Starbucks in Belfast

Spent the last few days of 2023 in Belfast. Saturday after spending time shopping in the Victoria Centre we were walking up Castle Lane and felt like a coffee, spotted Starbucks and as they had seating available we went in and had two well earned Americanos. After the rest and the coffee we continued on our way. Good coffee as always.

Came in here for a coffee and spot of lunch. It wasn’t busy at all but service was shockingly slow. Once we finally got to the tills we were waiting another 5 mins with staff all talking over eachother and gathered round one till. Got my order wrong and only refunded me 30p for it when I was due a refund of nearly a £1. Didn’t heat my sandwhich even though we asked for it to be heated. Rude manners of the staff to. One gentleman behind the till clearly didn’t want to be there and spoke to us like a stroppy teenager. When we asked could we have our coffee beans blended they stared at us as if we had 6 heads and said “uhhh I think so?” Like no yes you can blend it we have bought our coffee beans from here for ages. They also got the lady behind us’ order wrong as well charging her for two lattes when she only ordered one. Finally got seated upstairs for their only to be no napkins, milk, knives or forks. Also heard another customer complain about her service as well. So three lots of unhappy customers on Saturday 3rd September at corn market Belfast Starbucks around midday. I work in hospitality myself and would never dream of speaking to customers with the rudeness and lack of manners and care the staff had in here today.

Connswater drive thru. £6.10 for a 'sausage' bap and cup of tea. One bite was enough. It was disgusting ... poor quality sausage with a horrible taste. Overpriced and awful.

I went at 10.30 Saturday morning. Busy but not crowded. Ordered 2 sit-in coffees and gave name. Waited and waited. Husbands coffee arrived and waited. A latte was put down and I asked if it was for us, giving our name. Staff looked at us and ignored me. Another customer said 'that's mine, I have been here longer.' He took it and I waited. I then asked is my latte coming and was told it had been served, I pointed out I had asked and was given a rather nasty look! They made my coffee. My husband had struck up a conversation with other customers and when I joined them they shared their experience ( 3 goes to get their order right). They complained about the dirtiness of the shop and I had to agree the floors and coffee tables where not up to standard. I then found my coffee tasted off, it seemed burned so i took it back. It was poured down the sink and I was told it was impossible to burn their coffee. Congratulations! You achieved the impossible. I wasn't offered an apology or replacement and said I didn't want a fresh one which was not offered. Avoid this at all costs there is a starbucks nearby outside Victoria Square which is a lot better.

I was on the hunt for good coffee. I passed one Starbucks in the Victoria centre that was closed - just like the two Starbucks nearest to where I live. My next thought was a nearby Hotel Chocolat (HC) for a hot chocolate but it too was closed. But not to be deterred next was a Thornton’s cafe a few doors up from HC but it wasn’t serving - their doors were open but the staff were handing all the stock out to a charity van (they are apparently closing all their high street stores). So I turned the corner and there it was; this Starbucks was open for take away - Covid secure apparently, as it was in one door and out another. I was in a socially distanced queue too and we all wore masks. So the two cappuccinos I got were ace but Starbucks are now becoming overpriced despite the fact that the government has reduced VAT due to the pandemic - I may consider giving more business to independents. The service was friendly too but one significant matter was just not good enough and it was very far from it - so the three stars and I did think 2 stars - the customer toilets were closed by Covid excuse but it doesn’t stop them taking money. Look folks if your selling drinks at top end prices then provide customers with the comfort of a rest room. If you aren’t providing a full service then reduce prices by 30%. I can walk into a Mc Donald’s who don’t pay living wages and pay 99p for a cheap coffee and use their loos - the fact is Starbucks couldn’t be arsed (pun intended) taking the trouble to clean the toilets. If Mc Donald’s can do it at bucket shop prices then Starbucks who don’t pay living wages either can do so too. It’s called taking care of customers like me that make paydays.

I have staunchly avoided Starbucks for years due to the simple fact that I find their coffee to be lower quality than even most other chains. Yet my girlfriend was eager to try their gingerbread late with oat milk so I held my tongue and despite having zero expectations of quality I was still sorely disappointed. The late had large and very obvious lumps of something the entire way through it. I had to throw it out half-way through, as did my girlfriend with hers. Drinks, by definition, should not be partially solid. The staff where, however, very friendly and seemed genuinely nice so service was not an issue: just the inability to provide a decent drink in a drink’s establishment.

While the coffee wasnt too bad at Starbucks Boucher Cres, a little bit of confusion at the till made the order arrive at different intervals and inbetween other peoples orders. However the greatest frustration was lack of toilets. It's a pity really, there were 5 staff on duty, surely one of them could clean a toilet. I know we live in a covid environment, but the emphasis is on "LIVE". Very disappointed. I would recommend that you go here for a coffee and go, but not to sit in, as there are no facilities to make your shopping experience a little better. Shame really

Prompt service. Accidentally left bottle of water on the table. Returned to find it cleared away. Staff replaced free of charge and it was my fault , good service

Called in for a nice cup of tea to take away the chill. Was busy but the line was moving VERY slow the staff talking too much to each other. Waited ages as they didn't have teabags at the counter, yes I know it's a coffee shop but sometimes you just want a tea. Served take out cups as they didn't have clean cups. NOT IMPRESSED.....

A terrible example of what you'd expect from a Starbucks. VERY DIRTY. I've noticed a few Starbucks in Northern Ireland the same and its a real bad show for the area managers. To be brass enough to expect volume from a city centre location to out weigh basic cleanliness, just doesn't cut it. I was going to order but decided, NO. The lack of effort put into this business doesn't deserve any customers. From dirty floors, windows to torn chairs when only germs live!. DIRTY DIRTY DIRTY.

I am not often in Belfast and called into Starbucks for the first time yesterday 04/09/2019. The service (one Americano) was prompt enough but the staff did seem to be preoccupied with their colleagues and some friends and were having great craic among themselves. Fine. But when I went to sit down at one of the empty tables I noticed that most of them had not been cleared despite obviously having been vacant for some time. Indeed I had to move a couple of cups to another table to leave mine free, which is rather off-putting. I was there for roughly 15 minutes and in that while the 'craic' between staff was obviously good, the tables remained uncleared despite the arrival of new customers. Clearing tables quickly should surely be a priority' I would have thought a good a manager would have seen that it was. Otherwise the coffee was good and the staff polite.

벨파스트 시내 중심가에 위치한 스타벅 스 매장입니다. 시내라 유동인구가 많고 직원들은 딱 정도만 친절합니다. 시티머그는 영국 본섬에 비해 저렴했습니다.

Just love this place it has a lot of history and if you love a good paint this is the place to go the staff are so nice

Como siempre, un delicioso capuchino venti, con abundante canela, estimula a continuar visitando la ciudad.

Enjoyed a great and friendly service in this Starbucks and in the George Best airport branch which is not yet listed on TripAdvisor.

Decently spaced and indoors in the shopping centre if its cold outside and plenty of shops nearby but nothing makes it more than your average Starbucks.

This Starbucks features an outside seating area that had no appeal to us on a cold windy fall day but would be delightful on a warm sunny Spring Summer or Fall day. The usual coffee fixes including Frappuccino’s just like in the States and tea...

We visited as the storm abated and found staff to be very helpful and friendly. HUGE mugs of coffee very welcome. We sat at the window and watched umbrella fly past on a windy day! Good place to be. Great to see how eco-friendly Starbucks...

On a cold, wet Sunday morning a cup of regular, if not pricey, coffee was the answer to wake me up!! Super location and views.

Alla fine di un tour a piedi per le vie del centro siamo entrati in questo starbucks per prendere qualcosa...

Starbucks at Castle Lane in Belfast has an outside area that is a lovely place to sit outside on a sunny day.

Early morning flight out of Belfast and was delighted that they had a starbucks. Not only did I purchase some coffee's and pastries but I also bought coffee. I asked for the girls to grind up the coffee for a french press........ but when I...

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We went once on the way back to hotel after a day out and about and once on our way out to do things. Both times the staff were efficient and friendly.

I tried the new range of iced teas today. I had the blackberry mojito tea lemonade. It was very nice. But as I waited for it to be made- as well as other customers- the staff had to finish their conversation first before they made...

Standard Starbucks coffee, lengthy queue out the door at busy periods, people hogging tables whilst friends / family wait to place orders. Staff friendly and helpful even when very busy. Could do with more time cleaning the floor and tables

great store nice an bright inside an friendly staff to always clean tablets an in the bathrooms also.

Called in for coffee and toilet break after busy shopping expedition in Belfast! It is very central in heart of corn market! Was really aghast at the poor decor inside the cafe!! The seagulls were swooping down and eating leftover food in outside tables !!...

The coffee was up to the regular standard however the bathrooms were disgusting!! We were there around 7:30 am and the bathrooms looked like they hadn't been cleaned since early yesterday. There was no toilet paper or soap.

This is the usual Starbucks with the usual items on the menu. I like it in summer as there is quite a bit of seating outside where you can watch all the shoppers scurrying past

This is a nice location for one of the worlds biggest coffee chain and you just can't beat knowing you are going to get the coffee you love and is right every time. The staff are great too and handle queues well so good place...

Was in last Saturday 14/01/2017 and told there were no ceramic cups so were asked if paper cups were ok. Ordered 2 cappuccinos, 1 latte and a tea plus toastie and buns..when drinks were ready they were poorly marked with labels that fell off and...

Great coffee here, decor is very basic, like an industrial unit. Very busy and hardly anything to eat available.

Was here this morning before a meeting. Excellent coffee and pain au chocolate. Unfortunately didn't take my coat off as premises were fairly cold. Spoiled the experience.

Stood in the queue, as usual for fifteen minutes cleared a table as usual ourselves, which wasn't a drama. Went to use he loo found a combination lock on the door, ask member of staff for the combination and was very unhelpfully told that the...

Recently had lunch in the Starbucks on the Boucher road. Great lunch and staff all friendly and professional.

En el Reino Unido son muy bonitos,su decoración el ambiente´y la calidad de su Café y bizcochos...totalmente recomendable,eso si en...

My daughter in law is 7 months pregnant she visited Starbucks Boucher road This morning for a catch up with her friend she was at counter felt on well took a fit passed out and not one of the staff egnolaged it and carried on...

Starbucks has a great standard around the world but here it's a fast food style lack of cleanliness and dirty

Water Stop and a Rest Dropped in for a bottle of water and a rest The staff were lovely to me a passing guest

Just your normal/standard Starbucks. Very friendly staff who can have a chat with you while you wait on your drink

The handle to the toilet that came off in my hand was soo sticky that I had to replace it back on the door to make sure I wasn't locked in, looked at the toilet and thought "forget this", clean my hands the use my...

Great location, but thats about all that is great about this place. Cleanliness: poor Toilets: Poor, considering access is by Keypad code on receipt Staff: always alot but never doing what's needed. Staff in wrong areas. Slow to clear tables, untidy, and quite rude Atmosphere:...

Great location, but thats about all that is great about this place. Cleanliness: poor Toilets: Poor, considering access is by Keypad code on receipt Staff: always alot but never doing what's needed. Staff in wrong areas. Slow to clear tables, untidy, and quite rude Atmosphere:...

Very quick service the other night after a visit to the cinema. Clean and tidy Starbucks. Extra seating upstairs if you need it.

Good location and friendly staff with an upstairs section that would be much less hectic if you so desired! I ordered a Chai Tea Latte and it was perfect!

I use this Starbucks every Saturday morning early and the staff are always so warm and friendly. The upstairs part is perfect for small or large groups of people and is always clean. The music adds to the experience.

Wouldn't normally review somewhere like this however just popped in for a coffee with friends and totally shocked at the level of service being given to almost everyone whilst I was here. 'We promise we will make your drink just the way you like it'......

Spent a fiver for a hot chocolate and despite that the WIFI was terrible. I asked the mix masters at front service area why they said you need to go upstairs for better WIFI. Well that does not work since my wife has a bad...

Okay so it's just coffee but this matters. Friendly, efficient staff, good coffee and a reasonable selection of tempting pastries. Unlike well known competition, they sell filter coffee. Great place.

Only find this Starbucks just ok. Had banana muffin....nothing very special at all. In fact the cake bit was drying and coffee was only ok. Service very take it or leave it

I love my coffee and in all honesty Starbucks isxthe McDonald's of the coffee Barristers. The fact that you have to drink their coffee with flavoured syrup only indicates that they don't roast their beans they burn the tar out of them. If you want...

The location of this Starbucks is great when but I visited it was dirty and untidy.When I visited about 4:50 apparently there was no coffee left. Really? I had to ask for a normal china cup as I was about to be served my tea...

Had a lovely flat white whilst sitting in the window watching the world go by, the staff were friendly and the coffee delicious

Very handy Starbucks in the city centre and as always the coffee was really good. Great service from Joanna G. The tables were cleared and cleaned, so no problem finding a space to sit. A brilliant spot to people-watch!

Great coffee shop. I personally love the one in Castle Court, while I'm having a well deserved break from shopping I sit at the window and watch all the other shoppers on Royal Avenue. Love it. Go on give me me a yes if you...

nothing better than taking a break from shopping and heading to starbucks for a lovely caramel latte. Have been in starbucks all over our favorite coffee.

What can you say about Starbucks, any Starbucks? It is what it is, completely dependable, standard tasty fare, formally pleasant staff. You know where you are with a Starbucks. And that's the problem for anyone who wants a wee bit of local flavour - there...

My hubby and I were out shopping and fancied a coffee we did stand in the queue for a while, it was really busy, but the staff worked hard to get everyone served . The staff are friendly and helpful, we decided to give our...

I want to dislike Starbucks. It's everything my head tells me to despise. A huge, world dominating, multimillion dollar corporation selling over priced coffee and putting small local independent cafes out of business. However here's the thing - Starbucks was once a small independent business...