Starbucks in Manchester

Great to people watch here as overlooks Piccadilly Gardens. Close to Arndale and Northern Quarter if just needing a takeaway.

very quick service, amazing coffee, very respectful and attentive, highly recommend

I do not recommend you to come to this starbucks because my hands were very dirty because of my bike and the employee whom I told that I had to wash said that it was not possible for me to wash my hands without shopping. Even though I told him that I would shop after washing my hands, he was very negative. Customer satisfaction was zero and a man named Haydnn, who claimed to be the manager, did not served me and he stated that it would not be done. I can only describe this person by the piercing in his nose.

georgia in the black apron gave terrible service

Ordered a flat white with an extra shot if decaf. Frustrating cause I paid 3.90 gbp for this and it tasted very soapy, just vile, I couldn't take it back as I was on the clock so I had to throw it away. What a waste of money

I go every time once I've completed giving my platelets this is my treat to myself to visit this establishment

Visit one of the multiple independent coffee shops in Manchester and get a proper coffee, instead of paying a giant corporation for a large cup of burnt milk and froth…

Went in around 12 ,, I ordered 2 frappes one cookies and crème one white mocha , the cookies and crème was fine the white mocha didn’t have any base in the drink( base makes it smooth not Chucky like a slushie ) I asked the girl if it had it in she said ‘ well I don’t know I didn’t make it ) and the other girl behind her said she did put it in and she can reblend it so I ordered a iced latte instead after ( still paying for it again ) , make every moment right and cafe modules don’t exist here 🤣 , then the girl took a picture one her phone or my order showed her team and laughed ,, appalling! - as a Starbucks partner you guys clearly need some extra training support or refer to your Attensi refreshers

Staff doesn't listen to your requests that they ask you. But the coffee is at it's normal standards.

Disgusting horrible doggy cofeee was cross cross terminated women don’t wash hands and guy was picking his nose and laughed it off when caught him I walked out the shop avoiding this place worse than Costa cofee same won’t wash hands and don’t check the right milk and use same dirty jugs Overpriced coffee won’t be going here And all the staff rude here and one in Piccadilly gardens

Gets very busy here and not a lot of space. Not a place to get quiet work done.

I caught these guys a number of times putting semi skimmed milk in my latte instead of the OAT MILK that i asked for. NEXT TIME I TELL THEM AM GOING TO MAKE SURE EVERY ONE HEARS IT!!

Great vibe! Vegan friendly cup of tea and cakes, excellent service & friendly smiley staff. Highly recommend.

I go quite frequently to this Starbucks. I always order the same coffee, apparently the staff didn’t like it because when the lady who had to make it saw what I order she did like a disgusting noise and the tall guy said something agreeing with her. All of this in front of me. At least next time wait to I leave the coffee shop. They can’t be more unprofessionals

Doesn't have space for a long queue, forcing you to awkwardly stand where the entrance doors are. However, the service and coffee itself was great.

First Starbucks with the staff ignorant, maybe just men haters🙈 doubtful I will call again but a decent latte always other places to spend my money

Minimal seating down stairs and upstairs is always quiet and the food is OK but pricey / download the app prior to entry

It was raining in Manchester so I went to this particular Starbucks attracted by the “more seating upstairs” sign. I thought it would be good to have a coffee relaxed while the rain stopped. Ordered my drink, specifically asked for it “to stay”, meaning that I wanted actual cup, not a paper cup. This was ignored. The staff couldn’t care less, you could tell by their attitude. Grabbed my drink and I was about to go upstairs when I noticed that the access to the stairs was blocked. This was due to upstairs being closed. The person at the till could have warn me after I asked for my drink “to stay”, but as I said, they couldn’t care less. There were just two tables downstairs and these were occupied. So I basically had to leave. Awful experience. I usually avoid Starbucks and stick to independent coffee shops. This was a good reminder to myself on why. On another note, every single time I order a Cortado at Starbucks I get something different. And this has been my experience not just in the UK but also in different countries, especially at airports. This time wasn’t an exception.

Never got my drink despite my money being taken out of my bank for it. Absolutely fuming

Výborná káva, milá obsluha, čisté prostředí.

סניף בית קפה נחמד, מיקום מרכזי במנצ'סטר, קצת רועש בקומה השנייה

The staff very unfriendly and rude.

I got a hot chocolate and it was edible but not taste at all. The staff was fine and the place is okay. Probably won't stay to have a drink in.

Perfect service, though prices are too high.

I gotta say it's a nice cafe However the toilets were out of order when I was there and my poor old 83 year old grandmother needs the toilet quite frequently and she couldn't use it thanks to it being out of order

As always great tasting coffee and lemon loaf cake

Fiza is so amazing. Gets my order right every time and always so friendly.

went here for a quick coffee before work, and can i just say all the city centre stores are just amazing- was served by a young girl fiza i believe her name was, made my drink very efficiently and with a smile! felt very appreciated. new coffee spot!

Nice coffee but a bit stark upstairs 🤔

Fiza does not know how to work with people, does not show respect, makes mistakes with orders.

I asked sugar SREE syrop. They made with sugar, and I noticed that too late. When I told about it, Fiza (staff) was laughing at me with other stuff. I am just in shock

Waitress was so rude , she confused the order and laughed at us. unacceptable behavior!!! I have never seen such attitude before!!!

I wish I could rate as zero stars!! They don’t really care about accuracy when they making your order! My sister asked about coffee without sugar. When she noticed that it’s contain sugar and talked to staff. Barista just laughed at her face!! Awful and very disrespectful

Fiza very rude, shame on the service staff

Worst cappuccino i ever had in my life! They gave me cold coffee and was not prepared well, not coming back, not suggesting anyone 👎

The tea is not good. When we went in we were told the seating area was closed but after we had ordered and paid. The whole point of coming in was to take a rest from shopping. There are nicer coffee places near by.

Very friendly and efficient staff! The atmosphere in the seating area upstairs is a bit dark but still very nice and Mancunian!

Drinks were not really hot but were tasty

Manchester City centre, I would have expected better. The environment was poor. Used to have seating downstairs. Not anymore have to struggle up with coffee and cake. Think they prefer you to take away. Staff were efficient .

I ask extra hot chai tea latte and they gave me cold chai tea latte

Queued for ages. Sat down and it was dirty. Really quite disgusting, especially for the price.

A cafe on the second floor with perfect sun, the only downside is that there are no toilets and no lift. But he is very suitable for basking in the sun and working. It is in the center of piccadilly garden. Every time I order a cup of toffee nut latte, I will continue to bask in the sun quietly.

WARNING!! So I went to this branch today (18/12/2022) at 6 pm to get my americana with hot milk -- so I throw this woman with pink hair a compliment (there were two of them, the one I am talking about was the tallest)....she decides to ADD CHOCOLATE POWDER TO MY DRINK!!! She literally SPIKED my drink!! By the time I grabbed my cup she was looking at me in a strange way....almost mischievous! Thought nothing of it -- until I took a sip of my drink; I was already too far away from the shop when I tasted it and was in a hurry to catch the bus (it literally tasted like a mix of coffee and hot chocolate) so I could not go back and return it. What kind of barrister DOES THAT!! I can't believe they hire people who would do such things!!! Disgusting. I attached a picture of my drink JUST IN CASE so that PEOPLE WILL BE WARNED!!!

As Starbucks go this one is fine. The issue is that it is busy and the seating is limited and upstairs.

Nice coffee but they shut upstairs at 5:30 when they don’t close until 8? Only have 2 tables downstairs so not much choice if you wish to stay in. Not sure why, as they weren’t short staffed.

really friendly staff, but was only 2 tables which were being used by people waiting for their drinks so nowhere to sit in to enjoy my own coffee

Yeah just grabbed a coffee to go and its a very store with it being the city centre. But I got my drink quick enough and the staff were friendly

Served me dairy milk when I specifically asked for non-dairy, luckily I'm only intolerant and not allergic! When my friend confronted the manager (who prepared my drink) she shrugged and asked "what do you want me to do?" and fobbed me off with a free drink voucher (like I'd want another after that) Avoid if you have allergies!

Dirty, slow, and impersonal. Toilets broken , bins full, generally not welcoming

Starbucks values are maintained, cookies and muffins seems to be overpriced.

Lovely coffee shop with seating upstairs. Brew was perfect. Really clean too.

I'm really sorry, I bought a decaf oat Latte at your starbucks this morning and the milk is spoiled with a sour taste. Unfortunately, I only realized this when I was at work. For the prices you charge customers this is really shameful. I had to throw everything away. :(

no seat's or tables. which is OK if your grabbing a brew and going.

Friendly awsome staff at this branch. Nice and quiet when we visited which is good as had my SEN child with me the server told me of offers available and asked if I needed anything else to go with my drink I chose 1 of your amazing chocolate shortbread 🤤🤤 tastes amazing but not good for my figure but you need a treat now and again else life be pretty boring 🤣🤣.

Wow! Cisterns service from Ben was exemplary. As it's mainly upstairs seating we were presuming we would have to take out due to not being able to manage the stairs (myself with mobility issues and having a small child with a pram) There was a small seating area near the window that was cordoned off. Ben sorted it so that we could sit there and brought our drinks out to us. This is a perfect example of service with a smile. The world needs more people like him Thanks so much.

some of the most kindest staff i’ve ever met, incredibly humble and polite. Drinks were absolutely out of this world. recommend for everyone.<3

Staff is so lovely, drinks were delicious!!! Would recommend to everyone.

Starbucks is a great place to have a coffee and just chill...

always nothing but good customer service, staff are very friendly and helpful. If you are unsure about any drinks they will help you to find your desired drink. Diana especially always puts extra effort with every customer, always smiling and happy, she is a true diamond.

I am absolutely disgusted with the service i received by one of the rude employees named Charlie. The guy was raising his voice and got an attitude when I asked for his help with my coffee. Starbucks should honestly rethink who they’re hiring. The worst experience by far, I do not recommend this place.

great service and great drinks, clean and nice thank you

Espresso and pistachio & raspberry loaf cake 😍👍🏻

This is was the first Starbucks I've seen ever dirty from inside!

EXCELLENT SERVICE! I have to give a 5* rate because i left with a smile on my face and the staff was really helpful. So I ordered a strawberry and cream frappe and the till lady was very nice, but unfortunately someone had taken my drink by mistake thinking it was their strawberry refresha. It was busy then and I absolutely got the frustration on the baristas face when she had to redoo my drink again (im a barista myself so i know what is like). I think her name is SHI , lightskin girl with curls. She didn't just made my drink again, she made it in a bigger cup and gave it to me personally, and also gave me a card with a free drink for next time. Really appreciate the hard work on yesterdays team. Thank you all 👏🏾☺️

All the staff were on there phones sharing with each other they couldn’t be bothered with me as a customer

Accessible, but the doors seem to no longer be automated so they're harder to open from outside, and there's almost no seating downstairs anymore, thanks to COVID measures. Staff are friendly and helpful, condiments wheelchair-height, and the food and drinks well made.

Staff is chatting on WhatsApp while taking orders, ordered a mocha got hot chocolate, when ask for a new one, she just put coffee in same one. Worst first experience in Starbucks.

Very clean good service and very nice coffee.

Sad to say this was my first Starbucks, at the age if 29! The location is good - opposite a Costa and next to a Mcdonalds and Greggs so they have a fair bit if competition. The staff are friendly and the seating upstairs is well designed and sufficient for the footfall. The food and drinks were good.

I love the coffee and this cosy coffee shop.

Manager Charlie, is very rude..

Friendly staff ; point to note is that sitting is upstairs.

The manager! That is all! Amazingly friendly guy

All staff are so so friendly and so nice first thing in the morning, always make me smile :)

Got my order wrong twice. Go to the one near the bus stop for better service

A big thank you to Adam and the team for helping the Missguided Social Media team with our International Women's Day Campaign. He was so supportive and we couldn't have done it without him!

No toilet! Had to run across to the costa to use theirs!!! Very poor

I went here today the food was very nice and drinks are a bit expensive but overall it was nice I ask a member of staff do they bring food to the table but he was a bit rude and he said we don’t do table service here

First time I have had to post a negative review but wife needed the toilet and staff said it was out of order, however we had seen the staff let someone in and use the facilities only 2 mins earlier in the que....poor poor experience.

Friendly staff always welcome you with a smile and remember you

It's was a lovely coffee and I just sat in the corner on me own watching everything just pass me by. 👍

Received racial abuse from Charlie, also your coffee is tastes like an ashtray.

Disgusting shop . Nick was vile asking me about face covering even tho I have papers to say iam free not to wear covering . I then searched on youtube to see that a youtuber had a same problem with the 2 pple . Charlie veitch was right btw

I recommend the pumpkin spice latte

friendly staff and comfortable environment. the drinks are always served quick, even when its crowded and as usual, every drink ive ordered constantly tastes amazing. clearly organised and just wanted to take a minute out of my day to appreciate.

I have a personalised drink that I created...difficult to get it right.

A bit crowded but nicely quiet for chatting

Having recently lost my bank cards i was unable to transfer money into a personal account I had received a replacement card for yesterday to pay for my coffee this morning. I asked for the order to be cancelled due to this and was ready to walk out without my morning coffee. However the staff went above and beyond and provided me with my order free of charge. Absolutely made my day as my work is non stop and that coffee is all I had in 8 hours. A big thank you to all the lovely staff on shift this am (26th nov 2021).

Got my name and order right so great

Always full of people but nice staff

As eggnog latte is back for the Christmas season this is now my favourite place. Five cheese toastie is delicious. Clean , welcoming and friendly.

If you need a warm drink then you know where to go

Friendly staff, tasty drinks, unable to sit in at this particular cafe ...😋

Coffee very expensive for me. Confectionery was ok only.Poor atmosphere as staff had a couldn't care less attitude. Apart from sanitation one would think Covid- 19 never existed.

Visited for a free coffee due to it being international coffee day (Thanks), and a nice tea after shopping, would have actually bought cake as well, however....... just met with poor customer service and employees you just seemed disinterested in the job and customers! Not a good look starbucks .....Change jobs if you unhappy ......However they was just one employee that was more helpful/attentive to customers needs and helped where possible .... The coffee was apparently okay, the tea was bog standard......think i'll pass on this starbucks next time .......

Service was a but slow but I've come to expect this from Starbucks.

I will recommend you to sit upstairs, great 1900s atmosphere

Shocking rude staff Had a child with me and told to move without any please or thank you. To abrupt with their manor. Will not be returning anytime soon

Amazing staff and breastfeeding friendly.

Nice Starbucks with friendly staff and an extra seating area upstairs.