Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 637 in 700 in Aberdeenshire
Nº 166 of 167 British in Aberdeenshire
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89 Opinions
Avoid like a Covid Out Break, First impressions of the out side was what the Hell have we booked , its tired and outdated exterior greated us, As we walked in to the main entrance we were greeted with a closed reception desk with a closed blind and a smell I have never encountered before, and I've done a few jobs in my life. We made the decision to ask at the pub next door about our booking and to be fair the bar made was nice I can't falt her, she gave us the room key and told us where to go but they weren't serving food this night, thank God the local Indian restaurant got our custom. On inspection of the building it was as tired on the inside as it was on the outside. The floor was moving in places under the carpet. Fire door not closing on the landing and the fire escape door on our floor would need to be kicked open in the event of something happening. The room was clean but am glad am close to my partner as the toilet door in our room slid close and we had to put the TV up loud when It was in use. We never went for breakfast, so we could make a quick escape in the Morning. It's well over priced for what you get.
140 Opinions
When it takes less time for your food to arrive than it does to order it something is far wrong! Self service is great when it works. It does not work here 20 minutes standing in a queue to place my own order, the woman at the till was so slow and seemed to be completely unaware of the situation. Food was decent enough and arrived after 10 mins but the service, was terrible with dirty dishes everywhere, no condiments on the table and the place was very cold. Same story in the shop. Huge queue for the post office but no one serving the other till. Typical Inverurie food experience "that'll do" attitude that 99% of people are so used to they are now blind to it.
855 Opinions
Had a nice overnight stay with my partner. I upgraded our room to a superior one but it looked out onto a wall which was a bit of a shame. I think the pool and spa facilities could be upgraded, I'd also seen the photo of the outdoor jacuzzi and was really excited to use it but was told you had to pay extra for it which was a bit gutted about. Really liked the bar area and staff were very good. Quite isolated if you don't have a car but hotel staff helped us get taxis. Would return if spa area was improved. But the grounds are beautiful and decor is lovely.