Starbucks in Glasgow City

Pumpkin Spiced Lattes, dog friendly for our big dog and a pup cup. Lovely staff.

Stopped in to Buchannan St shop this afternoon while waiting for trains home. Granted it was very busy, but allergies and intolerances are serious. After stressing repeatedly that the chai latte needed to be made with oat milk my daughter found out the hard way that it was indeed regular milk. Barely made it to the train in time and she spent most of the 40 minute journey in the toilet. Sadly this isn't the first time.

Great place to grab a coffee when in the city

tasty drinks and snacks. good for a few hours of time out

Uninterested staff,order taken,no please/thank you /eye contact. On cool drink being ready ,drink was dumped on end of bar ,no acknowledgement,in too much of a hurry to chat to colleague.lacking customer service big time! Wish I'd read recent reviews ,would not have visited this store,glad it's not my franchise I would be appalled

Worst Starbucks have ever been in Looked at the menu with no queue while Avi(?) shouting who's next repeatedly (there was no-one but us) despite it being clear we were looking at menu. He spent more time chatting up a customer behind us than talking to us and just wasn't arsed diabolical service Then ordered drinks, he left and took over 15 minutes to get order as he hadnt sent them through the till properly - awful

Was just in for a coffee to wait for our dinner reservation and there are flies everywhere, absolutely disgusting. Management needs to sort it.

Good coffee, lovely shop, lovely staff and they do pupachinos for dogs

I do not recommend drinking tea in this place. The coffees have a reputation for being very good but I don't know because I don't like them. The alternative is not very wide.

Friendly service. Holly said I sound like the lead singer of Cold Play. Great Coffee

Quite noisy but average for a city centre coffee shop. Disabled toilets difficult to navigate to.

This place is very dirty and the service is terrible.

Went to this Starbucks and at first I was throughly impressed. However, I noticed some red liquid in my hot choccy. I soon realised it was the blood that was dripping out of my ears after listening to Taylor Swift on repeat the entire time I sat in. I expect better variation in the artists next time (for example: Kanye West and Trisha Paytas)

Put in your mind, u’ll wait at least 20 mins to find a clean table or u have to clean it by ur self

I came in on a lovely day excited to have my coffee when I was greeted by an overwhelming gentlemen who didn't let me use my free drink, said my name multiple times making me feel uncomfortable. Next whilst I was waiting for my drink my sandwich was thrown at me and they shouted (WHO IS THIS FOR?!) which is just lazy as he could have looked at the ticket. Overall not a good experience at all. I will not be back. From a gold membership holder.

There is always that personal touch when you visit. @Cat: special thx 2 u.

Opened at 6:30am. There weren't able to have any coffee until 6:50am.

Quick, efficient and excellent in general as a coffee house. Situated in a busy street in Glasgow so is tough for staff I would imagine to keep up with demand but always find its pretty quick and coffee is always spot on.

Helpful and friendly service from Anne Marie, a credit to the company when my son spilled his drink. Thank you.

I visited the Buchanan street Starbucks today and the service I had was great. Nicole was very friendly and cheery which was lovely! The staff members here are always very friendly and efficient. I’ve had great customer service any time I’ve been in! I always get my order quickly despite being a very busy store which is great! Definitely one of the best Starbucks I’ve been to!

Very busy but coffee and muffin was good and staff friendly and helpful.

Not a big deal to be honest . Ideal for a quick coffee and chat ☕☕

central, convenient, clean and comfortable - plus half decent coffee - what else do you need to know! "Starbucks" - it's coffee not rocket science 😁 come in and enjoy the sites and sounds of refreshing drinks - hot and cold alike - being poured and devoured.The best start to any time of the day. Not the cheapest coffee in town but a h appy wee place to chill none the less..😁 The staff are all super and being in the centre of the city it's got quite a cosmopolitan feel to it. We recommend 6:30 am for strong double shot latte before work and after 7pm at night for the cool Marakesh crowd, laptops, woolie tops, they slup in wearung Superdry; Tokyo Laundry and relaxed 7 For All Mankind ... you know the type the "In Crowd" ... be there or be square believe ☕

Drinks and food were all fine and standard for Starbucks. However, the let down was the service: waited over 10 minutes to be handed 1/2 drinks that I ordered, after waiting a further 5 minutes for the second drink I had to ask them for it and then they made it. Additionally, I felt staff weren’t particularly helpful. Maybe this is a one of, or a usual for this branch I’m not sure.

The woman that made my latte made it very hot it scalded my mouth and took 45 mins to cool enough to drink. Her attitude also was very bad. Small with short hair

Great experience everyone should have

Horrible awulf! Rude abrupt staff, terrible lukewarm tasteless coffee. Wish I could zero star

Do not often go to Starbucks outside of the USA, but this one was awesome, actual espresso cups of ceramic and also for a cappuccino. Really good coffee and pleasant stuff. I wish the USA crews would learn from these guys.

Don’t listen to a word when taking orders. They take it as an insult when you politely tell them your order is wrong. Girl on the till today had cloth ears. Make sure you get them to repeat the order back to you.

Service appalling. If staff behind counter concentrated more on actually serving customers after than talking to each other the queue might go down quicker! Never again!

Nice place to grab a coffee and something small to eat. Plenyu seats inside. Can be busy during lunch hours

helpful and friendly staff. everything is clean and well presented. well done team.

Needed a hot drink on a very cold day so called in here. Counter area rather untidy. Ordered two medium drinks, one oat latte and one tea. Counter staff suggested if I wanted milk for the tea I could collect it from the side table. No milk was available so asked counter staff for milk. She quickly poured milk into a cup. The counter team seemed quite distracted and were discussing personal issues rather than attending to customers. Found a free table, but it was dirty. The overall cafe area seemed a bit disorganised.

It's great like everyone else, great coffee and excellent service.

Coffee was good, consistent with what I expect from the chain. The staff were friendly and efficient, getting my order out fast even during a busy morning rush. The place was clean and had plenty of seating options. Because it is such a popular location it is difficult to find a clean table, but that's more a fault of the popularity of the location and not a reflection on the staff.

Very noisy, slow and not enough seating

What a lovely not planned visit at Buchanan Glasgow Starbucks . Quick service and really friendly staff. My daughter absolutely loved her upside-down lolypop chocolate on the stick :)

Typical Syarbucks, no problem getting a table to sit at but toikets could be better- a little cramped

Too busy to get a seat. The toilet also a nightmare.

Coffee ok service poor place not clean

Always too busy, cold and chaotic. Staff are trying their best though

Less busy than other coffee shops so wandered in. Approaching the counter I placed my order, along with my name (as requested by Starbucks). After a lengthy wait I asked about my order. Staff appeared to suddenly acquire a defensive attitude and became rather feral with snapping and abrasive attitude. Rude, discourteous and had zero tolerance to ALL customers. Avoid!! Unless of course you want to take your chance at 'poking the bear'.

Food is good as usual. However, this location had the tables laid in a bad way, we were sitting so close to other people it was uncomfortable and awkward. Also, the guy taking my order was rude and I felt awful in there. Worst starbucks I've ever been in.

Great selection of treats to go with the coffee. Clean bathrooms and restaurant.

Staff more concerned with chatting to friends and each other (mid order), serving area and surrounding area dirty, no cleaning been done for a while, music too loud - glad I'm taking out and not sitting in. Perfect example of why Starbucks is overpriced, over sugared and way over hyped. Picking up order for partner.

We stopped in to get our City Mug collection mugs and they were plentiful. There was plenty of seating and the order line moved quickly. The place had adequate space and was relatively clean. A great place to relax and people watch.

Very friendly staff. Not too crowded and nice view. Direcrly situated on Buchanan Street.

A go to hangover cure for the bus to the airport after we visit glasgow. Your typical starbucks but the customer service was friendly. xo

Kai, I’m sure his name was.. Probably the worst human interaction I’ve ever had in customer service. Extremely rude, absolutely zero customer service skills, comical how unprofessional he was in a 45 second conversation to take an order which he got wrong btw. (Wouldn’t let me finish what I was trying to order) Kai if you just listen when taking an order and don’t lean over the counter disinterested giving attitude you might get the order right :)

More crowded.. and one order came as hot chocolate instead of mocha.. but quality of coffee or hot chocolate is good

I am customer this shop for long time , I know most of staff this shop very well, and they are so friendly , but today i notice , one lady with white hat shouting into one staff in this store, she was rude with colleagues, that because I have never back to this shop anymore

Nothing bad to say about this Starbucks, staff are lovely and the service is good!

Typical Starbucks, helpful staff and coffee okay.

Starbucks, klassisch. Einfach Starbucks.

Meh. Staff is totally overwhelmed in morning rush, not prepared at all for morning commuters. In 3 visits they managed to get my order wrong all 3 times.

Lovely coffee shop in busy City Centre.

Ordered 2 coffee Frappe’s, one skinny and one normal- barrister made both in same jug and then marked them skinny and full fat once poured into cups! Taste was nothing like I’ve had in other Starbucks. Really disappointed! Also the coffee shop itself felt very unclean and staff making drinks seemed to be more interested in having a conversation.

Muy lento, el café muy bueno, pero el bollo horrible

The barista made us a poor excuse of a salted caramel cold brew! We asked for extra caramel pumps but the cold brew was made without any extra caramel. I thought it was an honest mistake. But when we asked him about the caramel, he was rude about it and said he’s put in plenty of pumps (how many pumps do we need? I put 12 pumps : exactly what he said) it was completely uncalled for. Especially when he didn’t even give cream on top. I don’t care about reviews most of the time. But the behaviour was just off. Rude for no reason. He didn’t have a name card on or else I would mention his name. Rude barista working during 8:50pm on a Sunday at Buchanan Street.

Did not offer online ordering. Everything else was standard Starbucks.

Shocking customer service . All the staff want to do is talk to each other . No courtesy when passing your coffee over the counter 😡

This place is disgusting, and so unclean.. avoid. There is always rubbish everywhere and it doesn’t look like they take the time to clean tables.

It was super busy but the staff were really efficient. Our order was done fast and we needed to ask a few questions and they were very helpful. Drink was delicious as ever!

Excellent food as expected. Very friendly staff. Helpful guy as well on the till sorted out our rewards card.

There cakes are out of this world

Cozy place, delicious coffee, friendly service. A bit dirty tables but probably because there are a lot of customers

Perfect drinks, nice seating, very personal touches to the store unlike some other locations. Love it all around.

Looked a mess so we left and headed to a clean coffee shop.

Very nice place. I was there yesterday with my daughter.

Fast, efficient service. Coffee came quickly. But foam on cappuccino was too airy and lacking in substance. Baristas need to compact the foam more before serving. But flavour was fine.

It's a Starbucks, same as all the rest of them, that's the point

i ordered a vanilla iced latte and they never put any ice or vanilla syrup in it. DO NOT RECOMMEND however i ordered 2 of these and one came with vanilla and tasted perfect.

Shop is filthy, tables constantly littered and not cleaned of cups and plates, queue and service takes forever by flustered staff who don't have customer service.. Absolutely dire, go to Costa instead.

Habe schon besseren Kaffee getrunken. Wenigstens war er heiß. Es ist eng.

Was in on Saturday Morning. Woman who served me at the till was really nice and helpful. Two who were making the coffees spent more time talking than actually serving people. I managed to head back to my work, sort something and come back and they still were no where near my order. Ordered a hazelnut latte and a caramel frappe and the latte was cold and the frappe just tasted like milk. Won’t be back as another Starbucks is just as close and never had an issue there.

Not happy...had to take it back not hot and also all foam no coffee...prices have went up so I would expect a coffee to drink not to scoop foam out of cup ..

Easy to access Quick service on order and delivery of drink Plenty of seating space - comfortable seats too Nice atmosphere Quality made coffees

Lovely staff Never waiting too long even when super busy Peach ice tea is always amazing

The tea was okay, the teabag wasn't that strong if you like your tea a little darker and stronger. Atmosphere was odd with a lot of louder people along the front seating area. People took up chairs and seats with bags and suitcases. Definitely a different vibe from day time to night time.

Didn't find the staff particularly friendly on my visit and quite rude and sarcastic if I'm being honest. Waited over 5 mins for a filter coffee.

Located in the centre of Glasgow. Mostly busy, still with constantly tasty coffees. Nice personnel, good view.

But the toilets were really not nice

Service hasn't been good the past few times I have been in. Service slow, wrong orders.

A fairly standard Starbucks. Good (but not great) coffee, somewhat expensive. Service is adequate but often very busy and understaffed. Bathroom facilities were not in good condition when I was last in.

Very nice Starbucks. Kept very clean. Put in my order, was standing for 10minutes waiting. asked one the barista about my order, she didn't have it, apparently it never printed out the order, but it had gone through on my app, so she made my order up there and then. Very friendly and nice staff. Will definitely be back if I'm in that area of Glasgow again

I had to remind the staff about one of my drinks and was served take away cups instead of the eat in one I had asked for.

they sell coffee , it's warm and dry

Staff members need to learn to listen to their customers when they’re ordering and stop being insanely ignorant

Very pricey fir a t n hot chocolate.the people moving chairs were very noisy more like scraping the floor including the staff. Toilets were blocked. Not clean. Very poo atmosphere. Trying to gage a convo. Doubt be back

Staff were great Drinks were to a high quality Cafe was full and inviting

Nice drinks but our drinks were put in take away cups and when asked if we can have them to sit in instead the man behind the counter rudely commented ‘ well I’m going to be a member of staff down and I’m closing within the hour’ I said we would only be 10-15 minutes (despite them still having an hour till close) and they did change it over but it all seemed like a lot of effort and we want made to feel welcome at all. Place itself was quite dirty

Great service, even at 7am :) Thanks

A bit small, but lively as always. 👍

Yet another coffee shop clone, not so much derogatory as derivative - like contemporary popular music - you get the idea. Stop here if you are sick of Nero, can't stand Costa and the thought of Ronald McDonalds makes you run for to the washroom. Great location, good coffee, comfortable and likeable staff - Starbucks are like politicians - quick, easy, limited choice, and almost painfully unavoidable). Recommended for hard workers, students, and fed up post-Covid monions😁

One of the best Starbucks I visit Very nice location in center and nice setting

Really busy although enjoyable.staff were lovely although a male staff member constantly coming round taking your plates and swiping your mugs is slightly off putting especially when your not finished....

Good coffee and friendly atmosphere.

Unfortunately it was chaos. 20+ people standing in the entrance awaiting their drinks (average 15min wait). Items coming out one by one. dine-in table of four were getting one drink at a time, then one item of food/cake at a time resulting in completely staggered lunch and one person having to stand about waiting at the counter. Two members of staff causally chatting and stocking fridge. Disappointing

Muy cómodo, hay buen clima e Internet. Los baños son muy limpios . Debes saber que el servicio acostumbra acumular la basura y los trastos sucios en el lugar hasta que sea el momento de la limpieza. Creo que se puede mejorar y sobre todo si las mismas personas mejoran su limpieza

Tried new toffee coffee. It was worth trying