Starbucks in Northampton

Yummy really needed some good quality coffee and caffeine sorted for the rest of the day

So far one of the best Sturbucks I visited. I love local business support and friendly staff. I know you are very busy like most of the Sturbucks but there is always a room for improvement with cleanliness.

Staff are very helpful and polite

Croissant is not fresh it is very dry - delivery driver used google maps which took him to the estate behind my house - I accepted the order by climbing on a planer in my garden and collecting over a fence

Staff are very cheerful and the store seems very spacious. It was also very clean and tidy.

Absolutely lovey worker finn so kind and so helpful

the drinks all there spilled , poor packaging

Drink tastes like water, very upset

I got a cookie and cream drink by it tasted like vanilla

not so fast serving time but its worth it in the end

wrong item sent and pannini not toasted

Free parking for 1.5 hours. Nice food and beverage choice. Clean and tidy.

Did not get the hot matcha latte i asked for, i got 2 iced matcha lattes

Got what i ordered, but also got someone elses order with it?

Almost every empty table had either plates and cups still on them or were strewn with crumbs.The outside area was just as untidy and they don't take cash.

The timing was ok not happy the fact that the delivery was left on the doorstep I looked out courier no where to be seen disgusting in my eyes

Today it’s 11/02/2024 Time: 12:33 All the staff it’s sleeping they are moving so slowly. My last time Here. Thanks

Always friendly nice coffee love fruit toast

Second time in a row a have order decaf late and get normal late.

Shocking breakfast roll ,in fact I be embarrassed to serve that at home

No problem with the driver BUT my Brie and cranberry sandwich was but a tiny bit of cranberry, no Brie?? And ONE leaf of greens. Also my drink (the gingerbread one) tasted awful, normally tastes nice but this one was AWFUL. Starbucks going down hill

Kingsthorpe branch is always on point - drinks taste great, arrive hot and throw in a freebie now and again which everyone in the office loves! Thanks :D

Just wanted a coffee after a hard day's driving

Ran in today quickly to grab a drink and a breakfast roll for takeaway. Was really disappointed to find out when I got back that my drink had been made with cow’s milk (I’m lactose intolerant) and my syrup hadn’t been added in. Wasn’t able to go back and get a new drink as I had work straight after.

Great service and great coffee!

Not a fan of coffee shops, but this place is always friendly, always clean and they accept dogs in leads too. Given the recent issues in Kingsthorpe this place is a nice change.

Nice experience in a spacious Coffee Shop with Friendly Staff,and a good choices of Coffees and Food.

served by Fia! how lovely is she?! very pleased with my service! 10/10 ❤️❤️❤️❤️

This Starbucks is an excellent coffee place to spend time with friends.

Delivery driver was excellent!

Ugly place with rude personnel. Avoid. Firstly they lost the point. Company is for customers, not other way round. I'm not coming to the coffee shop, for the coffee shop to get money off me. I'm coming to spend time over cup of coffee and in return I'll pay something to the business. Those guys lost the point completely. They don't accept cash payments. And that's bad!! Situation went like this: I've ordered a coffee and food for 4 of us, when it came to payment, person behind the counter went like: "We can't accept cash payments, we have chosen to go cashless". "I have chosen to go cardless. What can you do for me, since you are here to serve me?" I have a wallet and pockets full of cash, but no card on me. "You can go elsewhere" was the answer, without a glimpse of shame on face. This was flipping rude! I can live without Starbucks, but can Starbucks live without it's customers? I doubt so. Also place is open very short. Too short for what it should be. During my visit the toilets needed a bit of cleaning too Overall bad experience.

They always make my peach ice tea just how I request it !! 😋👍 !!!

Today, I popped in for a takeaway coffee and a muffin. The girls were busy but still smiled and were polite and friendly. Thank you, Petals 😁

Hit this place every Sunday morning on way to my pops. Classic bucks

It’s a Starbucks, and a good one

Staff was kind and talkative and the service is fast, I go here often and the atmosphere is just overall positive

Couldn't have got me out quicker level of care for my order was minimal....they only take card too

Delivery was quick but got the wrong items! Not the first time which is a shame

I’m sorry to say that but most of the time you order there is always something wrong. Very very bad staff, it seems they are constantly asleep!! I also ordered to take away and twice I received a different item. Is not normal ending up with issues even when you have just 3 people in the queue. Honestly as a customer I always try to be patient cause I’ve done the same job when younger, but it’s very hard!! Very bad service

Pleasant store with light decor. Think it opened up during or after pandemic so it's relatively new. A good addition to the shops around there.

Just a nice place to sit and chat.

All of the team (particularly Martha) are super and I can’t fault them at all!

I had 1 large chai tea latte with butter croissant, it was divine, nice atmosphere and friendly staff.

Courier was very friendly and delivery was on time :).

Was really busy when I visited on sat afternoon but staff were quick and friendly. My drink was good too! Will be back

Yesterday, I had a great cool lime drink with strawberry sauce which was recommended to me by the person serving, Ellie I think her name was! Was made quickly, tasted great and served with a smile. Love the atmosphere at this Starbies, always able find a clean table with a close by plug so I can get o. with some work :-)

Went today, dirty tables and chairs all over the place but hardly anyone in there. People working there were standing in the back chatting and I had to wait to be served. When I left I saw them out the back smoking….clearly gone down hill recently as was better before

As usual, high level relaxing, friendly Starbucks place.

Amazing service, and such polite staff. Definitely the best Starbucks in Northamptonshire!

Staff are super friendly and helpful, made my order quickly and was perfect! Can't go wrong with a starbucks coffee!

I never get the caramel sauce i pay for…

No coconut milk in this particular shop! As one of the baristas said ‘the boss doesn’t want to but it’.

Come here often for lunch, Polite staff and nice and clean Café 😊

Visit this store often. Nice new cafe, very comfy. Friendly staff and love the points collector app!

they messed up the size of my drink so offered to refund me(i later found out that they did not refund me)they made my drink wrong and were too lazy to even blend it (i ordered a frappuccino which are meant to be blended,even mc donald’s know how to make one) the drink i asked for specifically has two shots of vanilla but there wasn’t any in it. every time i go into this store they mess up my drinks and staff are always grumpy, now with my second drink (that my mum has just finished )we have found a hair at the bottom of it,this is unacceptable and absolutely disgusting

Nice store in Kingsthorpe with plenty of parking. Service was good efficient and polite. Plenty of space inside for seating we went afternoon time. Good selection of tea coffee and cold drinks

Absolutely shocking attitude from so called staff

Something are missing from my order

Great place to work on computer

We just bought drinks to take away

I love one of the workers called Finn he is always helpful and makes delicious drinks. He is really nice and smiling at me and my friends. This employee makes my day brighter.

I ordered the iced matcha latte on uber eats and it was the worst starbucks experience of my life. It was so watered down it tasted like there was no milk in it at all. I order from starbucks because of its consistency in quality, so this was incredibly disappointing. My friends also tried it and they were all disgusted. All in all just terrible.

I have never seen so many dirty tables and no one clearing. The floor was also very dirty and could do with a good sweeping and mopping Terrible!

Good atmosphere and plenty of space. Coffee is nice as well.

I am very disappointed with the cleanliness of this location, it is visibly very dirty, crumbs and dirt everywhere, on the floor, along the window sill. The staff are nice enough but sitting inside is not a pleasant experience whatsoever.

Woman looked at me for a few minutes before actually serving me despite not being busy. Staff werent very chatty and when asked about how long parking was they werent helpful. Drink was fine. Shame as the location is great and the size and decor of the shop is nice

I'm not fussy about tea at all, but the tea here was really not nice. (That was after I was given a tea that had way too much milk in.) Also, confusing to know which end of the counter to place our order. I wouldn't rush back to this branch I'm afraid.

I was a customer in your Kingsthorpe branch yesterday and I must say I will NOT be using this shop again! I was absolutely shocked and appalled by how another customer was treated! The young girl was with her boyfriend and daughter. I had overheard her ask for whipped cream on her drink when she was handed it when the colleague rudely told her “that costs extra and you never asked for it” the customer then explained that she had never been asked at the beginning of the transaction whether she would like whipped cream or not. The rude colleague then screamed at this customer stating “well he’s new don’t you know” about the first colleague that would have served the customer. I don’t know how this customer would have known the boy serving was new. Is she a mind reader? Another part of this customers order was wrong so instead of apologising the colleague took her drinks and threw them with force into the sink. When the customer finally sat down with her family to try and enjoy their drinks I could clearly overhear the team laughing and sniggering behind the counter about what had happened. When the customer went back up to ask to speak to the manager she was rudely responded to by a man who said he was the manager to which he said it will be “dealt with” which in all honestly I don’t think will be. This customer ordered another 2 drinks on which she asked for extra caramel the colleague said under their breath “she’ll be lucky” to which the customer heard and finally lost her temper and told them she no longer wanted their service and she left. As someone who works in management in the food retail sector themselves I was honestly shocked and disgusted by the behaviour of ALL of the staff in this shop. If any member of my team let alone myself as a MANAGER spoke to anyone in the manner this young lady was I would be embarrassed!! This shop and the area manager has a lot to answer for as to why someone was treated like this! Utterly disgraceful! I hope you read this and something is done with all staff involved and no just a poxy reply from someone sat behind a computer. This needs looking into and dealing with!!

Good friendly service. I was impressed with the cleanliness of this Starbucks - others in the town could learn a thing or two from here. Coffee tasted good too.

I was there for the first time and I'm happy, I was charmed by a lot of space inside, but I was cold, the place was poorly heated and it was freezing outside, the food was good, the coffee was more expensive than usual, but I like being there

Went to grab a coffee. Waited ages to be serverved to be told they didn't have any milk...

I gave a 1 but not deserved.! It wasn't busy but they still got my order wrong. When I said I only ordered 1 hot chocolate the girl behind the counter said '' oh, do you want it anyway '' ... hmmm if I wanted 2 I would have ordered 2, its not like I am getting them for free !! Our order came with no tray to take our drinks to the table ... Girls behind the counter chit chatting and talking about yheor hair while I'm waiting to get a refund Not great ..

I was asked if I wanted to eat in or take-away, when I said to eat in, I was told to have a take-away instead. I didn't want to a take-away. Why ask if you are then going to make demands? I ended up not ordering because of how rude she was.

Very cold inside and uncomfortable.

Went for a hot chocolate with my granddaughter. Love this place peaceful can have a decent conversation without shouting.

This place doesn't accept money, how ridiculous.

Lovely girls that work here helped me and my mother have a wonderful experience on our lunch out. Also nice and cool inside, will be coming back!

Lovely spot , always enjoy a chat with the girls .👍

Absolutely awful food was incorrect. White chocolate was infact a white coffee. This made me quite ill. Thanks Starbucks. Won't be ordering from here again. No napkins with the food. And no straws for the drinks . The supposedly white got chocolate, half of it was used to clean my toilet instead. Will be going to bewitched in future as usual.

Drinks arrived fast but two out of the three drinks were not the nicest - hot drink tasted funny and the iced latte was not decaf - asked for decaf as I can’t have caffeine and my coffee was just a regular iced latte.

Service was prompt and refreshments fine, both coffee and muffin. Overall atmosphere might be more cosy...

Iced coffee was like a cup of iced water no taste

Great coffee but the tables need clearing up more regularly methinks.

There was hair in our drinks! Awful food hygiene. They should wear hair nets. Put me off from going again.

Quiet place plenty of seating an enjoyable place

It was my first time going to Starbucks today and the only thing that let it down slightly was the prices. Don't get me wrong it all tasted amazing but was expensive. So I think it is good for a treat but not a regular occurance.

Very clean,and good customer service 😜

Always welcome, staff excellent clean and tidy

Delivery driver arrived with soaking wet bag which my order then fell through when carrying resulting in me losing all our drinks and having to call the restaurant and re order. The driver did not show back up to the restaurant so Starbucks rang advising we would have to come and collect as they could not appoint the delivery to a new driver.

Staff good. COFFEE OK. The food has very little suitable for Diabetics.

Lovely clean spacious store perfect for me to move round with the children and buggy, quick service. Even catered for Jessy the family dog with a puppacinno. Will definitely return.

Yes the drinks are nice and selection of sandwiches etc, but the staff always seem miserable and have little to none customer service. This isnt the first time most times have come to kingsthorpe they never seem happy and make you feel like you are bothering them.

I had an amazing iced white mocha, staff are friendly and had excellent customer service from a member of staff called Cheryl. Highly recommend

They are getting worse with every day. Saturday, 9th April midday, 4 members of staff behind the counter take their time chatting. Almost empty but Every single table was dirty and not cleaned for quite some time. Nowhere to sit. Had to take our drinks and go for a walk. Disappointed

No straws so couldn't drink the fraps

Very slow. Doesn’t listen to specific details for drink. But very clean! Staff just need to be more withit

Great store and great people working in there. Nice atmosphere in store

A welcome addition to kingsthorpe, usual Starbucks quality, with nice seating good service, and the let your dog in too.

Whoever is writing the nice messages on the deliveroo bags, thank you! It's nice to see someone spreading good vibes.

Cheryl behind the counter was friendly and welcoming, helped us choose a drink. Her cheeriness could brighten up anyones day 🙂