Based on 1.148 opinions finded in 4 websites
Based on 1.148 opinions finded in 4 websites
Nº 541 in 703 in Cambridge
Nº 84 of 110 Other cuisines in Cambridge
Opinions
Came in here earlier today, ordered and the staff were apologetic as they were running behind. Lovely coffee and children pleased with their brownies! Starbucks over Costa any day 😎
Claire Williamson . 2024-11-09
MORE AT Google
Refurbished! The new layout makes a lot more sense, especially the somewhat hidden area with the big table, ideal for a group discussion or simply studying together over coffee.
Yira Zhang . 2024-11-06
MORE AT Google
Really nice place, staff are friendly and the service was great. Latte was awesome, didn't have food but what was on sale looked nice.
Jason Land . 2024-10-28
MORE AT Google
No tables are available, People working on lap tops hogging tables. Left walked In the park on my walk past saw a seat and table free luckily.
Gail Mansfield . 2024-10-24
MORE AT Google
The young gentleman who was wearing glasses is the only respected staff member. This is the rudest, busiest-looking but unproductive Starbucks I have ever (9/10/2024 at 7:23pm)
Elise Mak . 2024-10-09
MORE AT Google
Fast & friendly service. Decent latte :)
SJ . 2024-09-13
MORE AT Google
The only good thing about Starbucks is their bathroom.
ario's phone . 2024-09-03
MORE AT Google
Went in to grab a coffee to go, and ordered my drink with light ice, the two girls working continued to loudly make fun of me and speak awfully about me whilst making my drink, they also seemed to lack common sense and instead of just putting more milk in my drink, they just put half a large cup of cold foam on top whilst complaining about how when you order light ice that you need to specify you want more milk instead. So to make a joke out of the situation they just made me a bad drink, I mean the serious disrespect and rudeness from these two girls was ridiculous, and I wouldn’t expect it from a child. I’m sure there are nice workers here because I’ve been to this store before, but whoever those two working Tuesdays are need to be taught a lesson in customer service and basic respect.
Jasmine Evans . 2024-07-09
MORE AT Google
Not sure that it's fair that all the seats were taken by what looked like university students on laptops. Ended up having to sit on stools and our granddaughter aged 4 found that pretty awkward. We ended up having to sit with her on my knee which was not ideal. Will find somewhere else next time
Mark Adams . 2024-04-28
MORE AT Google
They've found a magic way to make decaf and caffeinated frappuccino in the same blender. Appalling behaviour, didn't correct it even when challenged. Get some decent baristas. This can be dangerous for people's health.
G . 2023-09-23
MORE AT Google
Bit of a stretch to call a 3" long cup a "tall" coffee... very, very disappointed for over £9.60 for 2 drinks that are supposed to be "salted caramel maple" flavoured, I would at the bare minimum expect them to be "salted caramel maple" flavoured but no, very very bog standard coffee, to the point where the unsweetened instant coffee I have at home tastes nicer that the stuff I was served here! And again, to call a 3" tall coffee "tall" is extremely misleading, not to mention that 75% of it was ice.
Lewis SB . 2023-09-09
MORE AT TripAdvisor
This is the worst Starbucks ever. The team doesn't care about customers. Service is 0. None of the staff are interested in cleaning up dirty dishes. A customer stands in an empty cafe and waits for his time to place an order, while the staff jokes and communicates with each other.
Yuliia Zaitseva . 2023-09-08
MORE AT Google
Claim that the business is open on Sunday when it’s not. Wasted one hour waiting for the delivery.
D Cover . 2023-09-03
MORE AT Google
Inaccessible to wheelchairs and prams they must rethink their layout, its impossible to get to the back of the store to order
Laura P . 2023-08-06
MORE AT Google
It's Starbucks, need I say more?
Antony Clewes . 2023-08-04
MORE AT Google
Great cappaccino Staff friendly and helpful
Carole Ord . 2023-05-31
MORE AT Google
Filthy place, full of students.
V K . 2023-05-28
MORE AT Google
Not hugely impressed by the atmosphere or the service, which felt a little begrudging and my chocolate twist tasted stale. HOWEVER - my decaf oatmilk latté was good and we'll behaved dogs are allowed in, so I'll definitely go back. So for those who don't know, STARBUCKS LET YOU BRING YOUR DOG IN! 🥳 I'll overlook most things if my pooch can join me.
Emma Duncan . 2023-05-15
MORE AT Google
Entirely my fault. I don't know why I paid £4.10 to have a pint of coloured ice water (they said it was tea but I couldn't taste any of that).
Larold “Bobgite Classique” Aarence . 2023-05-01
MORE AT Google
Pretty standard Starbucks. Not great atmosphere and Toilets were not clean.
Mark Abel . 2023-04-27
MORE AT Google
Don’t know whether the manager check this or not, but the customer service is really bad, the staff is so arrogant and big head. Went to another shop, the staff were chatting and I had to wait until they finished their chat…
Lei Liu . 2023-04-09
MORE AT Google
Coffee — Good Ambience — Very good Timing — till 7:00 Pm which is an advantage over other cafés in this area. You can study and work without any interference from the others. Also the location is very good.
Riya Gupta . 2023-04-01
MORE AT Google
This spot has a cozy atmosphere and serves up great coffee as usual. It’s my go-to place for studying, as the environment is perfect for concentration and productivity. Highly recommended for anyone looking for a comfortable and productive study space!
Vivek Gupta . 2023-03-25
MORE AT Google
WiFi doesn't work, and can't receive phone signal. What a waste of money.
Nuril Ahmed . 2023-03-18
MORE AT Google
clean and comfy. fresh interiour. never too busy. best foam in coffee you can have.
Ivita Aizbalte . 2023-03-13
MORE AT Google
I like Starbucks Mocha and go there for this only. Also the atmosphere for work and study is very good.
RUPAL GUPTA . 2023-03-12
MORE AT Google
Polite and quick staff. thanks to staff member explaining how to use the Starbucks app to me today. ✨☕️ My favourite drink - caramel macchiato is always done well. 10/10
Thats Write . 2023-02-13
MORE AT Google
Customer service was very good, and the staff are friendly and helpful. I accidentally picked up another customer's drink, and the staff immediately made them another one. I received my order fast and efficiently too!
Nina Anesti . 2023-01-31
MORE AT Google
Came in here, waited 5 minutes for staff to attend to us and then another 15 minutes for drinks that were very expensive, this starbucks not worth the price.
Harry G . 2023-01-15
MORE AT TripAdvisor
Absolutely no eggnog latte. No idea why Starbucks mentioned it's back when NOWHERE IN CAMBRIDGE and I visited 6x of them - is this drink. I understand its limited and available just once a year but what a coincidence that all starbucks do not sell it... 🤔 probably just marketing thing so my advice: don't even bother to visit... 29.12.2022 this drink cannot be found anywhere... also Starbucks- don't you think if this is THAT popular that you have sold out, you should restock? Especially its just ONCE A YEAR?
Anna P . 2022-12-29
MORE AT Google
Staff very friendly, quick service. Place clean and tidy. Plenty of seating.
Wendy Butler . 2022-12-17
MORE AT Google
A Starbucks. Good quality of service and coffe but as per their standards.
Jan Svensson . 2022-12-06
MORE AT Google
Starbucks. No surprises. Ok drink and food as per their standard
Jan Svensson . 2022-12-03
MORE AT Google
Busy as near bus station. Mobile orders are placed at the side of the counter, but the counter is being used by customers. You have to cut their conversations so that you can squeeze in and get your drink 🤣
Dabe Ace . 2022-11-28
MORE AT Google
Ulubiona kawiarnia ze studencka atmosferą. Pyszna latte i lemon muffin (smakował by jeszcze lepiej z talerza)
Agnieszka Dzięgielewska . 2022-11-11
MORE AT Google
Had my coffee in the store. Had to fight for having my flatwhite in a mug... Lazy staff overthere They didn't even bother to arrange the room properly.
Jorge Meirim . 2022-10-16
MORE AT Google
Plenty tables and seats, clean.
Eagles Lover . 2022-10-05
MORE AT Google
Visited here yesterday on the way back to London. Great Starbucks and friendly staff too. The accessible toilets were also clean and had hooks to hang my bag and coat which was a relief.
Savan-Chandni Gandecha . 2022-09-04
MORE AT Google
Coffee OK but tables were uncleaned and covered with used cups. Toilets appeared not to have been cleaned in quite a while. Plenty of far better places in Cambridge
Roger Atkins . 2022-09-03
MORE AT Google
Amazing customer service from Zoe, who helped with bringing food and drink to table without my asking for help as I had a wheelchair to deal with
andrea fletcher . 2022-08-23
MORE AT Google
As normal in Starbucks slow moving que, decided to have 4 ice cold drinks as advertised, got to the servers and was told the machine had just broken down. The had a sign out saying so just as you got to the servers. Had to settle for fruit juice,the lady then came out and asked if we would like some iced water , the machine was now working again . 😝
Tony Staples . 2022-08-07
MORE AT Google
I tried the new 'Nitro cold brew' coffee today. It is absolutely awful, not cold and tastes revolting. It resembles a normal coffee that has been left out overnight and has gone stale. First and last time!
Eddie Murphy . 2022-07-26
MORE AT Google
Nadia who served me was extremely rude and patronising. It wouldn't have taken much to spit her chewing gum and spend a second to explain what she'd recommend as I haven't been to starbucks before. The rest of the staff that day I couldn't fault its just that Nadia performance has made me feel like I'm not welcomed back
Jon Jon . 2022-07-26
MORE AT Google
Great customer service, but only one teabag in a large tea? Come on! Never new austerity had started at Starbucks!
Gurmmet Singh . 2022-07-14
MORE AT Google
Very good location! However, the staffs are very rude. Even if there’s no queue, they just keep on chatting and ignoring you to take your order. When the drink/food is ready, they just tossed it.
Ellen Jav . 2022-06-15
MORE AT Google
Go in ,order a coffee... They ask your name ? ( Supposedly to write your name on the cup ) Move along and then the coffee comes and they plonk on the desk ..don't ask your name just say 'coffee'
Rick Flack . 2022-05-19
MORE AT Google
The staff named Daniel has a really unwilling face to welcome customers and seemed to be lazy to take order :)
TK Mahatanakom . 2022-04-17
MORE AT Google
Very helpful and corteous staff. Large tea and plant-based choc. muffin to start the day! Thank you!
Mario Bravi . 2022-04-08
MORE AT Google
really great large iced caramel macch And the service was really fast. And the toilet was nice and clean. And the staff is really happy and full of energy. I whould come back agine. Really happy with my exsperience.
Darius De Boer . 2022-01-29
MORE AT Google
Good small Starbucks coffee with a lot of food and beverages. Friendly stuff and you don’t have to wait a long time.
Frank Luke . 2022-01-22
MORE AT Google
coffee was great, nu and jay were perfect, lovely as usual
Mareks S . 2022-01-12
MORE AT Google
Nice and quiet,tried 2 places before i ended up here. Must remember it's there
D King . 2021-12-12
MORE AT Google
Evening food selection is limited. Waiting period around 10 min. The only place in England to get Eggnog latte. Premises could be cleaner.
Inga K . 2021-12-05
MORE AT Google
Ideal location near Drummer Street, cosy atmosphere as not too large. I personally would prefer the lights to be a bit brighter. Efficient staff. Clean and tidy. Vegan options available. Average prices, quality products.
Melody Barker . 2021-10-23
MORE AT Google
Nice cozy place - like any other starbucks. I have visited this place before it rennovated - and has definitely stepped up it's game in the casual café scene. It's in a good, low-key place where you can do work and enjoy some coffe. - Only downside is that it lacks in network service, I typically don't like using public wifi, so it sucks being unable to surf the web as easily.
DC . 2021-10-13
MORE AT Google
Busy on a Sunday noon but order was still pretty quick 😃
Svetoslav Georgiev . 2021-10-03
MORE AT Google
The coffee is bitter, not the correct blend. Learn from Italians please
Zorè . 2021-09-12
MORE AT Google
Horrible, absolutely rubbish staff and really useless coffee. Please don't ask for any thing from the staff as they are not helpful at all. Please avoid
Oshika K . 2021-08-30
MORE AT Google
Coffee warm, friendly staff, needs a tidy up.
Stephen Scheuber . 2021-06-19
MORE AT Google
Good, quick service with friendly staff. Very small amount of seating inside at the moment but was very quiet so was able to sit down and get some work done. Nice cakes though some other starbucks usually have a slightly wider range. Nice drinks but if you are looking for a good quality coffee blend then not the place.
Becca . 2021-06-16
MORE AT Google
Quick service and helpful staff
Karl Fry . 2021-05-29
MORE AT Google
Tasty drinks, friendly and quick service, cosy café. At the moment available only for takeaways and deliveries though. Hopefully when the restrictions will be gradually lifted the place can put back the tables and chairs so we can enjoy a tasty cuppa in this cosy place.
Richárd Vámossy . 2021-04-22
MORE AT Google
Staff are nice, expect one girl who barely speaks to you when she takes your order. However the baristas are slow and the coffee is average for the price. If you just need your caffeine fix this is good enough.
Harriet Tilley . 2021-02-06
MORE AT Google
Friendly staff and fast service. This is not very big Starbucks and they have very limited seating inside, but on a nice day there's also seating outside. Good location nearby the bus stops.
Krisu V . 2020-10-10
MORE AT Google
Pedí un macchiato helado de caramelo con leche de soja. Me preguntaron si soy alérgico a los lácteos, que soy. Cogí mi bebida y no había caramelo encima. Luego le pregunté por qué y ella me informó que el caramelo tenía lácteos, ya que el caramelo es esencialmente azúcar, me sorprendió y no lo habría pedido de otra manera. Así que pagué de más por esencialmente un café frío. Cuando le pregunté por qué después de pedir la bebida, ella no me dijo que no era vegana y aún así me dejó pedirla y pagar una bebida que no podía tomar, simplemente me miró sin una respuesta real. Ella fue bastante grosera y no volvería.
Phoebe M . 2020-10-09
MORE AT TripAdvisor
Ordered a matcha latte, which was just right. However, on a different occasion, I ordered a matcha and got a mocha.
Lior Medina . 2020-09-28
MORE AT Google
I was in this store yesterday 2.08.20 around 2 p.m. I was very surprise! I never go to franchise stores because I always had bad experience but this store has changed my mind. I work in Starbucks not franchise in London. Stuff was very polite especially guy on the door. He convinced me to order from his store and I am very glad I did it. Store is very clean, organised and my drinks were made the same way as I love them to drink. Thank you very much for such a good experience and coffee! :) The best franchise I ever been!
Piotr Trznadel . 2020-08-03
MORE AT Google
Disfruté de un frappuccino de caramelo alto con leche de avena. La cafetería estaba vacía pero seguía siguiendo las oportunas medidas de distanciamiento social durante estos tiempos. Dado que no había nadie al mismo tiempo, mi bebida se preparó rápidamente y estaba muy rica.
Greg . 2020-06-25
MORE AT TripAdvisor
Exactly the same as every other Starbucks.
Cab Davidson . 2020-02-29
MORE AT Google
Lovely decor, very neat and clean, but the Hot Chocolate was nothing to write home about, especially at that price.
Christopher Dann . 2020-02-23
MORE AT Google
Place was untidy and flies around our food, service wasn't great and food bland, asked for extra hot coffee and it was anything but, not cheap either for the experience! Staff didn't seem to care about the customers
jane newbigging . 2020-02-09
MORE AT Google
I've been to all the Starbucks in the city center and have always had a pleasant experience. But this location never seems to get it right. They've messed up my order a few times before, but I let it slide as new staff need time to adjust. Today I ordered a peppermint mocha and was firstly overcharged for it, but again I let it slide as the barista taking the orders seemed frazzled. Then after I had paid, the manager told me they were out of peppermint syrup and to choose a different drink!!! This was unacceptable, I was put on the spot and had to choose something that I did not want, for a price I would not have paid for! Honestly, the same employees have been working for months and still don't seem to know their job! I will not be coming back to this location again.
Raveen Sidhu . 2020-02-08
MORE AT Google
Tomó un café con panini y estaba rodeado de moscas. La comida estaba bien, pero las moscas que intentaban comer mi comida conmigo eran horribles. Deben tener un problema de limpieza si se están pudriendo aquí por todas las paredes.
KAL . 2020-02-07
MORE AT TripAdvisor
It’s a Starbucks. Fine. But we were, oddly, annoyed by gnats. In February. Odd.
Erin Ogden Green . 2020-02-05
MORE AT Google
Great for a bit and a coffee or tea
Tabitha Barton . 2020-01-31
MORE AT Google
Good portion, quick service, nice seats. Would have been perfect if they served with real folk and knife than plastic ones as it was uncomfortable to use and bad for environment.
J Woodward . 2020-01-23
MORE AT Google
Nice Starbucks and a lovely coffee. Toilets were nice and clean and staff friendly.
Cherry O'Donnell . 2020-01-18
MORE AT Google
Recently refitted but strangely poorly laid out. New customers have to loop around the back to join the queue, which is far from obvious so generally they try to form a second queue with the people waiting for coffee collection. The staff spend their time directing people. I wonder if this happened because of a human error in planning or whether the planning system for Starbucks layout is now overautomated. It's an interesting case study in how layout failure damages process. That said the staff are generally lovely and keep things fairly efficient and clean
Tim S . 2020-01-13
MORE AT Google
Bit pricey, for mediocre food and drink
joe wood . 2020-01-04
MORE AT Google
It's a Starbucks .. great coffee good service and a nice place to be
Jonathan Hughes . 2019-12-28
MORE AT Google
Nice Christmas coffee in a clean, tidy and friendly Starbucks
Adam Woodhouse . 2019-11-29
MORE AT Google
Not busy early evening so easy to get seat and relax with coffee
angie king . 2019-11-17
MORE AT Google
My husband’s coffee was like dish water, he couldn’t drink it and wouldn’t complain but I did, a second cup was made, it was taken outside to drink, it was just as bad and my husband emptied it down the drain. We will never waste our money in Starbucks again.
Carole Brignell . 2019-11-13
MORE AT Google
Dirty unswept floor and staff that want to be elsewhere, this is one of the worst Starbucks I’ve ever visited.
GoliathReturns . 2019-11-08
MORE AT TripAdvisor
Staff not very friendly and didn't seem to know what they were doing
Kathryn Clark . 2019-11-07
MORE AT Google
Pain au chocalat not as nice as other competitors and the oat porridge had hard bits in it, some not so cooked through.
Mitesh Gandhi . 2019-09-26
MORE AT Google
Coffee shop like every Starbucks. Good customer service. Strong coffee
Szymon Baranowski . 2019-09-16
MORE AT Google
相較於中國大陸的星巴克,在咖啡店盛行的英 國,咖啡的價格要便宜許多。從常見的咖啡飲品,到售賣的馬克杯等。但是店鋪較小。
bulijojo . 2019-08-26
MORE AT TripAdvisor
Good coffee, bit expensive. The tables are always dirty when I come even when there is no one buying anything and there are some fies flying around too. Very close to the main bus station, so convinient when waiting for your bus and you want to grab something to eat or drink.
Flightless Bird . 2019-08-22
MORE AT Google
Very expensive, missed my bus waiting for a single cappuccino to be made!
Charlotte Spindler . 2019-08-21
MORE AT Google
Nice clean Starbucks with an amazing staff.
Param Hazooria . 2019-08-13
MORE AT Google
Not enough staff when busy but good coffee
Linn Hales . 2019-08-11
MORE AT Google
Location near Christ's College Cambridge. Wanted a bag of Verona, only available from behind the counter. Was sold an opened, partly used bag. Didn't notice until home.
Erich Kesse . 2019-08-10
MORE AT Google
My first time here was the the best the place needed to be cleaned tables were bad. One people taking orders and one making dranks
Josh Meade . 2019-07-29
MORE AT Google
Ridiculously slow and much pricier than others
Alexander Brown . 2019-07-25
MORE AT Google
The Frozen Mango Iced Tea tasted really bad.
LegitCopyright . 2019-06-27
MORE AT Google
The new nitrogen cold coffee is amazing
Robert Duma . 2019-06-04
MORE AT Google
J'adore étudier là-bas au top et moins chère que en France
VOYAGES VOYAGES . 2019-05-22
MORE AT Google
Nothing special chain coffee shop
Carolyn Nilsen . 2019-05-12
MORE AT Google
Dobra , mocna kawa . Jak w każdym Starbucks rożnego rodzaju połączenia kawy z innymi smakami . Ciastka i kanapki .
Adam Andrzejewski . 2019-05-06
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
1448 Opinions
Banging Sunday roast, glorious coffee, outstanding cakes, a world of beautiful plants, an overly tempting shop of gifts and wares AND a Christmas market. What more can you ask for?
3675 Opinions
Fond memories of this riverside pub from 30 years ago. Sadly on a late afternoon in November the atmosphere was flat, the place was not particularly clean, empties left on the tables, and taps not working in the toilets. Staff were fairly indifferent. Signs pinned to walls complaining about 'non-customer' use of facilities, and blaming them for maintenance issues do not lend an inviting air to the place. External area would be nice in summer
216 Opinions
Back when this vaults was a really nice cocktail bar. Haven't been here in a while and boy it's taken a dive. The cocktails where great a bit pricey, the bar staff friendly, but the physical premises has seen better days. The men's toilet top 5 worst toilets I've ever been had the displeasure of using. 1 urinal full to the brim with piss and a dead fly floating in it, and given how quiet it was at the time, that wasn't from that evening. Cubicals locks broken and graffiti everywhere.