Starbucks in Solihull

Friendly staff, polite and courteous when they had to clean where I was sat, gave me free ice before I left. Great customer service.

Just needed a babycino or small cup of milk for little one.... Usually this is free or at most 50p at all other Starbucks.... This location decided to charge me £2.25!!! Ripped off!

Superb coffee before going to see a movie at Cineworld.

Me and my Nan came here on Tuesday through the drive through we were served by a lovely lady who sold us a Christmas package deal. We also spoke to the manager who was lovely. I’ve came here many times and the staff are wonderful!

Hardly had any drinks available , understaffed so we waited 40 mins for drinks , but staff were also rude snappy and slamming down orders . They had missed one of our drinks but argued they hadn’t but we were given a reciept . Said we would have to go back and queue again in the huge lunch time queue . Very rude about it and we asked for manager but were told basically no we couldn’t speak to him

Tiny little Starbucks inside Cineworld like other ones.

Awful experience there this morning - ordered my usual drink which is a little unusual I’ll admit (It’s not one of those annoying “double espresso 3 pumps caramel half fat decaf soy latte” orders though!) to then overhear the female barista completely mock my order without any trace of subtlety. I suffer with social anxiety anyway but felt so uncomfortable so just pretended to not hear her. I then got given my drink but again as I was walking away the mocking resumed - By all means have a laugh and a joke at work but I really don’t think it should be at my or anyone else’s expense. Shoutout to the Irish gentleman that was also working though, he was really smiley and pleasant.

I usually love Starbucks, but oh dear STARBUCKS NEC your praline hot chocolate was luck warm and very weak this aftenoon after leaving the Christmas Festive Fair.... don't think I'll be trying your other Festive drinks!!

Had a coffee here and all you'd expect from a Starbucks very handy however to the movie complex so thats good

This place is a coin flip depending on what member of staff is on. Half the time it is great, quick service and no problems. The other half it takes 10 minutes while the staff chat and mess around and then forget my order and give me a latte with dairy milk even though I asked and paid extra for almond and cannot drink dairy. I work near by so I know this is a consistent pattern with certain members of staff. If you have your drinks with dairy alternatives probably best not risking it.

Generally good but over priced for what you get. Can get better coffee and food cheaper elsewhere. Cinnamon swirl is great though!

Decaff coffee is nice and smooth

Sometimes the coffee doesn't taste right, most of the time it's a good cup

Any company which does but pay its share in UK tax gets 1 star.

Una gran oportunidad para tomar una de sus bebidas favoritas de Starbucks, antes de ir a ver su película.

Inside the Cineworld. Fast service & clean surrondings.

Nice if you like that type of thing.

The tea was very weak . Service was slow . But the lemon muffin was lovley

Clean tidy coffee shop. Little pricey but that's Starbucks.

I don't like coffee so it tastes horrible..

Great service and very helpful ensuring my allergies were taken into account.

I work here in resorts world and I am a regular to this Starbucks. The customer Service is phenomenal. Kelsey and other members of the team that I have encountered are amazing also. See you guys soon! Thanks for a quality professional service from you all. They never fail to make me a tasty beverage: Caramel Macciato (Hot or Cold) Stunning always

I liked the frapuccino that I got there. It was really nice. Tables were a bit dirty and we needed to clean them though.

Usual experience. Just be aware they are a franchise outlet, and as such you can't use your Starbucks card or any vouchers...

Nice coffee attentive staff very welcoming

Excellent service, very friendly and cheaper if you take one of their plastic cups in with you, carry mine in the car.

They tried to give me an abortion when I asked for a coffee

Not that much for choice of food but there was a decent amount on offer , great coffee and nice service although the table we we're on was kind of dirty before we came as well as the seats being dirty

clean friendly and good food and drinks

Outstanding service. Lovely coffee

Great service but disappointed with the pineapple green tea which was a little bitter for my taste. Friendly and clean

Very helpful staff, service with a smile.

Gotta love Starbucks. Lovely coffee and drive thru is very handy

Nice location but hard to enter

Clean and tidy very friendly staff

always great staff and drinks are amazing

Strawberries and cream frappucinos are delicious!

Perfect coffee, never had any issues

Always in need of a decent coffee! :)

Absolutely no staff to serve me, had to wait 5 minutes to get a regular tea and the place was empty apart from me. I can't say what the coffee was like but the tea was horrible. On the ground floor there's a Costa, use that instead.

Lovely hot chocolate to ease the afternoon pressure!

Not great. Had to to wait 15 mins for a cold coffee which was meant to be hot. Not again. Staff need more training

Friendly staff but the drinks are hit or miss. On too many occasions the coffee taste bitter!

Great coffee as usual, nice staff

A nice little store at the Resort.

Good latte, good service- located in/ next to the movie theater