Starbucks Coffee in Liverpool

Just went in for a latte before family get together,

Always remember you are the best! Thanks for a beautiful brunch. Best baristas.

Maybe I'm confused, but I ordered oatmeal and it cam ice cold and no topping / sugar / flavour? It would be good to have the actual option of asking for it hot or with syrup. No spoon and no straws for the drinks either :<

My favourite dinner. Always perfect and always on time and piping hot! Highly recommended

The best yummiest. Always fresh and hot. Friendly kind, gracious delivery person.

Lovely friendly drive, delivered in the time it said it would be, enjoyed my hot breakfast😊

Distracted, lazy and incompetent. NO!

Coffee was sound. Card only though for payment

Ordered a hot drink by mistake and I spoke to a lovely lightskin girl, WITH THE LOVELIEST HAIR! And she fixed it for for me amazing!

Great coffee, absolutely delightful server, didn't catch her name, had an Irish accent

I asked for caramel drizzle and it was not added

nice cup of tea & lemon poppyseed muffin very nice. pity they still dont do decaf tea though.

coffee was weak and had no syrup

Absolutely love the beyond meat breakfast sandwich. The flavours are amazing, so tasty. Love how the coffee is always piping hot. Love it!!!

The drink wasn’t the best but the service was lovely so I’ll order again, just something different

Food never came very disappointed wasted of money

Truly mediocre experience and very expensive at that. The coffee was horrible.

A drink was missing off my order.

Driver was great. Super friendly and polite. I noted that it wasn’t the driver, app said he was waiting at the shop for a while. It was the shop that was slow. Excellent driver!!

Staff are not capable of putting a lid on our drinks I now have coffee all down my floor after mopping yesterday, also our food was over cooked and not edible tried to have a relaxing Sunday after working 3 shifts in a row only to have to clean up and make my own breakfast. Stop employing people who aren’t capable of doing BASIC tasks. The only thing that was good was the brownies that were wrapped. Which staff wouldn’t have to touch. Problem with employing kids who are probably hung over and ha

apart from it being late everything was perfect they even rang me to say they didn't have the sandwich and was ok with the alternative they suggested

it said it was delivered but i never got it this is the second time

9:00 am, 22/12/23 - 2 ‘grande’ caramel macchiatos - over £9 - Both cups just over half full with ‘coffee,’ half a cup of froth, barley any caramel. Tasted of nothing. Would have taken them back, but sadly only tasted them when we were halfway back down green lane. Won’t be going again.

Had a latte and an iced coffee. You can’t go wrong with Starbucks but £14 for two drinks is too much. Staff were friendly.

Stop with the bike riders or secure cups. 9 times out of 10 the coffee is spilt and all over the place.

Very confitable food nice and ice tea the only complaint I have it was card payment only

Thank you so much I appreciate you

Service, awful, seriously the girl who served me she was absolutely unbelievable, was with my mum who's 84 , nothink there for people who find it hard to get around , I was shouted for my coffe that was OK, forgot my tea was put in a massive mug filled up to the top so my mum couldn't even pick it up and it was like p..s, the lad was wasn't arsed who was serving as well as the can't be bothered girl don't get me wrong I know we all have bad days ,but that was the worst ever but the food and coffe are really nice and fresh, most probably was just the day I went in with them I've been before and it's been fine x food spot on 👍

By the time it arrived, the coffees were cold. Driver took 20 minutes finding our location despite it being clear on the system and about 6 phonecalls with him. Had to throw them away

Order never came driver came outside the house then drove away

Specifically asked for a pumpkin spiced CRÈME frappachino, got given a frappachino with COFFEE in it even though I specifically ordered the crème one and wasn’t even able to drink it due to a health condition and not being able to drink coffee. They also packaged a muffin in the same bag with a HOT bacon and sausage roll and it was melted and squished when I opened it. Safe to say I won’t be ordering from here again and will choose a different store and different food ordering website

Twice they say they have delivered on two separate occasions I live in the Swan and its not hard to find my house I want to know why 2 orders on 2 separate occasions havnt got delivered after notifying me it has been delivered on the app!

Food : 5 Services. : 5 Ambience : 5 Staff : 5 Parking. :5 more than enough free parking spaces Reccomend Dish : Mocha Frappe Very friendly staff

The customer service here is amazing, had an issue with an order and they sorted it straight away! Delicious drinks too. Unfortunately had an issue with just eats delivery but Starbucks was great.

My cream chocolate Frappuccino has coffee in it and I didn’t ask for it

Ordered from just eat it was accepted the driver collected then canceled the order 30mins after picking up

Lovely coffee and great service

Coffee was piping hot & delicious. Sausage bap a bit stingy with only 2 sausages (split) per bap. No problem with quality.

Really quick service on this visit and there was a queue. Pleasant staff and tasty food. The coffees were good too.

Coffee spilled all over every item of food. Everything ruined. Driver simply said sorry then left. I would like a full refund

Drinks half empty as spilt during delivery. Frappucino fully melted. No coffee in one drink. No hazelnut syrup added to one drink. Drinks taste poor.

Had to repeat me order at least 4 times and then had to get it remade as I could not taste coffee the second time round still couldn’t taste coffee so had to leave my drinks with staff and leave without my drinks absolute waste of time they need to get the staff sorted and the machines

Ordered a hot coffee and received a iced coffee

No right turn to get into car park, so had to drive down the road and turn round, meanwhile several vehicles pulled the illegal right turn (signposted no right turns) and effectively pushed in front of me. Went through our order on drive through several times each time the operator got it totally wrong, it seemed she wasn’t listening and just making it up. I pulled forward slightly in the hope my back seat passenger may have more success than I at ordering, but to no avail. Eventually, her colleague took over and explained the operator was hard of hearing. Why on earth would you put someone with hearing problems on the phones?! Then waiting at the window for our order they kept saying is that everything and each time had forgot several items, the process took forever and was very difficult, frustrating and at the prices of your products not the service you expect.

Driver was lovely and handled my order with care!

Love that Starbucks deliver to my area but every time they forget the straw which is annoying but other than that can’t complain

My medium caramel macchiato was half full. The paper bag was dry so there was no spillage ☹️

The Drink spilled all over my food and now I’ve had to put it in the bin. I don’t know why you put the drink and the food in the same bag ??

Brownie was tiny , cinnamon hun had raisins in it , drink was very very strong

Driver was great food was nice

Managed to get the new Mango Dragonfruit. It was nice but it was 90% ice, and just tasted of mango juice. Staff were amazing though went above and beyond! - Drive through available

I ordered a white mocha frappe , however there is no coffee in it , it just tastes like iced milk and I have paid 4.95 for this , not happy whatsoever

Friendly staff, nice food and drink, wasn't too busy, only thing tables hadn't been cleaned

prompt professional delivery service rom the driver.

Driver was on time and extremely apologetic for 2/3 of the food ordered being missing despite it not being their fault

Absolutely beautiful drinks I’ll definitely order again

When our order came the lids weren’t put on properly so some of our drink had spilt which is completely unsatisfactory as it is not what we had paid for. The bag was about to split because of all the liquid that had leaked. We are not happy.

Great service but rather expensive than the other starbucks around Preston, which dose make senes at all 🙄

Food was cold, hard and unedible. Delivery driver left gate open and dog nearly escaped. Disappointed.

Great pitstop. Regular Starbucks.

First time ever received correct order . Definitely will revisit this one. Welcoming helpful and friendly staff. Quick and professional service.

There Was part of my order missing. I didn’t receive the latte ! Can I have a refund please

Ordered another Starbucks and did not receive.

There were pet dogs which were not guide dogs with the a food place. This was on two separate occasions, not sure if this is allowed under food hygiene rules

Delivery driver spilt both my drinks then stood at the door and and just said sorry and walked off, he needs sacked

Got a medium Americano what tastes like boiled water. £3.50. And then you don't realise till your half way down the road. Awful coffee

Very good service and fast delivery

£12 for a coffee, a pot of granola and two tiny egg bites. The staff are lovely and it’s a clean store but the prices are ridiculous.

Always a nice coffee shop to visit, never too packed and good service

If you want to get a job somewhere whatever you don't get a job here worse job ever. They give you the sack for no reason and they say negative things about you behind your back when none of it isn't true whenever you are doing a job right they would say negative things to you. Please don't get a job here just warning you.

Ordered 2 very simple items and the wrong order came, cant do jobs properly, very disappointing

my poor friend just want a frappe and instead got somebody elses order, they then didnt send the correct order so how rude 😔

Nice quiet coffee with one of my daughters heaven ❤️

Great coffee and service as always

Lovely, welcoming, although way out of my area, I especially pick this location...

Really lovely delivery driver. Coffee and pastry lovely as always.

Regular here at this Starbucks an within the last month the drinks have gone terrible £6 for my drink to taste like hot water an whipped cream have had to go back round multiple times for them to change the drink as they have been undrinkable these staff need more training(not Greg tho he’s fantastic)

Took over 90 minutes and originally said 20 minute delivery. Order delivery time was put back 3 times... Shocking

Lovely delivery driver, coffee nice and hot with a cute lil hand written message. One of the better Starbucks in the city I reckon

Eggnog latte is always worth it, but my latte came without my food. Hit or miss, first time it has happened with this Starbucks so 4/5 times you'll get what you wanted.

the toastie was delivered in a bag as opposed to a delivery box like it's meant to. cold and stale, but it had melted the brownie whilst it was hot since they put it at the bottom of the bag. the drinks were fine.

Food was unreal as always and I rang up for sauces and they give me loads 😹❤️

The cappuccino was too weak. Staff collapsed trying to manage drive through and stay in orders

Nice location and friendly staff. Open every day till 9pm

Ordered 3 coffees and one didn’t arrive! When I called I was told “there’s nothing we can do because we don’t control the drivers” The issue wasn’t the driver, but with staff leaving a drink out of my order. I had to reorder so I’ve paid for the coffee and delivery fees twice!

Driver was very friendly and arrived on time

Alright Starbucks. Just kind of... Normal, I guess?

(edit) Sorry but annoying drive through experience. Simple job, medium latte, waited ages at drive through, got given wrong drink, overcharged, then someone else. took card to reimburse the £4.55 charge,, simply. Put the drink on screen, ie mcdonald's.. No receipt etc,, not end o world I know, but,, blimey, felt sorry for cars behind.. There drinks had been sat,,must have been cold,, drink was nice enough mind,,,

Prompt delivery with very courteous courier, tasty beverages and a little personal note from restaurant staff to advise a change to one of our beverages - a lovely extra service! Thank you ☺️

Wrong order. Have allergies and has gave me milk I am allergic to

I was given the wrong latte, I ordered a white mocha with hazelnut syrup and it has no syrup whatsoever. I cant drink coffee without syrup so I won't be ordering from this starbucks again

The drinks was good but bacon roll was not enough bacon on and no tomato sauce also for the price was not really worth it for the bacon rolls

The service was dreadful. There was only 1 person in front of me and he was being served. I was only waiting for 2 cappuccinos it took them 15 minutes to serve me, even though there were 4 members of staff on duty, after taking my money straight away, all they seem to be interested in was the drive through and served 4 cars in the time I was waiting, they were quick enough to take my money but not to deliver on service, god help anyone who goes later than 10.30 am

Food uncooked soggy and cold, straight in bin. It hadn’t been toasted perhaps microwaved.

Thank you very much very efficient

Bacon roll rather stodgy, fry and boring. Tea too milky…. And when milk added to a cup with a brewing tea bag in ruins the brew. Suggest separate milk pods. Napkin would have been useful

drinks were all spilt when arrived not happy

Missed instruction led to receieving wrong order

Didn’t even come at all sound that a tenner for no coffees

Caramel latte is always my goto drink It'd always perfect, On a hot day though its gotta be strawberries and cream frappe 😋 Staff are very nice and kind