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Visar was an awesome lobby host, he always remembers our names and kindly lends a hand when needed. A true gem at St. Martin’s

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Jessie Amoroso . 2025-04-02

MORE AT Google

Very comfortable and nice hotel and location too.

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Mustafa Zaman . 2025-03-26

MORE AT Google

Really helpful staff & great location for the Theatre, China town, westend etc.

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adrian pritchard . 2025-03-25

MORE AT Google

Very nice hotel, excellent location! The staff is super attentive! The gym is amazing!

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Mariana Sanches Cecchetto . 2025-03-25

MORE AT Google

Fantastic service from Manuel Delicious food Would definitely recommend this restaurant for a pre- theatre meal. You won’t be disappointed

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Victoria W . 2025-03-14

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It was a perfect experience in this restaurant and specially with the manuel service. He is such as great waiter. We will recommend it.

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Angela R . 2025-03-14

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I really appreciate the warming atmosphäre of the Hotel displayed by all the staff. Manuel., the waiter, was not only handsome but extremely kind, helpful and eager to make your stay 100% satisfactory. Clever And smiling, he has always a nice greeting to give you any time you arrive tired from work. Iligio has hot Avast knowledge in what is Going on in London and can reccomend What to so. If I can I will repeat in this welcoming and Well situated hotel. Thanks you

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marianaorf . 2025-03-12

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Tuvimos un maravilloso brunch con deliciosa comida bellamente presentada. Nos dieron una cálida bienvenida y los camareros Manuel y kohinoor fueron muy atentos e hicieron que mi celebración de cumpleaños fuera muy especial. Incluso el bar era muy informativo de la elección de vinos y cócteles. El lugar era precioso. Qué gran equipo. Gracias.

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Jacinta Bourke . 2025-03-10

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Had a lovely pre-theatre dinner here, the ambience is sensational and Manuel was the perfect host. The food was delicious and cooked to perfection!

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Mollie F . 2025-03-04

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The bar is very cozy and the atmosphere is nice. The drinks are amazing

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Diop Fatou . 2025-03-02

MORE AT Google

Shout out to Manuel, good service and had a good attitude :)

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N . 2025-03-01

MORE AT Google

Location is great but please but aware this is not a correct ACCOR hotel! They do not even recognice platinum membership! Will not stay here again!

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Tine Coekaerts . 2025-02-25

MORE AT Google

Perfect central location with great rooms! Gym available with reasonable amount of equipments. Main downside personally is that the double bed is slightly tight for two!

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yunie . 2025-02-23

MORE AT Google

Probably the best hotel I have ever stayed at. Absolute perfect location, near everything but still on a more quiet side street. Every staff member who works here is an absolute gem. Breakfast and dinner were both amazing. The room was stunning, incredibly clean, and super comfy. Please stay at this hotel!!

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Dryden Steeves . 2025-02-23

MORE AT Google

Monica is the best service in the resturant and the chef fredi is perfect .

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Mohammed Alm . 2025-02-21

MORE AT Google

Went for some dessert after a Chinese meal, excellent cheesecakes and carrot cake, very tasty, the lady also packed take away for us.

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Hiren Gandhi . 2025-02-18

MORE AT Google

It’s my 4th time in this hotel and I LOVE it. The location is perfect, the rooms are spacious & clean, and the team is kind and attentive. Visar gave us the best service and made us feel very welcomed. Thank you and see you next time!

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Shiri Miller-Glasman . 2025-02-15

MORE AT Google

We had our valentines dinner here and it was fabulous and amazing! Food was great, service was excellent! We were served by Adán and he was really nice and helpful and gave us good recommendations on food and wine. Will definitely dine here again!

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Bo Ding . 2025-02-14

MORE AT Google

We love staying at St Martins Lane. 3rd time here. The breakfast is wonderful. Monika was very attentive and very friendly. Thank you for making our stay special.

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Rachele Pruette . 2025-02-10

MORE AT Google

Very nice hotel to stay in if you're in the city. Lots of lovely rooms and amenities

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Rory Johnston . 2025-02-10

MORE AT Google

Such a relaxing stay for weary travelers. After a warm greeting from the whole front desk crew, Visar helped accommodate us in our room, kindly showing us where things were and giving recommendations for a pleasant time in London. We had a double room and it was spacious and full of light. I love the Malin+Goetz bath products as well.

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Katherine Noss . 2025-02-09

MORE AT Google

Fabulous afternoon tea at The Den. Food was amazing. Manuel who looked after us was very attentative (but not annoyingly so). Very informative and great sense of humour and banter. Made us feel welcome. Will definitely be back. Muchas gracias Manuel xx

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Sheila Lister . 2025-02-08

MORE AT Google

Popped in for a couple drinks and service was great, especially Daniela...she was amazing :)

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lee manley . 2025-01-24

MORE AT Google

very nice location directly next to Leicester and Trafalgar squares, Staff is very friendly who gave me a free room upgrade, rooms are clean and spacious

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ahmad koumaiha . 2025-01-19

MORE AT Google

Frayer was a wonderful waiter at the Martin Lane Hotel restaurant! He puts in 100% attention to the guests, and is very friendly. The breakfasts are delicious with a plentiful continental buffet (including lox, fresh fruit & veggies) and well-maintained. Besides this hotel being located in the heart of the theatre district, it’s a clean place with great housekeeping.

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Regina K . 2025-01-18

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Nice respite away from the crowds at Trafalgar, with friendly staff, beautiful interior & great food. Portions are very small, but everything was delicious & immaculately prepared.

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peaceloveflowers . 2025-01-16

MORE AT TripAdvisor

The service was impeccable and the food was delicious. The location is also very beautiful and our waiter, Aarati was really lovely. Would highly recommend!

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Elena C . 2025-01-13

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Great food, excellent service, amazing ambiance, and friendly staff that make the experience perfect! ✨ A perfect spot to relax and enjoy quality time.

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Sushmita B . 2025-01-12

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We visited the restaurant for a birthday meal and the experience was great. Manuel our waiter was very attentive, friendly and efficient.

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Lesley H . 2025-01-12

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Very comfortable hotel for every need. Too bad it needs a general overhaul

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Maurizio Manfrin . 2025-01-01

MORE AT Google

We spent New Year's Eve in this restaurant. The service was good, but the food was served a little too quickly. That said, they were really delicious. The negative point was the loud music, which made conversations at the table difficult.

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Laura Bnsd . 2024-12-31

MORE AT Google

Adar took great care of us for out Afternoon Tea! Exceptional⭐️⭐️⭐️⭐️⭐️

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Shari Greene . 2024-12-28

MORE AT Google

Good service and clean and modern facilities

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Miguel Alfredo Ramirez . 2024-12-27

MORE AT Google

We ate breakfast everyday and servers Monika and Joselito were excellent! Both very hardworking and pleasant people. Hotel management should be very happy to have them as employees. We need more people like them. Happy holidays to them!

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Natavan Nasirov . 2024-12-27

MORE AT Google

Excellent experience. Good food and cooking with great attention to detail. I am gluten intolerant and had no problems choosing a dish. Manuel- the waiter who served us- was very thoughtful about it. Very satisfied!

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Roberta Jegher . 2024-12-27

MORE AT Google

Many thanks Ilidio and Monika for making our stay (always) special!

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Patrícia Antunes . 2024-12-27

MORE AT Google

This is a very good hotel and the service is good as well. The rooms are very comfortable and the gym is well equipped.

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Moe Kafer . 2024-12-26

MORE AT Google

Adan is amazing and take a really good fare of us

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Pangbaramee Srichai . 2024-12-24

MORE AT Google

Went to the st martin lane for cocktails and bar food with friends. Fantastic food / great atmosphere / impeccable service Highly recommended esp during busy christmas period. Manuel our waitor made the night. So attentive, friendly and very funny.

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Craig Broadhead . 2024-12-01

MORE AT Google

The only positive point of this establishment is its location. For the rest, the welcome is as warm as a post office counter on a Monday morning. It almost feels like the staff are competing to prove that they are more important than the customer. Empathy ? Interest ? Words clearly banned from their vocabulary. The hotel seems to have been designed as a profit machine where the stars serve more as decoration than as a guarantee of comfort. Besides, in terms of comfort, apart from 2 tea bags and 2 coffee pods, don't expect much. In the bathroom? Not even a toothbrush or other courtesy product worthy of the name. As for toilet paper, it is so thin that it is advisable to use several sheets at the same time at the risk of facing an unfortunate accident... The bedrooms are a masterclass in acoustics: flushing toilets from the upstairs neighbors, nocturnal frolics and sneezing next door, and if you're lucky, a symphony of raindrops on the windowsill. Add to that 140 cm queen size beds that would make a 3-star hotel pale, and you will understand why sleep is only a distant memory here. In short, this hotel convinced us of one thing: we will stay elsewhere during our next stay in London. If you are looking for a real 5 star, go your way. This one is only to be recommended to your worst enemy.

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Stef L. . 2024-11-30

MORE AT Google

If you are thinking about whether to come to this hotel, I do not recommend it! We are now at the hotel and absolute disappointment. The rooms do not have a closet, just a kind of storage room with a curtain and 5 hangers. It does not correspond to its category at all. Basic bathroom. The closet thing is unacceptable! Very bad, a shame because we came with enthusiasm but it was a mistake. No solution! Rafa's treatment was unbeatable. For now, the best of the hotel!

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Isabella Gallardo Muñoz . 2024-11-27

MORE AT Google

Hotel very well located, clean, quality Everything is perfect

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Julie Fait . 2024-11-27

MORE AT Google

Lovely venue. Manuel was incredibly attentive and a fabulous server!

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Rebecca Jennings . 2024-11-23

MORE AT Google

Had a lovely birthday lunch here today, food delicious and Kohinoori and Aarati were super helpful and I loved my cake! Thanks very much.

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Kris C . 2024-11-16

MORE AT TripAdvisor

The ambience is fabulously relaxed. Monika exemplified pleasant and efficient service. And the venison was out of this world.

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Dean K . 2024-11-15

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We were at St Martins Lane for the afternoon tea and we had a great experience! The location is gorgeous and Manuel (our waiter and guide of the hotel) was very funny and extremely helpful to accommodate changes to the menu fitting my dietary requests

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Federica D . 2024-11-09

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High tea was great! Manuel is an amazing host, knowledgeable and fun! He explained our tea and pastries with such a delight! He definitely adds to the experience!!

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Maps20808047978 . 2024-11-09

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Good ambience, music and light dinner pre theatre. Manuel was great and made everything run smoothly. Will try to come again.

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Pedro G . 2024-11-08

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Came to The Den for Afternoon Tea for my partners birthday. Manuel was our host and he was fantastic, made sure all of our needs were catered for and was a great guide through the story of the hotel. Food was amazing and would definitely be back again!

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Tommy Wilson . 2024-11-02

MORE AT Google

Such a great night and dinner at the hotel!! Ana-Maria, Manuel, Monika looked after us so well!! Thank you so much!

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Manon Pasco . 2024-10-29

MORE AT Google

Such a great night at st Martin’s hotel. Manuel, Ana Maria and Monika were lovely !!! Thank you so much all !

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Lili-Rose Pasco . 2024-10-29

MORE AT Google

Very nice hotel and attentive staff, perfectly met my expectations

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Cédric Lasgi . 2024-10-03

MORE AT Google

We recently stayed at this hotel with our baby and had an incredible experience. From the moment we arrived, the entire team was more helpful than we could have imagined. Special shoutout to Keisha, the manager, who went above and beyond to ensure we were settled into a room that could accommodate a baby cot. They even set it up for us before we arrived! The staff was always friendly and eager to assist, making our stay truly enjoyable. The hotel was clean, comfortable, and in a great location. As Americans traveling with a small family, we couldn’t have asked for a better experience. We would definitely stay here again!

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Mark Steiner . 2024-10-01

MORE AT Google

One of the best hotels I’ve stayed in. Incredibly kind staff and good sized rooms for London. The overall service is truly top tier. Whatever the staff is getting paid now they deserve a raise. Special thanks to Visa (sorry if I’m misspelling your name), he goes above and beyond. Great person. Location wise if you want something relatively central to downtown London this is great. It’s near trafalgar square so it can get a little busy and touristy, but it is what it is, most of London is touristy anyways. The food is also great and what you’d expect from a 5 star hotel.

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D . 2024-09-29

MORE AT Google

Location close to everyone in the center of Picadilly

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Dija Douj . 2024-09-28

MORE AT Google

Excellent full English breakfast and the spicy Shakshuk served by Monikar who was attentive, knowledgeable and with great service

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David T . 2024-09-10

MORE AT TripAdvisor

Great hotel! The staffs are very nice. My daughter had medical issue during our vacation. The staffs helped us calling her doctor in US! Appreciate it! 5 stars!

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Y Z . 2024-09-03

MORE AT Google

This is the best hotel in London well i think it is as soon as you walk in it feels so fresh the smell of lemon grass 😀 makes you forget you are in the centre of London The staff are so welcoming they treat you just like a VIP The rooms are spotless there's plenty of room Well the location is just perfect definitely recommend 5 stars every time

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Carol Nesbit Bayley . 2024-09-03

MORE AT Google

Had a wonderful late lunch. Excellent fish - everything was very flavourful. Service was very attentive and friendly. Will definitely come again during our stay in London!

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Ingrid . 2024-08-31

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I visited the restaurant inside the hotel on a weekday afternoon. We had a 2-course meal for £29. We ordered two non-alcoholic cocktails as well. The food and drinks were both excellent. I highly recommend it. Thank you, Manuel! You’re amazing.

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이을지 . 2024-08-29

MORE AT Google

Manuel was a fantastic host! We will be back soon!

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Andrea Gomirato . 2024-08-29

MORE AT Google

Amazing atmosphere, delicious food and astonishingly friendly and polite stuff. Thank you Aarati for making our visit so relaxed and pleasant. Your attention to customers and politeness are exemplary!

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Yan . 2024-08-26

MORE AT TripAdvisor

Great breakfast and they have restored the formula breakfast but under a different name- great value delicious food.

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P RHODES . 2024-08-25

MORE AT Google

trato excelente. su personal es muy profesional y especialmente el Sr. Frayer. thanks so much. una buena experiencia 👍

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Departure34363611299 . 2024-08-16

MORE AT TripAdvisor

The food was excellent and service from Aarati was impeccable thank you for an excellent evening, highly recommend for a date night

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Sophie B . 2024-08-08

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The location is in Covent Garden. Walking, shopping and coffee shops are within walking distance But the rooms are very narrow and the bed is for one and a half people. We asked for connecting rooms because we are a family with children and this service was not available to us The breakfast is good and the service is excellent

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Hind Mh . 2024-08-04

MORE AT Google

Dimitar gave us great service, nice hotel from all angles

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Daniel francisco Garcia perdomo . 2024-08-03

MORE AT Google

St. Martins Lane Hotel is absolutely amazing! We had such a fantastic time during our stay. Ali at the front desk was exceptional with his outstanding customer service. He went above and beyond to ensure our visit was perfect. We will definitely be back soon!

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AONO SAYORI . 2024-07-30

MORE AT Google

Manuel did a great job! Fast service

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Danielle Olla . 2024-07-30

MORE AT Google

The staff were welcoming and very professional, unfortunately their hard work is let down by the room. We had stayed at this hotel 10 years ago and the decor of the room had not changed in that time (we checked a photo taken in 2014). The general fixtures and fittings were very worn. Various chips and cracks on furniture showing many years of wear. We had expected to see a much better condition for the price paid. The room was clean and breakfast very good, but the general appearance of the room was a significant let down.

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Ian Lester . 2024-07-29

MORE AT Google

Needed a drink and lunch while shopping in town. They immediately sat us in the garden at a lovely table, looked after the dog, delivered perfect cocktails and tasty food. Monica, our server, was a delight.

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James Hilton . 2024-07-28

MORE AT Google

A hotel with spacious rooms but uncomfortable beds Expensive and really unjustified price The room was not cleaned despite our requests We will not return to this hotel

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דוני זוסמן . 2024-07-27

MORE AT Google

Awesome afternoon tea - Monika was great!

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Kyle Lefler . 2024-07-26

MORE AT Google

We stayed at St Martins Lane for anniversary trip and the hotel, staff, and property is beautiful. When you first walk in it smells sooooo good. The only thing I didn’t like was the garden room is directly above the kitchen and staff area. So there was a lot of noise such as doors closing, staff coming and going plus lots of dishes clinking. So I don’t recommend the garden room. Also the rooms are NOT sound proof(as advertised) so be cautious if you are with your partner on a romantic getaway. It was little embarrassing but neither was a huge issue just in case that information is helpful to anyone.

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Andrea Barber . 2024-07-25

MORE AT Google

Excellent hotel. The staff were very welcoming and rooms were clean. Perfect location close to all the places I needed to go. I’ll try this one again

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Joshua Hunt . 2024-07-24

MORE AT Google

St. Martin’s Lane in London far exceeded our expectations! From the moment we arrived, the staff was incredibly welcoming and attentive. The chic and modern design of the hotel perfectly complements the historic charm of the city. Our room was spacious, beautifully decorated, and offered stunning views. The location is unbeatable, right in the heart of Covent Garden, with easy access to top attractions, theaters, and dining options. The hotel’s restaurant and bar were exceptional, providing delicious meals and drinks in a stylish setting. Every aspect of our stay was impeccable, from the excellent service to the luxurious amenities. I highly recommend St. Martin’s Lane for anyone seeking a memorable and enjoyable stay in London. We will definitely be returning!

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Jan Koren . 2024-07-24

MORE AT Google

Came here to catch up with family. Nice relaxed atmosphere. Good mains, Fantastic desserts and great service from Aarati

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Peter N . 2024-07-23

MORE AT TripAdvisor

Nice centered location, convenient if you like to walk.

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Abel Filho . 2024-07-20

MORE AT Google

We had an incredible experience. The food was divine, but the service was exceptional! Manuel was attentive, informative and looked after us throughout our dining experience. Will definitely be back!

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Storm Martini . 2024-07-16

MORE AT Google

Love this hotel, definitely our go to in London! And the signature smell of the lobby is mesmerizing, brought back home the room spray for my daughter who was obsessed with it and kept throwing herself on the carpet in the lobby. 😍😂

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Inés Dotti . 2024-07-04

MORE AT Google

Inventive and fairly priced, and everything we had was subtly seasoned and cooked. Our dinner, on the lovely (and quiet) terrace, was never less than superb and with dessert reached the sublime. The skilled and hilarious service from Manuel was a treat in itself. It was a meal none of us will forget, or want to forget either.

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Michael S . 2024-06-18

MORE AT TripAdvisor

We had a wonderful pre- theater dinner. The food was delicious and our waiter Manuel made us feel special and celebrated!

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Scenic169719 . 2024-06-16

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Thanks to Aarati, good advice for a drink. It is a very nice place to stay and a lovely hotel for the week-end in London. Lovely place

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Pascal B . 2024-06-15

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Juhi and all of the team at the restaurant was great! They made us feel welcome every morning and the food was hot and consistent.

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Inspire17481098043 . 2024-06-15

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Fantastic location. Many sights can be easily reached on foot. From Heathrow you can take the Piccadilly Line directly to Leicester Square. Then it's only about 150 m to the hotel. However, you have to know that this underground station is not barrier-free and you have to carry your suitcases up/down a few stairs. However, most of the altitude is overcome with a long elevator. The three of us had a deluxe room with a king-size bed and an extra bed. The room was very clean and bright. We had a view of the Nelson statue in Trafalgar Square. Very cool! The beds are comfortable. The bathroom was great. The staff is very friendly and helpful. If you want to complain, then on a high level: there wasn't enough space for suitcases in the room (probably due to the extra bed). And overall there are very few compartments/cupboards or general space for clothes. And we didn't really get along with the air conditioning. It was either too warm or too cold. We definitely want to come back one day, but then we'll probably get a bigger room and be introduced to the air conditioning at the beginning ☺️.

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Lilaea . 2024-05-30

MORE AT Google

Visar, one of the doormen, went above and beyond to make my stay and business trip a success including providing detailed directions, finding items for me and recommending places to eat and shop.

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Chris Cheng . 2024-05-30

MORE AT Google

St. Martin's Lane Hotel is hands down one of the BEST hotels I've ever stayed at. The location is absolutely perfect, placing you right in the heart of everything. The bar was fantastic, offering a great atmosphere and excellent drinks. While the room (we chose) wasn't particularly special, the service more than made up for it. My sincerest commendations go to Franco, Analise, and Carlos. Their exceptional service and friendly disposition truly stood out. Although I don't recall the names of other staff members, every single person I encountered was friendly, kind, and incredibly helpful. And just sitting in the lobby, I realised they treated every single guest with the same care and attention. Overall, St. Martin's Lane Hotel excels in hospitality and provides an outstanding experience. I highly recommend it to anyone looking for a top-notch stay. Even if I don't need a hotel, I will most definitely will stop by to say hello the next time I'm in London. Thank you all! Love, Kalifa Xx

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Kalifa-Afia Augustus . 2024-05-28

MORE AT Google

From the moment we arrived to the time we left the service we received from every staff member was exception. The attention to detail and fantastic service had exceeded all the previous accommodation we had stayed in over the last 3 weeks. Well done!

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Andrew Turnbull . 2024-05-28

MORE AT Google

We had a wonderful afternoon tea - there was so much we had to box up the last two tiers to take home! Skender was an exceptional host and server: incredibly polite, attentive and knowledgeable. Our dietary requirements (halal, with my Mum's allergies) were catered to sensitively with no problem. The quirky paintings and references to them in the tea were a fun touch!

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Ameena G . 2024-04-13

MORE AT TripAdvisor

Mr Manuel provided excellent customer service! I enjoyed the food and drinks. Would definitely recommend!! Thank you

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Moriayo O . 2024-04-12

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I can’t believe how amazing the food is!! The server Manuel was so knowledgable about the food and very intuitive on mine and the other guests taste and told us about the various meals and sides to go with them. Manuel was SUPER amazing with my 7 year old keeping her occupied with a colouring book and making her feel a sense of responsibility ordering for herself.

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Voyager51784965593 . 2024-04-12

MORE AT TripAdvisor

Food was great, our waiter Manuel was even better!!! He’s amazing!!! It was my birthday and I went the my family. He was very kind and bubbly and lots of laughs were had!

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Reanne O . 2024-04-12

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Adam y Manuel nos atendieron de forma espectacular, las recomendaciones de Comida simplemente maravillosas Adam y Manuel nos atendieron maravillosamente y nos consintieron en español Millones de Gracias

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Navigate65202591019 . 2024-04-07

MORE AT TripAdvisor

Manuel was lovely, great service! He was very friendly and very funny Food and drinks were great, will defo come back 10/10

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lizayi2023 . 2024-04-06

MORE AT TripAdvisor

We had an amazing meal at The Restaurant. Flavours and dishes were perfectly explained by the lovely Manuel, who was very energetic and helpful during our time there. Would 100% recommend!

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2811kerriv . 2024-04-06

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We had a couple drinks in the bar of the restaurant and it was amazing! Juliana and Marek were great! We had espresso martinis, porn star, tobacco dock and soho. They were so good! Definitely coming back for more drinks!

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Michael S . 2024-04-05

MORE AT TripAdvisor

Been here a few times. Nice vibe, not too loud, set menu very reasonable. Manuel looked after us very well indeed, we'll be back

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Sue W . 2024-04-05

MORE AT TripAdvisor

The best breakfast in London . Exceptional service Diana and frayer . Great place , good price and so cute!!!!!!!!!!!!!!

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alejandrasC1012QW . 2024-04-05

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Fabulous food and service, we were served by Juliana who was very welcoming and knowledgeable on the menu, with great recommendations. A very relaxing and pleasurable dinner.

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Deborah P . 2024-04-03

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Wir hatten ein wunderbares Frühstück während unseres Aufenthaltes in London. Sehr cooles Restaurant mit aufmerksamem Team.

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sandra_verreist . 2024-04-02

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