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3.0

Based on 21 opinions finded in 1 websites

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Nº 2596 in 2913 in Edinburgh, City of

Nº 534 of 561 Other cuisines in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor213.0

comment_iconOpinions

Overpriced, under taste and seemingly under cooked bacon roll (for decorum I'll just say 'unsettled' digestive track followed). Stale cinnamon bun. At least the coffees and hot chocolate was ok.

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David H . 2024-09-07

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Fantastic Service and Super team! I use this particular Starbucks as my local and also for home delivery. A real stand out is Megan, who makes the service so personal. She remembers you, your particular needs and your name. She always has a warm smile and nothing is too much trouble. Whether it’s quiet or busy she gives the same wonderful service and goes the extra mile. The whole team have really improved over the last 3 months and Matty, Eleanor, long blond haired Italian girl (not sure of name) and the others (sorry I can’t remember your names) all seem to work so well together and always give great service. The Manager is always lovely too when he’s there. Well done guys! Keep up the great work. It takes a lot to stand out in such a competitive market. Don’t drop the standard as it’s really impressive and a pleasure to visit for a coffee!

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Roz . 2021-12-03

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Why are coffee shops bothering to open? That's the last time, I'm taking a flask from now on. I am a senior adult and I will not be told by some young whipper snapper to wear a mask. I am medically exempt, it is none of their business, and a recent Danish study proved that masks are useless. They are also obviously dirty and unhygienic. Being ordered about from one square on the floor to another, I thought I was in some sort of bizarre, unpleasant children's party where the parents were so fed up they were looking for ways to wear out the kids. Furniture stacked up like a warehouse, toilets closed. I studied hospitality, and this is not it. Just close and be done with it.

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Lynn Y . 2020-12-28

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Estando en el Starbucks esta mañana, pedí un chocolate blanco caliente, incluso antes me preguntaron qué tipo de tamaño me gustaría que la camarera ya decidiera que iba por el venti. Hubiera sido bueno si me preguntaran sobre el tamaño. . Abrí el venti y me di cuenta de que solo había un poquito de chocolate caliente y un poco de crema, ni siquiera 3/4 de taza. Tal vez fue solo un día no

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Giacomo Giovannini . 2019-06-29

MORE AT TripAdvisor

Lamentablemente, esta cafetería está convenientemente situada para el trabajo, las compras, etc. para mi familia y somos clientes habituales. Ayer fue tan malo como es posible, con los baristas conversando y haciendo que los clientes esperen y esperen; los excéntricos locales tomaron el baño, que se supone que es para el uso de personas con discapacidad (yo también tengo una discapacidad) y lo volví inutilizable. Informó al barista que respondió con un aburrido "en realidad"? El café en sí es indiferente y el servicio es tan lento que nunca lo recomendaría a las personas que tienen prisa. Casi siempre las mesas están cubiertas con tazas viejas. Demasiado caro, sucio y una horrible reducción de Starbucks a menudo estándares bastante altos.

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Cheeks27 . 2019-01-20

MORE AT TripAdvisor

Came in here to get out of the rain. Had a grande white chocolate mocha and a bacon roll which came to about £6.

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SaraLovesTravel . 2018-10-17

MORE AT TripAdvisor

Per recensire uno Starbucks dovremmo prima avere chiaro in mente le nostre aspettative. Siamo a Edimburgo, in Scozia, mica pretenderemmo una colazione Italiana no? Quindi Cappuccino, cornetto, pain au chocolate, cioccolata calda e vai. Ti scaldano le brioche, ti danno la marmellata in vetro (e non nelle confezioncine di plastica), sono gentili, spazio ce n'è sempre stato in abbondanza, ma che altro ci aspettiamo? Per me è stato un punto di riferimento nella settimana passata a Edimburgo.

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StefanoDK . 2018-08-28

MORE AT TripAdvisor

Service is absymally slow. The place was a complete mess every table was covered with old cups and plates. The person collecting cups was busy chatting to the baristas in no hurry to clean tables. It's not nice sitting at a table that is all sticky and covered in old cups. Expensive and untidy - will not be back anytime soon

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Katie H . 2018-05-27

MORE AT TripAdvisor

The staff are great and you can usually find a seat. It's got more of a neighbourhood Café than most other Starbucks that can seem a bit corporate.

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GreedyMunkee . 2017-10-07

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Must have been desperate as I actually ventured in for a coffee to my least favourite coffee shop. Things don't get any better, I have been all over the world and have yet to find a Starbucks where you can actually taste the coffee. So more hot milk. Staff were fine and the service was good, but the coffee enough said.

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Regkv . 2017-05-05

MORE AT TripAdvisor

Visited twice in the last week. Coffee great but service really poor on both occasions. On the first occasion we stood for an age before the member of staff looked up from his till. No apology and no sense of hurry even though a queue of ten people had formed. Second occasion was similar although member of staff was having a carry on with colleagues and ignoring the line of customers. Staff look really young and inexperienced. Supervision required before brand reputation is impacted. Happy to go to Costa instead if no improvement.

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E3896IRmarkj . 2017-04-27

MORE AT TripAdvisor

Busy chain cafe. Nothing unique about this cafe compared to others in the chain, the usual coffee / food offerings were all here, made by polite baristas. Can be difficult to get a seat at peak times as it is often full of University students using the complimentary WiFi.

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Angus S . 2016-05-05

MORE AT TripAdvisor

Staff have been great from when I started university. Visited the university on business a few days back and the staff are as nice as ever. Well made drinks, fast service, plenty of small talk.

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dxvxnnxy . 2016-03-20

MORE AT TripAdvisor

Really like this Starbucks as you don't seem so cramped and there's loads of room and comfy seats. Even if it's busy it's always nice and quiet and relaxing to sit and have a hot drink and has good internet connection, so I like doing stuff on my iPad while sitting in here. Also they are not stingy with the cream.

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SaraLovesTravel . 2016-01-12

MORE AT TripAdvisor

I go to a Starbucks 5-6 days a week in Edinburgh and this one is easily the best, the size is perfect, it's not to big and not too small, the staff are always very pleasant and helpful like most SBs and they're always happy to explain the current special offers,its got a car park at the rear as well which is really good if you drive, but is usually full. It also has seats outside which is good in spring/summer.

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James_Edimburgo . 2016-01-01

MORE AT TripAdvisor

Came here today for a hot chocolate. All the tables were clean and tidy, which is unusual for Starbucks, so I liked the fact that it was like this. The staff were very friendly and helpful. They made my hot chocolate just the way I like it and nice and hot too, as Starbucks can often be lukewarm with their drinks. Only downfall was the toilets, there was no toilet paper and the door had no coat peg on it to hang my hat and umbrella.

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SaraLovesTravel . 2015-10-26

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I go here for my after work coffee most days and sometimes on a day off and everyone who works here is friendly and chatty! It can get very busy here as near to schools and university but always has great service and coffee :)

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Melanie H . 2015-10-03

MORE AT TripAdvisor

One of the nicest Starbucks in town. Great for both working and chat. Staff were delightful. Good loos too! Parking available behind the store off Merchiston Ave.

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Catherine M . 2015-09-21

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Tal como qualquer Starbuck em toda a parte do mundo. Diferente apenas na envolvência do espaço, típico escocês. Muito perto da Napier University o que se tornou muito prático.

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LBarq . 2015-09-14

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I went there yesterday around 6 pm to have a coffee. There were 3 staff in total; 1 guy and 2 girls. The guy who was serving coffee was really slow and the other girls were just standing behind chatting instead of helping him. I was chicken when the guy picked up a blender cover from the sink and instead if drying it, he just put the cover in top of the blender to make a smoothie. I am sure this is against the hygiene standards.

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SAM E . 2015-02-22

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I am generally not a fan of this chain but a colleague suggested meeting here and it is really a terrific space. There is plenty of seating and I could easily have two or three meetings here with no problem. Better than others I have been to.

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PatrickH284 . 2015-01-14

MORE AT TripAdvisor

My wife and I boycotted tins branch of Starbucks a couple of years ago as it is very dirty - the floor and tables are covered in crumbs - it appears very unloved. In a moment of weakness on Sunday we ventured back in - nice staff, good service and same filthy place - we'll not be going back -there are plenty of excellent places nearby.

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DonaldF346 . 2014-02-20

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