Based on 334 opinions finded in 2 websites
Based on 334 opinions finded in 2 websites
Nº 518 in 664 in Harrow
Nº 44 of 48 Other cuisines in Harrow
Opinions
Quite a lot of Costa coffee shop near me, but this is my favourite one ! Very friendly staffs…
S Z . 2024-09-29
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This is the best Costa in my opinion. Whenever I go to get a coffee I get treated by the lovely Bonisha, she’s amazing and always has a smile on her face. She’s very friendly to chat to and makes the Costa experience the best.
Zak J . 2024-08-07
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Costa is Costa. It's always a nice place to meet someone and have a good chat.
Robson Lopes . 2024-07-16
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Exceptional service from Boni, Asma and Vishal. They were very attentive in helping out with my order. Great service every time.
Monica Tudorache . 2024-06-30
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I’m always welcomed here. I’m not a customer that goes in daily or even weekly but it’s rare that I have to tell them my order now as it’s always the same. It’s nice to see a familiar, friendly faces that you can have a rapport with. Unfortunately I don’t know all the names of the staff but Veronica is always helpful, kind and professional, has always gone above to assist me when she is working. In fact all the staff take their time to be welcoming, polite and professional. I have been to another local Costa and it’s a very different atmosphere and staff.
Sally Woolf . 2024-06-04
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Boni, Wero and Vishal were the staff on shift and they are all extremely pleasant and deliver quick and efficient service!
Samaira . 2024-05-23
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It’s so dark and grimy in side. The floors are uneven and dirty. The staff are beyond rude, no please or thank you and no eye co fact. Just hand you the change and your coffee and turn away. It’s strange when the customer is multiple times more polite than the staff. The espresso was fine.
richgold84 . 2024-04-28
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Great friendly and fast staff, lovely atmosphere….not too noisy. Thank you Asma ,Banu and Vishal.
Miha Ela . 2024-04-25
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The customer service from Ria, Hetvi and Vishal was excellent. They took great care to prepare an allergen safe drink. The service was quick and friendly. The staff regularly cleaned the seating areas. I would go as far as saying it was the best service I have had in a coffee shop within the local area.
Vishal Shah . 2024-04-21
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Filthy neglected place. Staff moody. Dark and dreary . It’s very tired and needs a refurb desperately. Tables always dirty. Staff don’t stay there long
partyplannerLondon . 2024-04-16
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To be fair to Costa , one thing I’ve noticed about them is that they always have a nice atmosphere with decent music . I like that casual ‘ home ‘ type feel . Most staff I come across are great . I really like the manners of the Eastern Europeans which I’ve noticed tend to be in big numbers working here . Always very polite and like machines . Today I was impressed with ria and Vishal at the Stanmore Costa . Very motivated and just seemed very upbeat and nice . Very humanistic customer service .
Nick Andrews . 2024-03-08
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Seats uncomfortable, but coffee and atmosphere great
Steve Newland . 2024-03-07
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No longer buying coffee that supports Genocide
Yasmeen G . 2024-02-11
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Very friendly staff and helpful and customer service
Naji Assobar . 2024-02-05
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Hello I'm regular customer unfortunately last time when I went to Stanmore Costa coffee I saw one new worker there and she was so rude I bought I hoot chocolate and she made hoot water when I said can you please make my hoot chocolate sweet she said so rudely put sugar in your hoot chocolates and she said some words which I can't write here and she came close to me I feel unsafe I said ok can I have my refund she doesn't have experience she said we don't give you refund. I'm waiting to the manager urgent decision about this worker and also you can check the cameras on Saturday 17 /06/2023 at 5:30 pm Thanks.
Mohammad D . 2023-06-17
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I really like it, I go there often when I'm in London, especially for the carrot cake.
Julia Monclus . 2023-05-30
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Friendly staff. Looked clean inside. Quick service. What else do you need?!
Rick & Ami . 2023-05-04
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The young lady managed to find me the oat milk when one of staff said there is no oat milk without checking the stock. I’m giving 3 star due to the effort from young lady.
Sanjeev Singh . 2023-04-03
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Very nice place for coffee. Very clean & spacious.
Ragin Khimasia . 2022-12-06
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One of the nicest and best run Costas I’ve been too, great friendly and fast staff, lovely atmosphere….not too noisy. Thankyou.
Mark Powell . 2022-11-25
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Your Website says you close at 6.30 pm but the young girl behind the counter was very rude and asked us to leave at 5 pm. We were still finishing our coffee and she went and stood at the door and told us she wanted to close!
Beejal . 2022-10-26
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Tasty and hot coffees, I prefer to get my cappuccino from here in the morning🙂
Ghazaleh Ba . 2022-10-24
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A rather run down Costa! Coffee's ok
Barry Warren . 2022-08-17
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This 1* is for the OWNERS OF THIS STORE - A/C not working for so long you should be ashamed of yourselves for allowing your staff to work in such temperatures and also let the customers suffer. Absolutely pathetic. There is also 1 rude blonde worker as someone else has mentioned.
B P . 2022-07-24
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Good location as a stopping point on my Belmont Trail walk
Barry Hingston . 2022-07-22
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It was good experience and excellent staff also.
Aatish Patel . 2022-06-27
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Good service and friendly staff.
Mark Davidson . 2022-06-26
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Great service and lovely food Very helpful staff.
Warren Boyne . 2022-06-23
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Yo need to learn how to make a great coffee ☕ from Italian, turkis,albanese....
diamant diamant . 2022-05-22
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Out of three staff on Sunday, two were good not the blonde one though, no costumer service knowledge at all
Avni Rexha . 2022-05-22
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Stopped for a coffee while passing through, friendly staff, good service
Russell Moroney . 2022-05-10
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The staff is amazing here and super friendly
Kerrylouise Walsh . 2022-05-03
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Don’t really know why I went in. Lousy coffee and dogs not welcome. Well there was a queue at Nero’s……
Paul Cinnamon . 2022-04-28
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I used to be a daily customer but since they changed their plant milks to a disgusting coca cola brand I know longer go. I've tried both the soya and coconut and both are vile and make me feel nauseaus. I've complained to customer services but clearly money is more important to them than loyalty. Thank goodness cafe Nero and Starbucks still use Alpro milks.
justine abrahams . 2022-03-24
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Very clean and friendly staff! Our favourite Costa!
Vicky Millward . 2022-03-08
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Very nice staff and good coffee ☕️ was good experience thanks!!!!!
Privat Privat . 2022-03-03
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Amazing coffee and good service !
georgina levy . 2022-03-02
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Nice coffee shop but shame the person taking my order got confused and served me a latte with almond milk instead of oat milk. My companion had ordered almond milk. Luckily I don’t have allergies, it was purely preference but could’ve been a bad outcome if I had had a nut allergy!
Sonal Davda . 2022-02-09
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The place has no vibe or ambience. Feels like a canteen. No music in the background. The clientele is also rather down-market. This is not the same Costa it was before the pandemic. The old team has left.
private private . 2022-01-30
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Fast service, nice and clean and good coffee
Michael Martinez-Cheng . 2022-01-02
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The staff seem to be incompetent with a poor level of English; they are also very slow and do not wear masks despite occasionally coughing. Go to the place next door.
Nicholas Lee . 2022-01-01
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Unprofessional and unhelpful staff who haven't a clue about how to run the store. This staff called Benisha and her colleague was rude, aggressive and extremely inept at handling a simple issue of not having oat milk on hand
C M . 2021-12-27
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We just had 2 cups of their Xmas coffee range and they both tasted very nice and we were given extra biscuits and sweets. We will be going again soon and would recommend you to go as well.
David Zeff . 2021-12-04
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I want to thank Bonisha for her fantastic service today. Me and my little girl were very happy when she served us with a big smile.Bonisha's absolutely lovely and very kind person. In this awful weather she warmed up my heart. The latte she made is delicious.Thank you much for employing such an incredible staff as Bonisha!!
Olga Yeryomenko . 2021-11-28
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Shambolic customer service!! Stood in there 5 min ignored by 2 team that could not cope with one customer before me. Get your act together!! Funny to see that they have a customer feedback poster by the till!
Alfie . 2021-11-24
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Awful service 2 ladies behind the bar completely ignore us. We were a group of lads from the estate agents near by wanting some grab but none spoke to us! Would not recommend it to anyone. Much better coffee shop next door!! Stay away you can!
Chris Parkins . 2021-11-24
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Decent coffee and customer sevice... been to a few Costa branches where the coffee was appalling but it seems to be consistent here
Mohammed Qasim Rajan . 2021-11-15
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Was lucky to have received a free coffee today. Staff member was very friendly. I found a nice cosy sofa to sit on whilst listening to my podcast. Very nice!
Tracey-Anne . 2021-11-12
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For a Costa it's great, friendly staff fast and easy
Will Carroll Hamilton . 2021-10-14
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TERRIBLE they don’t listen, they took 7 minutes to make my drink even though there was barely anyone here.
Diba Afshar . 2021-10-13
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Excellent and very friendly service 😊
Samuel Grossman . 2021-09-18
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Quite a large branch even though it looks small from the outside. Few tables outside but a bit noisy with traffic going by. Not much choice of food stuff. Could be made into a really good quality branch with a little bit more organisation.
Susanna S . 2021-08-10
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I have been there today and the new girls are very nice snd helful very great customer service. In special the brunette new girl she always smile and make me feel welcome.
Damaris D . 2021-07-27
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Decent coffee and quick service, nice place to work
Tal Cohen . 2021-07-01
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Lovely staff and amazing coffee! Always!
Oana Covaci . 2021-05-22
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It's good to leave the house and change atmosphere while dining in Costa. Although the place did have limited sitting area. But at the time it was only few that came in.
Husham Memar (husham) . 2021-05-18
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We are weekend regulars and like coming here. The coffee is always good and hot and the the order has always been correct. The staff are always polite and patient; and we will come back. During Covid, we've been enjoying them whilst sitting in the nearby Bernays Gardens. Thus place has a harsh review, don't let it put you off - this is a great costa with nice staff.
RichardN28 . 2021-04-24
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I am an regular customer, i saw the new girl she’s very rude too she don’t need to stay there. I been there a lot of times the old girls always makes me feel hsppy because i am going there but the new one with the manager very rude girls, talk no nice, doesnt wear the mask properly. I just think i will stop going there
Raisabopy1 . 2021-04-22
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Friendly staff, quality service and last but not least, cleanliness, good job girls
Curbatcristina Cristina . 2021-02-19
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Fantastic service! Never had an issue with the staff that serve! My issue is with the product... It just doesn't deliver anymore...also is me or have their prices gone up?! I wouldn't mind paying more if the product was good quality!
Priya Shah . 2021-02-11
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At 50% off food mon-wed (jan only), you cant go wrong!
Sejal Patel . 2021-01-26
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Any open coffee shop is a great place to be. Great staff too...
Bud Vassa . 2021-01-18
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Why can’t baristas understand the meaning of no tea pot stick it straight in a cup, every time they get it wrong doh! not rocket science. Customers moving the don’t sit here signs and grabbing tables before ordering, rude!
Elmar Gultnieks . 2020-12-06
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The staff don't know make the coffee in correct mode 👎
raphael muresan . 2020-02-25
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The staff are rude and the coffee is not made to the usual standard in other costa's. I have had bad experiences twice so I wont be going again.
Anntonia Espejo . 2020-02-23
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Nice place to spending time with family or friends, friendly atmosphere. Cozy
Laura Balik . 2020-01-12
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A friendly service and great coffee
Lee Phillips . 2020-01-11
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I usually like Costa, but on a Sunday in Stanmore their staff are just rude. No customer service.
Aydro Stew . 2019-12-29
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Dog friendly! I love that I can bring my dog here for coffee, sit inside, and always be welcome
Laura Carvajal (lc512k) . 2019-11-18
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I just had a coffee this morning at this costa. I am very disappointed with the service. I can’t believe that this quite good area to have this type of people working in their local coffee shop. I have been to this coffee many times and never happy with the service ,but this morning one of the staff members was very rude. Very disrespectful.
DenisaHal . 2019-10-20
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Able to use toilets without a problem despite no need to eat in and also space to gather thoughts.
Nicola Faichney . 2019-09-13
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Pleasant staff, great toasties!!!! Bfast with my daughter before first day back at school
Kajal Verma . 2019-09-05
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Had a much needed relaxing break from our shopping .
Davie Masser . 2019-08-27
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Noisy with music too loud. Air conditioning was on far too high making the place unnecessarily too cold. But what really ticked me off was being told I should probably just stay home if I didn't want to listen to screaming children. The parents have bought a drink so they are entitled to just let their child irritate everyone around them. Beggars belief. Not sure which is worse, the general attitude towards screaming children or a sassy batista.
Sonia Rosenblatt . 2019-08-23
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Very friendly staff & of course great coffee!
Kieran . 2019-08-08
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Friendly. Nice seating. Good location.
Max Morton . 2019-08-04
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THEY DON'T DO ANYTHING RIGHT!! 😠 😠 😠 😠
Braden Sweetland . 2019-08-01
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Brilliant double espresso from Columbian Roast
Laurentiu Enulescu . 2019-06-28
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Popped in here for a coffee and sandwich. Staff were friendly and gave great service despite being quite busy. Just a quick visit, but the staff were very nice and deserve the 5 star rating.
RichardN28 . 2019-06-18
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I've been using this regularly, always the staff are very nice. Definitely recommend this shop.
Robert Bunu . 2019-06-15
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Store manager and staff are so nice and friendly
Mark M . 2019-04-01
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Nice terrace at front of coffee shop for a sunny day.
Robert Williams . 2019-03-31
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Costa coffee always great everywhere staff brilliant coffee top grade love all Costa's
Patsy Sheridan . 2019-03-17
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A busy branch of Costa Coffee, with a passing trade so there can be a wait at peak times. Wheelchair accessible,with seating available outside a small area with 6 tables and the 3 closer to the shop entrance are below two heaters so even on a chilly day it's comfortable to sit and enjoy the coffee and varied snacks that are available. The Staff are friendly and helpful with table service when needed. Also the tables are cleaned regularly. I know regular people who go there most days and I think it appropriate to say that the old adage that people vote with their feet speaks volumes about this branch.
Nicholas Doyle . 2019-02-08
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Visual Molest: Time 17:15 approx on 4th Feb 18 Witnessed the guy at the counter constantly staring at a girl who was ordering coffee with her mate. This was very creepy as the girl and her mate were having a conversation and he he was ogling at her constantly. Could see that the girl was very uncomfortable and wanted to leave as soon as possible. Smiling is one thing however visual molesting takes it to another level. Will never get my friends or family there again. Hope the timestamp provided above can assist the Management to verify this by checking their CCTV. Otherwise Costa Coffee is amazing !! If the staff were not such creeps.
Bos Z . 2019-02-04
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Really love going to this place. Does my favourite latte, warm and genial atmosphere, a haven of comfort on a grey day.
Li Collins . 2019-01-27
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Whats happened to this area?...stanmore used to be very swag...now its full of trashy people
J L . 2019-01-12
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This is my local Costa and usually the staff are lovely however today one of the male workers swore at my friend because he was given the wrong change. Not nice and would like someone to contact me about this.
Amber McGowan . 2018-11-10
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My friend is fond of coffee every time i meet him at this point and give him the best cup of coffee
liam potter . 2018-10-29
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Good Costa - just what you would expect. They seem to have a poor selection of cakes and pastries at the Momment though.
Melanie Clough . 2018-10-18
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Coffee not quite hot enough but lovely helpful staff!
Linda Silverman . 2018-09-26
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I haven't stayed here, but it looks like the place you would target the next time you visit Cyprus. It's a short walk down a set of steps to the beach. A short walk from the cosmopolitan throng that Prodaras has to offer. There is a large koi carp / goldfish pool by the public walkway that the kids love to stop and watch. Time it right and you can see them being fed. The bar looks exclusive and it has netted bed loungers
Andy savvides . 2018-08-29
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What can you say it's a coffee shop
Paul Sapsford . 2018-08-17
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First and last time to this place, very rude staff. Service very poor.
Sami Thaci . 2018-06-13
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Extremely nice people who serve me at the Next Costa in Watford. Who could ask for more.
Raymond Lyons . 2018-06-09
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Regular haunt on Saturday mornings nice place
tahir parwez . 2018-05-01
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One toilet is not enough for the amount of customers, dirty too!
Jeremiah O'Sullivan . 2018-04-29
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Recommend Costa as a nice spot for hanging with friends or studying- although it can be a bit noisy. Don't recommend the drinks themselves though, maybe I'm ordering the wrong things but I'm not a fan personally. Overall it's an alright place
Suhail Karim . 2018-02-24
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Great coffee, needs free wifi for customers
rekha halai . 2017-12-11
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I was in Costa when a young lad came in he sat near me but never bought a drink. I reported rhis to the staff they asked him to go, but he didn't and stayed on without purchasing anything.They just left him there. I find this shocking as if I have to pay to come in why shouldn't he. But the worst aspect is if this gets round the local college they will all be there without purchasing a drink. This happens regularly in many places in Harrow if not challenged.
Ruth OLOHAN . 2017-12-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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NO TISSUES EVERYTIME. I don’t know how much money they have saved by not supplying the tissues. This is not the first time, even though you go in person they always avoid giving tissues. it’s common sense that whoever is buying food will need to wipe his/her hands.
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It is very difficult to reach them, no one answers the phone, I called 5 times. Food arrives very very hard
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AmaIng 1st visit as we Walked thru the door the gentlemen was so friendly. Very good welcoming to a eaater monday after a pilates class. Really cheered us up and made such a diff to our morning. Beautiful soul he was pls thank him. Was about 1130am. He even drew a lovely smile on my cup.
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It was more synchronicity than accident that the first Wetherspoons emerged from the first year of Thatcher: the rise of this business model walked hand in hand with the gradual erosion of the Working Men’s Club, where subsidised beer was part of the overall energy of what was on offer. Back in the day, men would sit so very loyally in these institutions, often finishing a shift, going straight there to either nurse beer or watch what entertainment on offer. It wasn’t urban myth that women of the seventies and eighties marriages would walk to these clubs and serve their men the dinner there, or come in for a row. The proverbial stay at home wife still exists, though today a far different creature, being kept happy with holidays, cars and home furnishings. This bar has an ignored tourist base: all Wetherspoons now, regardless of geography should be aware of the Arbnb market. But, like all chains, it has no hope of dealing with this energy, preferring instead to deal with the constraints of blanket brand approach. Here, moments away from the most exclusive boy’s school in the country exists a dogged Trinity: heavily pierced and tattooed staff with relationship interconnectivity with staff elsewhere in Harrow bars, gossip with customers that are not too happily married. 2 fiercely compromised gentlemen of note need really badly to hold court: one a compulsive gambler and self appointed Town Cryer/Snitch, the other a coke addict, needing cheap boooze and proximity to a nearby club that facilitates more time away from the missus. Both are guilty of rumour spreading to qualify for Anglo Saxon Village punishment. Further back from the seventies, gossips, snitches and muck spreaders were Cukked: bathed in excrement and shamed. The third aspect to this Trinity is the barring policy of Spoons. Here the really nasty alternative life of a post grad is eased with the power to barr. The town itself has the barring from this bar as a kind of weird Badge of Honor. Everyone who has it in them to give money to this institution has been barred at one time or another. Note that it took a huge amount of effort to have Greene King barr a very irritating individual claiming to be the cousin of Tim Martin. His very best friend sits here whilst others remain barred. Another visit is due. The poor social media (almost), says it all. Wetherspoons has it’s critics but remains a great brand. Reliability, social cohesion and a sense of history are it’s strengths. BUT, it has a tendency to be one thing in the centre of things and another in the suburbs and regions. It need not be so. A visit to The Beaten Docket in Cricklewood is where a traveller will find groups of guys playing cards, backgammon, enjoying each other without a whiff of a chance of one of them stabbing the backs of the league. Centrally located Spoons are a boon. If thinking that this bar represents brand or locale it serves, think again, go instead to the Three Wishes in Pinner or the Spoons in Baker St.
38 Opinions
This is an amazing venue if you want quality food, quality shisha and attentive service. I visited this venue for the first time with friends. The staff were attentive and welcoming. No pressure to order several shishas per group which has been my experience at other shisha venues in the surrounding areas in the past. I ordered the falafel salad and mint tea. The food was fresh and had been prepared with care. The shisha quality was also amazing. Usually I always feel that there is a harshness to shisha but at this venue it was soo smooth- clearly they are using quality shisha, flavouring and coal. The staff also come around to change the coal and remove any excess ash. One of the owners Naz was extremely friendly and actually sat with us and socialised with us for a while which was a great touch. The prices are also very reasonable. Overall a really nice chilled out venue. I would recommend and will definitely be returning.