Springwater in Gedling

Worst takeaway ever eaten. Also very expensive at £46.20 for such unpleasant food that all was cold. The platter food was very dry and tasted like over fried cardboard. The two sets of ribs were sickly sweet. The duck and hoisin sauce was tasteless. The seaweed had no taste. The chefs should feel ashamed. I am amazed the restaurant is busy ever and I shall never have food from their again. I have been several times now and always been underwhelmed by the food but it's been acceptable when hungry, feeling lazy and have friends over. However last meal too bad to ever return again for fear of wasting yet more money on a meal you wouldn't want to consume ever. Most of it ended up in the dog.

Went with family 19/10/24 big group of 17 . Food wasn’t great every dish tasted gloppy , couldn’t tell difference from fish or chicken , crispy chilli beef nice but that’s it . Doing food on mass was obvious we paid for all inclusive . It was very busy not sure why ! Won’t return

Food was fine, very busy too. But the owner (think he was) was quite unfriendly towards his staff, Ruins your mood.

Beautiful team, fresh food. Amazing place.

We wanted somewhere to celebrate our wedding anniversary and also my son and his wife's wedding anniversary. We enjoyed every course, service, plenty of time between courses. Quality of food was excellent, cannot fault anything at all. There were 4 adults and two children under 12, we all left saying we ill be back. Thank you to all the staff for making it a special occasion.

Picked my food up sometime last week and found a wooden hook in my food iv been coming here for a long time but this really put me off and had to put it in the bin

AVOID. Do not recommend. Arrogant beyond belief. So I’m In the area on business. Decided to come to the Springwater. Very poor decision on my part. Advised I couldn’t eat from the buffet menu as I was there solo. MUST be for 2 persons. @£27 per head. That’s a big ask for someone alone & trying to eat a quiet meal solo. Queried that pricing model with the maitre d…. Hold on. It’s a buffet…??? What difference does it really make…. Had I have joined an existing table. I could obviously have paid them £27 and eaten alone. Same food choices for me. Clearly this restaurant are happy enough to lose the food revenue and a few drinks. Glad business is so good that you can turn people away who aren’t in a party of 2 or more. On a Monday evening also!! Bonkers…. The arrogance of that pricing model simply astounds me. Whether the food is good or not, avoid this place as a point of principle. Clearly this restaurant is in it for the money alone. Begs the question what quality the ingredients are, that model being the case. It’s certainly not customer satisfaction or enjoyment… Rant over almost…. Here’s an alternative for you fellow google review viewers. :- Travelled to the Golden Phoenix a just few miles away. Buffet menu £19.99… (might be a Monday deal, I don’t know) Welcomed with open arms despite being 3/4’s full. Very clean, food amazing 🤩. I’d go as far as saying the Dim Sum is on a par with Cathay Pacific’s First Class lounge offering at London Heathrow Terminal 3. I truly hope the management or owners of the Springfield can articulate a suitable justification and apology for turning me away….

Amazing quality food with great service every time.

Great place an all you can eat without the usual pushing and shoving free for all in some.this place is lovely food is brought to you ordered off the menu, and it's excellent. Highly recommended will be back.

First time taking Parents, we will all be back

We have been coming to Springwater for over 20 years. Each of our three children have started in the high chair and enjoyed the culinary fun. During this time we have never had a bad meal. I have read some of the reviews and it irritates me, this place is an absolute gem. We have always been treated as individual guests, like VIPs. This is our little treat three or four times a year. It is an absolute must to visit.

Very busy place, but their service was very quick, and I wasn't waiting long in between each course. It's an all-inclusive, which is £27 ahead. The service was great, and the food was lovely . My wife and I will be going back really enjoyed.

This place is unmatched I’m a massive Cantonese / Chinese food fan and no where around the country even comes close to this place!

Definitely 5 stars! The service & food here is always outstanding! My family and I have been here quite a few times - and everytime the food is amazing and the service from the workers is outstanding! They do an amazing job & always smiling ❤️

Totally Enjoyed our anniversary meal here. From being greeted at the door by a lovely gentleman to all the staff providing a great table service. Such lovely people. We had balloons on the table and was given a lovely complimentary sharing dessert with “ congratulations “ being played in the background. A truly wonderful anniversary meal. Definately recommend this place . Thank you to all at Springwater x

Think every seat in the place full is all the explanation required, never fails to excel, taken first spot in nottingham for food

Service great, food was tasty and just what we wanted ... well worth a visit.

Loved the food, staff are friendly friendly and funny, happy birthday song is a little much.

Very good. Great food, lovely staff. Can't fault it

Amazing, every time I come, just amazing

Definately go there again excellent all round

What a beautiful place, so friendly, the food is amazing, I will definitely go again well worth the money

Absolutely love this place...food is outstanding Service is great.

Great place for food, parties and hanging out

Typical Chinese food but very salty. One member of staff said Chinese people have very different food themselves

This place is amazing the food is fantastic, the staff are amazing and the atmosphere is incredible.

Only positives about Springwater Great place !

Amazing, great food & great service

Very nice food and attentive service, which are two of the main attractions when eating out. Sadly the atmosphere isn't particularly exciting and doesn't feel authentic.

Nothing to complain. The food and the atmosphere was really good, as usually 👌 😋

Lovely food, great service, nice atmosphere

Lovely food, lovely staff, didn’t feel rushed at all, very relaxed atmosphere. Highly recommend :)

Excellent service. All waiting staff were super polite and attentive, we were continually asked if we needed anything throughout our stay which was far beyond my expectations and experience of buffet style restaurants. Menu was extensive and had a wide variety of favourites mixed in with dishes I'd never had before. Personally, I thought the portions were massive,particularly the mains - I expected much smaller dishes. Went with my partner and we were seated in an alcove with another couple which was perfect as we were largely shielded from the large parties. Didn't make reservations but that didn't matter, although we did make it just before the rush. Lots of parking available however I noticed the car park was absolutely packed when leaving so would recommend to get there early.

Delicious food and incredibly friendly staff

Initially tried to sell us the most expensive menu. Food portions small between 3 people. Quality of food no where near as good as Chungs. The place was outdated looking & dirty. Rough clientele on my chosen night. Loud & raucous. No sophistication or ambience. Gave wrong bill at end. Get me back to Chungs!

Been visiting here for over 20 years, best Chinese food you will ever eat.

Been going to Spring Waters for many years, the food is the best, staff really friendly and very helpful. There is good parking and plenty of disabled parking. I would highly recommend this place.

This is such an amazing place to visit for some good food and great service. Reasonable price for an all you can eat restaurant with fresh, delicious food. The staff are always super friendly, helpful and attentive. Definitely recommend!

A lot of money but well worth the price. Great service lovely staff and the food was excellent, an all round great experience. Highly recommended

Been coming here for years. The food is great never had a bad meal. The only thing now I can fault about this place is the price £27 for the eat as much as you like, and extortionate price of £18 for a six year old.

Overpriced food, some of which was barely edible. Vegetarian options served on the same plate as meat. Most dishes very over seasoned. We asked for a clean plate between starters and were told no. Some of the mains were inedible. Drinks were extortionate. We used to enjoy eating here, but wont be going back. I had toast when I got home as still hungry!

A great selection of delicious food, drinks are a little pricey but other than that I would recommend.

First time here and thoroughly enjoyed our meal. Service was efficient and food all excellent. Will definitely be back. Thank you.

The best Chinese New Year celebrations. It’s a 40 mile drive for us, so we don’t visit too often, however it’s the only place we’d choose for New Year

I can't believe how big this place is!!!! We celebrated the Chinese new year in style with fireworks and a DJ. Amazing food and atmosphere

Very , very nice staff was polite and respectful made you feel welcome food was delicious and hot. I couldn't ask for a better evening on my birthday..

Takeaway meal. We usually have a lovely takeaway from here but this week it was really quite poor. The spare ribs were over cooked and crunchy rather than the meat falling off. The satay main was watery and the black bean chicken lacked taste. It’s a shame as the meals are usually brilliant

Great atmosphere, amazing staff, lovely food. Definitely recommend the Chinese New Year celebration meal!

An excellent Chinese new year experience for our family group. The food was tasty, hot, and arrived promptly. Plenty of dishes to choose from and they kept on coming! The dragon dance was impressive, as were the fireworks. A very good family meal with a difference.

We will definitely be going back, the "all you can eat" option is great value, it is not a buffet, as you order what you want and they keep bringing it out until you say stop and move onto something else. I cannot recommend this place highly enough.

Springwater food is absolutely out of this world!! Delicious!! The staff are very friendly and always take their time to make sure everything is to your liking. Very easy to talk to and couldn't do enough for everyone!! I highly recommend anyone to go to this restaurant whenever you get a chance!! Absolutely fantastic time and the Chinese New Year celebration was also great!! I would say this is 1 of my favorite places to eat out!!!

I came last year to chinese New Year and left an excellent review but this year was a little dissapointing. The service wasnt up to the usual standards and the cost of drinks was verging on ridiculous. We had a 5yr old and a 10yr old in our party and they charged £20.50 each! I bet they didnt eat £10 worth of food between them. Springwater alledgedly tried to stop children going to their restaurant last year but that didnt work out well, but this gross overcharging for children is a clever way of getting around that.

all ways a lovely meal and friendly staff

The food was mainly dry and difficult to eat too much, not my liking ĵ

Great place and a good location

Amazing Experience, we have been going as a family for over 20 years. This restaurant is amazing the food is perfect and the service the best. As an example, if you ask for less spice they will accommodate. If you want chop sticks for kids, they will help. Every member of staff is so good with the kids. We love this restaurant. We love the people here. Thank you, from the della-Spina clan.

Amazing! Still can't stop thinking about the crispy beef shreds, probably the best thing I've put in my mouth EVER!!

Lovely experience, the staff were friendly and the food was delicious! Would definitely go here again. The drinks were quite expensive but that is the only thing I can say was a bit off putting. The environment was absolutely lovely!

We went on a Monday, which was no way as busy as weekends, so was pleasant atmosphere. The menu was varied, and if you choose the "all you can eat" you can choose a number of starter and make further choices as many times as you like before going on to the main courses and desserts. Thoroughly enjoyed the food and the evening. Would recommend.

Still excellent. We have favourite dishes which we get every time and then try new ones. Great value Good service Super food

I visited for my Birthday at the suggestion of a family member. We were watched over all evening. My 11yo doesn't eat much so we ordered her meal from the A la carte menu. She had never tasted squid before so we let her try a piece from the all you can eat. A waiter came over and said she would now need to pay the all you can eat price because she was eating from it. I told him that she was not, a part from one piece of squid, and he said he would go and check the CCTV! Not a very relaxed atmosphere and over priced. The food is nice but no nicer than our local Chinese restaurants so was not worth the travel and extra cost.

Lovely but the price is just not worth it per person anymore. Minimum ten pound spend at the bar on card is quite the inconvenience when you’re trying to buy a soft drink!

Awesome, go as a treat and never disappointed thankyou

I love it here will always return food is so good and staff are great

Been coming here for years. Still exactly the same as the first time I ever visited apart from the price, but well worth it

We went when it was very busy, nearly every table was full. We booked ahead (strongly recommend). Service and food was prompt and of good quality, highly recommend going!

Staff were pleasant enough but the food was really quite poor. Which is a shame. They have a dj and dance floor which was the highlight of the time there.

Love it here. The food is lovely and never had a bad meal here. Thanks

The employees where very nice and gave me easier chopsticks and the food was amazing and it took less than 10 minutes to arrive

Avoid if you are more than 2 people. It is NOT suitable for groups. This was the first "all you can eat" venue where everyone was still hungry after the meal. We had 14 people (spread over two tables of 7) and the portions given per table was the same as a party of 2. In all we spent over £500 for the amount of food served for 4 people. We ALL (14 people) got charged extra when one person picks the starter as duck (at +£3) even if no-one else has it.

Was part of a party of 12 over two tables. Booked for 2oclock weeks in advance was waiting to be seated for some time say 25 mins even though restaurant was fairly empty and our tables were reserved with birthday balloons the whole while waiting... strange... we had children and adults all informed of on booking yet no high chairs in restaurant... in fact not child friendly at all. Babies charged 13.50 got littlerally one spoon of rice... desserts not included... when asked for menus didn't bring.... bathroom flooding toilets wouldn't flush... staff getting dressed in toilets all very weird ... food was bland at best ... cost £5 fo small Coke and glass tap water.. people were nice and friendly though

May I just say it was a privilege honour to eat at this Chinese restaurant. My first time there and absolutely amazing guys. You have to try this place. The staff can't do enough for you and it's child friunlike a typical teenage couple, they must keep their relationship a secret. I'm to all the staff in the restaurant Happy New Year.

Difficult to get hold of someone by phone to book tables, had to call 5 times different day and time each time to try get an answer

I have never had a bad experience here, the food is always delicious, hot and never a long wait. The staff are so friendly and there is someone always around. Great place always kept tidy with a brilliant atmosphere.

We LOVE IT! it's our favourite restaurant. Everything is always so lovely. Only downside is that it's not cheap and a little over our budget so unfortunately we only get to go for special occasions a couple times a year.

Very good service and good food

Lovely restaurant, great service, and welcome. The fixed price menu is great for families or a party. The a la carte menu is excellent for couples.

We went here today as we’ve always wanted to give it a try , service was good for the amount of people they had in And such a Big resturante , food came out piping hot , but overall it was only Average nothing spectacular, but i Guess you get What you pay for being an all You can Eat , if youve ever been to bawtry china rose then youd’ understand the different level of quality And would agree with the Average ràting ,

Went with a party of 12 for dinner. Staff mainly good, service prompt and food more than adequate. Drinks expensive e.g. £3 plus for a small lemonade. Place was busy but constant interruptions for piped "congratulations" and "Happy Birthday" were grating. Waitress spilled drink whilst tidying up, little attempt to appease the situation, no offer of compensation, to the lady drenched with lager. No offer to replace the drink until pressed. There are better options in the area, I won't return.

You will not get a better evening than here, the food is exceptional quality and value . The staff are very attentive and nothing is too much trouble.

We went for a family meal, the experience wasnt good and we ordered dessert at the end and it was awful. This came out in a clay bowl. At the time I hadn't noticed but it had a chip in it. I took a bite into the ice cream i had swollen some of the chipped bowl. When telling a staff member they were not bothered and just offered another ice cream. Whilst I did accept this at the time, this wasn't a compensation it was just something they did. I will never be attending again. On top of this the quality does seem to have gone down hill. We will be trying to find elsewhere as we have been coming here for years now so it's a massive shame. But definitely do not order the ice cream as its not worth the money. £6 for a very small pot of ice cream with no flavour as its definitely freezer burnt.

Tad expensive and dated decor. But the service is impeccable and the food was great, good amount of choice for a buffet menu.

Amazing night thank you so much 💗 💖 💓

Very prompt serving of food. Always hot and tasty and as much as you would like. They did ask that food was eaten before more was ordered to stop waste I imagine which I thought was a good thing. Nice birthday meal

Really nice place very clean great staff

I've been going to Springwater for years as they're all you can eat buffet is the perfect family treat but I've noticed that the food quality is wavering a little... The restaurant still retains that old style feel with linen table clothes and huge tables for big family events and you can tell when you walk inside there's always a celebration taking place. Our group have been attending at least once a year for about 10yrs now and recently we've noticed the quality of the meat isn't what it used to be. I can't really argue for the price of £25 per head but we rarely get to the main courses as we like to fill on starters. The starters have more vegetarian options and variation so they're our staple. Soft drinks are £4.80 for a coke and whilst I appreciate they make their money on drinks, it's a huge price for one soft drink! I'd still recommend this place for large family events but the price isn't looking as attractive as it used to and that's a shame.

Very unhappy !! Was held by the customer service management team for apparently our payment not going through but on the bank app had gone through however it hadn’t their side we felt very patronised and was made feel uncomfortable and been called a liar for not paying when we proved we had . Turns out in the end it was their mistake as the card machine wasn’t working after being accused for 20 minutes making a scene whilst everyone is watching us we didn’t get an sincere apology and left very highly unsatisfied with the service Would not recommend!

Good food and nice to get alll the family between 2 tables put together. Ended up paying for an extra person which was my fault for not double checking at the end, only realised when I checked the receipt when we had left, I did call them on the way home. The lady was a bit rude to be honest and dismissed the mistake, which was made by them miscounting when we first got there. For that reason I’ve gave 3 stars

I absolutely love the food here, but I'd rather go when there isn't 100 birthdays at the same time! It can be very very busy but the service is always brilliant as is the food! I do think drinks are crazily expensive and having to pay adult prices for children over 12 would be fine if my children would eat anything other than rice.

Great restaurant, the waiting staff can't do enough for you, food lovely new found favourite.

Amazing food, best all you can eat I have been too in a long time

have to say went to Springwater last night for food and from the moment you drive in enough spaces in the car park its clean and tidy walked in to be greeted by great staff happy and friendly and was seated quickly the service from the staff is brill and quality of food was wicked over all very impressed and have to say will be back thanks for having me Darren ;-)

Excellent food, friendly service, good price. Car park has plenty of spaces. This place gets busy so book ahead. The only problem is with getting there from Nottingham. Allow extra time for heavy traffic.

Was a nice place, really good food with a huge selection to try, was a fixed price for all you can eat. Have to spend a minimum of £10 at the bar to use card though, which, when only wanting to buy two drinks was irritating. The only down side was the atmosphere which I understand Springwater can't control, but many chavs shouting 'oi blud this food is bangin' or some other nonsense was not a highlight.

Wonderful venue fantastic atmosphere food and staff brilliant

Great food and drinks, alot of it! Friendly service. Busy place, but still got taken good care of and quickly so ☺️

Vey friendly staff who welcomed us even though they were full with a party of 100 as well as many other large groups. There were several children there which surprised me as many reviews said no children allowed - The food was served promptly and was hot and tasty. WE asked for prawn crackers and had to request them again when they didn't arrive but the waitress came across and apologised for having forgotten to bring them - hardly surprising when they were so busy and running around to try and please everyone.

Great place for Chinese all you can eat

Always nice food and good service, highly recommended, enjoyed every visit

Really great food and the staff were lovely. Would recommend and can't wait to go back again