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3.9

Based on 498 opinions finded in 1 websites

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Nº 189 in 268 in South Northamptonshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle4983.9

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A handy stop and clean, Starbucks.

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simon jones . 2024-11-15

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I'm Dissapointed. All orders were getting mixed up, people queuing waiting for coffee that never came. Then, more coffees came out, nothing that had been ordered. There was a language barrier at the point of order, new staff, I think. And staff not talking to one another. It's not a good atmosphere. Then, approx 10 to 15 minutes later, my americano's came out. It's like they were so weak in flavour. Something was badly wrong. Couldn't be bothered to wait again while they made us new ones, so i didn't complain. Not good. As a new person to Starbucks, it left a bad impression.

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Linda Townsend . 2024-11-11

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Weirdest Starbucks ever. Twice now the quite rude male Barista has served my takeaway ‘White Americano’ with the milk ‘on the side’ rather than in the cup. The first time, the cup was so full I couldn’t pour any milk in so I asked him to empty some coffee out. He just took it away and poured the milk in, letting it overflow. Total mess. Asked him to remake the drink and it was if I’d asked him to sacrifice his first-born. Will avoid in future.

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Kevin Hawkins . 2024-11-11

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Be aware that if you suffer from health issues that mean no caffeine, apparently at this Starbucks you are limited to what you can have. Today it was “impossible” for me to have a decaf skinny egg nog latte even though Starbucks in MK managed yesterday?? Feels in line with the usual level of customer service that is shown at this store. Reminded me why we don’t use this one!!

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Vanessa Marriage . 2024-11-09

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This is a very poor Starbucks and I will not make the mistake of stopping here again. Miserable staff and dirty toilets with no loo roll. Although I appreciate it is Starbucks policy to not let dogs inside, it would be considerate to their paying customers, who also happen to be travelling with pets, if they could construct a covered seating area so we don’t have to get wet whilst eating our lunch. Even more annoying as the spacious restaurant was near empty apart from a filthy dirty man fast asleep sprawled across two seats. My dog would have caused far less offence to any other customers.

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Claire Bear . 2024-10-28

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Large, airy starbucks woth good parking and the usual facilities.

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Nick Miles . 2024-10-16

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Modern, clean Starbucks coffee shop. Good service. Clean Facilities.

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Graham Russell . 2024-10-14

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Service was bad and it was the worst hot chocolate I have ever had. It tasted like warm milk. I would not go there again and do not recommend it.

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Delroy . 2024-09-12

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Usual fare. Staff were very helpful.

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Simon Fruen . 2024-08-14

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Drinks are Poor quality and inconsistent. Often lacking flavour and ingredients. Tables not cleared often enough meaning you sit in other people’s dirty cups and plates (and crumbs)

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David Hard . 2024-08-12

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The staff here are SO rude, especially the lady who I think is the manager. I used to go here all of the time and stopped just because of her. They also never make the drinks right, worst Starbucks I’ve ever been to.

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Beth Garner . 2024-08-02

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One of the best Starbucks I've been to

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Kim Wardman . 2024-07-19

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Awful service, would rather drive on further to get correct drink and professional service

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Sherri Maclennan . 2024-06-24

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Walked in and there were no staff to be seen, 5 minutes later all 4 wander back into the store to find a massive queue of people waiting. Food was OK but not worth £20 for a drink and 2 sandwiches, should have gone to McDonald's next door.

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Gary Dark . 2024-06-22

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Very noisy, poor WiFi not really good enough for video conference, and not super clean.

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Rob Horsefield . 2024-06-03

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Staff were friendly and spoke to customers like humans beings (sounds strange but some establishments you walk into staff act like they don't want to be there or act like robots. The staff on duty were warm, welcoming, cheerful, friendly.

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J Villanueva . 2024-05-26

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Easy access on & off the car park from the main road Limited choice of sandwiches Surprised that decaf tea option not available

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Paul Maiden . 2024-05-13

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Soulless A43 stop - but coffee was good

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David Dean (I Confess I'm a Geek!) . 2024-05-12

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Took ages to be served even though it was nearly empty , and cost me £6.50 for a tea and mini bottle of orange juice, really encourages return visit

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aidy beckett . 2024-04-27

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Large, airy, clean. Good coffee and service

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Julian Chamberlain-Carter . 2024-04-20

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Can I just say THANK YOU to the lady serving in Starbucks yesterday. I met a friend there and we were just commenting on the low seats. The lady brought me over a higher chair ( I have MS) and was so helpful to us. I didn't get her name, but think she was the only female there......about 11.30 am. Please Thank her for me. Mel Dennison

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Melanie Dennison . 2024-03-27

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Very nice Starbucks to take a break at. Everyone there was very helpful and friendly and the cafe was clean and spacious.

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Damon McNally . 2024-02-19

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Overall what you would expect, staff need to ensure toilets have hand soap and toilet rolls while stocked. It did feel like a school ground with the staff messing around and playing on phones loudly.

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Luke Mason . 2024-01-16

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Friendly welcoming staff. Coffees made to perfection

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hayley stevens . 2024-01-07

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Good coffee delicious toasted tea cake and quick service

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Christine Short . 2023-12-29

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Clean, and very efficient service.

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Roger Chappe . 2023-12-19

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I came in with my daughter to have a nice drink together. The stuff we're very unwell coming and rude. One member was on a phone call whiles making the drinks whiles another one on till didn't give one care about you. Such a shame as it's such a nice area but they need to rethink about stuff hiring or more education especially working in this type of industry.

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Charlene Grady . 2023-12-06

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Coffee and food good surroundings a bit scruffy.

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David Johnson . 2023-11-19

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Coffee ☕ was great but tables needed clearing and cleaning

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Tony Venables . 2023-11-12

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Not much parking but lots for electric cars, which were empty. Rest of car park full which was odd as not many people inside. Cakes looked dry. Mocha was weak and bland. Girl on till very friendly.

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Emma Webster . 2023-11-05

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4 staff on. Could do with training to re housekeeping. Several tables had uncleaned tables. Despite not needing to serve customers. Floor needing a good clean. Not thinking of dropping in again.

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Brat 673 . 2023-10-23

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Terrible service! I usually come in the afternoon but came this morning and ordered my usual drink, ice pumpkin cream chai latte, a drink literally on their website. The worker was extremely rude and told me that the drink didn’t exist when I just ordered it the day prior with no issues, and has ordered it many times previously at this SAME Starbucks. She proceeded to walk off in my face with no explanation to apparently look at yesterday’s receipts to see if I was lying, didn’t bother to ask what time I ordered the day prior before coming back and telling me it didn’t exist. Proceeded to make me botched version of the drink and overcharged me £3 from my usual price just to attempt to give me a tall drink instead of venti. Had to go back inside and get them to remake the same drink just for her to give me a venti drink with over half the cup filled with ice. Extremely rude and unprofessional on her part, will not be ordering here again.

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Aleah Jones . 2023-10-14

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Looked at opening times on google and that says it opens at 06:30,i arrived at 06:40 and waited til 07:00. Member of staff ignored us when i tried to ask when they open. Several people turned up and left while i was there so maybe change the opening hours if the staff cant be bothered.

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Dave Gordon . 2023-10-03

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Understaffed. Gave up and drove on to Costa’s at Northampton motorway services. Service there was immediate.

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Richard Wilton . 2023-09-25

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Really, really cold.... only one member of staff on duty trying to serve and make the drinks... took ages...

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DS SAND . 2023-09-19

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Unbelievably slow service. The staff are friendly but hopeless. Don't stop off for a quick coffee, as you'll be waiting for hours.

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vince sainsbury . 2023-09-16

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Disappointinly no drive through considering its at a services , could be quicker with serving considering no big queue, but once ordered fairly quick

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lydia Leach Wilkinson . 2023-09-14

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No filter coffee and won't make you any.

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Paul Browning . 2023-08-13

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Very weird Starbucks. Coffee bas extra bitter (even for Starbucks), the wait was 20mins and i only ordered 2 coffees. Many people in line were getting the wrong order and the general atmosphere was a bit depressing

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Chris Hunt . 2023-07-28

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Worst Starbucks been to. Capucino and latte were awful tasting burnt and we couldn't drink them. Had thought stopping here rather than Northampton services would be better but so wrong

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Leonard Wright . 2023-07-23

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Good size mugs used for coffee/tea if drank in.

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Kevin Tappenden . 2023-07-05

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All good and tidy but please avoid toillets i dont think they was cleaned in the last decade.

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Nicolaid Laur . 2023-07-02

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Consistent Starbucks coffee, predictable experience. Service here can be a little slow, and there is an empty atmosphere likely due to location. Nonetheless, the coffee is always great! ☕

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Emily . 2023-06-26

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standard starbucks... ideal for a short break on a long commute

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Shane J . 2023-06-09

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Yea I like this place. Well situated, a mile south on the A34 just off the M40. Good place for a break.

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Darren . 2023-05-31

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Fresh and clean! Starbucks in its prime. Happy to surprise me with a drink when I didn’t know what to have! Thank you.

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Zack Andreasson . 2023-05-26

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Ordered two caramel frappes, and the barista forgot the caramel

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Brandon . 2023-04-30

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Ok place location close to the dual carriageway ,the place was very cold and doors didn't close very well .

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Dave Parnham . 2023-04-17

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Adequate parking, decent coffee

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Gill Ison . 2023-04-16

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It was ok, car park needs tidying up but inside is fine.

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David Martin . 2023-04-12

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Visit this Starbucks quite regularly. It's always nice and quiet when I go early in the morning. Lots of parking with it being on a small retail park

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David Lawless . 2023-04-07

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Coffee wad very good however the bacon roll was pretty average

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Richard Bodenham . 2023-04-04

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Coffee delicious as usual, I love the Vegan breakfast bap. Service was quick and the whole shop was clean

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Joff Cheney . 2023-03-01

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It's okay. It didn't have the drink I wanted but it was quieter than the usual baby scream fest.

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John Martin-Shepherd . 2023-02-27

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Stopped off on route today 11-12-22. Two staff on duty one doing drinks one taking orders. Both staff worked well together but the young man taking orders warming the toasties etc very impressive. He cleaned up after himself as he worked preparing orders,he was friendly polite and very effeciant. What a star worker he is. I watched him clear the que quickly. What an asset to this company this staff member was. Gold star from me.

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Janet Sandland . 2022-12-11

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Great coffee, good selection of food staff are fantastic

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zoe lucas . 2022-11-30

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Served by teenagers who are as dynamic as a used teabag. This site has managed to run out of syrups, someone needs to learn stock control and forward ordering

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Wendy Smith . 2022-10-31

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Decent size, with ample seating. Good range of drinks and hot and cold food. It's part of a small service stop, so gets a lot of footfall, which meant the toilets were a bit minging!

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IssuetheQuietus . 2022-10-06

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None of the hand driers working and no loo roll!!!! One staff member serving drinks AND cleaning the floor etc. Not good enough

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Neal Broadbent . 2022-08-22

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Stopped on route to Leicester, usual stop off but today grabbed a coffee. Had to use the gents which I couldn't due to noticing there was no paper and the toilet was blocked. Waited for the use of disabled due to need of loo which was disgusting and littered in soggy paper, toilet roll tubes etc. The whole toilet corridor smelt of urine. Only 1 staff member on the tills so service was slow, staff were friendly but dismissive of the dismal state of ablutions. Only 4 customers in the building so they weren't exactly too busy to not clean.

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Fred Green . 2022-08-02

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Needed a good clean! Toilet and sinks were filthy! Alot more expensive than I remember!

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Daryl Eastman . 2022-07-28

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Popped in this morning to get a coffee, but machine was broken so I therefore opted for a iced matcha latte with oatmilk. Was way too strong, it needed more milk. The manager was really rude and kept giving dirty looks which made me feel really uncomfortable. Won’t be visiting this branch often as i didn’t have a great experience this morning

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Chloe Townsend . 2022-07-20

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Classic Bucksy like the ones that used to be next to a burger kings but this is next to petrol station😮😯

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Athletico Rock . 2022-07-11

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Smell of sour milk in the shop, sinks in the bathroom out of order and diarrhoea all over the toilet bowl..... What more can you ask from a coffee shop?

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Robin Hood . 2022-07-03

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Normally an OK service at the best of times. Staff are not always that friendly but today the service was shocking a member of staff spoke down to my wife for no reason. Made her feel uncomfortable then the coffee I got went down the drain..... not happy one bit poor service rude staff

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Gary Boulter . 2022-06-24

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Stopped at towester Starbucks for eats and drinks staff very pleasant and helpful top team .

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Geoffrey White . 2022-06-23

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Great staff very helpful coffee and cake wonderful but the hand blow dryer hasn't been working for a while, come on Starbucks

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Glenn Harrison . 2022-06-04

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Good choice of products. Fast service.

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Melanie Commons . 2022-05-14

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Service wasn't good and unfriendly.

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Marisa Stow . 2022-05-05

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Usually come to this Starbucks, I ordered a chai latte iced. It came extremely watery and not how it usually tastes. As soon as I had a sip I said to the lady with brown hair working there that it didn’t taste right. She done me a new one but seemed extremely annoyed about it. The customer service was shocking. Doesn’t cost anything to smile especially when working with customers.

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Melissa Turner . 2022-04-13

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Nothing special, the toilets were a little grim but we only stopped off for a quick break so it wasn't an unpleasant experience!

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Tom Goulden . 2022-04-11

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They just never have enough staff on , always feel sorry for the staff, always a queue to the door , come on management, give your staff a break and make sure your business is better staffed

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Katrina Malyshenko . 2022-03-28

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Wouldn't take cash. Major potholes coming off motorway. So many better places to stop.

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Iain Tingley . 2022-03-14

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Disappointed with cleaning but coffee was good just shame no staff to tidy up

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David Hawkins . 2022-02-26

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Slow service, not staff's fault as there was only 2 of them, and due to lack of staff place was a mess all the tables had dirty cups and plates on. Bit of a shame as I probably won't stop there again.

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Oxford City Branch Of UNISON . 2022-02-26

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We’ve just had a bit of friends gathering here tonight between 6 and 7 and would like to say the staff were excellent, friendly and very helpful. We would really recommend this location,with parking available,space inside and some rather nice looking cakes. Many thanks, really recommend this place.

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Bob Ray . 2022-02-22

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Disappointing coffee, Americano was undrinkable, absolutely no crema and weak as water. I gave two stars instead of one because the new peanut butter cups are awesome

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Emma Matthews . 2022-01-22

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Staff a friendly, always stop off here to grab a latte when passing. Plenty off parking.

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Kieran . 2022-01-12

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Nice flat white and bacon cheese roll

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Andy Tucker . 2021-12-31

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Very unhappy,the place was extremely dirty,tables full of used cups and plates ,floor covered with food,paper and spilt drinks.Not the staffs fault only 3 on duty,Management at fault saving money on wages??????

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John Pedley . 2021-12-12

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Great place to break up a long drive

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david poulter . 2021-12-04

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Very quiet when we were there. Very good service though the room needed to be tidied up

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John Thomas . 2021-11-22

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Not very clean tables still used cups and plates

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graham stretton . 2021-11-19

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Typical starbucks but good toilets for a starbucks at least had a separate ladies.

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E. Lewin . 2021-11-14

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Staff were very friendly & helpful, nice & clean ,good choice of pattasseis.

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Jackie Ray . 2021-11-09

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Great coffee and picture window Great to sit at. Overall good service. But car park and plants are a right mess with rubbish and litter everywhere. Leaves poor impression tlc required.

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John Wright . 2021-10-23

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Great coffee friendly staff and clean tidy seating area

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Andy Worsfold . 2021-10-04

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Clean, tidy. Nice to sit outside.

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M Bt . 2021-10-03

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Entrance from the A road a nightmare other than that typical Starbucks..... Coffee as expected....

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Andy Sillence . 2021-09-30

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Great coffee and super friendly staff. Would recommend!

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Rebecca Rees . 2021-09-27

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It's a Starbucks, what can I say, dirty crockery on several tables,bits a Starbucks, male toilet out of action, it's a Starbucks, coffee satisfactory, it's a Starbucks!

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cessna fourseat . 2021-09-18

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Very bad service now its 6.42am and its not opening and please check ur staff thank u

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Medhat Hassanien . 2021-09-02

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Expensive & could do with a clean. Tables had ring marks & there appeared to be crumbs & food debris on the floor. The toasted cheese sandwich was only toasted on the top making in very difficult to cut using the wooden knife.

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Deborah T . 2021-08-26

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Desperate for a coffee and the toilet- but just walking into the place put me off. Every surface was dirty and hand printa all over the door. I have never seen any Starbucks look and smell so dirty

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Ione Macgregor . 2021-08-15

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Always good coffee but service can be slow. Friendly staff though and helpful.

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Georgie Hart . 2021-07-22

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We only go for takeaway but it's always nice

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Pauleen Holmes . 2021-07-03

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Didnt get what I asked and paid for....why can't the person taking the order pass on the correct order details to the person making the bloody drink?! Very disappointed

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Julie Glide . 2021-07-03

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Very good service and polite staff

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Kevin Drummey . 2021-06-10

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I go here a few times a week,always a pleasure and friendly staff,I don't even have to say my drink they see me coming and start it ...

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David Duncombe . 2021-06-06

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Sorry but for 3.50 I would really like to see more care in making the coffee. This tastes disappointing. Considering there were no customers I’m shocked honestly

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Finnuala Quinn . 2021-05-05

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