare for Starbucks. Good Latte and bakery items. Friendly staff and fast service. Free Wi-Fi.

I only called in very quickly for a simple regular americano to go. No frills no complications. I couldn't have been there more than 5 minutes. In that time I spoke to a very happy barista Bernadette who wished me a happy Monday. She's turned...

I call to Starbucks on Great Victoria Street once a week for a coffee and croissant. Staff are always friendly and the coffee is great!

thanks for being open so early on Bank Holiday Monday, was great stop off before Game of Thrones Tour, and just want we needed to wake us up for the day .....

Average spot, nothing spectacular. Just a near average Starbucks. However staff rather unfriendly. Average ££. Rather unsavoury characters hanging around outside all times of day/night. Toilets are disgusting. Cleanliness could br much better

I tend to pop in here once in a while, and tbh you can't go wrong with Starbucks, sometimes I have found in other franchises that the coffee can be quite cold and/or too milky. But here, you get a good, hot cup of cappuccino...

Classic Starbucks, nothing unusual, but the coffee is always good. Need a coffee, well this is going to hit the spot.

Called in here today before going shopping and the staff were so warm and welcoming in particular the girl with the short blonde hair. Didnt catch her name and it would just be weird to go back and ask!! My cappuccino and chocolate bar were...