Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 638 in 700 in Aberdeenshire
Nº 166 of 167 British in Aberdeenshire
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89 Opinions
Avoid like a Covid Out Break, First impressions of the out side was what the Hell have we booked , its tired and outdated exterior greated us, As we walked in to the main entrance we were greeted with a closed reception desk with a closed blind and a smell I have never encountered before, and I've done a few jobs in my life. We made the decision to ask at the pub next door about our booking and to be fair the bar made was nice I can't falt her, she gave us the room key and told us where to go but they weren't serving food this night, thank God the local Indian restaurant got our custom. On inspection of the building it was as tired on the inside as it was on the outside. The floor was moving in places under the carpet. Fire door not closing on the landing and the fire escape door on our floor would need to be kicked open in the event of something happening. The room was clean but am glad am close to my partner as the toilet door in our room slid close and we had to put the TV up loud when It was in use. We never went for breakfast, so we could make a quick escape in the Morning. It's well over priced for what you get.
140 Opinions
When it takes less time for your food to arrive than it does to order it something is far wrong! Self service is great when it works. It does not work here 20 minutes standing in a queue to place my own order, the woman at the till was so slow and seemed to be completely unaware of the situation. Food was decent enough and arrived after 10 mins but the service, was terrible with dirty dishes everywhere, no condiments on the table and the place was very cold. Same story in the shop. Huge queue for the post office but no one serving the other till. Typical Inverurie food experience "that'll do" attitude that 99% of people are so used to they are now blind to it.
859 Opinions
We had quite a disappointing experience, we booked the room on the Thainstone house website, we paid extra for a larger bed "super king deluxe" and some extras like a fruit platter, when we arrived they gave us the wrong sized bed, was a standard double when we paid for a super king deluxe, there was also no fruit platter. We were confirmed on the booking for the restaurant, but the restaurant was closed. Instead, they served us in the bar on weird low lounge chairs. It felt a bit silly making us eat in an area that's designed as a lounge, low slouch chairs, etc. They gave 3 different reasons as to why we couldn't eat at a table, considering they have 3 other rooms designed for dining it seemed a bit of a bad decision, other guests came in and looked pretty cheesed off at the arrangements. The gym and pool were really run down. It's not the sort of place you expect when you pay well over £300 for the entire experience. For that price and the house reputation we expected something really nice, I had to pretend to be happy as I didn't want to stress my girlfriend out, we had driven down from the Highlands for her to have a medical procedure at Aberdeen hospital, I thought it would break the journey up and make my girlfriend less nervous to spend the night in a posh hotel, I was mistaken. The one thing that saved this was that the food was amazing, but be warned, a pint of standard beer is £12. I left feeling like I had been really ripped off, wouldn't mind paying more if the place met the expectations.
1560 Opinions
We prefer the Inverurie one to Elgin or the Inverness ones. Fast service, quieter, consistently lovely food & friendly staff.
2 Opinions
Ha sido muchas veces, siempre es agradable volver cuando vengo aquí para mis vacaciones. Cervezas frías y el servicio es bueno