Starbucks Coffee in Liverpool

Great service with friendly, happy staff who act like humans instead of robots like some branches! Been served by Hollie and jasmine a few times who are both great to talk to and have great customer service and seem to get on well with regulars!

Convenient place to meet at the top of edge lane , staff are great, first time inside, normally drive through, place is kept nice and clean,

great service quick delivery and really polite

Went through the drive through this morning, on a Sunday, and the girls working were so so lovely, fast service and they even covered my matcha cup with hearts, thank you!! Made my day

Great experience and the good was lovely

Rude staff with weird vibes, I've stopped coming here regularly because of staffs attitude, clichey behaviour and dirty looks. Staff member called Yasmin being argumentative and looking like it would hurt her to smile was my final straw for this branch. Would recommend to go to the Starbucks 5 minutes down the road and would rather inconvenience myself then go here daily, as a former loyal customer this plot was better when it was a car wash tbh. Advice for the store would be train staff to wind necks in to avoid losing anymore customers

I wanted more vanilla in my Starbucks

Limited parking. Staff friendly and greater service. Good quality food and drinks. Busy area.

I don’t mind but the delivery driver went to the neighbouring building when obviously that block is number 8 and mine is number 9. Then he phoned me and demanded I ‘come out to street’ for my order. It was raining, why should I walk out to ur street when I am in a ground floor apartment with a security door and buzzers. It makes me nervous. He seemed angry. I explained I could see him and could he please turn around so I could wave and indicate where I was at my door. It lets the Company down.

First time ever received correct order . Definitely will revisit this one. Welcoming helpful and friendly staff. Quick and professional service.

Thankyou. Fast efficient delivery. Drink and panini were perfect.

Perfect stop.Highly recommended

As usual Amazing! Yummy little feast of coffee. Fast efficient service and the best coffee in town. My go to especially on a Sunday. Courteous super friendly delivery. Delivered with a big smile in the rain too. Bless his heart. 🤍 Thankyou !

Good place to work, quiet and free parking.

Horrible place - dirty tables and Luke warm coffee. Unhelpful staff with no people skills, to make it worse… wouldn't go near the blue haired one that severed us with a 10 foot pole.

It was raining so I thought drive-through would be an easier option. Wrong. At the microphone where you place your order there is no cover so the rain came directly through the opened window into the car. Worse of all, the menu is approx 2 metres in front of the ordering microphone so you can't see it when you are trying to order. Again at the receiving window there is insufficient cover from rain. And you can only pay with a card, which was not advertised prior to ordering.

Just eat are horrendous. Over an hour saying the delivery driver was there with no option to cancel for them then to turn up and hour and 20 minutes later with a cold order.

Easy to get to up on Edge Lane near to the retail park. My daughter is at Liverpool uni and this is traditional stop on the way back up to the m62. Quick service, friendly staff and always a great coffee!

where has he gone no food no way.....come on

We went for a short trip so needed some refreshening coffee, frappe etc so we called in.

Food OK, but always a bit cold. They need to use insulating packaging.

I was so pleased with the order and thank you for including a note about my order saying you didn’t have any cossiants and you gave me something similar in my order thank you

Just went in for a latte before family get together,

Always remember you are the best! Thanks for a beautiful brunch. Best baristas.

Maybe I'm confused, but I ordered oatmeal and it cam ice cold and no topping / sugar / flavour? It would be good to have the actual option of asking for it hot or with syrup. No spoon and no straws for the drinks either :<

The best yummiest. Always fresh and hot. Friendly kind, gracious delivery person.

My favourite dinner. Always perfect and always on time and piping hot! Highly recommended

Lovely friendly drive, delivered in the time it said it would be, enjoyed my hot breakfast😊

Distracted, lazy and incompetent. NO!

Coffee was sound. Card only though for payment

Ordered a hot drink by mistake and I spoke to a lovely lightskin girl, WITH THE LOVELIEST HAIR! And she fixed it for for me amazing!

Great coffee, absolutely delightful server, didn't catch her name, had an Irish accent

I asked for caramel drizzle and it was not added

nice cup of tea & lemon poppyseed muffin very nice. pity they still dont do decaf tea though.

coffee was weak and had no syrup

Absolutely love the beyond meat breakfast sandwich. The flavours are amazing, so tasty. Love how the coffee is always piping hot. Love it!!!

The drink wasn’t the best but the service was lovely so I’ll order again, just something different

Food never came very disappointed wasted of money

Truly mediocre experience and very expensive at that. The coffee was horrible.

A drink was missing off my order.

Driver was great. Super friendly and polite. I noted that it wasn’t the driver, app said he was waiting at the shop for a while. It was the shop that was slow. Excellent driver!!

Staff are not capable of putting a lid on our drinks I now have coffee all down my floor after mopping yesterday, also our food was over cooked and not edible tried to have a relaxing Sunday after working 3 shifts in a row only to have to clean up and make my own breakfast. Stop employing people who aren’t capable of doing BASIC tasks. The only thing that was good was the brownies that were wrapped. Which staff wouldn’t have to touch. Problem with employing kids who are probably hung over and ha

apart from it being late everything was perfect they even rang me to say they didn't have the sandwich and was ok with the alternative they suggested

it said it was delivered but i never got it this is the second time

9:00 am, 22/12/23 - 2 ‘grande’ caramel macchiatos - over £9 - Both cups just over half full with ‘coffee,’ half a cup of froth, barley any caramel. Tasted of nothing. Would have taken them back, but sadly only tasted them when we were halfway back down green lane. Won’t be going again.

Had a latte and an iced coffee. You can’t go wrong with Starbucks but £14 for two drinks is too much. Staff were friendly.

Stop with the bike riders or secure cups. 9 times out of 10 the coffee is spilt and all over the place.

Very confitable food nice and ice tea the only complaint I have it was card payment only

Thank you so much I appreciate you

Service, awful, seriously the girl who served me she was absolutely unbelievable, was with my mum who's 84 , nothink there for people who find it hard to get around , I was shouted for my coffe that was OK, forgot my tea was put in a massive mug filled up to the top so my mum couldn't even pick it up and it was like p..s, the lad was wasn't arsed who was serving as well as the can't be bothered girl don't get me wrong I know we all have bad days ,but that was the worst ever but the food and coffe are really nice and fresh, most probably was just the day I went in with them I've been before and it's been fine x food spot on 👍

By the time it arrived, the coffees were cold. Driver took 20 minutes finding our location despite it being clear on the system and about 6 phonecalls with him. Had to throw them away

Order never came driver came outside the house then drove away

Specifically asked for a pumpkin spiced CRÈME frappachino, got given a frappachino with COFFEE in it even though I specifically ordered the crème one and wasn’t even able to drink it due to a health condition and not being able to drink coffee. They also packaged a muffin in the same bag with a HOT bacon and sausage roll and it was melted and squished when I opened it. Safe to say I won’t be ordering from here again and will choose a different store and different food ordering website

Twice they say they have delivered on two separate occasions I live in the Swan and its not hard to find my house I want to know why 2 orders on 2 separate occasions havnt got delivered after notifying me it has been delivered on the app!

Food : 5 Services. : 5 Ambience : 5 Staff : 5 Parking. :5 more than enough free parking spaces Reccomend Dish : Mocha Frappe Very friendly staff

The customer service here is amazing, had an issue with an order and they sorted it straight away! Delicious drinks too. Unfortunately had an issue with just eats delivery but Starbucks was great.

My cream chocolate Frappuccino has coffee in it and I didn’t ask for it

Ordered from just eat it was accepted the driver collected then canceled the order 30mins after picking up

Coffee was piping hot & delicious. Sausage bap a bit stingy with only 2 sausages (split) per bap. No problem with quality.

Lovely coffee and great service

Really quick service on this visit and there was a queue. Pleasant staff and tasty food. The coffees were good too.

Coffee spilled all over every item of food. Everything ruined. Driver simply said sorry then left. I would like a full refund

Drinks half empty as spilt during delivery. Frappucino fully melted. No coffee in one drink. No hazelnut syrup added to one drink. Drinks taste poor.

Had to repeat me order at least 4 times and then had to get it remade as I could not taste coffee the second time round still couldn’t taste coffee so had to leave my drinks with staff and leave without my drinks absolute waste of time they need to get the staff sorted and the machines

Ordered a hot coffee and received a iced coffee

Driver was lovely and handled my order with care!

No right turn to get into car park, so had to drive down the road and turn round, meanwhile several vehicles pulled the illegal right turn (signposted no right turns) and effectively pushed in front of me. Went through our order on drive through several times each time the operator got it totally wrong, it seemed she wasn’t listening and just making it up. I pulled forward slightly in the hope my back seat passenger may have more success than I at ordering, but to no avail. Eventually, her colleague took over and explained the operator was hard of hearing. Why on earth would you put someone with hearing problems on the phones?! Then waiting at the window for our order they kept saying is that everything and each time had forgot several items, the process took forever and was very difficult, frustrating and at the prices of your products not the service you expect.

Love that Starbucks deliver to my area but every time they forget the straw which is annoying but other than that can’t complain

My medium caramel macchiato was half full. The paper bag was dry so there was no spillage ☹️

The Drink spilled all over my food and now I’ve had to put it in the bin. I don’t know why you put the drink and the food in the same bag ??

Brownie was tiny , cinnamon hun had raisins in it , drink was very very strong

Driver was great food was nice

Managed to get the new Mango Dragonfruit. It was nice but it was 90% ice, and just tasted of mango juice. Staff were amazing though went above and beyond! - Drive through available

Friendly staff, nice food and drink, wasn't too busy, only thing tables hadn't been cleaned

I ordered a white mocha frappe , however there is no coffee in it , it just tastes like iced milk and I have paid 4.95 for this , not happy whatsoever

prompt professional delivery service rom the driver.

Driver was on time and extremely apologetic for 2/3 of the food ordered being missing despite it not being their fault

Absolutely beautiful drinks I’ll definitely order again

When our order came the lids weren’t put on properly so some of our drink had spilt which is completely unsatisfactory as it is not what we had paid for. The bag was about to split because of all the liquid that had leaked. We are not happy.

Great service but rather expensive than the other starbucks around Preston, which dose make senes at all 🙄

Food was cold, hard and unedible. Delivery driver left gate open and dog nearly escaped. Disappointed.

Great pitstop. Regular Starbucks.

There Was part of my order missing. I didn’t receive the latte ! Can I have a refund please

Ordered another Starbucks and did not receive.

There were pet dogs which were not guide dogs with the a food place. This was on two separate occasions, not sure if this is allowed under food hygiene rules

Delivery driver spilt both my drinks then stood at the door and and just said sorry and walked off, he needs sacked

Got a medium Americano what tastes like boiled water. £3.50. And then you don't realise till your half way down the road. Awful coffee

Very good service and fast delivery

£12 for a coffee, a pot of granola and two tiny egg bites. The staff are lovely and it’s a clean store but the prices are ridiculous.

Always a nice coffee shop to visit, never too packed and good service

If you want to get a job somewhere whatever you don't get a job here worse job ever. They give you the sack for no reason and they say negative things about you behind your back when none of it isn't true whenever you are doing a job right they would say negative things to you. Please don't get a job here just warning you.

my poor friend just want a frappe and instead got somebody elses order, they then didnt send the correct order so how rude 😔

Ordered 2 very simple items and the wrong order came, cant do jobs properly, very disappointing

Nice quiet coffee with one of my daughters heaven ❤️

Great coffee and service as always

Really lovely delivery driver. Coffee and pastry lovely as always.

Lovely, welcoming, although way out of my area, I especially pick this location...

Regular here at this Starbucks an within the last month the drinks have gone terrible £6 for my drink to taste like hot water an whipped cream have had to go back round multiple times for them to change the drink as they have been undrinkable these staff need more training(not Greg tho he’s fantastic)

Took over 90 minutes and originally said 20 minute delivery. Order delivery time was put back 3 times... Shocking

Lovely delivery driver, coffee nice and hot with a cute lil hand written message. One of the better Starbucks in the city I reckon