Based on 686 opinions finded in 1 websites
Based on 686 opinions finded in 1 websites
Nº 188 in 466 in Swindon
Opinions
Very quick service from incredibly friendly staff. The brown sugar cinnamon latte was absolutely divine! The mozzarella and pesto panini was very good. The cafe was clean and welcoming.
C KM . 2024-10-20
MORE AT Google
Nice coffee and outside seating.
Sue Leyfield . 2024-10-19
MORE AT Google
Machine coffee it's a cheap café service at a high price. Machine coffee.
custom bikes wiltshire . 2024-10-07
MORE AT Google
I'm a Costa coffee fan, but I have been on the dark side having a Starbucks coffee, but I never told anyone........not a bad cup of coffee, tho'
wayne clarke . 2024-10-01
MORE AT Google
The young staff in there looked miserable, one was throwing the milk about, the cleanliness was awful, definitely under staffed.
Chelsea Parker . 2024-09-29
MORE AT Google
Located in the outlet, visited on a Sunday around 2pm and it was busy, (all the coffee shops were busy at this time). Just had Americano X2 with a snack. The team was very friendly. Overall what you would expect from Starbucks.
Phil Wheeler . 2024-09-08
MORE AT Google
It's a Starbucks. Coffee came in a bucket (wish I had known what large meant), was really weak, and far too milky. Again, it's a Starbucks. Some like. Me? Not so keen.
SHAUN BYRNE . 2024-08-31
MORE AT Google
Great service. Lovely staff. Easy purchase. Served by Kirsty and she's always a great barista.
Amanda Round . 2024-08-20
MORE AT Google
Visited designer outlet centre for shopping and had bought drink/pastry here for breakfast. Lovely staff and store which leads to children's play area. Fairly big and lots of comfortable seating which us nicely spaced out. Playarea is for younger and older kids.
Monique Traveller . 2024-08-19
MORE AT Google
I stopped whilst browsing the shops at Swindon. I bought a flat white, I didn't have time wait long. Very clean place, nice friendly staff. I would recommend if your ever in the outlet centre in Swindon
Andy M . 2024-07-30
MORE AT Google
Stopped for a coffee and bap, friendly staff
shirley dunn . 2024-07-09
MORE AT Google
There were not enough staff, and the A/C wasn't working. Long wait in the queue and staff was exhausted. Next time will grab coffee from the coffee van.
Cosmin H. . 2024-06-15
MORE AT Google
The staff where very snappy and impatient when giving giving the drinks they didn't even check to see if the right person got the drink, the shop it's self was unclean won't recommend coming here any time soon
Thomas O'Brien . 2024-05-25
MORE AT Google
They have a lovely and attentive staff, I came here quite often because of it and for their vegan options of course😆 Huge shoutout to Sarah for her friendliness as well! #loyalcustomer #greatteam #starbucksnumber1
Luk R. . 2024-05-21
MORE AT Google
Surly staff and no vegan food options.
Ade Moore . 2024-05-19
MORE AT Google
Perfect atmosphere, great coffee
Jo Barrett . 2024-05-01
MORE AT Google
Can't really rate under food, as I got hot chocolate? Can't fault the drink, staff or service, a couple of flickering lights were kind of off putting though
David Manning . 2024-04-24
MORE AT Google
Have had my breakfast here for a long time as I work in the outlet. The other day I came in around 10am to get my usual. It was relatively quiet and when I went to the til there was no queue. The woman with pink hair had her back turnt away from me for a good few minutes and didn’t respond to me saying excuse me so I assumed she was busy. Then, I noticed she was on her phone. I was stood there for at least 5 minutes with no queue before I was served. Usually the customer service is amazing but today I was very disappointed.
katie . 2024-04-23
MORE AT Google
Amazing workers, come here almost every day with my friend and they always treat us so nicely and are always so happy. Would highly recommend to anyone
Amber Danson . 2024-04-22
MORE AT Google
Lovely drinks, staff always happy to help always a nice atmosphere, visit most days with a friends before work would 100% recommend
Ewan Davies . 2024-04-22
MORE AT Google
Oh deary me, first time coming in here and clearly the staff don't want to be there. Service wasn't great, no smiles or asking what milk I'd prefer with my coffee. Think I'll stick to Costa.
Retro Console Fanatic_official . 2024-03-28
MORE AT Google
The staff was very friendly and service was amazing! Got my drink promptly and it tasted great as well :)
Tze Yee . 2024-03-19
MORE AT Google
Great and quick service, always great coffee
Alexandros-Georgios Nikolakopoulos . 2024-02-29
MORE AT Google
Special hot.choc out of stock! Crazy
Colin Austin . 2024-02-02
MORE AT Google
busy little shop. cramel hot chocolate was divine and complemented the toasted cheese sandwich
Ian Emmett . 2024-01-28
MORE AT Google
Best coffee out of all the chains by a mile
Joe Allenden . 2024-01-24
MORE AT Google
A decent Starbucks in an excellent location in the heart of the Swindon Outlet Centre, probably the nicest place for coffee and cake.
Richard Byrne . 2024-01-09
MORE AT Google
Extremely disappointed with my visit today 6th January , staff were standoffish and lacked in knowledge about gf when I questioned about a hot chocolate. I wanted too double check for my son who is colieac. I met with a rude server who didn't have a clue what I was taking about.... she then looked it up on the ipad for allergens and was met with other colleague who went on too tell me that if it's with normal milk it's fine! It's not lactose!!!! Extremely dangerous that the staff do not have a proper understanding of colieac, this could make someone very poorly 😢. I have also sent through feedback
Nicky Robinson . 2024-01-06
MORE AT Google
Three times in a row items have been missing from delivery orders. On one occasion apparently the item was sold out, the store were insistent that they tried to contact me to offer an alternative but I hadn't received any calls.
Amy Dineen . 2023-12-29
MORE AT Google
Not the best place for a good coffee in my opinion.
M M . 2023-12-26
MORE AT Google
Lovely staff and lovely coffee, I love the cakes. Shout out to the manager Katie for her customer service and latte art is always spot on thank you guys xxxxx
HOLLIE GOUGH . 2023-12-14
MORE AT Google
Too busy, not enough staff and dirty. Space not large enough, left waiting at the till point with no communication, walked out. Real disappointment and will not return.
Michael Sheppard . 2023-10-23
MORE AT Google
Overpriced for a latte that's no difference from one at home bargins
A A . 2023-10-22
MORE AT Google
First class service, and the coffee even better.
Slawomir Bruski . 2023-10-22
MORE AT Google
I recommend this cafe with all my heart, the best coffee in town !! 🥰 First class customer service, I’ve never had a problem. The manager is best suited for the job, she is doing an amazing job! ❤️
Adriana Bruska . 2023-10-22
MORE AT Google
First time in Swindon , decided to end our visit with a treat at Starbucks , arrived around 16:40 , ordered two toasties , a hot and cold drink to have in before hitting the road driving back to Bournemouth. We were well disappointed to have our cheese and ham toasties in a take away bags where the hot, liquidity cheese was all running inside the paper bag as well as getting our hot drink in a take away cup where I surly was charged for dining in . Lack of communication from staff was 100 percent the main issue as we should have been informed about this prior to paying as we would have definitely moved to the next cafe , I had to go to the till and ask for plate and cutlery and was given it with no words exchanged or apologise for the inconvenience. I just don’t see why our food and drinks was not served properly as they were still to be open for another 90 minutes.
S S . 2023-10-15
MORE AT Google
Latte was awful and strawberry frap had no taste of strawberry and chunks of ice. The staff did not have a uniform other than an apron and were more interested in chatting to each other than customers. we felt like an inconvenience. swindon outlet approx 3.30. we usually go to Starbuck near travel lodge at barnfield in swindon and the service there is beyond fantastic and the staff are really friendly.
Rachel Cowie . 2023-10-13
MORE AT Google
Overall it was like any other Starbucks in terms of quality of food. Servers were OK. They didn't seem to want to be there
TC . 2023-10-13
MORE AT Google
Didn’t get Usual standard of Starbucks! Firstly service was quite slow! Then both of our coffees had a bitter taste like if they had burned the coffee beans left a nasty aftertaste! We opted for syrups but couldn’t actually taste them!
Jamez Ali . 2023-10-08
MORE AT Google
Keira was really great at making a pumpkin chai latte special was really quick and took notice to our names its my first time in Starbucks and normally people are not passionate about the menu and patient with us when deciding but she was and severed us accordingly with patients with my polish partner jakub -Emma :) i hope she gets a smile and rewarded for her hard work as in her new carrier and i hope to see her another time
Emma Armstrong . 2023-10-04
MORE AT Google
Keira-Mane did an excellent job serving my friend and I on the busy period earlier today. Very clear and prompt when taking my order and was rather polite and considerate. Keep up the good work dude!
Lewis East . 2023-09-09
MORE AT Google
Nice convenient little Starbucks, but all too regularly out of stock with food/milks/drinks and staff never seem to have time to clean tables.
Mike H . 2023-08-28
MORE AT Google
Went to get my wife a drink while she was dress shopping with daughter the batista was very helpful and quick
jason ewing . 2023-08-26
MORE AT Google
Regular starbuck place Was crowded Served us even before they close, very welcoming
Resturant Style Homemade Food . 2023-08-26
MORE AT Google
Honestly a bad experience. My iced coffee was pretty warm not iced and cold. They added extra stuff on my drink i didnt ask for. Tables were dirty. Baristas were pretty fast tho gotta give them that. Other than that i would say my visit to starbucks this time was below average.
Njood Al-Dossary . 2023-08-05
MORE AT Google
Service was quick and efficient and staff are friendly. The place looks a bit dim with lighting and a bit sticky. It could do with a good clean or a refurbishment!
Prince Nawaz (Nemo92) . 2023-07-26
MORE AT Google
Queue was pretty big but staff were speedy. Card payment only. I do love a strawberry and cream frappe whilst shopping
Ami Gaston . 2023-07-09
MORE AT Google
they had messed up a order and the people working here are so rude
Georgia Drew . 2023-06-01
MORE AT Google
U can't pay by cash which is inconvenient not the cleanest
Magdalena Broniek . 2023-05-23
MORE AT Google
I was having an issue with a delivery ordering from Just Eat as there were no drivers in the area. Cancelling the order on my end would've meant I wouldn't get refunded, and I'd been waiting for a while with no update, so I called Starbucks up and a supervisor called Sunny (or Sonny) very graciously helped me by contacting Just Eat and cancelling the order on their end so I'd get my money back. They made sure to ring me back after to confirm that everything was sorted on their end and I've just had funds put back into my account. I'm very happy with the professional and kind customer service provided by them
Bob Hughes . 2023-04-22
MORE AT Google
Coffe is ok, I can understand coffe price but £2,45 for a small 750 ml bottle of water is seriously not acceptable.
Chris Burg . 2023-04-04
MORE AT Google
clean quiet and with helpful and attentive staff....
harry todd . 2023-03-27
MORE AT Google
The staff is really mean sometimes But the drinks are nice 🙂
Avika Kaushik . 2023-03-02
MORE AT Google
Amazing coffe ,but I find it a bit expensive ..its worth it
Doaa Al-Bishtawi . 2023-01-27
MORE AT Google
Busy Starbucks at the Outlet centre. Slick enough service. Flat white was ok.
Derek Horan . 2023-01-21
MORE AT Google
Friendly interesting people serving
John Chappell . 2023-01-20
MORE AT Google
Coffee is good. Staff were rude.
Zenon Buratta . 2023-01-02
MORE AT Google
Rude Rude Rude. None of us want to work Boxing Day darlings but that’s retail / hospitality for you! If you don’t like it and can’t speak to your customers properly then don’t work there you miserable girls
M . 2022-12-26
MORE AT Google
Awful place. Coffee was cold so got it changed. Second cup also cold.
Joan Calder . 2022-12-06
MORE AT Google
We went to Swindon outlet in October to do Christmas shopping
Kyle Batstone . 2022-11-30
MORE AT Google
Always long queues and nowhere to sit too small for this venue
carol hearne . 2022-11-20
MORE AT Google
Waited 20 minutes for my order and was given the wrong drinks. Please show your staff more respect by scheduling more people on shift they were completely overwhelmed.
Emma Vass . 2022-11-13
MORE AT Google
Its pretty busy on weekend though
dhruv darji . 2022-11-09
MORE AT Google
Really lovely coffee, they even had the vegan cream in stock!
Vicky Rose . 2022-10-30
MORE AT Google
The plant based falafel and pea wrap was so tasty. Will definitely be buying again.
Ashleigh Cousins . 2022-10-30
MORE AT Google
Down right rude and insolent staff! Slow service and mediocre coffee. Since when was Stirling refused in England,??
trucking painter . 2022-10-08
MORE AT Google
Staff were friendly and happy to accommodate for any weird and wonderful drinks ordered. One of the party ordered and forgot to specify almond milk but the team at Starbucks were very accommodating and re-made the drink, although this was no fault of the barrista. However. Service was slow, we waiting over 20 minutes just to order as 3 members of staff were stood talking about their upcoming plans.
Lauren Johnson . 2022-10-03
MORE AT Google
Won't take cash, took custom else where.
Lisa Croker . 2022-09-18
MORE AT Google
Coffee tasted as expected....however I was over charged by 70p....when I asked why it was a different price to advertise I was told that's what the till said it was? I paid the higher price 🤔
Kirsty Holden . 2022-09-15
MORE AT Google
Dirtiest Starbucks - behind counter was disgusting, a complete tip. There were spilled drink and milk everywhere. No cream,no skimmed milk half way they the day? Outside tables were gross hadn't been wiped or cleared. Really let's the name down. I actually said "forget it" when u saw how dirty it was. I suggest get coffee from anywhere else and take in with u, staff never come out to check tables anyway 😁 - don't risk eating/drinking from there
Janet . 2022-09-04
MORE AT Google
Miserable staff, very slow service and the drink tasted like treacle because there was far to much caramel in it. They don't accept cash.
Paul Hughes . 2022-08-31
MORE AT Google
Standard Starbucks, not big enough, and feel you are on top of each other!!
Matt crisp . 2022-08-25
MORE AT Google
Expensive and very busy only go there if I have to.
Katie Williams . 2022-08-05
MORE AT Google
Wait was a bit long but otherwise good
Najah Khawaja . 2022-07-31
MORE AT Google
Frappuccinos aren’t even blended properly, styll have ice chunks in my drink, as to someone who works in Starbucks this one is trrrible
Caitlyn Choules . 2022-07-28
MORE AT Google
Not the cleanest Starbucks I have been in. Its disappointing to see that there was melted ice and spilt drinks where the baristas were working. Didn't look too inviting.
Farah Abdel Karim . 2022-07-16
MORE AT Google
Knowledgeable staff with the quality exceeds the standards.
Ashok Ramam . 2022-07-12
MORE AT Google
Not the best tasting coffee need to do different coffee bean selections.
Stuart Bennett . 2022-06-24
MORE AT Google
The coffee was not to my liking.
Gwendoline Davina . 2022-06-19
MORE AT Google
Vey nice coffee and friendly staff
Ben Haswell . 2022-06-04
MORE AT Google
DO NOT MOBILE ORDER HERE! You will get the worst customer service ever. They don't even start your order until you arrive, and they do have a sign up saying to tell them you have arrived. But it is completely impossible to get their attention. You could literally be dancing around in a monkey costume and they will be completely oblivious. No one even has the basic human intelligence to think 'this guys been stood there a while, maybe we should ask what he's waiting for'? You can stand there all day. If something you ordered is sold out they don't even have the decency to tell you, they just completely ignore your order and carry on.
John Smith . 2022-05-14
MORE AT Google
Not a great experience yesterday. Great drinks of course, but way too many baristas behind the till, all bumping into each other, it was like a comedy sketch. And even still my Frappuccino waited on the side for ages for someone to put cream on it, and then the order was wrong anyway.
Lauren Peters . 2022-05-01
MORE AT Google
Nice little place, very good service, perfect stop in between shops.
Nicoleta Cosma . 2022-04-24
MORE AT Google
I went there to try their new “Forget-Me-Not” Frappucinno exclusively served in reusable cup. They ran out of cups but didn’t say so until after making the beverage. 🙁 It was tasty though. It is a nice Starbucks location over all.
Mihaela D. . 2022-04-21
MORE AT Google
Very busy but seats available, lovely iced latte
Kim Turnbull . 2022-04-16
MORE AT Google
A modern cafe that, given the numbers using it, is very popular. Several tables were being used by people obviously working and it has a sub culture of regular workers.
Paul Barton . 2022-04-14
MORE AT Google
Appalling service. Cafe was EMPTY with only one customer in front being served. The two members of staff, one preparing an order and other just doing her own paperwork or something. Stood waiting to be served for 10 mins with no acknowledgement, whilst they chatted and joked about something. She finished her order came to the till and looked at us and walked away! Put my food back on the shelf and walked out!
Regan W . 2022-03-27
MORE AT Google
I have to say that I have only been here once but not likely to go back. Our coffees weren't great and my sandwich was soggy. The kids food was fine.
Brendon Nicholl . 2022-03-25
MORE AT Google
it’s very clean and the service was good
Oliwia Stefaniuk . 2022-03-06
MORE AT Google
Coffee was good ... but cafe was filthy. Tables not cleaned. Or just cups taken away and then not wiped down. For the price of this coffee .... I would expect at the very least a clean table.
Dean Martin . 2022-03-06
MORE AT Google
Very nice place to take a rest after shopping with children's playground nearby. You can seet outside aswell:)
Natalia Dudek . 2022-03-03
MORE AT Google
Regular customer, excellent customer service, excellent coffee made exactly how I ask for it, and always greeted by friendly staff. Would recommend to everybody.
sue howard . 2022-03-02
MORE AT Google
Very friendly service, always welcome customer with a smile. High level of cleanliness and nice atmosphere in general. Highly recommended.
Izabela Onyszko . 2022-03-02
MORE AT Google
This Starbucks is my favourite place to go for coffee always clean and great service .
Lena K . 2022-03-02
MORE AT Google
Good coffee, perfect location, great place for break during shopping
Magda Basiewicz . 2022-03-02
MORE AT Google
Always great service and lovely staff. A perfect place to relax and enjoy something warm. I can always count on the staff to be attentive and friendly.
Duckie Linares . 2022-02-22
MORE AT Google
the barista with pink hair was very lovely and sweet when serving me! they got my order down perfectly! would definitely come again!
chloe powell . 2022-02-21
MORE AT Google
Good place when visiting, staff was friendly, especially Ace. Will come here again when I come back to the area.
Vanessa ramos . 2022-02-21
MORE AT Google
The staff was very kind especially the pink haired barista. My order was accurate and was brought out quickly they really go above and beyond for their customers.
Rose Kiley . 2022-02-21
MORE AT Google
Hot chocolate was ok, staff were nice and friendly
Bunny MacTavish . 2022-02-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West
73 Opinions
We go here quite a bit, lovely new pub with nice atmosphere. My to go to dish has always been the Plantbased Burger. It was sooo good even my meat eating friends would have it. It was like a 10/10. But when we went the other day we found to our disappointment you’ve changed the plant burger to a beetroot burger??! It was eatable, but only a 3/10. Please bring the old vegan burger back.
251 Opinions
Went in for a hot drink and snack which was nice and the staff are lovely
68 Opinions
If you have an allergy, Emma is incredibly helpful and accomodating, going out of her way to give amazing service. Thank you for delicious pie & chips, you made me feel very safe.
310 Opinions
We fancied a change from the hotel restaurant and the menu the Freke Arms offered had plenty of gluten-free options as well. We booked and received a message back quickly confirming the booking. We were greeted warmly and shown to our table promptly. Menu options were explained clearly and there were several specials on offer. The food we received was plentiful and very tasty indeed and the beer and wine were delicious. All the staff were friendly and we had a good chat about the pub as it had a bit of history. Karen and her staff went above and beyond and the service we received was first class. If we are ever in the area again we would certainly stop by the Freke Arms for a meal.
4 Opinions
I normally have a lovely experience,i am used to the lovely focused staff and incredible drinks however, the staff that was serving on the 4th of june were unfocused, chatting to each other which left me and other customers waiting for about 10 mins, took them ages to make as they were chatting and gossiping! i normally don’t like writing reviews but felt this was necessary:/ photo is supposed to be a mint choc chip frostino 🤦♀️