Starbucks in Harrow

When I'm not in the office, I often come to my local Starbucks in Pinner to work and the team here are so friendly. Debbie hands out "Puppycinos" to the excited dogs when they enter (the photo wall of dogs and their Puppycinos is adorable). Dana and Dilshad are awesome and so welcoming, always enjoy coming here.

The staff are really friendly and made us feel so welcome. They remembered how I like my coffee from a previous visit which showed me they value me as a customer. The environment was clean and orderly. They are keen to make sure your drink is perfect and there is a good selection of food on offer too. The prices are a bit high, but I think that’s a matter for Head Office, not the individual branch. We would definitely come back here.

Nice location on Pinner High Street - easy to get to. Food and coffee ok but my god this place suffers from flies. We moved twice and spent most of our time swatting them. Not just one or two but there were several. This is a real health and safety issue. We won't be visiting this place in a hurry.

There must have been quite a change up since those last reviews because this is by far and away one of the most pleasant Starbucks I’ve frequented. Very clean facilities and excellent adherence to COVID protocols. Even in the midst of a pandemic, the staff are nothing but wonderful and the coffee is always on point. They even treat my greyhound to a pupperchino! Truly a sanctuary in a time of stress and worry.

Extremely rude and hostile Indian lady serving behind the counter. She is not a good ambassador for Starbucks.

At this time tables are in short supply but on visiting I saw most of the tables taken by adults and students working on laptops, their documents spread over 2 tables. This is so ignorant and rude. Why don't the staff challenge them? Also the place has zero atmosphere.

Good morning, I love the coffee from you but I have a little dissatisfaction ... as this morning I am served by a lady of color who after the behavior is racist. It does not respond to the greeting, thank you but when it appears after me a few seconds a man color smiles and talks to him.Next time if it will happen just as surely I will take measures to educate her if you do not. I am sorry that the coffee is good but with such employees you siphon the image.Flo.

So let’s talk about staff to begin with, arguably one of the most unwelcoming transactions I’ve had in a long time. Not a hello, nor a smile. Then at 6 pm the young man comes up to us and says we are closed. Not even a warning, an apology, simply nothing. The sign on the door is so small that you would miss it about the early closure but I appreciate a business has to stop trading at some point during the day. I asked for my drink to be extra hot, in reality I didn’t get my request fulfilled. We paid £8just for two hot drinks I appreciate they were large but they were nothing special. From a cleanliness point of view somebody needs to get the scrubbing brush out in here. It’s a big outlet and could be so much better than what is really on offer. The table was sticky, the table was wobbly. I really wouldn’t go back in a hurry.

Happened to reach here after the neighbourhood cafe that we were supposed to go to had a snag in the coffee machine the other day. The place was a bit difficult to spot as there was some scaffolding work outside. The interiors are quite decent except the lighting which is kind of dingy Coffee was as expected..standard starbucks chain fare..but choice of nibbles was limited

Nice Starbucks. Can get full and noisy around school time, but a nice place if you need to work for a while. Big table at back sometimes used for meetings. Good views of the high street from the front seats.

Tables uncleared, I cleared one myself, our coffees came in take away cups even though we were eating and drinking in. The staff stood chatting and one was on his mobile even though many tables needed clearing and cleaning and the cheese and ham toastie was really greasy ..I will not be returning!

We went to Starbucks for tea one Sunday afternoon. When we walked in our initial impressions were that it was dark and dingy, there were very few tables or chairs, there was litter all over the floor and there was a fly flying around where the cakes were stored. We walked out an went to the much more pleasant and cleaner Café Nero around the corner.