Starbucks in Islington

I ordered at 13:30 and it has only arrived now. I only ordered a coffee

We only had drinks and my mango dragonfruit drink was refreshing.

my fav Starbucks so far in London🍃

Anything worse than standing waiting for your drink whilst the staff member talks away to friends... A minute might have been okay but 3-4 mins later... Just rude

Driver is incompetent dropped the coffee and didn’t do anything about it or offered help cleaning

I visited Starbucks a few weeks ago, I had the most horrible experience ever. Firstly, I can confirm that the manager named Joelma is honestly the most horrible person ever. I had witnessed how she was treating this little brown girl who was wearing a hijab named Amina. The manner she spoke to her was absolutely atrocious. I cannot understand how a manager who treats their staff like slaves has a job especially in this day and age. Where is the equality and fairness? She was being sarcastic and simple rude and raising her voice. I felt extremely sorry for the little girl. I asked one of the male staff, if the manager is always in a mood and he replied that no one in the store likes her due to her vicious attitude. The little girl Amina had told me that there were several staff from other stores who had also worked with Joelma were traumatised because of the poor treatment. I would like to point out to Starbucks Head office, why they have managers on site and working when staff are scared or patronised. Surely a work place should be safe and comfortable for each individual? I had visited this Starbucks 4 other times after this incident and every single time I look over at all the staff, they look scared of working with Joelma and Joelma never has a smile on her face. If I am honest, even I feel terrified, she always has an angry and moody face as if she is being forced to work. I had noticed her being aggressive with slamming the jugs and blender aswell. What is this behaviour Starbucks? Please investigate into this.

Love Starbucks. Staff could be a bit more welcoming but hey its a tough job

coffee was not packaged correctly and almost all of it had spilt out during the delivery

A quick stop into this coffee house, plenty of seating, and a good selection of food. 1 Oat Flat White coffee ☕ and a nut yogurt pot later, served perfectly by the pleasant staff member, and the day was off to a good start 😄 ☀️ 💪💫

Visiting this Starbucks is always a delightful experience, I would like to point out an exceptional barrister by the name of Amani , she is talented, always has a smile on her face, and takes a lot of care and precision when making my favourite latte. Observing her work is like watching your favourite artist. - I would definitely recommend coming to this Starbucks for a fabulous experience! :)

Really disappointed with how much the standards have dropped at Starbucks. One extremely rude and unpleasant staff member behind the tills on Saturdays. Not only was i over charged, she then didn't even make the drink correctly. Really let down as i use to love getting a drink on the way home from work, i wont be doing that anymore. 👎🏼

I'm truly impressed by the outstanding service provided by Jaishree, a delightful staff member at this branch. Her dedication to assisting customers with a warm smile is remarkable. Today, as always, she went above and beyond to ensure my experience was enjoyable. The food and drink were delicious, and her cheerful demeanour made my visit even more pleasant.Thank you for the chocolate too! :)

My drink was spilt in the bag my sandwich didn’t come my cake pop was squashed.

The coffee was good, it helped, thank you

Nice coffee like everywhere in Starbucks

It was pleasure to spend some leisure time at this Coffee shop. Service was good, but there were not many varieties of food items.

Fabulous service here this morning! Thank you 🤩

Friendly staff, had my free coffee and got offered a reduced price snack.

Great service Walked In a was greeted like no Starbucks before by Josh

ordered drink and turned up with drink tipped out in bottom bag complaint being processed

Rude staff! But coffee tasted good as always.

When I went to Starbucks today. I was served by a very lovely and kind lady named Irish! She was extremely helpful, and friendly to me! She gives amazing customer service and she all round made my day! I strongly recommend this Starbucks as the environment in the shop was clean, the staff were friendly and the food tasted really good! 10 out of 10! Thank you! :)

Was very happy with the service and a pleasant staff member whose name I didn't catch. It's amazing how much a nice staff member can make your experience so positive. And the mocha with whipped cream was pretty good too. Edit: I only dropped one star because the internet didn't seem to be working both times I went there recently which kinda sucked. Second edit: 11 months later and the internet seems to be working perfectly now, so back up to 5 stars. And the supervisor does a great job.

Something has happened to the level of demands of Londoners. 10 years ago, Starbucks still had a vibe. At that time coffee and hot chocolate came in real cups and even looked the same as in the advertising pictures. This is still the case in Finland, for example. Now the service was busy and the coffee and food were delivered to the dirty table in cardboard and paper bags. Goodbye Christmas mood when the hot chocolate’s cream has flattened under the plastic lid.

Absolutely delighted to share my glowing five-star review of Starbucks at Old Street. This café has truly been a beacon of consistency, comfort, and coffee quality in my life. First and foremost, the coffee at this Starbucks location is consistently excellent. Whether you're a die-hard coffee aficionado or just looking for a tasty pick-me-up, Starbucks at Old Street delivers. The baristas are skilled and knowledgeable, ensuring that every cup is brewed to perfection. Whether it's a classic espresso, a frothy cappuccino, or a creative seasonal concoction, you can trust that your coffee will be rich, flavorful, and prepared with precision. The ambiance of this Starbucks is another standout feature. It strikes the perfect balance between a cozy atmosphere and a bustling urban setting. You can find a comfy spot to enjoy your coffee, catch up on work, or simply relax. The eclectic mix of customers, from local creatives to professionals on the go, creates a vibrant and inviting environment. It's equally suitable for solitary coffee contemplation and friendly gatherings. The staff at this Starbucks location deserves special mention. They consistently provide top-notch customer service. They're not only efficient in taking orders but also friendly and engaging, adding a personal touch to every visit. They remember regulars and make newcomers feel right at home. It's this kind of warm service that keeps me coming back time and time again. What also sets this Starbucks apart is its convenience. Located in the heart of Old Street, it's easily accessible whether you're a local resident, a commuter, or a tourist exploring the city. The early opening hours are a lifesaver for those early risers in need of a caffeine fix, and the late closing hours accommodate late-night study sessions or simply unwinding after a long day. The food offerings at this Starbucks are another reason for my high praise. Their range of pastries, sandwiches, and snacks is both diverse and delectable. Whether you're craving a savory breakfast sandwich, a sweet treat, or a light lunch option, you're likely to find something that tickles your taste buds. Lastly, the Starbucks app and rewards program have made my visits even more convenient and cost-effective. Ordering ahead, earning stars for free drinks, and enjoying exclusive offers have become an integral part of my Starbucks experience. In summary, Starbucks at Old Street has consistently been a beacon of excellent coffee, a welcoming atmosphere, exceptional service, convenience, and delicious food. It's a place where I've sipped countless perfect cups of coffee, met friends, and tackled work tasks. It's more than a coffee shop; it's a reliable, comforting, and delightful part of my daily routine. I wholeheartedly recommend it to anyone in need of a coffee haven in the bustling heart of Old Street.

Overpriced, generic, soulless.

Delivery driver was super friendly :) thanks

The waitress was really nice ! Thanks

Always great here...You have to try the Luxury Fruit Toast, it's truly amazing.

They have several flies in there cakes area hovering all over the food and expect to have customers eat that. 0 hygiene. Got a full refund but the attitude of not even addressing is a joke.

All good, but it would better if we could somehow get the benefits of our Starbucks Gold cards (like on the app) when ordering delivery from Starbucks…

Unfortunately, the standard of the toilet was very low- dirty inside, no soap to wash hands. Brrrrr….

Drinks had spilt one was missing , driver was at wrong address , waste of money

salted caramel cold brew tasted awful and no hint of caramel. wifi did not work

The delivery guy obviously dropped the drinks and couldn’t have cared less. No fault of the restaurant but something needs to be done about couriers who just handle your order so badly.

The delivery boy was great however my order came 2 hours later

So sad. I ordered Large salt caramel cream with cold brew which I recently oredered a lot. But the stuff today in this store gave me totally different thing. No salt taste at all. Ruined my morning.

It's good such as other Starbucks place. But my drink came different from I ordered and, once I was on a hurry, couldn't complain to wait for a new one. But it's a good drink anyway

Very boring place to start my morning, without music ecc.

Amazing Service & Great Frappuccino 😊

Pretty grimy, unwelcoming room, but the staff were friendly and efficient.

Toilet is shut just because they are lazy. Rubbish place. Avoid

Nice and tidy ... friendly staffs

made mistake and remade my drink based on the wrong one, barista well trained?

Ideal busy location but could be a lot cleaner. Trash was overflowing. Bathroom was out of service. Ambient music too loud.

The staff making the drinks forgot about my coffee and decided to make 5drinks after I ordered mine

Had a handsome man called Victor serve me good coffee, would highly recommend his services and was very friendly.

Alles typ. Starbucks, aber es gibt keine Toilette...echter Mangel

Have sockets for tablets but wifi doesn’t work.

YOU SENT ME ICED COFFEE INSTEAD OF LATTES YOU FOOLS! WHY WOULD I WANT ICED COFFEE IN THIS WEATHER? IDIOTS!

We went in, had coffee and left. The coffee was better than expected but the toilet was out of action!

My coffee was only half full and sandwich was cold

Great delivery person. Friendly and professional. Great!

Took 15 mins for an Americano to go

Still insist on asking people's names. So off-putting.

Best iced coffee I’ve ever had and the comment made my day :)

Didn't eat but the staff were amazing especially the gentleman named I think it was Rob he was polite, professional and efficient.

Coffee and food is as should be of a starbucks. Ladies at the counter are nice and service is fine. Unfortunately the place is very dirty. The floor, tables and chairs are so dirty. By far the dirtiest starbucks I ever been to. It needs a proper clean up.

This Starbucks needs some private Security or additional staff, extremely unfortunate but I have seen dodgy situations going on here and the staff is not enough to take care of the issues. The whole place feels in need of a serious deep cleaning

Staff call "Victor" blonde hair guy with glasses. No smile,play phone, unfriendly . He need training again to provide the best to customer,is effect "Starbucks".

Starbuck toujours extra à l'étranger c'est pas la même en France 🙄 Toilette dispo wifi confort bon acceuille chaud merci pour nous les étrangers ça nous sauve pour une petite pose aux chaud après pasbmal de marche🙏

Awful. We ordered a coffee and two breakfast sandwiches from here and only one of the sandwiches turned up. Obviously we got charged the full price. Did the person preparing this order think that this approach would all just be fine?! The only thing I can garner from this is that the employees at this branch of Starbucks can't count to two. Or have trouble deciphering one from two. We got a refund, to the cost of the branch. If you said you couldn't you fulfil the order and then refunded the difference it would largely be fine. But then I suppose that's probably too much to ask when dealing with people that struggle to count beyond three. To anyone reading this, I recommend just throwing your money straight down the drain. It's marginally less annoying because at least you knoiw why you're annoyed.

First time getting delivery coffee and I was worried that it would be lukewarm/cold upon arrival but it wasn’t. I got a grande caramel macchiato with extra vanilla syrup. It came piping hot!

the whipped cream had melted by the time it reached us

I only received the drink no cups I have pictures of the package and it’s empty

This starbucks over charged me again today, are they saving up for that xmas party or what !

No straws were sent and the caramel extra I paid for wasn’t even in the frap.

The drinks were melted. not filled to the top - literally got half the cup. Whip cream completely gone and could barely taste the syrup. Would like a refund please

Coffee didn’t taste like they had put in the pumpkin spice in our pumpkin spice latte

Everything good, but why are your wraps 60% wraps? Like, that's not how wraps usually work

I have to go Moorfields Eye Hospital today with my partner and only have not had breakfast set off we both decided to have a sausage bap with brown sauce and two hazelnuts, oat milk lattes with 3 extra shots those extra shots are required because Starbucks loves to use more milk than coffee.

I usually go to this branch, I made the order, staff at the till didn't mention less ice my order. Then staff Cansu who was making my order, I mention to her my drink for less ice, then she made another drink for less ice. She was really friendly. Usually they just take out the ice from drink and give to me but its surprised me. She also explained me about discount offer about drink. Probably the staff who was taking my order she is on training, she wasn't sure about price of the discount drink it was bit confused me. But thank you for drink Cansu :)

Completely wrong order sent, ordered hot coffee and sent iced coffee. RIP OFF MERCHANTS GIVE ME MY MONEY BACK

Nice frappe but very poor customer service. I have been there twice this week to treat my son to strawberries and cream frappe and everytime I went there there was either on person before me or none. Each time I got ignored even after saying "hello" with the smile as one person was busy cleaning a toaster, another reorganising cups, third one putting things to the fridge from inside. After 2 min of waiting fourth person jumped from the office behind behind the till and said oh hello how can I help. I'm not sure what is going on out I guess that 4 people should be enough to notice one big guy walking in and even if they have shared duties they can at least say " hello - my colleague will be with you shortly " rather than ignore customers. On the too of that I ordered no cream on top that was visible on the sticker yet I received the cream anyway form the barista who just called my name out the drink on the counter and turn around. No smile, no eye contact, wrong order, poor customer service. I wild expect at least nice and welcoming smile from the staff on the front when I walk in to a branded coffee shop to spend £4.40 for a drink.

Food and drinks ruined by the driver nothing was salvageable

Unfortunately the food was not good, the frappes were delicious but we were not sent any straws

As usual no straws provided how am I meant to drink my Frappuccino ? Cream all over the bag. Very disappointing

ordered a pink coconut refresher drink & it was excellent! the vibe of the entire place is great. limited seating which could bother some people but as I only got a drink to takeout it had no affect on me. staff were lovely too and I got my drink within a minute!

Luogo super chill e accogliente, ho incontrato nello staff un ragazzo italiano di nome Davide, una persona positiva e sorridente nel suo mood lavorativo. Ho mangiato un fagottino al cioccolato e ho chillato sul posto che è super tranquillo anche negli orari di punta

Toilets at this branch in desperate need of a deep clean! Have these toilets ever been cleaned?

Friendly staff, no problems with what i ordered but very limited seating

Very slow service no customer toilets

Cashier service needs improvement.

People with laptops take too much room up for such a small shop. Would be OK if shop was bigger. Most of the time they just sit there with no drink or empty cups

I’ve come to this Starbucks three times now, each time I’ve got my drink made wrong. And it’s always the same male barista, who lies about the ingredients in my drinks. DO NOT COME HERE.

This is possibly the smallest Starbucks Coffee Shop I have the chance opportunity to visit, chosen by my friend from the suburbs as a place to meet as our new starting point for our trips around the City of London and the party delights of Shoreditch and nearby Hoxton and the best of the East End which lays beyond , this Bijou Coffee Shop is Overshadowed by it's Independent and larger rival next door, it should be overlooked as although it is art of a chain, it has a quiet charm of it's own, a good meeting place and the benefit of meeting your loved one with the warmth of a good starbucks coffee to prepare you for your journey on your next adventure together.

Staff are very rude especially serving towards Black customers. Must avoid.

Super quick and friendly, asked for drinks to go and she thought I said for Joe so was a little bit of confusion when Joe was being called up but we had a laugh about it

Unfortunately I haven’t been able to drink my drink, the taste seems like the milk has gone off and when it arrived it was leaking out of the bag when given to me.

A bit grubby and not very well kept. Service by staff was still good!

Spillage of some of the coffee but otherwise all good. Great delivery guy. Super polite and friendly!

A melted unedible caramel shortbread was delivered instead of a chocolate chunk shortbread

It's ok, although I prefer a bit more relaxing ambiance in a coffee shop

Quick service. Nice porridge. Friendly staff

Some of staff should need a service education. The counter staff didn't ask my name and personal options. Also the staff of making drink was rude too. I obviously ordered first, but he made a cup of coffee for next Westerner. And then he was mooching. As a result, mine was ready after another customer came in shop. I wanted just one black coffee. Is it difficult? I don't understand.

Nice staff nice coffee and also had a ham and cheese toastie which was nice 😀

The member of staff that served me was very rude. I've never been before so I didn't know they need my name, I tried ordering and she just said "name name". Then when I ordered she couldn't hear me and rolled her eyes. We both have masks and there is a screen so it's hard to hear thses days. I wanted a small and got a regular, I wanted to sit in and got a take out. I didn't get a receipt and then the person handing out drinks shouted a number (I didn't know I had a number!) I asked if it was my coffee and she just repeated the number. Won't be going back here, made a rubbish day even worse.

Burnt black coffee beeans served as a normal acceptable coffee beverage. That can only mean one thing, it's cheap probably robusta low grade coffee roasted to such a degree to mask its defective quality and taste. They need to sell too quality single origin or blended 100% arabica beans that are medium roasted at most to taste the beans. Serving burnt coffee with milk which it masks the true taste of coffee is not the way to go forward when there are so many top quality coffee shops around. The only worst place than Starbucks in terms of quality is Coffee Republic.

I ordered (and paid for) an almond croissant but received a plain one

Nice and well located just yards from Old Street tube station