Costa Coffee in Islington

Tables dirty, toilet filthy, and a weird man drinking bottles of wine by the bathroom, hadn't bought anything, was harassing customers. Staff left him and didn't bother to resolve the issue and instead tip toed round him. We had to leave because of him and notified staff again when we were leaving and she just ignored us.

Great coffee and amazing staff.

3dolgot rendeltünk, abból az egyiket elfelejtették 🙈 az asztalokat nem szedik le olyan ütemben, mint ahogy a vendégek használnák. A süti és a kv viszont nagyon finom! 🥰

Staff refused to make coffee or take orders from customers 15 minutes before closing they always say we already closed the coffee machine .

This place never gets cleaned. It looks poorly look after and smell..

Tasty hot chocolate and tea I love going to Costa coffee one of my favourite coffee shop

I was told to go back to Africa,and was verbally abused,for the prices in the shop you would think the staff would be trained correctly when dealing with customers as our money pay there wages.

I went into to get a coffee. The menu on the wall didn't have any of the drinks prices. It had video ads running with frappes and the latest drinks. The service was not good, they seemed annoyed I requested to see the drinks menu, in order to see prices and ignored me when I said thank you. The coffee was ok. Honestly there's no reason to go here with so many options around here. To be honest, I don't blame the bad service so much on the staff but on the deeply rooted inhumane profit-driving force that is Costa, that seem to think it's ok to dazzle your eyes with ads when all you want is to see what your pennies can afford. Skip if you can.

Great coffee shop with nice baristas.

Perfect spot to spend free time afternoons. Max is the best team member. I see him looking after the customers when in store.

The manager made my drink very fast give him a pay rise

They're closing earlier than expected!

One of the worst costa ever! I had promo for free drink but the cashier said next time 🤣 please avoid this costa as the staff are always rude!

Staff kind and helpful when friend was ill

The place is very good. I visit here everyday. The store manager Adi is very polite and friendly. Lake makes the best cappuccino.

Well arranged place and nice coffee

Cold inside. Door wedged open by staff. Dishwasher not working so everything is in takeaway packaging. Coffee not bad though

Awful service. Made me feel discomfortable that I’ve asked for “less hot latte.” Both started laughing while making my less hot latte and repeated 2 times “less hot” while making it.

Terrible place. Many people couldn't go to the toilets because of the smell. You feel like eating in the toilets. Dirty tables. Not what you expect from a Costa coffee shop.

Odd vibe, quite dirty, crowded with men sitting around people watching, aloof staff

The store is very friendly nowadays. Since last two months the place has become better. Love going there.

This is perfect Costa coffee shop they give you exactly what you want; that jolt of caffeine that makes you feel like you can survive the day in one beautiful delicious cup. Best costumer services.thank you

I'm getting coffee last 4 week every day dishwasher broken I hope you will fixing soon

The place was dirty, stains every where. Sugars on a full bin. Service was poor. I wont go in there again

I went for a Coffee here with a friend on match day, around 11.30/12 noon. firstly the place was not particularly busy yet it was filthy! Some tables you couldn't even sit at because there was so much debris on and underneath them. The staff seemed disinterested and were very slow to serve. The bin was full and the area to use for putting in your sugar and where stirers are stored (which was behind the dirty bin, very unhygienic) was a disgrace. I always use this shop on match days but l won't be using it again. Not happy 😡

Lovely Costa coffee store with amazing staff. Everyone is kind and helpful. Really efficient service and warm decor. Good outdoor seating to watch the world go by. Lots of seating inside too. Had my usual vegan soya hot chocolate.

The place has been infested with small flies for ages.

Disappointed. Is already expensive and the staff does not even know how to make a proper coconut milk latte!!! I was a given a cup full of milk with a tiny bit coffee added on top. Is that how you make a latte?!

Guys is a very decent place, but the outside smells a bit.

If I could give 0 stars, I would. I asked for an iced flat white, and waited 16 (counted) minutes for it, not to mention how they failed the order three times. First one I almost got a normal flat white, second one was an iced black, third time I finally got the iced flat white, but no ice in it. To think people are incompetent to make a coffee with milk and nice and not to mess it up after 3 chances

Staff are amazing but pleaassseee just get a new GM for this place the issues continuously occurring is non of the staff's fault, their over there clueless of what is happening and there taking the blame getting shouted out by customers, it really isn't fairness and the GM is never to be seen around actually is it? I live next door and the not once have I seen a manager for the past probably been at the start of the year by now. And yet still manages to do a great job!

The bad service on London 40min for a coffe All employers are bored nobody nice whith customers all the time they give wrong orders

Was served promptly by a friendly young lady (the one with curly hair) and tried one of the new velvet lattes - highly recommend!

It might be more of a two star rating on a one time visit but I have been here a few times because its convenient and its honestly been terrible every time. We should stop going but it's right before the station so super convenient and we only go occasionally in the hope it has improved. So far it has yet to do so. A couple of examples of this are as follows. Asked to have the new hot cross yum hot chocolate and was told they don't serve it. When I pointed to the huge screen behind them advertising that they do, they tried to cobble one together that was so horrendous I spat it out and binned it immediately. Served hot chocolates that have been so watery it didn't even taste of chocolate, ones without additional cream that was asked for, and ones that were barely luke warm. Once we ordered and several people who were served after us received theirs and left. After a while my partner politely enquired about the order the server had the gall to be rude about it because it had disrupted their conversation. Went in 30 minutes before close and the staff were standing around chatting, briefly stopping to tell us they were closed. When we pointed to the sign saying they should be open and they repeated that they weren't and went back to their conversation. I'm not a massive fan of Costa in general as the coffee isn't great and I've seen my lactose intolerant friend be ill several times when they served her dairy after she asked for oat milk very clearly. This is definitely the worst one I've been to though as it is consistently poor service.

Too dirty, dirty empty cups everywhere, very dirty sugar section. The bathroom is also dirty... The place was actually empty when I went, so there is no reason not to clean it up a bit...

I love Costa the girls are great not bad coffee

recently refurbished…now looks classy and more comfortable than before!

Americans know how to ruin a brand. Now become the McDonald’s of coffee as owned by Coca Cola. Anyone wanting a half decent coffee I recommend Cafe Zee opposite side of road.

A little dirty and not enough vegan stuff

Quite a large Costa and very convenient location 2 mins from Holloway Rd station. I was serve by one girl who didn't ask me if I had a Costa card but asked the next customer. Why not ask every customer?

Very bad customer service from Alexandra .. Ive ordered small cortado and asked for cup of hot water as I was Sick she say you have to order tea to give you water !!!!!!!!

Quite busy but a relaxed feel to the place & a favourite with locals for passing the time. Friendly helpful staff & well looked after on the whole.

Welcome to the mask-free zone! Literally all customers and staff don’t feel they need to wear masks. What pandemic? #5G

I have been accompanying my friend to Costa Coffee and am excited about the service. I’m not a coffee drinker, so Stephany suggested a Chai Tea Latte and that is sooo Yummie! Thank you! I will definitely come back soon! BTW my friend is also happy with your service staff, I think her name was Alex? All in all, I fell in love with Costa 😄

I have had a wonderful experience in this place. Stephany advised me to try a new flavor and it was amazing so I really enojoy the service. Good look with the music Steph !

A lovely place to drink the morning coffee

The service is very efficient during busy times - something other coffee places tend to struggle with.

Coffee was good and this time I left with my phone. Last time I came in my phone was stolen

Very helpful and friendly 😊😊😊 staff.

Good space and Coffe, Good WiFi and all support and assistence for the corona virus rules. Not many plugs for energy but has a big space.

Nice Cappuccino but my friend had his mobile stolen from this Costa Staff were very friendly though

I enjoyed having a Cappuccino at a very good price and they are very refreshing.

They remembered my orders from before knockdown. Can't ask for more.

I love the cakes they sell there. Perfect for afternoon coffee

Well what can I say as you know when is very bussy caffee done very quickly and test is not always the same

Nice atmosphere, friendly staff

Hot chocolate lukewarm and chocolate not even dissolved. Shame.

I am very sorry for this feedback, but I just had to put it out, so you managers speak to your staff any learn them to talk in silence at the till, I understand they enjoy each other company and want to share they own day plans, but I came in to enjoy a drink not to listen they own stories, which I waaaaaaay to loud to ignore. Please dear managers, please and thank you, talk to them to share their own plans in silence. Worst experience ever, today on 13 of November at 13:03pm. Hope to get heard Thanks

Really nice shop, love the girls, they pay attention at you and your custom needs.

Ok. Just your normal Costa. There is a cafe opposite called Zee that is much much better and cheaper.

The service was not on point. I ordered a hot chocolate and after she took my order I said I have a costa membership QR code and I showed her my phone. She replied "you could say first". Also the hot chocolate was warm not hot and not sweet at all. I regularly visit Costa and It's always satisfactory. This place however I will not come back to.

The most awful iced coffee. Ever. It was still warm. Sent it back. Staff offered something else which was OK but if you're going to advertise iced coffee on your menu, know how to make it.

It's a good place to pass an hour watching the world go by. Seems to be a cut above the other Costas in my area and the girls provide a friendly efficient service.

Drive through makes life worth living

Nice small quiet place, very good to work and spend some time. Service was quick, personnel has very nice attitude. Recommend this place.

The service and the hot chocolate where 100% as was the chocolate Brownie... Sat outside to a dreadful smell of sewage... A shame

The place is not so spaceful. The coffee is ok.

Fila breve e personale educato e cordiale.

this costa coffee by holloway tube is great,the staff are frendly the coffee is nice and hot unlike some others where the coffee is only lukwarm,and i was playing my friend at chess and at 9o'clock when it should have shut they gave us an extra 20 minutes to finish our game highly recommend this is the best costà I've ever been to

Disgusting. So dirty, flies everywhere, my tea came in a dirty mug and no soap in the already dirty bathroom. On the plus side the staff are friendly. I won't be revisiting i prefer a clean environment

Buen café y personal agradable.

Washroom is bit dirty. No warmer, freezing there 😷😷🥶🥶

Just a usual Costa. You know what you are going to get.

Very disappointing service. Very expensive coffee. I've asked to one of the girls if my coffee was with lactofree milk, just to double check since it was the rush hour, it may happen to get confused. I didn't get any answers but just a very bad look back from the girl. The coffee tasted burnt by the way.

i loved the coffee infact more than starbucks

Weak tasting coffee Sorry but true

Weak coffee even though the guy said it has 3 shots in it

Costa has very nice coffee and they do a good almond milk latte.

Very nice seating and relatively uncrowded and quiet but the coffee could be better. I asked for a soya cappuccino and it was not bad but not great either. The food options for an off time like 7 in the evening are limited. If you aren't in the mood for a sandwich you may not find anything. Plus side - lovely staff. Smiling, helpful and very welcoming. And they are open till much later than the other cafes in the area. That's why I keep coming back. If they got their food right I'd spend so much more.

Nice warm location like most costa shops. Friendly staff. Washroom facilities wasnt very hygienic. Not many tables so may be hard to find a seat at peak times.

Dirty tables. Staff unhelpful. Slow to serve

The luxury hot chocolate here is a must try. Staple coffee and breakfast place.

Always excellent coffee good value

Per fer un esmorzar circumstancial, no pas per anar-hi habitualment.

I realise we’ve had a very hot summer but why after 3 weeks there are still very large flies crawling all over the “washed” cups and the spouts of the syrup dispensers. Also waited 5 minutes when there was no queue to be served, no one questioned why I just left having stood there for 5 mins. Very disappointing

Convenient, often open, good prices. A must-try in London :)

Very good place to enjoy a coffee in Holloway Road.

It's Costa what more is there to say

Decent coffee and friendly staff. Could do with a general refurbishment though

Nice coffee in a comfortable environment.

Polite staffs . Quick service ..

This coffee spot is quite big 4 Costa (Not bad

It's Costa Coffee need I say more !

不是很干净整洁。咖啡做的一般。每次告诉她们要什么样的咖啡都会被重复问2,3次。

Bad coffee, bad stuff, broken toilet

Warm coffee.a little bit dirty. Staffs sometimes don't listen to clients

Standard Costa but the ladies behind the counter were lovely!

Nice little coffee shop. Average coffee.

A typical Costa experience, good service and coffee.

Standard costa. Smaller than average and packed with students studying due to the nearby university, so not easy to get a table.