Starbucks in East Dorset

Steer clear of this place if you customise your orders - they have hands down failed EVERY SINGLE TIME for years now to add extra shots to my very simple order I have daily. The best Starbucks in Dorset is the Poole Fleetsbridge store between Lidl and Tesco on the south bound side of the dual carriageway - you can’t go wrong!

Always stop here when travelling down west, decent enough for coffee and toilet break

Very expensive even by starbucks standards

My partner and I visited this specific Starbucks on the way home, for a coffee and a sandwich. We were given takeaway cups with our food wrapped in takeaway packaging. When I asked for the appropriate utilities, I had a very rude reply, “all of our cups/plates are in the dishewasher”. We proceeded to sit down. However, all tables had used cups/plates with old food, the food was both on the table and plates, (this is a massive health & safety food breach). My wife and I had to clean all the residue from the tables. In order to eat our food. The cost to eat in this establishment was £23, for paper cups and dirty tables. It’s absolutely disgusting, that the paying customer has to spend his hard earn money and then clean the area where they want to sit. There were 5 people working there, with very little custom during our stay.

Run by a bunch of disinterested kids with room temperature IQs. Asked to eat in, but were given take away cups and no plates, when asking for a plate we were told they were all in the dishwasher. Perhaps if you cleared some tables rather than sitting around gossiping about who has parked in who's parking space you might actually have done clean crockery. Honestly a complete shambles and a total rip off! Save yourself a trip and get a sandwich from the esso next door, you might actually get a smile and some change!

Not the easiest of places to drive in and out of, road was extremely busy Thought prices were on high side No interaction with baristas Decent coffee though

Disgusting. Disgusting. DISGUSTING! - The service, the cleanliness (or major lack of) and the prices! Use to be a favourite place of mine to visit and drop into, but has SEVERELY slipped over the past 6-12 months. The staff don't appear to have any customer service training... Handing out half-made, diluted and incorrect drinks left, right and centre. Zero signs of effort, understanding or even a smile anymore. Arguing back with customers or laughing at issues isn't smart and doesn't look great from a customer point of view- entire team seems to have given up here. Constantly sniggering into the headsets whilst picking apart customers in store (and not even discreetly!) Drinks aren't even full despite paying through the nose for essentially burnt coffee and fruit diluted water these days... The absolute state of this store is VILE. Dropped litter, empty cups and actually filthy tables, floors and corners around the room are VERY off-putting. Should NOT be allowed in a place that serves food and drink- utterly appalling!! Collection of dead flies and spiders sit in a far corner of the stop and have steadily built up over time and even heard an employee once say to a customer who was offering to move out of the way of their cleaning- "ah don't worry - we don't clean that corner anyway"... Speechless. The toilets are FOREVER gross- rarely stocked with toilet roll and beyond grotty... Never seem to be cleaned even when the shop is empty and the team are all stood chatting with arms crossed behind the counters. All of this whilst the store (and company) continues to raise their prices and this location in particular is already roughly 25p more expensive than any other spot I've visited... Sad to see an old favourite go down hill so dramatically in a relatively short period of time with seemingly no evidence of ANYTHING changing soon. The whole team including management along with the store itself, cleanliness, constant price hikes and absolute non existence of any quality customer service or up-keep means this Starbucks location is too far gone. Avoid this place at all costs- (not just saying that like others would over 'non-issues')...

Lovely and clean although service could have been more with a smile. I know the heats not great to work in but we all have to work in it!

Staff standing around looking at their phones instead of serving. Ordered a black tea, came out after an inordinately long time (because the staff again just stand about looking at their phones instead of serving) with milk because the person taking my order clearly wasn't listening. Took my plates up to the counter at the end, no smile, no thank you. Starbucks seem to be content to populate this shop with surly teenagers

No surprise, but when I visited the Bucks just outside Wimborne today with my Brazilian friend and coffee-loving aficionado Alfonso, everything was as it should be. Alfonso cupped the fresh beans in his thankful hands and said, ‘This for me is quality South America’; he then happily sipped his americano with a joy that I have not seen him display in his two weeks here. I had the cold berry drink which was, as always, a treat. Grace and Sash were characteristically welcoming and friendly - almost like fam now. Good on you, Starbucks 🙌🏻

We stopped here to break up a long drive and give the pooch a chance to stretch it's legs. Service was good inside (it's also a drive through) maybe slightly more expensive than a StarBucks on a high street but the coffee was nice and welcome after our long trip en route to Weymouth. It has time free parking but if you need to stay longer there is a parking permit machine inside you enter your reg onto to extend your stay. Has a nice large indoor area where you can sit and relax while you have your food and drink if you wish. It's off the busy A354 so has little in the way grounds or outdoor seating. Also has charging stations for EV's

Absolutely terrible service. Charged an arm and a leg, charged twice, given wrong 2items. Staff don't seem able to listen to orders. Asked for one given two and charged accordingly. Asked for jam was given honey, staff seemd unable to give instructions about where your order will be. Will NOT be back.

Rude staff and incorrect opening times, says drive through shuts at 9 but it’s 8

No problem with staff but drinks where very underwhelming and toilets are filthy and driers not working

Toilets a mess and tables needed a clean and the floor needed a sweep. Otherwise a ood cup of coffee and easy access off the main road. Friendly staff too.

Dirty toilets. Dirty tables outside. All just looks a bit run down. It wasn't busy so I'd suggest having a quick clean! Good place to charge the car but wouldn't touch the food or drink.

They forgot to give me my defence discount off my bill and wasn't interested when I questioned about it

The summer oat and caramel drink is amazing!

Great place for coffee and chat. Friendly efficient staff.

As the sunshine broke out in Dorset, I pulled into Starbucks Corfe Mullen for a refresher. The red berry cup is recommended - an ice dripper of a refresher. As always the team were ace: great to see Grace back behind the counter with her cheery smile. I love this Bucks!

Great drive through that I use regularly. 14th June the tree above the drive through entrance needs a massive cut but the staff were oblivious or not that bothered that in a fortnight or so anyone with a van, like me, won't be able to get into the drive through unless it's cut.

Stopped off for coffee no food.

Fast efficient services at a reasonable price

Okay for a quick coffee, typically soulless Starbucks.

The most disgusting unhygienic starbucks IV ever been to. Staff all just stood chatting while plates mug everywhere and toilet are foul.

It's a Starbucks. Not much to add. Ok but pricey coffee and sugary drinks to keep children happy. More to life? Probably.

Large car park, ate in but does have drive thru. Coffee as expected, lots of tables and chairs. Clean toilets

Served by a lovely member of staff who was really pleasant at 6:30am! 😁 I was also really surprised by an impulse purchase of a breakfast wrap that was really tasty.

Some of the most disgusting toilets I’ve ever seen. Also does not accept cash but it’s not written anywhere.

I'm disabled and don't normally go out on my own and thought I would attempt to go into Starbucks and have a coffee and a cake as I was early for my appointment. The staff were friendly and didn't moan, question why or pull faces when I asked if someone could carry my coffee to my table which was nice and eased my anxiety. I sat, ate my cake and drunk my coffee which is a massive achievement for me. I will definitely be back when I'm over this way again.

Cold undrinkable coffee. Wrong cake

Love a Starbucks and the staff are always friendly

Got my order wrong initially but was quickly sorted out by staff. The caramelised macadamia oat latte was delicious!

Only had coffee here as passing

The nicest delivery driver i’ve ever had he as so friendly :)

Used the drive through coffee was great

Received PCN please be careful 90 minute parking restriction to use cafe private company so signage not designed to be seen

I only had a chai latte hence the no comment on food , but looks nice.

It's a typical Starbucks. Staff are usually friendly and it's not usually so busy that you can't sit down.

It’s a Starbucks! Nice and friendly staff. Ev charger (125 kw) available in the parking

Used drive through this occasion

Never delivered to me… still no refund ?

A place that never disappoints! Sam and the team pour coffee with love and care. A place to sit and contemplate the Dorset countryside. Always a pleasure 👏🏻👌🏻.

Really, really slow service! 🐌.

Starbucks....always great coffee, what else needs saying!?

I have been there 3 times and on 2 occasions i have pleasant experience but on 1 not so much, i was ignored for around 5 minutes despite the fact i was the only person in line and there was 5 members of staff but i have to say the quality of the latte was very good so i do recommended this shop, is clean and very conveniently located

They don't accept cash! Coffee is okay. Staff are busy talking amongst themselves. Overall not a pleasant experience.

I LOVE Starbucks but felt let down as I had to wait 1hr and 1/2 for delivery.

The food looked fine although, being a Starbucks, they had the usual menu. Bit too sugary for me. Huge plus is the pair of Instavolt chargers which worked well, as usual. Only moderately busy so I had room to unhitch, then charge, gulp down a latte whence it was time to hitch up and leave. Easy access but leaving in an Easterly direction requires patience. Fortunately for me there were several well mannered drivers who gave way. Highly recommended.

I recently visited this venue. Firstly it took ages to be served. They were cleaning. When I was served the lady couldn’t have looked anymore disinterested in me. Not that that really matters I don’t expect them to for minimum wage. However, I was told apparently cash is not accepted. Which is not acceptable. We are a sovereign country with a legal tender of cash. Not being able to use that within an establishment that receives tax breaks against our own local business’ is frankly not acceptable. The least your company can do is accept legal tender. Plus, there are no signs in the establishment to say no cash is taken. Which again I am guessing is a ploy to get you to order a drink and force you into paying by card because backing out of the transaction whilst having waited to be served for 7 minutes is unlikely. The next thing I paid full price for a drink they couldn’t actually made because they didn’t have the ingredients. I was offered syrup instead of the hazelnut crumble I was meant to have. No offer of anything. Syrup probably does not come anywhere near the amount of the crumble. But nothing offered there. I wanted my drink with marshmallows. No marshmallows!! The next thing was I was not called - so my drink was half cold by the time I collected it. They made no instigation to make sure I had it either or to call my name again even though there were three of them and no cue. Lastly the tables were dirty and scattered with empty cups. The amount I paid for the drink I quite frankly expect a lot lot better. This establishment falls vastly short of your brand ethos and actually has created a sour taste in my mouth which unfortunately will not be reduced to that store only but under the Starbucks brand. What I will be telling everybody is how awful Starbucks is, how they do not support UK residents and their lacklustre service and poor customer service. Very sad - from what is meant to be a premium brand. Go to a budget brand they could have probably done it better!!

👎does not accept cash 👎 recently visited this venue. Firstly it took ages to be served. They were cleaning. When I was served the lady couldn’t have looked anymore disinterested in me. Not that that really matters I don’t expect them to for minimum wage. However, I was told apparently cash is not accepted. Which is not acceptable. We are a sovereign country with a legal tender of cash. Not being able to use that within an establishment that receives tax breaks against our own local business’ is frankly not acceptable. The least your company can do is accept legal tender. Plus, there are no signs in the establishment to say no cash is taken. Which again I am guessing is a ploy to get you to order a drink and force you into paying by card because backing out of the transaction whilst having waited to be served for 7 minutes is unlikely. The next thing I paid full price for a drink they couldn’t actually made because they didn’t have the ingredients. I was offered syrup instead of the hazelnut crumble I was meant to have. No offer of anything. Syrup probably does not come anywhere near the amount of the crumble. But nothing offered there. I wanted my drink with marshmallows. No marshmallows!! The next thing was I was not called - so my drink was half cold by the time I collected it. They made no instigation to make sure I had it either or to call my name again even though there were three of them and no cue. Lastly the tables were dirty and scattered with empty cups. The amount I paid for the drink I quite frankly expect a lot lot better. This establishment falls vastly short of your brand ethos and actually has created a sour taste in my mouth which unfortunately will not be reduced to that store only but under the Starbucks brand. What I will be telling everybody is how awful Starbucks is, how they do not support UK residents and their lacklustre service and poor customer service. Very sad - from what is meant to be a premium brand. McDonald’s could have probably done it better!!

Dirty tables, dirty toilets, unhelpful staff. Avoid!

Twice I've been there and twice the service was non existant! The staff, there were plenty, don't even acknowledge you at the counter, no eye contact, nothing. Even if they are busy with someone on their headset, they should always make eye contact and acknowledge that they have seen you. I walked out. Probably would have got service if I misgendered someone!

Paid £10 for an eggnog latte and a hot chocolate. Prices are expensive and service was ok.

Was over an hour late and part of the order was missing

A welcome stop on the way home, typical starbucks.

The Christmas tree is up and there is a warm festive spirit at Starbucks CM. Sam and the team gave their usual cheery welcome and all is well with the world. ⭐️⭐️⭐️⭐️⭐️👏🏻

Stopped to use EV charge. Got a coffee. Was good coffee. Good place to stop

Great location just off the A31. Friendly and helpful staff.

It took over an hour to get to us.

Nice place for coffee, but be warned my daughter has £100 parking fine as she was there for a couple of hours doing Uni work on her laptop and having coffee / lunch etc…. The max is 90 minutes. Permit holders only after this time? Be careful!!!!! 😡 not sure how clear this communication is with customers.

Over priced as they all are. Toilets dirty, tables dirty and staff not interested

Lovely delivered on time and hot chocolates were lovely and warm. Thanks Starbucks ♥️♥️♥️

Did not receive delivery said waiting for update for 2 hours then said delivered after 1 hour

Can you believe they don't have any kind of herbal tea in this place? It's supposed to be a coffee/tea place! Thank you

Lovely as always delivered to work for us girls xx

Good spot for a quick coffee stop when driving across the south coast.

Still the best Bucks in the West! Always a great welcome and speedy service at the Corfe Mullen branch. Barista Sam was friendly and the team were great. As I sipped my oat milk Americano I chatted with Juanita, a visitor from Colombia. ‘I know my coffee … and this is the best!’ She gushed. I left with a slip in my step and warmth in my heart.

Could sell more food without pork

Great little Starbucks, just off the main road, with dual Instavolt charging facilities and plenty of car park spaces. Comfortable inside area with a warm welcome and a reviving coffee for the journey ahead.

Great coffee and cookies as always with any Starbucks. Just a shame the staff prioritised the cars in the drive through before customer we’re served inside. Although the staff member was very polite, just a shame they don’t have enough staff.

THE Rudest staff. Honestly horrible.

It’s Starbucks it’s nice coffee with a subtle hint of stupidity To be fair like all companies it’s the staff that makes it work

Hot drink came hot. Arrived with straws and a nice message on the bag

Disappointed that they wouldn't take cash and refused to serve me a coffee unless I paid by card 😕

Absolutely discusseded I was charged card only for something they did not check they even had they were out of green tea cakes everything except the cups for sale..looked dirty and flies everywhere..I go to every starbucks in the southwest so far this is the no1 worst.

Stopped for a coffee and a loo break. The toilet had three cardboard tubes from the middle of toilet rolls and the floor was filthy, they clearly hadn't been checked in a while. Every single table had ring marks and crumbs, several tables had empty cups and a chair was on the floor on its side. The bin outside was overflowing. Three staff stood behind the counter doing nothing as we were the only ones there. This was easily the filthiest Starbucks I have ever had the misfortune to encounter.

Was a nice little stop off on the way down to Weymouth, coffee was good, food expensive for what it was so we didn't bother but has a decent sized carpark and service was polite and friendly

We stopped here whilst passing through and I was impressed with the cleanliness of the building. The coffee was half decent.

Coffee was good, food tasted nice, but all of the tables were dirty, I wiped and there were flies everywhere.

My coffee was going down nicely, when nearly at bottom saw black lump, thought it could be coffee grinds, so shocked when it was a fly. It must have been in mug when drink made? A fly landing on top of frothy latte would have got stuck on top. Had noticed lot of flies behind counter, crawling over the warm illuminated signs. Brought my issue to their attention, got a very sorry. I suggested a refund as a goodwill gesture, and was then given a drinks voucher.

We ordered for girls at Respond at 10.15. Order arrived 11.50! Caramel coffee was not very hot at all. We always order from Starbucks and usually it’s very good.

Completely melted and didn’t get a straw

Lovely panini and coffee. Decent decor and seating. Easy parking. Quite expensive though.

Thank you Starbucks, you are my new coffee place.. You put Costa to shame

This was a very very lovely Starbucks. But any Starbucks really suffers with their choice of food service. Packaged on display and warmed up is not a very personal experience.

They threw the bag on the floor by my door so half the drink was on the floor

On a busy main road which makes it hard to get back out of the car park. The car parking spaces are very tight. Went at 2pm and they were very low on food as it was after the lunch rush. There is electric charging available. Service station prices (but equally might be usually that expensive I don't have much experience of Starbuck prices).

On my way to the new forest a stop off not to forget what I had was a hot drink and a muffin.

This is so the best branch in the world. I brought my friend Mac from the States and he agreed: ‘This is the best Bucks in the world’ Sam, Grace and Sasha were exceptional. Go team!

Stopped by with kids, Amy was awesome in her customer service. A Starbucks far away from a city with such staff, well done 👍✅

Nice stop of point to charge Car and have a coffee & Snack.

easy fast charge for the car, decent americano and pain au Chocolat charge for me😀. Will certainly use again.

Was like a school. 3 young girls all stood on their phones. Wasn’t until I coughed until I got noticed. Very poor. Drink wasn’t very hot either.

Friendly staff. Space to sit outside with the dog.

I had just been to the Ferndown drive thru where I was made an awful drink, and at almost £6 for one drink I felt it right to ask for it to be remade. They did, but the second drink was just as awful and I was given the incorrect lid so it split in my car. Luckily I stopped down the road at Corfe Mullen drive thru Starbucks just to buy some additional syrup to revive my rancid drink, but Abi kindly remade my drink free of charge, and it was perfect! Shall definitely be returning, thank you for turning my frown upside down!

Took ages to get served. Might not be their fault as card only (no cash) and the card machine played up.

Perfect getaway for a takeaway coffee on route.

Stopped over for some coffee and quick break and went smoothly 👍

Toilet disgusting, staff very unpolite, ice machine didn't work so no ice coffees or frappucinos, 5 minutes after collecting order we been asked to leave because they closing like they couldn't wait till we finish.