Based on 28 opinions finded in 1 websites
Based on 28 opinions finded in 1 websites
Nº 200 in 331 in East Staffordshire
Opinions
Very convenient being situated right next to the Travelodge we stayed in for the night. Coffees lovely. Staff friendly. The only point I was disappointed with was the cleanliness. The long seats were completely covered in crumbs, hairs and dirt, which I had to brush off. Tables dirty. Floor covered in food. The staff were standing around and we were one of only 3 couples and no others customers present so it wasn’t clear as to why cleanliness wasn’t being kept up to a higher standard. This doesn’t detract from their warm welcome but sitting on a clean chair and at a clean table would’ve been nice. We would however return and hope that this was an isolated case.
Zo . 2024-10-01
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Very nice Starbucks coffee shop - spotlessly clean and staffed by a very pleasant and helpful team for whom nothing is too much trouble.
Andy C . 2024-09-27
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Clean space. The usual starbucks environment. Just wanted to mention that I know a hard worker when I see one! Woman with black long hair on shift today was polite, hard working and clearly had it together more than the other workers! Xxx
Dee C . 2024-06-21
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Although I come here most weeks mainly on Saturday I do sometimes travel further into Burton Starbucks as the coffee just tastes better I order the same thing ice vanilla latte and this Starbucks its like a lottery on how the coffee tastes, today it was like water no vanilla taste hardly any coffee taste it cant be that hard to keep things the same think the staff need training again as lovely as they are whereas the one in Burton town centre just seem to do it better an iced vanilla latte that actual tastes like it has vanilla in it.
Jamezg . 2024-04-09
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It is a great and in a good location to stop and grab a drink in the drive through or to sit in. Nice atmosphere when sitting in the cafe too.
Dawesje . 2024-04-02
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I ordered a hot chocolate and a cheese sandwich. I told the barista, ‘sorry I only have a £10 note. ‘Oh’ she replied, ‘you’d better put the sandwich back then.
Anthony W . 2023-10-24
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Never fails to make my drink perfect also outstanding service from the staff. All staff are kind and they know how to treat their costumers.
Venture63649443287 . 2023-07-04
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I frequently go to this starbucks as I go to the sixth form down the road. It’s the best place to go for a quick drink or a study break. The vibe is great, there’s always great songs playing and it’s nice and clean. Paige is a wonderful lady and is always fast and great to talk to.
natalietrishh . 2023-03-21
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We are regular customers to this Starbucks and take our grandson with us the staff are very very nice and polite and professional I would like to name 4 excellent staff in Scott, Skye, Josh, and Gabi what wonderful staff and are a credit to the company
michaelTR2 . 2023-03-21
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Wonderful place great service always served with a happy face tea is perfect every time its a fun place to relax and the staff are always happy to help big thanks to Josh Gabi Scott Skye Ryan Craig and all the staff
garynl2014 . 2022-12-12
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Sat in for a quite coffee and a catch up on some work emails and had to listen to two of the staff members shouting and pratting about like playtime at school with the exception of using foul language. There were at least 4 people on duty but not sure if one of them was a manger as no one seemed to get a hold of the situation. As I took my mobile phone from my pocket, one said to the other, oh he's going to take a picture of us now, were going to be in trouble ooooh! Grow up!!
R4504LMmatts . 2022-10-19
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Staff are friendly than before which helps greatly. Sadly, tables were very dirty with cups piling up. Starbucks should simply add more staff!!!! Coffee is fine
sicilysav . 2022-10-14
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we went here on way to bloodstock it was busy but everyone seemed friendly enough we would come back if in area
535nutn . 2022-08-16
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We have been visiting this Starbucks now for a few years and at least twice a week. We drive past another Starbucks to go here. Our reasons are simple, they are untouchable. When new people are serving you the drinks are the same as the regular servers, this proves the training of new people is spot on, a credit to all who work there. This has been more noticeable in the past 12 months. It must be mentioned that Scott stands out from a good team there, nothing wrong with the others but he goes one step above everyone else. Thanks Scott,
Gaz10000 . 2022-07-26
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Hands down one of the best customer services I have experienced especially a young lad being very helpful and respectful towards my questions, Jack Hickman. I definitely recommend popping into this Starbucks as the quality of the food and drinks are also brill!
oliviamJ2011IP . 2022-01-27
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Hands down the world’s worst Starbucks!! Every time I have visited they mess up the order. This morning, my drink was so disgusting I asked god it to be changed for something else, only to find that was just as awful. Totally incapable of getting an order correct first time around. Overcharged on more than one occasion. Drinks never taste anything like they should; coffee always tastes burnt, drinks are weak, and almost always never what you order. Food is never given with cutlery, condiments or napkins and despite taking your name upon ordering they don’t seem to like to notify you when food and drinks are ready. I’d avoid it, and get your coffee fix slightly further up the a38 at a much better Starbucks.
CLG93 . 2021-08-27
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WE had drinks which they made twice as they didn’t think they were good enough which is nice clean nice outside space
Ginette P . 2021-08-03
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Easy to reach - drive through facility, just off the A38 going North towards Derby. They operated through lockdown so nice to pop in from time to time.
AnnieAries . 2021-04-23
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Drive through around 9.00 am 27/11/2020 ordered 2 small americano with semi skimmed milk and blueberry muffin staff repeated order correctly , paid at window and drove away , reached location to enjoy, no milk in coffee , very disappointed
pmdent . 2020-11-27
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Typical starbucks, Love the drive through.Quick efficient service, with friendly staff. Bit of a nightmare getting back on the A38, be careful.
Foster1965 . 2020-09-12
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A lovely coffee and pastry, sitting in the sunshine this afternoon. Starbucks is my favourite and always a pleasure to stop here. Lovely coffee, pastry and nice staff. Very clean.
Carole A . 2020-07-12
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Looking forward to this visit on our way in cinema in Barton only to be greeted with a locked door, from a distance a girl inside mouthed ‘closed’
Melaniej19 . 2020-01-02
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I had my concerns about this place due to its accessibility to the A38 but popped in for the first time a week ago. Nice place, cool Aircon which was a nice reprise. Everything is clean and brand new. Good menu of drinks and reasonable...
G6803DPrichardp . 2019-07-27
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Big Big fan of Starbucks (Read previous reviews) however on this occasion I feel a bit let down !! Called in on 25/07/19, hottest day ever on record, and the ice machine wasn't working, so no iced latte for me..!! Could we not nip down...
Foster1965 . 2019-07-26
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Great location Great drinks Nice cakes / food Friendly staff Sit in or drive through Lovely little place to pick up on the go or sit in and chill in air conditioned building it or outside by the canal
LeDeak . 2019-07-04
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I know coffee is coffee but some places do it far better than others and this is one of them. The staff are nice and friendly and it’s a lovely relaxed place to stop for break.
Pelsall-Posse . 2019-06-08
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Popped in here as are locals. Very friendly helpful staff. Lovely toasties and coffee was excellent. Very close to the marina and just what we needed today! Would recommend.
OlympiaW978 . 2019-04-27
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This is a new Starbucks, not a franchise that opened early April. It’s taken over the old Little Chef that’s stood empty for years and looked terrible. The location is on the A38 north bound just outside Barton-under-Needwood. It also backs on to the canal,...
SixtyOne . 2019-04-23
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45 Opinions
Good service with nice decor and friendly staff. Good choice on menu hot and cold and I had a window shop in the cake area. Had Welsh Rarebit and Eggs Benedict and delicious. One poached egg slightly hard but as a person who doesn't make them as know it is hard to time consistency still good.
218 Opinions
Being back in Burton for another pub crawl we thought we would look this place up again for probably the last time as it is due to close at the end of October in an act of complete vandalism by Molson Coors, showing a total lack of respect for brewing history by planning to redevelop the site for offices. Have these people no morals or respect? Clearly not. As for the tap room and restaurant itself, it’s a fairly sterile corporate affair but at least the hanging pub signs in the restaurant section does try and give it a bit of character. And in my experience the bar staff serving behind the bar have always given the impression that they are suffering for their profession and would rather be somewhere else. Although cannot comment on the food as we have never eaten here and again were only here for the tap bar bit, but can certainly pass judgement on the ale and in that respect the beer was very good, but then you would expect it to be as it is the official tap bar for the Heritage Brewery, embedded in the National Brewery Centre next door, and they don’t have to travel very far. The Tap bar has six hand pumps and for our visit these were dispensing the Heritage Brewery Masterpiece IPA, Heritage Gold, Charrington IPA and Oatmeal Stout as well as Draught Bass and Elgood black dog on as a guest. I went for the Oatmeal Stout. It is not one of the best tap rooms I have ever visited, but it is probably one of the most famous, so I will be very sad to see it go, if this act of vandalism is allowed to proceed by the local council and the local MP. If it is then the very soul of Burton on Trent will go with it.
78 Opinions
Again to be clear. The serving team does a very good job. Attentive and Professional. Always it's clean. Range is very limited, poorly thought out Junk food menus. Could and should do so much better. Plastic cholesterol junk food. Any motorway cafe across Europe does so much better. Rail stations too. Equipment forever breaks down. Poor preventive maintenance. Poor planning. Poor group management. Uttoxeter Store staff are good, doing a great job. Let down by Cowboy Group Management and lack of support. Good Staff leave. Some healthier foods, and better equipment preventive maintenance getting a grip? Store team 5 stars. Costa 2. Costa needs to really up its game. Cowboy outfit. It should be so much better. Get a Chef review, what is possible? Could sell more and be more. Costa lot for not a lot. Costa innovate for God's sake. Support the stores. Look at the competition. Are you mentally wrapped in Missionary opposition? At least try face up. Could be so much better.