Starbucks in Ealing

I visited Ealing for the first time to go shopping today. And noticed a Starbucks in the Broadway. Instantly, from the point of walking in. I was greeted by a friendly staff member.(Sanji, Manager) At least, she carried herself as one!!! And even before ordering my coffee, I was asked how my day was, and offered to take a seat because it wasnt busy All the staff are outgoing and friendly. I just hope the regional departments notice and recognise the assets their company. They both are worth investing in to take on their own coffee house.

Popped in here opposite Ealing Broadway waiting for a pal. Just witnessed a member of staff being incredibly rude and unhelpful to a customer. Basically his breakfast roll just had bacon in it - he politely pointed out that it wasn’t right. Her reply “what do you want me to do? I just open the packet and heat it up” she then shrugs her shoulders and walks away. Lovely - think I’ll give this place a miss from now on. If in Ealing go anywhere bar here. There are some great spots 1-2min walk from the station. The toilet didn’t work either!

Creo que Sara me atendió y el servicio que recibí fue muy agradable. Realmente no escribo críticas, pero sentí que Sara fue increíblemente amable y servicial. Las bebidas también eran muy agradables. Definitivamente vendría de nuevo

No soy fanático de Starbucks, pero mi cafetería habitual estaba cerrada, así que probamos un café con leche helado que no estaba mal.

Muy buen servicio y equipo amable. Hice mi bebida personalizada perfectamente, tan bueno que puedo regresar unas horas más tarde para otro.

Just stopped by for a soya latte and a gluten free ham and cheese panini which was kindly reheated for us. However the very large amount of melted cheese in the sandwich made it extremely messy to eat.. Managed the end of it after 3 napkins.. There is no need for so much cheese! Won't be taking that again.

Ealing has 3 starbucks within a reasonable distance of each other. This one, right opposite EB station, is by far the worst. The place itself is quite nice looking but the staff is not good. I've been on several different occasions and it has been one worse than the other. I've encountered one person there that was actually polite, all the others just treat you as they're doing you a favour, charge and get your order wrong and still blame you for it. If you are in the area, go to The Green one as that one is a thousand times better.

I came in , ask a medium latter a medium one . After paid I ask and try understand witch actually size I had order (Grande) was the one . After this I felt the staff speaking in a foreign language , make feel uncomfortable about the question . I stayed inside having the latter and keep feel like I shouldn't be there . Staff had ni respect. Was 6 am and shouting in they own language. We customer pay they bills . We have all the right to ask and feel comfortable for a service we are PAYING !!no customer service at all .

This is a very convenient cafe to shelter from the bad weather. It is comfortable with a good view. The coffee is not good quality though.

I had loads of time to kill and saw this opposite Ealing Broadway station. The service was extremely efficient and I had an almost perfect flat white.

My 14 year old daughter rang me feeling humiliated because Starbucks at Ealing Broadway (opposite train station) said they do not accept her £10 note, they did not explain why they just kept saying we can't accept it. So I went there to find out why, girl that served my daughter kept saying to me we can't accept it after several "I still don't understand please explain" another girl (older, looked like the manager) said Head office told us if we think it doesn't look right we don't accept it - So now I am thinking I should go to Nationwide and ask for an explanation from them because I got that £10 out of their teller machine!!! then they told me they have to serve the next customer and stopped acknowledging me. Now, I don't know about you but I expected the older lady manager to come out from behind the counter to deal with my complaint, but NO she continued with her work and hoped that I go away, which I did. Anyway, I went home and rang head office to complain and they said they know nothing about this rule that supposedly came out of HO, they apologised and said they will follow it up with the store manager to see what happened. I think it was discriminating against a young person, they would never do that to an adult - So now my very shy girl who was their biggest fan went from I can't sleep last night cos' I can't wait to try the new fall latte at Starbucks tomorrow morning to I never want to enter any of those stores again!!!!

Big Starbucks very friendly staff, even though it was busy, a member of staff kept coming out and cleaning and tidy. Same old family favourites, my favourite is white chocolate mocha with a shot of espresso enjoy

I came in again with my wife as we were travelling from EB. I ordered 2 'small' cappuccinos and paid - not checking my change. When I collected the coffees they were in huge mugs and I realised they had thought I said 'tall'. Also the cashier then realised she had only charged me for 1 drink. I ended up paying for 2 weak coffees which I did not really want. Not great. Nice place to sit though.

I am not a fan of Starbucks and the 'poor' rating is really only due to the comfortable, light and airy location and the fact that you can watch the endless comings and goings from your window facing bar style seat. The loos are nice and this place is open till 10pm which is convenient plus it is a great place to meet just opposite Ealing Broadway station. As far as the coffee goes - the service was not brilliant as I asked for a flat white and the server assumed it was to go so gave me a paper cup plus although I was the only customer it took perhaps 3 minutes to get my coffee as the Baristas seemed more interested in talking than making my drink (I counted 6 staff behind the counter at that moment). The flat white was made well but the coffee beans they use are awful so the flavour was poor and at £2.60 was terrible value. If you want great coffee walk 50 metres to The Electric Coffee company, if you want tea and to watch the world go by this place is fine.