Cofffee Lounge in Solihull

fantastic service with a smile. Met Gurdip the Manager who was so pleasant and welcoming. Could not assist enough. The conversation we had was very pleasant friendly and welcoming. Although still in restrictions, Gurdip did his best to assist. We had a lovely coffee and a wonderful fresh cake. My Mother was not well and he was very concerned. Gurdip helped me Daughter and I get assistance from security staff in Touchwood. Will be visiting this coffee lounge again as soon as we can as the prices are very reasonable too. !!!

coffee#1 is a nice place, but unfortunately I think I don't go there anymore. a blonde lady about 55/60 years old is very rude, she behaved very rude all the time, I don't know if she screams only with me and my friends because we are foreigners or so with all people.For example, once I asked her for a "cappuccino" I think cappuccino is an international word that everyone knows, she made me repeat it 3 times pretending not to understand, at that point, I told her forget it, and I went to Costa. the other guys are all nice and friendly.

First time we have used this place, and that was only due to our favourite cafes being busy, however the cakes and coffee were very good and this proved a nice stop for snacks.Staff friendly and efficient. The only minus is the location which is on the main pathway to the carpark. The shape of the café means you are also near the lift. However the quality of food will tempt us back in the future.

I went in for a coffee and to make a feed for my 8 week old baby. I was having difficulties using my WiFi for an important Whatsapp conversation and Karan immediately noticed. He came over and turned on his mobile’s personal hotspot for me to use his internet. He left his mobile on my table until I was finished. It was so lovely that there are such kind people in the world. He really made my day! Thank you!

Coffee was ok, but slow service and the area is busy with all the foot traffic going to the lifts and stairs to the car park.

We came in here for a quick coffee before heading to the car and it was quite busy but got served quickly. The girl took my money and said she would bring the drinks over. After about 15 minutes we had to go and remind her as she seemed to have forgotten. I noticed a few people going up to chance their order. A relaxing drink turned into an unnecessary hassle.It’s a shame because this is in a prime location.

This is only a small restaurant but has a reasonable selection of filled rolls, Cakes & hot beverages. Clearly popular, we only found seats at the far end by the Lift. Our order of Cake, tea & hot sausage roll came in timely fashion but not before we were dismayed at the tatty seats we had to sit on. This was compounded by a chipped milk jug when our order arrived. The adjacent lift is frequently used so it’s also not a relaxing place to sit. It’s redeeming factor was that the Cake, the sausage roll & the tea were all very nice, however with the wide choice at nearby locations I won’t be sitting at this one very soon.

Won’t be visiting coffee lounge again. Most unfriendly ladies ever serving, rude and abrupt. Shame I had already asked for sandwich to have been toasted as would have left otherwise. Costa next time...

We have used the Coffee Lounge on numerous occasions and have always been happy with the food and service( you are always made to feel like a valued customer). The only problem is that it is quite small so you could have a problem getting a seat but it is worth the wait. Some of the fillings of the baguettes are unusual but very tasty. A good meal especially if you are in a hurry.

Out of all the coffee shops ended up here. Great disappointment. Slow, worst mocha I have ever tasted. Cake was clearly days old, dry and hard in places. Badly presented with the icing separating. Would not recommend, awful.

Been shopping for a couple hours, decided to stop for coffee and a sand which for lunch, staff were very friendly, lots of choice on the menu. Excellent coffee. They have a small seating area, Can't wait to return.

Always have a pitstop at coffee lounge in Touchwood. The food is good, coffee is great and staff are so friendly and pleasant! Thy can not do enough for you! Would def recommend anytime!

10 de 10 para el dueño de este lugar. La comida dando vueltas en barra (como lo hace). Él hizo la milla extra y nos invitó a probar el café Lounge e incluso añadiendo un 10% de descuento si queríamos probar sus productos. Es inaudito que alguien así para ir a este problema a favor de los clientes. Fue realmente bueno. El café era excelente y tostadas y bocata rápido también era bueno. Él entonces seguido de cómo era el café, etc. Muchas Gracias por intentar agradar y el resto de sitios debe ser. Con ganas de agradar. Pruébalo.

always use the coffee shop when in Solihull, very rarely there is a queue to get served, they bring the drinks of cakes / sandwiches over to you. very clean and plenty of seating area

Coffee, tea, soft drinks, cakes...what more can I say!! It was good...friendly service, quick and efficient.

Encontramos este pequeño café mientras compras en Torchwood Shopping Mall. Ocupa lo que de otro modo sería un espacio perdido donde hay acceso al aparcamiento y, creo, el Centro de Artes. Zona muy limpia con una buena variedad de bebidas y tentempiés. Personal muy eficiente y amable. Buenos precios. Un lugar muy agradable para descansar mientras compras. Nosotros.